{"title":"Assessing Staff Alignment in Technical Services","authors":"Jim LeBlanc, M. Kurth","doi":"10.5860/lrts.62n2.66","DOIUrl":null,"url":null,"abstract":"Technical services units have routinely kept detailed monthly and annual statistics to assess productivity and efficiency, especially regarding functions that are easily measured. However, with the evolution of library user behavior, libraries’ strategic directions, and technical services’ practices, these numbers have become less and less useful in revealing the value of this work. In this paper, the authors introduce a methodology and draft model with which technical services managers can better assess not only their unit’s productivity and efficiency, but the extent to which its activities align with a library’s strategic values and the behavior of its users.","PeriodicalId":18197,"journal":{"name":"Library Resources & Technical Services","volume":"62 1","pages":"66-73"},"PeriodicalIF":0.6000,"publicationDate":"2018-04-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"2","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Library Resources & Technical Services","FirstCategoryId":"91","ListUrlMain":"https://doi.org/10.5860/lrts.62n2.66","RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q3","JCRName":"INFORMATION SCIENCE & LIBRARY SCIENCE","Score":null,"Total":0}
引用次数: 2
Abstract
Technical services units have routinely kept detailed monthly and annual statistics to assess productivity and efficiency, especially regarding functions that are easily measured. However, with the evolution of library user behavior, libraries’ strategic directions, and technical services’ practices, these numbers have become less and less useful in revealing the value of this work. In this paper, the authors introduce a methodology and draft model with which technical services managers can better assess not only their unit’s productivity and efficiency, but the extent to which its activities align with a library’s strategic values and the behavior of its users.
期刊介绍：
Library Resources & Technical Services (LRTS) is a peer-reviewed journal that takes a critical approach to the questions and challenges facing librarians and libraries with regard to: Collections Scholarly communication Preservation (including digitization) Acquisitions (including licensing and economic aspects of acquisitions) Continuing resources Cataloging (including descriptive metadata, authority control, subject analysis, and classification)
京公网安备 11010802042870号
京ICP备2023020795号-1
分享
求助内容：
应助结果提醒方式：
扫码关注我们
