购物类移动应用用户黏度影响因素研究——以天猫App为例

Lixia Zeng, Peng He
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引用次数: 0

摘要

为了提高购物类移动应用的用户粘性,本文从移动应用的用户粘性概念入手,分析了影响现有移动购物平台用户粘性的因素。以天猫APP为例,采用问卷调查的方式,调查消费者对购物手机APP相关因素的看法。运用相关分析法分析影响购物类移动应用用户粘性的因素。本文找出了影响购物类移动应用用户黏度的重要因素,并就如何提高这些因素的性能提出了建议。
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Research on Influencing Factors of Shopping Mobile App User Viscosity——Take T-MALL APP as an example
In order to improve the user stickiness of shopping mobile apps, this paper starts from the concept of user viscosity of mobile apps and analyzes the factors affecting user viscosity of existing mobile shopping platforms. Taking T-MALL APP as an example, questionnaire survey is used to investigate consumers' opinions on relevant factors of shopping mobile apps.Correlation analysis is used to analyze the factors affecting user stickiness of shopping mobile apps.This paper finds out the important factors affecting the user viscosity of shopping mobile apps, and puts forward suggestions on how to improve the performance of these factors.
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