KEY FACTORS AFFECTING SOCIAL ENTERPRISE PERFORMANCE: A LITERATURE REVIEW

Abstract

This study aims to understand performance of social enterprises and assess the most influential factors affecting this performance based on a Systematic Literature Review (SLR). The study extracted data (articles) from three prominent databases (Scopus, Web of Science and Google Scholar). Four main determinant groups of performance are identified, namely, technology and innovation, investment considerations, overall organization orientation and a general category of other influential factors. The results indicate that fiscal, environmental, social contexts, creative methods and employee contributions have a major influence on the performance of social enterprises. It was also revealed that strategic and business orientation has proven to be a significant contributor as well. The findings contribute to social entrepreneurship literature in terms of performance improvement of hybrid enterprises. Future research suggestions are provided based on the findings.