用人工智能改变组织发展:引导变革和创新走向成功

Lalithendra Chowdari Mandava
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Industry-wide excitement has been sparked by the enthusiasm among academics, executives, and the general public, which has resulted in significant investments in utilizing AI's potential through creative business models. However, the lack of thorough academic guidance forces managers to struggle with AI integration issues, increasing the risk of project failure. An in-depth analysis of AI's complexities and its function as a spark for revolutionary business model innovation is provided in this article. A thorough literature assessment, which involves sifting through a sizable library of published works, combines up-to-date information on how AI is affecting the development of new business models. The findings come together to form a roadmap for seamless AI integration that includes four steps: understanding the fundamentals of AI and the skills needed for digital transformation, understanding current business models and their innovation potential, nurturing key proficiencies for AI assimilation, and gaining organizational acceptance while developing internal competencies. This article combines the fields of organizational change management and AI-driven business model innovation with ease, providing a thorough explanation to assist businesses in undergoing a successful transformation and innovation. These disciplines' confluence offers a practical vantage point for successfully adapting to, thriving in, and profiting within a dynamic business environment. Artificial intelligence (AI), a massively disruptive force that is altering international businesses, is at the vanguard of this revolution. The ability of AI to make decisions automatically, based on data analysis and observation, opens up hitherto untapped possibilities for value creation and competitive dominance, with broad consequences spanning several industries. With its quick scaling, ongoing improvement, and self-learning capabilities, this evolutionary invention functions as an agile capital-labor hybrid. Significantly, AI's architecture serves as the cornerstone for data-driven decision support by deftly sifting through large and complicated datasets to extract insights. Thus, the symbiotic marriage of organizational change management and AI-driven business model innovation gives a thorough narrative, directing businesses towards not just surviving, but thriving in an ever-evolving business environment. It is underlined how business models (BMs) interact with technology to affect how well business’s function, underlining the need of taking BMs into account while using AI. 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引用次数: 0

摘要

在当今激烈竞争的商业环境中,有效的变更管理成为组织生存和成功的决定性因素。然而,目前可用的各种变革管理理论和方法描绘了一幅复杂的图景,它受到不一致、缺乏强有力的经验支持和关于当代组织动力学的未经证实的假设的困扰。这篇文章试图通过批判性地分析流行的变革管理理念,为有效的变革管理建立一个新的范例。本文指出了理论与实践之间的差距,并提出了进一步研究的建议。与此同时,人工智能(AI)也取得了令人难以置信的进步,催生了模仿人类自主性和认知能力的计算机。学术界、高管和公众的热情引发了整个行业的兴奋,这导致了通过创造性的商业模式来利用人工智能潜力的大量投资。然而,缺乏彻底的学术指导迫使管理人员与人工智能集成问题作斗争,增加了项目失败的风险。本文对人工智能的复杂性及其作为革命性商业模式创新火花的功能进行了深入分析。全面的文献评估包括筛选大量已出版的著作,结合人工智能如何影响新商业模式发展的最新信息。这些发现汇集在一起,形成了一个无缝人工智能集成的路线图,其中包括四个步骤:了解人工智能的基础知识和数字化转型所需的技能,了解当前的商业模式及其创新潜力,培养人工智能同化的关键熟练程度,以及在发展内部能力的同时获得组织的认可。本文将组织变革管理和人工智能驱动的商业模式创新领域轻松结合起来,为企业成功转型创新提供了透彻的解释。这些学科的融合为成功适应、蓬勃发展和在动态的商业环境中获利提供了一个实用的优势。人工智能(AI)是这场革命的先锋,它是一股巨大的颠覆性力量,正在改变国际商业格局。人工智能基于数据分析和观察自动做出决策的能力,为价值创造和竞争优势开辟了迄今尚未开发的可能性,并对多个行业产生了广泛的影响。凭借其快速扩展、持续改进和自我学习能力,这种进化发明的功能就像一个灵活的资本-劳动力混合体。值得注意的是,人工智能的架构是数据驱动决策支持的基石,它可以巧妙地筛选大型复杂的数据集,以提取见解。因此,组织变革管理和人工智能驱动的商业模式创新的共生结合给出了一个全面的叙述,指导企业不仅要生存,而且要在不断变化的商业环境中蓬勃发展。它强调了商业模型(bm)如何与技术相互作用,从而影响业务的功能,强调了在使用人工智能时考虑bm的必要性。人工智能开启的商业模式创新(BMI)可能会改善商品、简化流程并节省成本。然而,在技术改进和通过BMs进行操作之间存在空白。成功的人工智能集成取决于结构良好的BM,它促进了敏捷性并充分利用了技术资源。人工智能通过创新重塑行业,加速了BMI的增长。尽管人们对人工智能的兴趣很高,但战略、文化和技术方面的限制有时会阻碍大规模投资产生积极的经济成果。为了充分利用人工智能的能力,需要结构化的bpm。尽管对人工智能的研究有所增加,但关于人工智能商业用途的相关信息仍然很少。为了缩小这一差距,我们研究了与实现相关的人工智能问题。分析人工智能驱动的BM转型和风险管理,需要同时研究BMI和数字化转型。本研究的目的是进一步加深我们对人工智能驱动的商业模式创新的理解,并提供一个有用的框架来帮助从业者驾驭人工智能实施的潜力和困难。建议的路线图旨在确定当前的知识差距和未来的研究计划。
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Transforming Organizational Development with AI: Navigating Change and Innovation for Success
Effective change management emerges as a deciding element for an organization's survival and success in the changing terrain of today's fiercely competitive business climate. The variety of change management theories and approaches that are currently available, however, paints a complicated picture that is plagued by inconsistencies, a lack of strong empirical support, and unproven assumptions about contemporary organizational dynamics. This essay seeks to set the basis for a fresh paradigm for effective change administration by critically analyzing popular change management ideas. The gap between theory and practice is addressed in the paper, which concludes with suggestions for more research. In parallel, artificial intelligence (AI) has made incredible progress, giving rise to computers that mimic human autonomy and cognition. Industry-wide excitement has been sparked by the enthusiasm among academics, executives, and the general public, which has resulted in significant investments in utilizing AI's potential through creative business models. However, the lack of thorough academic guidance forces managers to struggle with AI integration issues, increasing the risk of project failure. An in-depth analysis of AI's complexities and its function as a spark for revolutionary business model innovation is provided in this article. A thorough literature assessment, which involves sifting through a sizable library of published works, combines up-to-date information on how AI is affecting the development of new business models. The findings come together to form a roadmap for seamless AI integration that includes four steps: understanding the fundamentals of AI and the skills needed for digital transformation, understanding current business models and their innovation potential, nurturing key proficiencies for AI assimilation, and gaining organizational acceptance while developing internal competencies. This article combines the fields of organizational change management and AI-driven business model innovation with ease, providing a thorough explanation to assist businesses in undergoing a successful transformation and innovation. These disciplines' confluence offers a practical vantage point for successfully adapting to, thriving in, and profiting within a dynamic business environment. Artificial intelligence (AI), a massively disruptive force that is altering international businesses, is at the vanguard of this revolution. The ability of AI to make decisions automatically, based on data analysis and observation, opens up hitherto untapped possibilities for value creation and competitive dominance, with broad consequences spanning several industries. With its quick scaling, ongoing improvement, and self-learning capabilities, this evolutionary invention functions as an agile capital-labor hybrid. Significantly, AI's architecture serves as the cornerstone for data-driven decision support by deftly sifting through large and complicated datasets to extract insights. Thus, the symbiotic marriage of organizational change management and AI-driven business model innovation gives a thorough narrative, directing businesses towards not just surviving, but thriving in an ever-evolving business environment. It is underlined how business models (BMs) interact with technology to affect how well business’s function, underlining the need of taking BMs into account while using AI. Business model innovation (BMI) that AI unlocks may improve goods, streamline processes, and save costs. However, there is a void between technological improvements and their operationalization via BMs. Successful AI integration depends on a well-structured BM, which promotes agility and makes the most of technological resources. BMI is accelerated by AI, which reshapes sectors via innovation. Although interest in AI is high, strategic, cultural, and technological constraints sometimes prevent large investments from producing positive economic results. To fully utilize AI's capabilities, structured BMs are required. Despite an increase in research, there is still little cohesive information about the business uses of AI. In an effort to close this gap, we examine implementation-related AI problems. Analyzing AI-driven BM transformation and risk management is aided by a study on BMI and digital transformation at the same time. The purpose of this study is to further our understanding of AI-driven business model innovation and to provide a useful framework to help practitioners navigate the potential and difficulties of AI implementation. The suggested roadmap aims to identify current knowledge gaps and future research initiatives.
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