Sharmila Soares, Heather Ritchie, Jorge L Almodovar
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Managing Patient Dissatisfaction and Billing Reconsideration Requests in Outpatient Clinics.
Nurse leaders in many settings are responsible for clinic operations. Knowing the medical and financial stakes of each patient encounter, it is not surprising to encounter patients requesting reconsideration of bills after services are provided. This article provides recommendations on how to successfully navigate billing reconsideration requests in outpatient settings.
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