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Effective Teaching of Technical Communication: Theory, Practice, and Application最新文献

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16. Hidden Arguments: Rhetoric and Persuasion in Diverse Forms of Technical Communication 16. 隐性论证:各种技术交际形式中的修辞与说服
Pub Date : 2020-02-01 DOI: 10.37514/TPC-B.2020.1121.2.16
J. McCaughey, Brian J. Fitzpatrick
This chapter explores how persuasion and rhetoric appear within technical writing forms in nuanced and unexpected ways—and in ways that new graduates are not prepared to successfully navigate. Even though the field agrees that technical writing is rhetorical, this isn’t always the case in discipline-specific courses that ask students to perform technical writing forms. This qualitative, IRB-approved investigation explores interviews from three professionals who perform technical writing daily—a physician assistant, a CPA, and a labor and delivery nurse. We find that even within practical forms of writing, such as medical records and accounting documents, hidden arguments exist, and that these professionals recount that learning to write persuasively in these forms was a complex, disorienting process that took place entirely on the job. Drawing from these results, this chapter argues that by producing writing prompts and instruction centered on detailed, realistic case study situations and problem-solving, instructors can diminish the disparity between abstract classroom audiences and stakes and concrete workplace audiences and stakes, better preparing our students for real-world writing contexts.
本章探讨说服和修辞如何以微妙和意想不到的方式出现在技术写作形式中,而这些方式是新毕业生没有准备好成功驾驭的。尽管该领域同意技术写作是修辞性的,但在要求学生执行技术写作形式的特定学科课程中,情况并不总是如此。这个定性的,irb批准的调查探讨了三个专业人士的访谈,他们每天都进行技术写作——一个医生助理,一个注册会计师,和一个分娩和分娩护士。我们发现,即使是在实际的写作形式中,比如医疗记录和会计文件,隐藏的论点也存在,这些专业人士说,学习以这些形式进行有说服力的写作是一个复杂的、令人困惑的过程,完全发生在工作中。根据这些结果,本章认为,通过以详细的、现实的案例研究情况和解决问题为中心的写作提示和教学,教师可以缩小抽象的课堂听众和利害关系与具体的工作场所听众和利害关系之间的差距,更好地为我们的学生准备现实世界的写作环境。
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Effective Teaching of Technical Communication: Theory, Practice, and Application
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