查看工作中影响银行员工绩效的消极因素和积极因素的贡献

Syamsi Mawardi, Endah Finatariani
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摘要

工作中总会遇到障碍,最常见的就是工作压力。工作压力的原因可能来自小事,比如误解、沟通不端、行为不端等等。然而,还有其他积极因素也能提高绩效,其中之一就是工作规则。工作规则成为约束可衡量的工作行为的指导方针,从而使工作结果符合标准。基于此背景,本研究旨在分析工作中影响绩效的消极因素和积极因素。本研究是建立在定量基础上的,因此揭示现象的基础是通过回归统计方法检验的数字。研究对象为市区南坦格朗的私人银行员工。通过发放李克特量表的调查问卷,主要/直接收集数据。使用人口普查技术的样本数量为60人。研究结果表明,纪律和工作压力对绩效的影响存在显著差异。事实证明,与纪律等积极因素相比,压力等消极因素对表现下降的影响更大。因此,可以理解的是,抑制压力、工作量、冲突等负面因素将进一步最大化员工的工作潜力。然后公司增加其他积极的工作因素。关键词:正负工作因素,规则,压力,绩效,工作成果
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VIEWING THE CONTRIBUTION OF NEGATIVE AND POSITIVE FACTORS IN WORK THAT IMPLICATE THE PERFORMANCE OF BANK EMPLOYEES
There will always be obstacles at work, and the most common one is work stress. The cause of work stress can occur from small things, such as misperceptions, miscommunication, misbehavior, and so on. However, there are other positive factors that also improve performance, one of which is work rules. Work rules become guidelines in disciplining measurable work behavior, so that work results are in accordance with standards. Based on this background, this study aims to analyze negative and positive factors at work, which have implications for performance. The research is built on a quantitative basis, so the basis for disclosing phenomena is the numbers tested by the regression statistical method. The research subjects were private bank employees in the urban city, South Tangerang. Data is collected primary/directly by distributing questionnaires with a Likert scale. The number of samples used was 60 people with census techniques. The results of the study show that there is a significant difference in the effect of discipline and work stress on performance. As it turns out, negative factors such as stress have a stronger power on decreased performance, compared to positive factors such as discipline. So, it is understandable, that suppressing negative factors such as stress, workload, conflict and so on will further maximize the work potential of employees. Then the company increases other positive work factors.Keywords: Positive-Negative Work Factors, Rules, Stress, Performance, Work Achievement
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