Pub Date : 2013-04-01DOI: 10.4135/9789353885762.n5
Robin E Baughman
New Transportation Security Administration (TSA) programs are being implemented, with wide-reaching operational implications. Those concerning checkpoint operations are more evident; those involving checked baggage screening, less so. Explosives detection systems (EDS) equipment is being tested and readied for use in TSA's recapitalization program, an initiative to replace aging equipment. In a world of reduced funding levels, the challenge exists as to how risk-based screening can ameliorate the trade-off between developing new technologies and maintaining/incrementally improving current ones. It is thought that TSA will implement strategies in order to maximize the efficient use of whatever funding is now and will be available.
{"title":"Planning in uncertain times","authors":"Robin E Baughman","doi":"10.4135/9789353885762.n5","DOIUrl":"https://doi.org/10.4135/9789353885762.n5","url":null,"abstract":"New Transportation Security Administration (TSA) programs are being implemented, with wide-reaching operational implications. Those concerning checkpoint operations are more evident; those involving checked baggage screening, less so. Explosives detection systems (EDS) equipment is being tested and readied for use in TSA's recapitalization program, an initiative to replace aging equipment. In a world of reduced funding levels, the challenge exists as to how risk-based screening can ameliorate the trade-off between developing new technologies and maintaining/incrementally improving current ones. It is thought that TSA will implement strategies in order to maximize the efficient use of whatever funding is now and will be available.","PeriodicalId":212803,"journal":{"name":"Airport Magazine","volume":"171 ","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2013-04-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"113993004","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2010-12-01DOI: 10.4135/9781483346366.n185
Jeanice Koronowski
Self-service technology has helped streamline the check-in process at airports. Now, this technology is being expanded to other services. This article discusses the self-service technologies that are being employed to reduce wait times, improve efficiency and open up new revenue streams. Surveys have shown that the majority of customers would like more self-service options, and airports are experimenting with a variety of technologies to meet this need. Multiple airline check-in applications can be run on a shared kiosk, which can eliminate the need for dedicated counter space and provide a full range of services inside and outside the terminals. Mobile boarding passes are also speeding the check-in process. Automated rebooking of missed or canceled flights, self-tagging of bags, documents scanning and self-boarding could become more prevalent in the future. Beyond the check-in gate, self-service kiosks can be used to provide food, travel items or in-flight entertainment options for passengers. Car rental is also much faster when customers can use self-service kiosks.
{"title":"Self-Service Technology","authors":"Jeanice Koronowski","doi":"10.4135/9781483346366.n185","DOIUrl":"https://doi.org/10.4135/9781483346366.n185","url":null,"abstract":"Self-service technology has helped streamline the check-in process at airports. Now, this technology is being expanded to other services. This article discusses the self-service technologies that are being employed to reduce wait times, improve efficiency and open up new revenue streams. Surveys have shown that the majority of customers would like more self-service options, and airports are experimenting with a variety of technologies to meet this need. Multiple airline check-in applications can be run on a shared kiosk, which can eliminate the need for dedicated counter space and provide a full range of services inside and outside the terminals. Mobile boarding passes are also speeding the check-in process. Automated rebooking of missed or canceled flights, self-tagging of bags, documents scanning and self-boarding could become more prevalent in the future. Beyond the check-in gate, self-service kiosks can be used to provide food, travel items or in-flight entertainment options for passengers. Car rental is also much faster when customers can use self-service kiosks.","PeriodicalId":212803,"journal":{"name":"Airport Magazine","volume":"51 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2010-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130789679","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Research shows that changing the color pattern of taxiway centerline lead-on lights heightens runway location awareness. This article examines a project designed to evaluate laboratory simulation studies and field demonstration that tested the effectiveness of taxiway centerline lighting scheme color pattern. The research found: in a simulation study, more than 90% of the participating pilots thought the proposed modification should be implemented; in a field demonstration more than 70% of the surveyed pilots thought the modification should be implemented; not all pilots fully understand airport surface lighting; additional training about airport surface lighting is suggested to all pilots; no operational problems were found; and, the modification of taxiway lead-on lights did not impact aircraft taxi speed.
{"title":"A Bright Idea","authors":"Faye Elkins","doi":"10.1037/e313102005-035","DOIUrl":"https://doi.org/10.1037/e313102005-035","url":null,"abstract":"Research shows that changing the color pattern of taxiway centerline lead-on lights heightens runway location awareness. This article examines a project designed to evaluate laboratory simulation studies and field demonstration that tested the effectiveness of taxiway centerline lighting scheme color pattern. The research found: in a simulation study, more than 90% of the participating pilots thought the proposed modification should be implemented; in a field demonstration more than 70% of the surveyed pilots thought the modification should be implemented; not all pilots fully understand airport surface lighting; additional training about airport surface lighting is suggested to all pilots; no operational problems were found; and, the modification of taxiway lead-on lights did not impact aircraft taxi speed.","PeriodicalId":212803,"journal":{"name":"Airport Magazine","volume":"13 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2005-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"117218143","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2001-07-01DOI: 10.4135/9781483318332.n373
K. McGuinness
The article discusses the implementation of the Americans with Disabilities Act (ADA) and the Air Carriers Access Act. In spite of improvements made at airports and airlines, the many travelers with disabilities still experience significant problems when traveling by air. The accommodations made for people with disabilities also benefit millions of non-disabled passengers, such as those travelling with small children or the elderly. Airports can establish universal design and service standards that will not only meet minimum ADA requirements, but will benefit millions of other travelers as well. The article suggests 10 steps that airports can take to better serve their customers. These include: 1) accessible websites, 2) legible/accessible flight information displays, 3) improved public address systems, 4) accessible services brochures, 5) accessible and TTY (teletypewriter) text telephones, 6) companion care (family) restrooms, 7) accessible ground transportation, 8) curbside drop-off/pick-up procedures, 9) customer service training, and 10) customer service policies development.
{"title":"UNIVERSAL BY DESIGN","authors":"K. McGuinness","doi":"10.4135/9781483318332.n373","DOIUrl":"https://doi.org/10.4135/9781483318332.n373","url":null,"abstract":"The article discusses the implementation of the Americans with Disabilities Act (ADA) and the Air Carriers Access Act. In spite of improvements made at airports and airlines, the many travelers with disabilities still experience significant problems when traveling by air. The accommodations made for people with disabilities also benefit millions of non-disabled passengers, such as those travelling with small children or the elderly. Airports can establish universal design and service standards that will not only meet minimum ADA requirements, but will benefit millions of other travelers as well. The article suggests 10 steps that airports can take to better serve their customers. These include: 1) accessible websites, 2) legible/accessible flight information displays, 3) improved public address systems, 4) accessible services brochures, 5) accessible and TTY (teletypewriter) text telephones, 6) companion care (family) restrooms, 7) accessible ground transportation, 8) curbside drop-off/pick-up procedures, 9) customer service training, and 10) customer service policies development.","PeriodicalId":212803,"journal":{"name":"Airport Magazine","volume":"40 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2001-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126567660","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 1900-01-01DOI: 10.5149/northcarolina/9781469614489.003.0006
M. Finney
{"title":"IT'S NOT EASY BEING GREEN.","authors":"M. Finney","doi":"10.5149/northcarolina/9781469614489.003.0006","DOIUrl":"https://doi.org/10.5149/northcarolina/9781469614489.003.0006","url":null,"abstract":"","PeriodicalId":212803,"journal":{"name":"Airport Magazine","volume":"27 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126420400","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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