Talk to engage: The influence of smartphone voice assistants on consumers’ brand engagement

Hafizah Omar Zaki, Nor Asiah Omar, Sharizal Hashim, Yusniza Kamarulzaman, Suddin Lada
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Abstract

This study aims to investigate how smartphone voice assistants (SVAs) impact brand engagement among Malaysian university students, who are leading in digital consumption trends. The study aims to i...
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通过对话来参与:智能手机语音助手对消费者参与品牌活动的影响
本研究旨在调查智能手机语音助手(SVA)如何影响马来西亚大学生的品牌参与度,因为马来西亚大学生在数字消费趋势中处于领先地位。本研究旨在了解智能手机语音助手(SVAs)如何影响马来西亚大学生的品牌参与度。
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CiteScore
4.00
自引率
6.20%
发文量
21
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