首页 > 最新文献

电子政务最新文献

英文 中文
Application of Information Technology in Business Strategy in Industry 4.0: Case Study from Indonesia 信息技术在工业4.0商业战略中的应用:来自印度尼西亚的案例研究
Pub Date : 2023-04-27 DOI: 10.1145/3599609.3599619
Meiryani Meiryani, Yeyen Sherly A, Bagas Alvian M, Fernando Fernando
A rapid change or revolution in the business world is unavoidable. The big change is the shift from a work system that still uses human power to automation technology. The industrial revolution 4.0 is a change that combines cyber technology with automatic technology, which is characterized by combining technology and information into conventional industry. qualitative approach is one type of research that is used to understand something related to the research subject. This research also has a way to make it easier to understand holistically and describe the description in the form of sentence structure. As a result, this sentence structure will take up a lot of research methods that have been previously developed and will be used as a special context naturally. Information technology is a design, implementation, development and management of computer-based information systems in both software and hardware. The industrial revolution 4.0 can be seen that this revolution has a good impact on the company's performance running more effectively and efficiently. high-value technology revolution is further divided into two, namely to this revolution, in the end it does not only affect one sector. the drawback, if the company is blind to the latest technology, it is very unfortunate if the company passes information that should support the company's performance.
商业世界的快速变化或革命是不可避免的。最大的变化是从仍然使用人力的工作系统向自动化技术的转变。工业革命4.0是网络技术与自动化技术相结合的变革,其特征是将技术和信息结合到传统工业中。定性方法是一种研究方法,用来理解与研究主题相关的事情。本研究还提供了一种更易于整体理解和以句子结构形式描述描述的方法。因此,这个句子结构会占用很多以前开发的研究方法,自然会被用作一个特殊的语境。信息技术是设计、实施、开发和管理以计算机为基础的软件和硬件信息系统。工业革命4.0可以看出,这场革命对公司的业绩有很好的影响,使其运行更加有效和高效。高价值技术革命又进一步分为两部分,即对这种革命而言,它最终并不只影响一个部门。缺点是,如果公司对最新的技术视而不见,如果公司传递了应该支持公司业绩的信息,那将是非常不幸的。
{"title":"Application of Information Technology in Business Strategy in Industry 4.0: Case Study from Indonesia","authors":"Meiryani Meiryani, Yeyen Sherly A, Bagas Alvian M, Fernando Fernando","doi":"10.1145/3599609.3599619","DOIUrl":"https://doi.org/10.1145/3599609.3599619","url":null,"abstract":"A rapid change or revolution in the business world is unavoidable. The big change is the shift from a work system that still uses human power to automation technology. The industrial revolution 4.0 is a change that combines cyber technology with automatic technology, which is characterized by combining technology and information into conventional industry. qualitative approach is one type of research that is used to understand something related to the research subject. This research also has a way to make it easier to understand holistically and describe the description in the form of sentence structure. As a result, this sentence structure will take up a lot of research methods that have been previously developed and will be used as a special context naturally. Information technology is a design, implementation, development and management of computer-based information systems in both software and hardware. The industrial revolution 4.0 can be seen that this revolution has a good impact on the company's performance running more effectively and efficiently. high-value technology revolution is further divided into two, namely to this revolution, in the end it does not only affect one sector. the drawback, if the company is blind to the latest technology, it is very unfortunate if the company passes information that should support the company's performance.","PeriodicalId":71902,"journal":{"name":"电子政务","volume":"2002 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-04-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"78556956","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
A Determination of the Level of Adoption of eGovernment-based Conversational Systems in Nigeria 尼日利亚电子政务会话系统采用水平的确定
Pub Date : 2023-04-27 DOI: 10.1145/3599609.3599616
O. Oyelami, Odunayo Thomas Falana, Oluwaseyi Samuel Erinfolami
Towards reaping the benefits provided by conversational systems, conversational systems in form of chatbots have been deployed to provide different kinds of services in different countries of the world. However, government-based services to the citizens are limited. Consequently, there is a need to know the level of the adoption of this technology in Nigeria so as for the stakeholders to be guided as per the line of action to be taken in reaping the benefit of the technology being usable to bridge the digital divide prevalent in the country. This work therefore investigated the level of adoption of conversational systems - both text-based and voice-based by the various governments in Nigeria. In carrying out the investigations, the websites of the various state governments were visited and searched, for text-based and voice-based conversational systems as well as the availability of any chatting facilities. The results obtained show that even though the vast majority of the state governments have web presence, conversational systems are generally not available. Only three states have chatting facilities; two are text-based and one has a chatting interface that is really not a conversational system. None has voice-based conversational system and two states from the North Central zone have no web presence at all. Consequently, governments need to adopt the usage of conversational systems in order to make services more available in different modes for the benefits of the mases and to reach the unreached. The North central states specifically also need to fully have web presence like the others in the remaining geo-political zones.
为了获得会话系统提供的好处,以聊天机器人形式的会话系统已被部署在世界不同国家提供不同类型的服务。然而,政府为公民提供的服务是有限的。因此,有必要了解尼日利亚采用这项技术的程度,以便根据采取的行动方针指导利益相关者,以获得可用于弥合该国普遍存在的数字鸿沟的技术的好处。因此,这项工作调查了尼日利亚各国政府采用对话系统的程度,包括基于文本和基于语音的对话系统。在进行调查时,访问和搜索了各邦政府的网站,以查找基于文本和语音的对话系统以及任何聊天设施的可用性。所获得的结果表明,尽管绝大多数州政府都有网络存在,但会话系统通常不可用。只有三个州有聊天设施;其中两种是基于文本的,另一种有聊天界面,但不是真正的会话系统。没有一个有基于语音的对话系统,来自中北部地区的两个州根本没有网络。因此,政府需要采用对话系统,以便以不同的模式提供更多的服务,以造福大众,并接触到未接触到的人。中北部国家也需要像其他地缘政治区域的国家一样完全拥有网络。
{"title":"A Determination of the Level of Adoption of eGovernment-based Conversational Systems in Nigeria","authors":"O. Oyelami, Odunayo Thomas Falana, Oluwaseyi Samuel Erinfolami","doi":"10.1145/3599609.3599616","DOIUrl":"https://doi.org/10.1145/3599609.3599616","url":null,"abstract":"Towards reaping the benefits provided by conversational systems, conversational systems in form of chatbots have been deployed to provide different kinds of services in different countries of the world. However, government-based services to the citizens are limited. Consequently, there is a need to know the level of the adoption of this technology in Nigeria so as for the stakeholders to be guided as per the line of action to be taken in reaping the benefit of the technology being usable to bridge the digital divide prevalent in the country. This work therefore investigated the level of adoption of conversational systems - both text-based and voice-based by the various governments in Nigeria. In carrying out the investigations, the websites of the various state governments were visited and searched, for text-based and voice-based conversational systems as well as the availability of any chatting facilities. The results obtained show that even though the vast majority of the state governments have web presence, conversational systems are generally not available. Only three states have chatting facilities; two are text-based and one has a chatting interface that is really not a conversational system. None has voice-based conversational system and two states from the North Central zone have no web presence at all. Consequently, governments need to adopt the usage of conversational systems in order to make services more available in different modes for the benefits of the mases and to reach the unreached. The North central states specifically also need to fully have web presence like the others in the remaining geo-political zones.","PeriodicalId":71902,"journal":{"name":"电子政务","volume":"56 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-04-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"86829316","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
The Analysis of Factors Influencing Digital Payment in Cambodia 柬埔寨数字支付影响因素分析
Pub Date : 2023-04-27 DOI: 10.1145/3599609.3599624
Siphat Lim, Ediri O. Anderson
This research aimed to investigate the factors influencing digital payment systems in Cambodia. To provide a comprehensive explanation of the factors that significantly affect digital payment usage, the analyzing model of the Structural Equation Model (SEM) was employed. We established twenty-five items to predict five unobserved constructs: Behavioral Intention, Ease of Use, Social Influences, Risk, and Trust. The Confirmative Factor Analysis (CFA) indicated that among the constructs, the Risk factor was the only factor eliminated. Given that its factor loading is less than 0.5. Besides, we employed the estimated method of the Maximum Likelihood Estimation (MLE) regression model in this study. The model estimated result instituted that among the four observed constructs, the Ease of Use and the Social Influence factors were found to have a significant favourable influence on the people's Behavioral Intention in using Mobile Banking Applications and Internet Banking in Cambodia. The null hypothesis of the Ease of Use and the Social Influence constructs were rejected at 1 percent and 10 percent levels, respectively. In contrast, the other two constructs, the Risk and Trust factors, were insignificant with B.I. Giving both their null hypothesis construct elements had no significant impact on the BI and were rejected at 5 percent level.
本研究旨在调查影响柬埔寨数字支付系统的因素。为了全面解释影响数字支付使用的因素,本文采用了结构方程模型(SEM)的分析模型。我们建立了25个项目来预测5个未观察到的构念:行为意图、易用性、社会影响、风险和信任。确认性因子分析(CFA)表明,在构念中,风险因素是唯一被消除的因素。假设其因子载荷小于0.5。此外,本研究采用了极大似然估计(MLE)回归模型的估计方法。模型估计结果表明,在四个观察到的结构中,易用性和社会影响因素被发现对柬埔寨人使用移动银行应用程序和互联网银行的行为意愿有显著的有利影响。易用性和社会影响构念的零假设分别在1%和10%的水平上被拒绝。相比之下,其他两个构念,风险和信任因素,对BI不显著,因为它们的零假设构念元素对BI没有显著影响,并且在5%的水平上被拒绝。
{"title":"The Analysis of Factors Influencing Digital Payment in Cambodia","authors":"Siphat Lim, Ediri O. Anderson","doi":"10.1145/3599609.3599624","DOIUrl":"https://doi.org/10.1145/3599609.3599624","url":null,"abstract":"This research aimed to investigate the factors influencing digital payment systems in Cambodia. To provide a comprehensive explanation of the factors that significantly affect digital payment usage, the analyzing model of the Structural Equation Model (SEM) was employed. We established twenty-five items to predict five unobserved constructs: Behavioral Intention, Ease of Use, Social Influences, Risk, and Trust. The Confirmative Factor Analysis (CFA) indicated that among the constructs, the Risk factor was the only factor eliminated. Given that its factor loading is less than 0.5. Besides, we employed the estimated method of the Maximum Likelihood Estimation (MLE) regression model in this study. The model estimated result instituted that among the four observed constructs, the Ease of Use and the Social Influence factors were found to have a significant favourable influence on the people's Behavioral Intention in using Mobile Banking Applications and Internet Banking in Cambodia. The null hypothesis of the Ease of Use and the Social Influence constructs were rejected at 1 percent and 10 percent levels, respectively. In contrast, the other two constructs, the Risk and Trust factors, were insignificant with B.I. Giving both their null hypothesis construct elements had no significant impact on the BI and were rejected at 5 percent level.","PeriodicalId":71902,"journal":{"name":"电子政务","volume":"128 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-04-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"87966047","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
The Impact of Digital Inclusive Finance on Enterprise Financing in Fujian Province 数字普惠金融对福建省企业融资的影响
Pub Date : 2023-04-27 DOI: 10.1145/3599609.3599623
Shanshan Wang, Lin Yuan, Zixu Xiong, Yanyan Liu
Under the new economic normal, the internal and external environment of enterprises is complex and they are facing financing constraints. Digital Inclusive Finance is increasingly important for enterprise financing. Therefore, through the research of the impact of digital inclusive finance on Fujian enterprises that have outstanding performance in financing, can provide more related suggestions for enterprise when financing. Based on the empirical analysis of 891 observation from 2012 to 2020, this study focuses on enterprises in Fujian Province and apply fixed effect model to investigate the impact of digital Inclusive Finance on enterprise financing constraints. The results show that the development of digital inclusive finance can significantly improve the financing availability of enterprises and alleviate the financing constraints. In addition, the promotion effect of the development of digital inclusive finance on small and medium-sized enterprises is more obvious.
在经济新常态下,企业的内外部环境复杂,企业面临融资约束。数字普惠金融对企业融资的重要性日益凸显。因此,通过研究数字普惠金融对融资表现突出的福建企业的影响,可以为企业融资时提供更多相关建议。本研究基于2012 - 2020年891次观测的实证分析,以福建省企业为研究对象,运用固定效应模型考察数字普惠金融对企业融资约束的影响。研究结果表明,发展数字普惠金融可以显著提高企业的融资可得性,缓解企业的融资约束。此外,数字普惠金融发展对中小企业的促进作用更为明显。
{"title":"The Impact of Digital Inclusive Finance on Enterprise Financing in Fujian Province","authors":"Shanshan Wang, Lin Yuan, Zixu Xiong, Yanyan Liu","doi":"10.1145/3599609.3599623","DOIUrl":"https://doi.org/10.1145/3599609.3599623","url":null,"abstract":"Under the new economic normal, the internal and external environment of enterprises is complex and they are facing financing constraints. Digital Inclusive Finance is increasingly important for enterprise financing. Therefore, through the research of the impact of digital inclusive finance on Fujian enterprises that have outstanding performance in financing, can provide more related suggestions for enterprise when financing. Based on the empirical analysis of 891 observation from 2012 to 2020, this study focuses on enterprises in Fujian Province and apply fixed effect model to investigate the impact of digital Inclusive Finance on enterprise financing constraints. The results show that the development of digital inclusive finance can significantly improve the financing availability of enterprises and alleviate the financing constraints. In addition, the promotion effect of the development of digital inclusive finance on small and medium-sized enterprises is more obvious.","PeriodicalId":71902,"journal":{"name":"电子政务","volume":"33 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-04-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"81297695","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
Research on Evolutionary Game of Blockchain Enabling Finance-Transportation and Warehouse Financing 区块链赋能金融的演化博弈研究——运输仓储融资
Pub Date : 2023-04-27 DOI: 10.1145/3599609.3599626
Chuanxi Qin, Yizhao Hong
Based on the financing business of the finance-transportation and warehouse (FTW) enabled by blockchain, this paper takes the two default modes of small and medium-sized enterprises (SMEs), unilateral default and collusion default as the entry point, and constructs an evolutionary game (EG) model between the key players, financial institutions (FIs) and SMEs of the FTW before and after the introduction of blockchain technology (BT), and compares and discusses the evolution of the game system before and after the introduction of BT. Finally, numerical simulation is carried out. The findings are as follows: (1) The blockchain enabled FTW financing mode can effectively prevent the default behavior of SMEs. (2) BT can supervise the default behaviors of SMEs through strict regulatory environment formed by high default costs. (3) The increase of inventory pledge loan rate and FTW financing loan rate can accelerate the evolution of FIs to the loan stability strategy; The greater the return rate of production and the fraud cost of colluding to defraud the loan, the more the FIs and SMEs will be encouraged to choose the active financing strategy; The increase in the probability of conspiracy to cheat loans will shorten the time for SMEs to evolve the strategy of keeping contracts, and increase the time for FIs to evolve the strategy of lending.
本文以区块链支持的金融运输仓库(FTW)融资业务为基础,以中小企业的单边违约和共谋违约两种违约模式为切入点,构建了引入区块链技术(BT)前后FTW的关键参与者、金融机构(fi)和中小企业之间的演化博弈(EG)模型。并对引入BT前后博弈系统的演变进行了比较和讨论。最后进行了数值模拟。研究发现:(1)基于区块链的FTW融资模式可以有效防止中小企业的违约行为。(2) BT可以通过高违约成本形成的严格监管环境对中小企业的违约行为进行监管。(3)库存质押贷款利率和FTW融资贷款利率的提高可以加速金融机构向贷款稳定策略的演进;生产收益率和串谋骗取贷款的欺诈成本越大,越会鼓励金融机构和中小企业选择积极的融资策略;共谋骗贷概率的增加将缩短中小企业履行合同策略的演化时间,增加金融机构借贷策略的演化时间。
{"title":"Research on Evolutionary Game of Blockchain Enabling Finance-Transportation and Warehouse Financing","authors":"Chuanxi Qin, Yizhao Hong","doi":"10.1145/3599609.3599626","DOIUrl":"https://doi.org/10.1145/3599609.3599626","url":null,"abstract":"Based on the financing business of the finance-transportation and warehouse (FTW) enabled by blockchain, this paper takes the two default modes of small and medium-sized enterprises (SMEs), unilateral default and collusion default as the entry point, and constructs an evolutionary game (EG) model between the key players, financial institutions (FIs) and SMEs of the FTW before and after the introduction of blockchain technology (BT), and compares and discusses the evolution of the game system before and after the introduction of BT. Finally, numerical simulation is carried out. The findings are as follows: (1) The blockchain enabled FTW financing mode can effectively prevent the default behavior of SMEs. (2) BT can supervise the default behaviors of SMEs through strict regulatory environment formed by high default costs. (3) The increase of inventory pledge loan rate and FTW financing loan rate can accelerate the evolution of FIs to the loan stability strategy; The greater the return rate of production and the fraud cost of colluding to defraud the loan, the more the FIs and SMEs will be encouraged to choose the active financing strategy; The increase in the probability of conspiracy to cheat loans will shorten the time for SMEs to evolve the strategy of keeping contracts, and increase the time for FIs to evolve the strategy of lending.","PeriodicalId":71902,"journal":{"name":"电子政务","volume":"9 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-04-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"79868599","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
A comparative assessment of local government websites in Greece 希腊地方政府网站的比较评估
Pub Date : 2023-04-27 DOI: 10.1145/3599609.3599618
D. Sarantis, Sotirios-Georgios C. Liachnis, D. Soares
Local governments such as municipalities usually offer their residents a wider variety of interaction possibilities compared to central governments. These possibilities are augmented and intensified with the application of emerging technologies. The purpose of this study is to provide evidence about the status of Greek local government websites by employing the United Nations' Local Online Service Index (LOSI) methodology to assess the websites of 74 major Greek cities. Results are analysed quantitatively and compared with the LOSI UN Survey results to indicate the relative status of Greek official municipal websites. The results indicate that while Greek local governments score well in institutional framework, content and technology aspects, they do not adequately provide online service and participation possibilities to their residents. Based on the assessment results, we cross-examine and discuss the relation between the education and financial status of local government and its digital development. These findings can help local and central government decision makers to identify gaps, design solutions and draw their particular attention to further develop more usable local government websites.
与中央政府相比,市政当局等地方政府通常为居民提供更广泛的互动机会。随着新兴技术的应用,这些可能性得到扩大和加强。本研究的目的是通过采用联合国当地在线服务指数(LOSI)方法来评估希腊74个主要城市的网站,为希腊地方政府网站的地位提供证据。对结果进行定量分析,并与LOSI联合国调查结果进行比较,以表明希腊官方市政网站的相对地位。结果表明,虽然希腊地方政府在制度框架、内容和技术方面得分很高,但他们没有充分为居民提供在线服务和参与可能性。在评估结果的基础上,我们对地方政府的教育和财政状况与其数字化发展之间的关系进行了诘问和探讨。这些发现可以帮助地方和中央政府决策者发现差距,设计解决方案,并引起他们的特别注意,进一步开发更多可用的地方政府网站。
{"title":"A comparative assessment of local government websites in Greece","authors":"D. Sarantis, Sotirios-Georgios C. Liachnis, D. Soares","doi":"10.1145/3599609.3599618","DOIUrl":"https://doi.org/10.1145/3599609.3599618","url":null,"abstract":"Local governments such as municipalities usually offer their residents a wider variety of interaction possibilities compared to central governments. These possibilities are augmented and intensified with the application of emerging technologies. The purpose of this study is to provide evidence about the status of Greek local government websites by employing the United Nations' Local Online Service Index (LOSI) methodology to assess the websites of 74 major Greek cities. Results are analysed quantitatively and compared with the LOSI UN Survey results to indicate the relative status of Greek official municipal websites. The results indicate that while Greek local governments score well in institutional framework, content and technology aspects, they do not adequately provide online service and participation possibilities to their residents. Based on the assessment results, we cross-examine and discuss the relation between the education and financial status of local government and its digital development. These findings can help local and central government decision makers to identify gaps, design solutions and draw their particular attention to further develop more usable local government websites.","PeriodicalId":71902,"journal":{"name":"电子政务","volume":"26 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-04-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"78254912","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Identification of Customers Satisfaction with Popular Online Shopping Apps in Saudi Arabia Using Sentiment Analysis and Topic modelling 使用情感分析和主题建模识别沙特阿拉伯流行在线购物应用程序的客户满意度
Pub Date : 2023-04-27 DOI: 10.1145/3599609.3599610
Nada Ali Hakami
e-commerce platforms have evolved rapidly in recent years. They allow shoppers around the world to buy and sell goods and services over the Internet. Understanding the factors affecting the retention of existing customers in online shopping platforms and prompting their continued engagement is crucial to the success of such platforms. In this study, factors were examined through the lens of sentiment analysis, topic modelling and user reviews from three popular online shopping apps in Saudi Arabia, namely SHEIN, Noon, and Amazon. We employed sentiment analysis by implementing and comparing the performance of five well-known machine leaning methods on a large data set (55,285 user reviews). Stochastic Gradient Descent (SGD) was found to be the best performing classifier in terms of Macro F1 and accuracy at 91.88% and 92.71%, respectively. Afterwards, Latent Dirichlet Allocation (LDA), a topic modelling method was used to explore topics discussed by customers in the underlying dataset. Topics extracted from topic modeling application on the positive reviews were: fast and reliable delivery, easy shopping, quality of product /order/shopping, item price, good services, and item size. While the topics that emerged from the negative reviews were: poor services, refund/money issues, return products, product size, apps updates, and late delivery. The study adds to the understanding of e-commerce by using machine learning methods to identify various factors that influence consumers’ online shopping attitudes towards popular apps in Saudi Arabia. Moreover, such findings are valuable for e-commerce market to improve their services, increase customers satisfaction and the sales. We offered useful recommendations to e-commerce providers based on the results of this study.
近年来,电子商务平台发展迅速。它们允许世界各地的购物者通过互联网买卖商品和服务。了解影响在线购物平台现有客户留存率的因素,并促使他们持续参与,对此类平台的成功至关重要。在这项研究中,通过情感分析、主题建模和来自沙特阿拉伯三个流行的在线购物应用程序(即SHEIN、Noon和亚马逊)的用户评论来检查因素。我们通过在一个大型数据集(55,285条用户评论)上实现和比较五种知名机器学习方法的性能,采用了情感分析。在Macro F1和准确率方面,随机梯度下降(SGD)是表现最好的分类器,分别为91.88%和92.71%。然后,使用主题建模方法潜狄利克雷分配(Latent Dirichlet Allocation, LDA)来探索客户在底层数据集中讨论的主题。从正面评价的主题建模应用中提取的主题有:交货快速可靠、购物方便、产品/订单/购物质量、商品价格、服务好、商品大小。而差评中出现的主题是:糟糕的服务、退款/退款问题、退货产品、产品尺寸、应用程序更新和延迟交货。该研究通过使用机器学习方法来识别影响沙特阿拉伯消费者对流行应用程序在线购物态度的各种因素,从而增加了对电子商务的理解。研究结果对电子商务市场提高服务质量、提高顾客满意度、提高销售额具有一定的参考价值。根据研究结果,我们对电子商务供应商提出了有益的建议。
{"title":"Identification of Customers Satisfaction with Popular Online Shopping Apps in Saudi Arabia Using Sentiment Analysis and Topic modelling","authors":"Nada Ali Hakami","doi":"10.1145/3599609.3599610","DOIUrl":"https://doi.org/10.1145/3599609.3599610","url":null,"abstract":"e-commerce platforms have evolved rapidly in recent years. They allow shoppers around the world to buy and sell goods and services over the Internet. Understanding the factors affecting the retention of existing customers in online shopping platforms and prompting their continued engagement is crucial to the success of such platforms. In this study, factors were examined through the lens of sentiment analysis, topic modelling and user reviews from three popular online shopping apps in Saudi Arabia, namely SHEIN, Noon, and Amazon. We employed sentiment analysis by implementing and comparing the performance of five well-known machine leaning methods on a large data set (55,285 user reviews). Stochastic Gradient Descent (SGD) was found to be the best performing classifier in terms of Macro F1 and accuracy at 91.88% and 92.71%, respectively. Afterwards, Latent Dirichlet Allocation (LDA), a topic modelling method was used to explore topics discussed by customers in the underlying dataset. Topics extracted from topic modeling application on the positive reviews were: fast and reliable delivery, easy shopping, quality of product /order/shopping, item price, good services, and item size. While the topics that emerged from the negative reviews were: poor services, refund/money issues, return products, product size, apps updates, and late delivery. The study adds to the understanding of e-commerce by using machine learning methods to identify various factors that influence consumers’ online shopping attitudes towards popular apps in Saudi Arabia. Moreover, such findings are valuable for e-commerce market to improve their services, increase customers satisfaction and the sales. We offered useful recommendations to e-commerce providers based on the results of this study.","PeriodicalId":71902,"journal":{"name":"电子政务","volume":"296 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-04-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"74391102","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Analysis of Utilizing Mobile Application to Educate Fintech User's Data Protection: Mobile Learning Scale Approach 利用移动应用进行金融科技用户数据保护教育分析:移动学习规模化方法
Pub Date : 2023-04-27 DOI: 10.1145/3599609.3599625
Ryu Oliver, Yulia Magdalena, K. Deniswara
FinTech or Financial Technology is an integration between technology and financial services. Since Industry 4.0 and the COVID-19 pandemic, the number of FinTech transactions in Indonesia have spiked. Despite the good news, there are some risks that needs to be mitigate such as the security of FinTech's user data. There are various ways for mitigating the risk of personal data protection. Education is one of the effective ways to trigger FinTech user's awareness about personal data protection. Mobile phones are also the most frequently used device for daily activities including education purposes. Therefore, this research paper aims to analyze the effectiveness of utilizing mobile application for personal data protection education using the Mobile Learning Scale as an approach.
金融科技是科技与金融服务的结合。自工业4.0和COVID-19大流行以来,印尼的金融科技交易数量激增。尽管有好消息,但仍有一些风险需要缓解,比如FinTech用户数据的安全性。有多种方法可以减轻个人资料保护的风险。教育是激发金融科技用户个人数据保护意识的有效途径之一。手机也是包括教育目的在内的日常活动中最常用的设备。因此,本研究旨在以移动学习量表为方法,分析利用移动应用程序进行个人数据保护教育的有效性。
{"title":"Analysis of Utilizing Mobile Application to Educate Fintech User's Data Protection: Mobile Learning Scale Approach","authors":"Ryu Oliver, Yulia Magdalena, K. Deniswara","doi":"10.1145/3599609.3599625","DOIUrl":"https://doi.org/10.1145/3599609.3599625","url":null,"abstract":"FinTech or Financial Technology is an integration between technology and financial services. Since Industry 4.0 and the COVID-19 pandemic, the number of FinTech transactions in Indonesia have spiked. Despite the good news, there are some risks that needs to be mitigate such as the security of FinTech's user data. There are various ways for mitigating the risk of personal data protection. Education is one of the effective ways to trigger FinTech user's awareness about personal data protection. Mobile phones are also the most frequently used device for daily activities including education purposes. Therefore, this research paper aims to analyze the effectiveness of utilizing mobile application for personal data protection education using the Mobile Learning Scale as an approach.","PeriodicalId":71902,"journal":{"name":"电子政务","volume":"147 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-04-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"91068646","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Technology Organization Environment in Predicting Auditor Intention to Study Metaverse Audit 技术组织环境对审核员意向的预测研究——以元审计为例
Pub Date : 2023-04-27 DOI: 10.1145/3599609.3599636
B. Handoko, G. Thomas, Lely Indriati
Currently, in the era of industry 4.0, the business world is experiencing rapid changes. This change is marked by various developments in the world of technology, including the phenomenon of the metaverse world. Many companies already have digital assets in the metaverse world, such as: land, property and also have deposits in cryptocurrency. This creates new challenges for accounting and auditing. It is urgent to be prepared by accountants and auditors regarding this metaverse world, which triggers us to conduct research. Our research is a quantitative study using a descriptive statistical approach. We examine the auditor's willingness to study the audit metaverse using the Technology Organization Environment Theory. Our research object are auditors who works in a public accounting firm both big four and non-big four audit. We use statistical data processing using SMART PLS software. The results of our study state that organization context and environment context have significant influence to auditors' intention to study metaverse audit. While technology context must be supported by moderating variable of firm size in order to significantly affect intention to study metaverse audit.
当前,在工业4.0时代,商业世界正在经历快速变化。这种变化的标志是技术世界的各种发展,包括虚拟世界的现象。许多公司已经在虚拟世界中拥有数字资产,例如:土地、房地产,并且还拥有加密货币存款。这给会计和审计带来了新的挑战。会计和审计人员迫切需要对这个虚拟世界做好准备,这促使我们进行研究。我们的研究是使用描述性统计方法的定量研究。本文运用技术组织环境理论考察了注册会计师学习审计元环境的意愿。我们的研究对象是在四大会计师事务所和非四大会计师事务所工作的审计师。我们使用SMART PLS软件对统计数据进行处理。研究结果表明,组织背景和环境背景对审核员学习元审计的意愿有显著影响。而技术背景必须得到企业规模调节变量的支持,才能显著影响研究元审计的意愿。
{"title":"Technology Organization Environment in Predicting Auditor Intention to Study Metaverse Audit","authors":"B. Handoko, G. Thomas, Lely Indriati","doi":"10.1145/3599609.3599636","DOIUrl":"https://doi.org/10.1145/3599609.3599636","url":null,"abstract":"Currently, in the era of industry 4.0, the business world is experiencing rapid changes. This change is marked by various developments in the world of technology, including the phenomenon of the metaverse world. Many companies already have digital assets in the metaverse world, such as: land, property and also have deposits in cryptocurrency. This creates new challenges for accounting and auditing. It is urgent to be prepared by accountants and auditors regarding this metaverse world, which triggers us to conduct research. Our research is a quantitative study using a descriptive statistical approach. We examine the auditor's willingness to study the audit metaverse using the Technology Organization Environment Theory. Our research object are auditors who works in a public accounting firm both big four and non-big four audit. We use statistical data processing using SMART PLS software. The results of our study state that organization context and environment context have significant influence to auditors' intention to study metaverse audit. While technology context must be supported by moderating variable of firm size in order to significantly affect intention to study metaverse audit.","PeriodicalId":71902,"journal":{"name":"电子政务","volume":"1 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-04-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"88730892","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
A Contrarian Trading Strategy: Mean vs. Median Reversion 逆向交易策略:均值与中值回归
Pub Date : 2023-04-27 DOI: 10.1145/3599609.3599629
Sheng Chai, Xianrong Zheng
To optimize the total cumulative wealth, it needs to rebalance the portfolio on a period-by-period basis, using previously published portfolio values. The median and mean reversion techniques are two contrarian trading strategies. Mean reversion is a common trading strategy in portfolio theory. If it is used properly, it could outperform a benchmark. Using a strong -median estimator, median reversion explicitly predicts the next price vector. However, current mean and median reversion methods have several limitations: First, the mean reversion method does not consider noise and outliers; It suffers from estimate mistakes, resulting in suboptimal portfolios and poor performance. Second, although a median reversion method works well in the presence of noise and outliers, it also suffers the same issues when the dataset contains worthless data. As a result, the two methods may not work well on real-world datasets, which may contain both noise and worthless data. To address the issues mentioned above, we provide two methods for selecting an online portfolio. Also, we propose a hybrid reversion approach with a weighted scheme. To evaluate the effectiveness of our method, extensive experiments have been conducted on real-world datasets. It can improve performance and reduce the impact of noise and outliers.
为了优化总累积财富,它需要使用以前公布的投资组合价值,逐个时期地重新平衡投资组合。中位数和均值回归技术是两种反向交易策略。均值回归是投资组合理论中一种常见的交易策略。如果使用得当,它可以胜过基准测试。使用强中位数估计器,中位数回归明确地预测下一个价格向量。然而,目前的均值和中位数回归方法有几个局限性:首先,均值回归方法不考虑噪声和异常值;它受到估计错误的影响,导致次优投资组合和糟糕的表现。其次,虽然中值回归方法在存在噪声和异常值的情况下工作得很好,但当数据集包含毫无价值的数据时,它也会遇到同样的问题。因此,这两种方法可能不适用于现实世界的数据集,这些数据集可能包含噪声和无价值的数据。为了解决上面提到的问题,我们提供了两种选择在线投资组合的方法。此外,我们还提出了一种带有加权方案的混合回归方法。为了评估我们方法的有效性,我们在真实世界的数据集上进行了大量的实验。它可以提高性能,减少噪声和异常值的影响。
{"title":"A Contrarian Trading Strategy: Mean vs. Median Reversion","authors":"Sheng Chai, Xianrong Zheng","doi":"10.1145/3599609.3599629","DOIUrl":"https://doi.org/10.1145/3599609.3599629","url":null,"abstract":"To optimize the total cumulative wealth, it needs to rebalance the portfolio on a period-by-period basis, using previously published portfolio values. The median and mean reversion techniques are two contrarian trading strategies. Mean reversion is a common trading strategy in portfolio theory. If it is used properly, it could outperform a benchmark. Using a strong -median estimator, median reversion explicitly predicts the next price vector. However, current mean and median reversion methods have several limitations: First, the mean reversion method does not consider noise and outliers; It suffers from estimate mistakes, resulting in suboptimal portfolios and poor performance. Second, although a median reversion method works well in the presence of noise and outliers, it also suffers the same issues when the dataset contains worthless data. As a result, the two methods may not work well on real-world datasets, which may contain both noise and worthless data. To address the issues mentioned above, we provide two methods for selecting an online portfolio. Also, we propose a hybrid reversion approach with a weighted scheme. To evaluate the effectiveness of our method, extensive experiments have been conducted on real-world datasets. It can improve performance and reduce the impact of noise and outliers.","PeriodicalId":71902,"journal":{"name":"电子政务","volume":"36 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-04-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"87031631","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
期刊
电子政务
全部 Acc. Chem. Res. ACS Applied Bio Materials ACS Appl. Electron. Mater. ACS Appl. Energy Mater. ACS Appl. Mater. Interfaces ACS Appl. Nano Mater. ACS Appl. Polym. Mater. ACS BIOMATER-SCI ENG ACS Catal. ACS Cent. Sci. ACS Chem. Biol. ACS Chemical Health & Safety ACS Chem. Neurosci. ACS Comb. Sci. ACS Earth Space Chem. ACS Energy Lett. ACS Infect. Dis. ACS Macro Lett. ACS Mater. Lett. ACS Med. Chem. Lett. ACS Nano ACS Omega ACS Photonics ACS Sens. ACS Sustainable Chem. Eng. ACS Synth. Biol. Anal. Chem. BIOCHEMISTRY-US Bioconjugate Chem. BIOMACROMOLECULES Chem. Res. Toxicol. Chem. Rev. Chem. Mater. CRYST GROWTH DES ENERG FUEL Environ. Sci. Technol. Environ. Sci. Technol. Lett. Eur. J. Inorg. Chem. IND ENG CHEM RES Inorg. Chem. J. Agric. Food. Chem. J. Chem. Eng. Data J. Chem. Educ. J. Chem. Inf. Model. J. Chem. Theory Comput. J. Med. Chem. J. Nat. Prod. J PROTEOME RES J. Am. Chem. Soc. LANGMUIR MACROMOLECULES Mol. Pharmaceutics Nano Lett. Org. Lett. ORG PROCESS RES DEV ORGANOMETALLICS J. Org. Chem. J. Phys. Chem. J. Phys. Chem. A J. Phys. Chem. B J. Phys. Chem. C J. Phys. Chem. Lett. Analyst Anal. Methods Biomater. Sci. Catal. Sci. Technol. Chem. Commun. Chem. Soc. Rev. CHEM EDUC RES PRACT CRYSTENGCOMM Dalton Trans. Energy Environ. Sci. ENVIRON SCI-NANO ENVIRON SCI-PROC IMP ENVIRON SCI-WAT RES Faraday Discuss. Food Funct. Green Chem. Inorg. Chem. Front. Integr. Biol. J. Anal. At. Spectrom. J. Mater. Chem. A J. Mater. Chem. B J. Mater. Chem. C Lab Chip Mater. Chem. Front. Mater. Horiz. MEDCHEMCOMM Metallomics Mol. Biosyst. Mol. Syst. Des. Eng. Nanoscale Nanoscale Horiz. Nat. Prod. Rep. New J. Chem. Org. Biomol. Chem. Org. Chem. Front. PHOTOCH PHOTOBIO SCI PCCP Polym. Chem.
×
引用
GB/T 7714-2015
复制
MLA
复制
APA
复制
导出至
BibTeX EndNote RefMan NoteFirst NoteExpress
×
0
微信
客服QQ
Book学术公众号 扫码关注我们
反馈
×
意见反馈
请填写您的意见或建议
请填写您的手机或邮箱
×
提示
您的信息不完整,为了账户安全,请先补充。
现在去补充
×
提示
您因"违规操作"
具体请查看互助需知
我知道了
×
提示
现在去查看 取消
×
提示
确定
Book学术官方微信
Book学术文献互助
Book学术文献互助群
群 号:481959085
Book学术
文献互助 智能选刊 最新文献 互助须知 联系我们:info@booksci.cn
Book学术提供免费学术资源搜索服务,方便国内外学者检索中英文文献。致力于提供最便捷和优质的服务体验。
Copyright © 2023 Book学术 All rights reserved.
ghs 京公网安备 11010802042870号 京ICP备2023020795号-1