销售系统中业务主体互动的现代趋势与问题

А. Масеитова
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摘要

本文论述了温克尔曼提出的市场导向公司管理的五个战略方向。尽管在市场营销领域取得了众所周知的科学和实践成果,但可以说,在企业内部营销体系的管理和业务实体之间互动关系的建立方面,还存在许多尚未解决的问题。对于销售技术复杂产品的公司来说尤其如此。这些公司创建了一个营销网络,而不是销售渠道,开发了向普通消费者或最终消费者提供商品和服务的方法。这类公司的问题是销售技术复杂的商品,除了产品特点、员工能力或商业方面的互动(范围、价格、交货条件)外,还建立了心理沟通的重要指标,如信任、合作意愿、合作意愿和妥协。
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MODERN TRENDS AND PROBLEMS OF INTERACTION OF BUSINESS SUBJECTS IN THE SALES SYSTEM
The article discusses five strategic directions of market-oriented company management from the author P. Winkelmann. Despite the well-known scientific and practical achievements in the field of marketing, it can be said that there are a number of unresolved issues related to the management of the marketing system within the company and the establishment of interaction between business entities. This is especially true for companies selling technically complex products. Such companies create a marketing network, not a sales channel, that develops ways to deliver goods and services to average or end consumers. The problem of such companies is the sale of technically complex goods, in addition to product characteristics, staff competence or commercial aspects of interaction (range, prices, delivery terms), important indicators of psychological communication are established, such as trust, willingness to cooperate, willingness to work together and compromise.
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