Research On The Impact of Knowledge Management Practice for Ogranizational Performance: Indonesian Electronic Power Company

2019 11th International Conference on Information Technology and Electrical Engineering (ICITEE) Pub Date : 2019-10-01 DOI:10.1109/ICITEED.2019.8929996

D. I. Sensuse, R. Rusli, Y.P. Noni Pamungkas, C. Haryani, Jurnalistika Febra, Sofian Lusa, Nadya Safitri, P. Prima

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引用次数: 1

Abstract

The State-Owned Company called Indonesian Electronic Power Company that provides services to customers and the public in the electricity in Indonesia required to fulfill effective, efficient, timely, and economical public services. The challenge to perform the services were responded by implementing knowledge management (KM) at Indonesian Electronic Power Company since 2008. This study is trying to gets the answer for the following research question: How the implementation of Knowledge Management impact on the organizational performance of Indonesian Electronic Power Company?The study was conducted using a quantitative questionnaire with Indonesian Electronic Power Company employees from different unit in Indonesian Electronic Power Company working areas as respondents. There were ten hypotheses tested, regarding the KM impact to People, Process, Product, and the Organizational Performance. The findings show that each hypothesis is proven with some notes. The result could also be relevant to the other state-owned company that is already implementing KM.

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知识管理实践对组织绩效的影响研究:印尼电力公司

这家国有公司名为印尼电力公司，为客户和公众提供印尼所需的电力服务，以实现有效、高效、及时和经济的公共服务。自2008年以来，印度尼西亚电力公司通过实施知识管理(KM)来应对执行服务的挑战。本研究试图回答以下研究问题:印尼电力公司实施知识管理对组织绩效有何影响?本研究采用定量问卷的方式，以印尼电力公司工作区域内不同单位的员工为调查对象。关于知识管理对人员、过程、产品和组织绩效的影响，测试了十个假设。研究结果表明，每一个假设都得到了一些注解的证明。这一结果也可能与其他已经实施KM的国有企业相关。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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2019 11th International Conference on Information Technology and Electrical Engineering (ICITEE)

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