对抗职业倦怠的社会支持系统的性质与发展

M. Cronin
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引用次数: 1

摘要

作者分析了社会支持系统的本质,社会支持系统在减少倦怠方面的作用,以及促进倦怠者与社会支持系统互动的方法。结论是,可能很难形成一个有效的社会支持系统。缺乏信任以及人际和团体间的冲突可能会抑制开放和建设性的沟通。此外,不适当的社会交往可能是有害的。然而,总的结论是,支持小组可以成为缓解倦怠的有力方法。
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The nature and development of social support systems for combatting job burnout
The author analyzes the nature of social support systems, the effects of social support systems in reducing burnout, and methods of facilitating a burnout's interactions with his/her social support systems. It is concluded that it may be difficult to form an effective social support system. Lack of trust and interpersonal and intergroup conflicts may inhibit open and constructive communication. Furthermore, inappropriate social interaction can be harmful. However, the overall conclusion is that the support group can be a powerful method for alleviating burnout.<>
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