The Impact of American Petroleum Institute Certifications in Quality Management Systems: Analysis of API Spec Q1 and Q2 Certified Organizations

Nathalia Elisa Gonçalves Neves, Denise M. R. Salles, D.Sc.
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Abstract

The present study aims to provide initial insight into the quality management system. More precisely, it describes whether and to what extent implementation of Quality Management System according to API Spec Q1 and/or Q2 can impact various companies in the oil and gas industry. A sample of international organizations is surveyed to understand how certifications affect organizational culture, passing through elements such as competitiveness, reputation, organizational performance, costs, and others. In addition to the certification itself, a rigorous and challenging process of implementation, review, restructuring is carried out, involving fundamental elements of the organization. During this stage, technical support becomes essential for a productive consolidation of the required requirements, and later, the improvement scenario is indispensable to maintain all the success factors in order to consolidate a quality management system within the organization. Thus, based on the findings, companies in the oil and gas segment may identify and reflect on the certification benefits to improve their approach to quality management systems, given the observations of managers and operational interviewees.
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美国石油协会认证对质量管理体系的影响:API Spec Q1和Q2认证组织分析
本研究旨在对质量管理体系提供初步的见解。更准确地说,它描述了根据API Spec Q1和/或Q2实施质量管理体系是否以及在多大程度上可以影响石油和天然气行业的各个公司。我们调查了一些国际组织的样本,以了解认证如何影响组织文化,通过诸如竞争力、声誉、组织绩效、成本等因素。除了认证本身之外,还进行了一个严格且具有挑战性的实施、审查、重组过程,涉及组织的基本要素。在此阶段,技术支持对于所需需求的有效整合是必不可少的,随后,为了在组织内整合质量管理体系,改进场景对于维护所有成功因素是必不可少的。因此,根据调查结果,油气行业的公司可以识别和反思认证的好处,以改进他们的质量管理体系方法,考虑到管理人员和业务受访者的意见。
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