Group Counselors’ Coping Experiences of Videoconferencing Group Therapy: A Qualitative Study

Abstract

Purpose: Whilst traditional counseling has been conducted in-person, videoconferencing counseling modality was widely adopted during COVID-19. This study aims to explore the group counselors’ experiences of videoconferencing group therapy by focusing on coping experiences. Method: Participants of the study were six group counselors. They had more than three videoconferencing group therapy experiences with masters or doctoral degree in the field of counseling, and had more than 5 years of counseling experiences. In-depth interviews were conducted once or twice per participant, and were recorded and transcribed. Data were analyzed using the Constant Comparative Analysis Method. Results: Results of the study are as follows; Efforts outside of videoconferencing group therapyg, Having control over group members and groups, Utilizing technology to facilitate interaction, Intervene in difficult group members and situations, and Positive attitude toward videoconferencing group therapy. Participants' experiences of were summarized as 'understanding the pros and cons of videoconferencing group therapy and creatively coping with difficulties arising inside and outside of the group by using technology and expertise'. Conclusion: Suggestions were proposed for future videoconferencing group therapy. Finally, the implications and limitations of the study were discussed.