The Effect of Perceptions of Usefulness, Perceptions of Ease of Use, And Perceptions of Security in Using E-Filling on Individual Taxpayer Compliance

M. Dewi, Ignatius Edward Riantono, Meiryani Meiryani, Gabriella Aurelia
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Abstract

The purpose of this study is to analyze the effect of three variables, which consist of perceived usefulness, perceived convenience, and perceived security in the use of e-Filing on individual taxpayer compliance which will be implemented in 2021. The method and object of this paper uses a quantitative approach with a sample of 139 respondent's who already have a NPWP, have used the e-Filing application, and are domiciled in West Jakarta. The result of the research shows that perceived usefulness has a significant effect on individual taxpayer compliance. Meanwhile, perception of convenience and perception of security have no significant effect on individual taxpayer compliance. The conclusion of this study as a whole of the three variables have a significant influence on individual taxpayer compliance.
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使用电子填写对个人纳税人合规性的有用性感知、易用性感知和安全性感知的影响
本研究的目的是分析三个变量的影响,即感知有用性,感知便利性和感知安全性,在使用电子申报对个人纳税人合规性的影响,将于2021年实施。本文的方法和对象使用了一种定量的方法,以139名已经拥有NPWP的受访者为样本,他们使用了电子归档申请,并居住在雅加达西部。研究结果表明,感知有用性对纳税人个人合规有显著影响。同时,方便性感知和安全性感知对纳税人个人合规的影响不显著。本研究结论整体上三个变量对纳税人个人合规有显著影响。
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