在产品开发的早期阶段描述产品服务系统

D. Kammerl, Martin Enseleit, R. Orawski, D. M. Schmidt, M. Mörtl
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引用次数: 9

摘要

特别是在创新过程的早期阶段,即计划阶段,其特点是广泛的决策和广泛的不确定性。因此,对于产品设计师来说,了解未来产品服务系统的特征和预期属性是至关重要的。因此,在本文中,我们基于现有的产品和服务建模方法,提出了一个框架,用于在创新过程的整个规划阶段描绘产品-服务系统模型。在产品开发的早期阶段,应该支持框架的用户进行决策并保持概述,以便在概念和合理的基础上做出关键决策。
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Depicting product-service systems in the early phase of the product development
Especially the early phase of the innovation process, the planning phase, is characterized by extensive decisions and a wide range of uncertainty. Hence, it is essential for product designers to understand future Product-Service System characteristics and prospective properties. Thus, in this paper we present a framework for depicting a Product-Service System model throughout the planning phase of the innovation process based on existing methodologies in product and service modeling The user of the framework should be supported in decision making and keeping the overview during the early phases of product development so crucial decisions can be made on a conceptual and reasonable basis.
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