Digital Transformation in Aviation, Tourism and Hospitality in Southeast Asia最新文献

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Digital Transformation in Aviation, Tourism and Hospitality in Southeast Asia 东南亚航空、旅游和酒店业的数字化转型

Digital Transformation in Aviation, Tourism and Hospitality in Southeast Asia

Pub Date : 2022-09-28 DOI: 10.4324/9781003315179

Azizul Hassan, N. A. Abdul Rahman

Technological advances and the drive to digitalize business processes in aviation, tourism, and hospitality have forced the industries to go along with the digital movement. The results are often mixed. This book brings together contributions from leading scholars in the field and explores the digital transformation in these industries in Southeast Asia. The book looks at the impact of digital transformation on the region and the issues and challenges brought about by this transformation. It also addresses trends in the industries from blockchain technology, AI, biometric and mobile technology applications to in-flight catering. It examines the impact of COVID-19 on the industries and how the pandemic has led to businesses adopting new business models. Through the case studies of digital adoptions in the region, readers will gain insights on how the countries have leveraged new technologies and the implementation processes to drive digital transformation. The book aims to help scholars and policy makers understand the digital advances in the industries to better formulate responses in research and policy making and deliver effective digital transformation. © 2023 selection and editorial matter, Azizul Hassan and Nor Aida Abdul Rahman;individual chapters, the contributors.

航空、旅游和酒店业的技术进步和数字化业务流程的驱动力迫使这些行业顺应数字化运动。结果往往喜忧参半。本书汇集了该领域领先学者的贡献，并探讨了东南亚这些行业的数字化转型。这本书着眼于数字化转型对该地区的影响，以及转型带来的问题和挑战。它还讨论了从区块链技术、人工智能、生物识别和移动技术应用到机上餐饮等行业的趋势。报告探讨了2019冠状病毒病对行业的影响，以及疫情如何促使企业采用新的商业模式。通过对该地区数字化应用的案例研究，读者将深入了解这些国家如何利用新技术和实施流程来推动数字化转型。本书旨在帮助学者和政策制定者了解行业的数字化进步，以便在研究和政策制定中更好地制定应对措施，并实现有效的数字化转型。©2023选择和编辑事项，Azizul Hassan和Nor Aida Abdul Rahman;个别章节，贡献者。

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Digital Transformation in Aviation, Tourism and Hospitality in Southeast Asia

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