Pub Date : 2020-02-05DOI: 10.1093/oso/9780198833888.003.0005
R. Gey, Sarah Langer, A. Fried
In this chapter, Ronny Gey, Sarah Langer, and Andrea Fried draw attention to the actual enactment of standards in organizations. They describe a software developing project of the crane manufacturer CraneSolutions which is confronted with a situation where no standards are directly suitable for its niche products. The case of CraneSolutions is a striking example of mainly attentive deviance from standards. The chapter analyses how the organization succeeds in committing to standards while deviating from them attentively. Based on a structurationist framework, the analysis of CraneSolutions enables understanding of the enactment of standards as represented in the interpretative schemes, the facilities, and the social norms of the organization. Moreover, the authors explain organizational deviance from standards as a way of how organizations deal effectively with emerging asymmetries and contradictions during the enactment of standards. This chapter represents one of the two commitment-oriented types of organizational deviance introduced in the book.
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Pub Date : 2020-02-05DOI: 10.1093/oso/9780198833888.003.0010
A. Fried
In this chapter, Andrea Fried discusses the implications of a better understanding of deviance from standards for corporate responsibility in terms of both compliance-related duties for companies and their criminal liability. Five questions related to this are answered in this summarizing chapter: Is voluntary self-regulation of companies a way of ensuring corporate responsibility? What contributes to a manipulation of standards even if a strong external control and sanctioning system is in place? Should legislative authorities only sanction actual knowledge of and engagement in wrongful acts of standard deviation? Should legislation stipulate a criminal liability also for companies? Why should companies allow organizational members to deviate from standards? Answers to these questions relate to the empirical investigations presented in previous chapters of the book and show strong support for a corporate criminal law that should apply when standard deviations lead to health, environmental, or safety risks.
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Pub Date : 2020-01-01DOI: 10.1093/oso/9780198833888.003.0002
A. Fried, A. Singhal
In this chapter, Andrea Fried and Arvind Singhal highlight which novel research questions break ground when taking a second-order perspective on organizational deviance. The concept of the ‘second-order observer’ for researchers leaves the assessment of organizational deviance explicitly to the empirical field, and brings organizations and their members as describers, as assessors, and as sanctioners of organizational deviance into the discussion. The chapter strengthens social agency in deviations from standards to counteract the view that deviants are a ‘passive non-entity’. Fried and Singhal describe how organizational deviance has three dimensions and can analytically be distinguished as a descriptive, a normative, and a sanctioning aspect. The chapter concludes with six assignments for developing a concept of organizational deviance.
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