A growing number of business processes can be characterized as knowledge-intensive. The ability to speed up the necessary transfer of knowledge between individuals in business processes can lead to a huge competitive advantage, for instance, if intelligent information systems are enabled to analyze complex patterns of knowledge flows and adapt to the individual knowledge transfer situation. This paper introduces a time-dependent knowledge transfer model incl. an experimentation tool with the intention of predicting and furthermore accelerating the speed of knowledge transfer among people and information systems. While intelligent information systems start to function as management instances on the basis of this model, experiment results show the validity of considering intervening information systems as strategic tools for improving resource allocation in processes and clarifying the meaningfulness of knowledge for the creation of sustainable AI.
{"title":"The Meaningfulness of Knowledge for the Design of Sustainable AI","authors":"Marcus Grum, Norbert Gronau","doi":"10.4018/ijkm.350409","DOIUrl":"https://doi.org/10.4018/ijkm.350409","url":null,"abstract":"A growing number of business processes can be characterized as knowledge-intensive. The ability to speed up the necessary transfer of knowledge between individuals in business processes can lead to a huge competitive advantage, for instance, if intelligent information systems are enabled to analyze complex patterns of knowledge flows and adapt to the individual knowledge transfer situation. This paper introduces a time-dependent knowledge transfer model incl. an experimentation tool with the intention of predicting and furthermore accelerating the speed of knowledge transfer among people and information systems. While intelligent information systems start to function as management instances on the basis of this model, experiment results show the validity of considering intervening information systems as strategic tools for improving resource allocation in processes and clarifying the meaningfulness of knowledge for the creation of sustainable AI.","PeriodicalId":45217,"journal":{"name":"International Journal of Knowledge Management","volume":null,"pages":null},"PeriodicalIF":1.2,"publicationDate":"2024-08-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141928415","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
This study delves into the intricate relationship between Absorptive Capacity, Organizational Learning, and the Learning Organization. It introduces Absorptive Capacity 4.0, a dynamic framework that traces an organization's evolution towards a comprehensive Learning Organization by redefining absorptive capacity to include value realization, multi-layered learning processes, and strategic adaptability. Emphasizing continuous adaptation, the research demonstrates how firms excel by adjusting their learning strategies to embrace technological advancements and market dynamics. Through empirical analysis and reconceptualization, it highlights the importance of a robust absorptive capacity framework for organizational competence, sustainable innovation, and competitive advantage. The study concludes a practical exploration using a case study of an SME, aligning its strategic adaptability with the Absorptive Capacity 4.0 model, It also suggests implications for future research and advocating for a shift towards a learning-centric organizational culture in various industries.
{"title":"Unveiling the Triagonal Dynamics of Absorptive Capacity 4.0","authors":"Chulatep Senivongse, Alex Bennet","doi":"10.4018/ijkm.348958","DOIUrl":"https://doi.org/10.4018/ijkm.348958","url":null,"abstract":"This study delves into the intricate relationship between Absorptive Capacity, Organizational Learning, and the Learning Organization. It introduces Absorptive Capacity 4.0, a dynamic framework that traces an organization's evolution towards a comprehensive Learning Organization by redefining absorptive capacity to include value realization, multi-layered learning processes, and strategic adaptability. Emphasizing continuous adaptation, the research demonstrates how firms excel by adjusting their learning strategies to embrace technological advancements and market dynamics. Through empirical analysis and reconceptualization, it highlights the importance of a robust absorptive capacity framework for organizational competence, sustainable innovation, and competitive advantage. The study concludes a practical exploration using a case study of an SME, aligning its strategic adaptability with the Absorptive Capacity 4.0 model, It also suggests implications for future research and advocating for a shift towards a learning-centric organizational culture in various industries.","PeriodicalId":45217,"journal":{"name":"International Journal of Knowledge Management","volume":null,"pages":null},"PeriodicalIF":1.2,"publicationDate":"2024-07-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141810536","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Robert Wright, Kevin Marino, Kenneth Powers, Jennifer Hamburger, Zachary Wilbur
Abstract The purpose of this study was to examine how the framework of administrative tethering (AT) provides important guidance and insight at the organizational level to support a strategic management mechanism to ameliorate pressing political, social, and economic issues for the public good. This investigation was an empirical analysis of data collected from the 2020 Federal Employee Viewpoint (FEV) Survey and records attributed to the Department of the Navy (N = 32,416). The Department of the Navy consists of naval forces and marine forces for maritime operations, which conduct internal collaboration and represent cases of both external institution to institution (i2i) collaboration and internal unit to unit (u2u) collaboration. Structural equation modeling (SEM) is a useful analytical approach to examine the relationships among all the measured and latent variables. The resulting SEM analysis evoked the importance of individual behaviors on collaborative efforts.
摘要 本研究的目的是探讨行政拴系（AT）框架如何在组织层面提供重要的指导和洞察力，以支持一种战略管理机制，从而改善紧迫的政治、社会和经济问题，实现公共利益。这项调查是对从 2020 年联邦雇员观点调查（FEV）中收集的数据和海军部记录（N = 32,416 人）进行的实证分析。海军部由海军部队和海上行动的海军陆战队组成，他们开展内部协作，代表了外部机构与机构（i2i）协作和内部单位与单位（u2u）协作的案例。结构方程模型（SEM）是一种有用的分析方法，可用于研究所有测量变量和潜在变量之间的关系。由此得出的 SEM 分析结果表明了个人行为对协作努力的重要性。
{"title":"The Tethered Pathway to Organizational Adaptation in Collaboration","authors":"Robert Wright, Kevin Marino, Kenneth Powers, Jennifer Hamburger, Zachary Wilbur","doi":"10.4018/ijkm.348661","DOIUrl":"https://doi.org/10.4018/ijkm.348661","url":null,"abstract":"Abstract The purpose of this study was to examine how the framework of administrative tethering (AT) provides important guidance and insight at the organizational level to support a strategic management mechanism to ameliorate pressing political, social, and economic issues for the public good. This investigation was an empirical analysis of data collected from the 2020 Federal Employee Viewpoint (FEV) Survey and records attributed to the Department of the Navy (N = 32,416). The Department of the Navy consists of naval forces and marine forces for maritime operations, which conduct internal collaboration and represent cases of both external institution to institution (i2i) collaboration and internal unit to unit (u2u) collaboration. Structural equation modeling (SEM) is a useful analytical approach to examine the relationships among all the measured and latent variables. The resulting SEM analysis evoked the importance of individual behaviors on collaborative efforts.","PeriodicalId":45217,"journal":{"name":"International Journal of Knowledge Management","volume":null,"pages":null},"PeriodicalIF":1.2,"publicationDate":"2024-07-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141825756","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Elizaveta Tereshchenko, S. K. Phang, J. L. García Alcaraz, Ari Happonen
Research on university – industry collaboration ideologies, operations and activities for improvement of effective cooperation in industry 4.0 era. Utilizing over 65 years of experience on effective collaboration, inc. advisory notes, experiences, proven models, industry case studies and collaborators' recommendations for rich, long and successful partnerships. A five step model for cooperation is proposed: goal setting, key stakeholder analysis, legal framework definition for interaction, best practice experience analysis, and goal readjustment. Model facilitates effective interactions to achieve the set goals by adequately focusing on main issues. We contribute to the proper collaboration approaches discussions, allowing good outcome UIC. Academics and practitioners should seek specific signs, activities & outputs to avoid near term challenges in changing world. Virtual environments and metaverse collaboration are suggested to be considered as next level UIC platforms and future research is in need of extended range of interactions and novel new long-term cooperation model studies.
{"title":"Practice-Based Views on Key Success Elements in University-Industry Collaborative Activities","authors":"Elizaveta Tereshchenko, S. K. Phang, J. L. García Alcaraz, Ari Happonen","doi":"10.4018/ijkm.345653","DOIUrl":"https://doi.org/10.4018/ijkm.345653","url":null,"abstract":"Research on university – industry collaboration ideologies, operations and activities for improvement of effective cooperation in industry 4.0 era. Utilizing over 65 years of experience on effective collaboration, inc. advisory notes, experiences, proven models, industry case studies and collaborators' recommendations for rich, long and successful partnerships. A five step model for cooperation is proposed: goal setting, key stakeholder analysis, legal framework definition for interaction, best practice experience analysis, and goal readjustment. Model facilitates effective interactions to achieve the set goals by adequately focusing on main issues. We contribute to the proper collaboration approaches discussions, allowing good outcome UIC. Academics and practitioners should seek specific signs, activities & outputs to avoid near term challenges in changing world. Virtual environments and metaverse collaboration are suggested to be considered as next level UIC platforms and future research is in need of extended range of interactions and novel new long-term cooperation model studies.","PeriodicalId":45217,"journal":{"name":"International Journal of Knowledge Management","volume":null,"pages":null},"PeriodicalIF":1.6,"publicationDate":"2024-06-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141379940","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Knowledge management system infrastructure is at the forefront of knowledge management practice. Knowledge must be identified, captured, and shared to improve KM practices; however, little is known about the successful implementation of KMS infrastructure by Namibian mobile telecommunications companies. This mixed-methods research study employed a convergent parallel design and parallel sampling techniques. Three hundred and nine online questionnaires were distributed to a representative sample, with a response rate of 57%. Computer software packages were used to analyse quantitative data quantitatively, and qualitative data from interviews with 11 participants and analysis of documents were analysed thematically. Findings showed that infrastructure, management support, and employee participation were necessary for a successful KMS infrastructure implementation for effective and efficient KM practices. The study provides MT companies with a foundational understanding of how the infrastructure for KMS is essential for effective and efficient KM practice.
{"title":"KMS Infrastructure for KM Practice in Two Mobile Telecommunication Companies in Namibia","authors":"Mishake Mubuyaeta, P. Ngulube","doi":"10.4018/ijkm.339555","DOIUrl":"https://doi.org/10.4018/ijkm.339555","url":null,"abstract":"Knowledge management system infrastructure is at the forefront of knowledge management practice. Knowledge must be identified, captured, and shared to improve KM practices; however, little is known about the successful implementation of KMS infrastructure by Namibian mobile telecommunications companies. This mixed-methods research study employed a convergent parallel design and parallel sampling techniques. Three hundred and nine online questionnaires were distributed to a representative sample, with a response rate of 57%. Computer software packages were used to analyse quantitative data quantitatively, and qualitative data from interviews with 11 participants and analysis of documents were analysed thematically. Findings showed that infrastructure, management support, and employee participation were necessary for a successful KMS infrastructure implementation for effective and efficient KM practices. The study provides MT companies with a foundational understanding of how the infrastructure for KMS is essential for effective and efficient KM practice.","PeriodicalId":45217,"journal":{"name":"International Journal of Knowledge Management","volume":null,"pages":null},"PeriodicalIF":1.6,"publicationDate":"2024-02-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140424203","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
This exploratory study delves into three private international schools' knowledge management (KM) practices amidst the Covid-19 pandemic. Utilizing Gold et al.'s KM framework, the research examines the applicability of this model in the unique industrial context of international schools and explores the potential influence of KM on organizational performance within this context. The findings highlight that teachers proficient in articulating KM processes and infrastructure perceive their schools as more successful in the international education landscape. As schools transition back to in-person learning, leaders and stakeholders are urged to evaluate their KM practices and consider targeted initiatives to cultivate specific competencies, fostering a sustainable competitive advantage and enhancing both financial and non-financial firm performance. This study's originality lies in examining KM practices in international schools during the pandemic, stimulating conversations among school leaders and stakeholders to optimize knowledge management in the post-pandemic era.
{"title":"Knowledge Management Practice and Organizational Performance in the Context of International Schools","authors":"Tiana Silva, N. Fain","doi":"10.4018/ijkm.336925","DOIUrl":"https://doi.org/10.4018/ijkm.336925","url":null,"abstract":"This exploratory study delves into three private international schools' knowledge management (KM) practices amidst the Covid-19 pandemic. Utilizing Gold et al.'s KM framework, the research examines the applicability of this model in the unique industrial context of international schools and explores the potential influence of KM on organizational performance within this context. The findings highlight that teachers proficient in articulating KM processes and infrastructure perceive their schools as more successful in the international education landscape. As schools transition back to in-person learning, leaders and stakeholders are urged to evaluate their KM practices and consider targeted initiatives to cultivate specific competencies, fostering a sustainable competitive advantage and enhancing both financial and non-financial firm performance. This study's originality lies in examining KM practices in international schools during the pandemic, stimulating conversations among school leaders and stakeholders to optimize knowledge management in the post-pandemic era.","PeriodicalId":45217,"journal":{"name":"International Journal of Knowledge Management","volume":null,"pages":null},"PeriodicalIF":1.6,"publicationDate":"2024-02-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139795181","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Despite the increased efforts of organisations to implement knowledge management (KM) initiatives, many fail. Performing a knowledge audit before embarking on KM activities increases the probability of success. In this interpretive case study, the authors applied a modified version of the knowledge audit methodology developed by Perez-Soltero et al. to a South African (SA) veterinary medicine, fine chemical, and pharmaceutical manufacturer. The authors engaged members of the organisation in focus group sessions and individual interviews to identify knowledge assets related to core processes within the organisation. They used the data from the focus groups and individual interviews to identify and articulate many of the knowledge assets at the core of the organisation's current success. In addition, the process of conducting a knowledge audit and making the steps explicit while adjusting for context, may inform researchers and practitioners in terms of knowledge audit approach.
{"title":"Performing a Knowledge Audit Within a South African Chemical Manufacturer","authors":"Daniel Hechter, Hanlie Smuts","doi":"10.4018/ijkm.338213","DOIUrl":"https://doi.org/10.4018/ijkm.338213","url":null,"abstract":"Despite the increased efforts of organisations to implement knowledge management (KM) initiatives, many fail. Performing a knowledge audit before embarking on KM activities increases the probability of success. In this interpretive case study, the authors applied a modified version of the knowledge audit methodology developed by Perez-Soltero et al. to a South African (SA) veterinary medicine, fine chemical, and pharmaceutical manufacturer. The authors engaged members of the organisation in focus group sessions and individual interviews to identify knowledge assets related to core processes within the organisation. They used the data from the focus groups and individual interviews to identify and articulate many of the knowledge assets at the core of the organisation's current success. In addition, the process of conducting a knowledge audit and making the steps explicit while adjusting for context, may inform researchers and practitioners in terms of knowledge audit approach.","PeriodicalId":45217,"journal":{"name":"International Journal of Knowledge Management","volume":null,"pages":null},"PeriodicalIF":1.6,"publicationDate":"2024-02-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139796912","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Despite the increased efforts of organisations to implement knowledge management (KM) initiatives, many fail. Performing a knowledge audit before embarking on KM activities increases the probability of success. In this interpretive case study, the authors applied a modified version of the knowledge audit methodology developed by Perez-Soltero et al. to a South African (SA) veterinary medicine, fine chemical, and pharmaceutical manufacturer. The authors engaged members of the organisation in focus group sessions and individual interviews to identify knowledge assets related to core processes within the organisation. They used the data from the focus groups and individual interviews to identify and articulate many of the knowledge assets at the core of the organisation's current success. In addition, the process of conducting a knowledge audit and making the steps explicit while adjusting for context, may inform researchers and practitioners in terms of knowledge audit approach.
{"title":"Performing a Knowledge Audit Within a South African Chemical Manufacturer","authors":"Daniel Hechter, Hanlie Smuts","doi":"10.4018/ijkm.338213","DOIUrl":"https://doi.org/10.4018/ijkm.338213","url":null,"abstract":"Despite the increased efforts of organisations to implement knowledge management (KM) initiatives, many fail. Performing a knowledge audit before embarking on KM activities increases the probability of success. In this interpretive case study, the authors applied a modified version of the knowledge audit methodology developed by Perez-Soltero et al. to a South African (SA) veterinary medicine, fine chemical, and pharmaceutical manufacturer. The authors engaged members of the organisation in focus group sessions and individual interviews to identify knowledge assets related to core processes within the organisation. They used the data from the focus groups and individual interviews to identify and articulate many of the knowledge assets at the core of the organisation's current success. In addition, the process of conducting a knowledge audit and making the steps explicit while adjusting for context, may inform researchers and practitioners in terms of knowledge audit approach.","PeriodicalId":45217,"journal":{"name":"International Journal of Knowledge Management","volume":null,"pages":null},"PeriodicalIF":1.6,"publicationDate":"2024-02-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139856716","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
This exploratory study delves into three private international schools' knowledge management (KM) practices amidst the Covid-19 pandemic. Utilizing Gold et al.'s KM framework, the research examines the applicability of this model in the unique industrial context of international schools and explores the potential influence of KM on organizational performance within this context. The findings highlight that teachers proficient in articulating KM processes and infrastructure perceive their schools as more successful in the international education landscape. As schools transition back to in-person learning, leaders and stakeholders are urged to evaluate their KM practices and consider targeted initiatives to cultivate specific competencies, fostering a sustainable competitive advantage and enhancing both financial and non-financial firm performance. This study's originality lies in examining KM practices in international schools during the pandemic, stimulating conversations among school leaders and stakeholders to optimize knowledge management in the post-pandemic era.
{"title":"Knowledge Management Practice and Organizational Performance in the Context of International Schools","authors":"Tiana Silva, N. Fain","doi":"10.4018/ijkm.336925","DOIUrl":"https://doi.org/10.4018/ijkm.336925","url":null,"abstract":"This exploratory study delves into three private international schools' knowledge management (KM) practices amidst the Covid-19 pandemic. Utilizing Gold et al.'s KM framework, the research examines the applicability of this model in the unique industrial context of international schools and explores the potential influence of KM on organizational performance within this context. The findings highlight that teachers proficient in articulating KM processes and infrastructure perceive their schools as more successful in the international education landscape. As schools transition back to in-person learning, leaders and stakeholders are urged to evaluate their KM practices and consider targeted initiatives to cultivate specific competencies, fostering a sustainable competitive advantage and enhancing both financial and non-financial firm performance. This study's originality lies in examining KM practices in international schools during the pandemic, stimulating conversations among school leaders and stakeholders to optimize knowledge management in the post-pandemic era.","PeriodicalId":45217,"journal":{"name":"International Journal of Knowledge Management","volume":null,"pages":null},"PeriodicalIF":1.6,"publicationDate":"2024-02-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139855041","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Khalil M. A. Almuayad, Y. Chen, Amro A. S. Alammari, Sanaa Abdulghfor Al-Dubai
Yemeni banks are generally performing well in terms of their operations, but their performance needs to be enhanced and developed using knowledge management as there haven't been many studies done yet on them. This article, therefore, aims to investigate the effect of knowledge application (KA) and knowledge storage (KS) on bank performance (BP) of Yemeni banks with mediating role of fintech innovation (FI). A sample size of 360 respondents from the banks were selected for the study. The authors used a Partial least squares structural equation modelling (PLS-SEM) to analyse the data. The study reveals that KA and KS positively and significantly impact bank performance. In addition, fintech innovation positively and significantly meadiates the relationship between KA, KS, and BP. This highlights the importance of FI in the effective use of knowledge and its impact on BP. These findings provide valuable insights for banks looking to improve their performance through effective knowledge management (KM) and the implementation of fintech innovations
也门银行在运营方面总体表现良好，但其绩效需要利用知识管理加以提升和发展，因为对其进行的研究还不多。因此，本文旨在研究知识应用（KA）和知识存储（KS）对也门银行绩效（BP）的影响，以及金融科技创新（FI）的中介作用。研究选取了 360 个银行受访者作为样本。作者使用部分最小二乘法结构方程模型（PLS-SEM）对数据进行了分析。研究显示，KA 和 KS 对银行绩效有积极而显著的影响。此外，金融科技创新对 KA、KS 和 BP 之间的关系有积极而显著的促进作用。这凸显了金融科技在有效利用知识方面的重要性及其对 BP 的影响。这些发现为银行通过有效的知识管理（KM）和实施金融科技创新来提高绩效提供了宝贵的见解。
{"title":"Effect of Knowledge Application and Knowledge Storage on Bank Performance Through Fintech Innovation","authors":"Khalil M. A. Almuayad, Y. Chen, Amro A. S. Alammari, Sanaa Abdulghfor Al-Dubai","doi":"10.4018/ijkm.336855","DOIUrl":"https://doi.org/10.4018/ijkm.336855","url":null,"abstract":"Yemeni banks are generally performing well in terms of their operations, but their performance needs to be enhanced and developed using knowledge management as there haven't been many studies done yet on them. This article, therefore, aims to investigate the effect of knowledge application (KA) and knowledge storage (KS) on bank performance (BP) of Yemeni banks with mediating role of fintech innovation (FI). A sample size of 360 respondents from the banks were selected for the study. The authors used a Partial least squares structural equation modelling (PLS-SEM) to analyse the data. The study reveals that KA and KS positively and significantly impact bank performance. In addition, fintech innovation positively and significantly meadiates the relationship between KA, KS, and BP. This highlights the importance of FI in the effective use of knowledge and its impact on BP. These findings provide valuable insights for banks looking to improve their performance through effective knowledge management (KM) and the implementation of fintech innovations","PeriodicalId":45217,"journal":{"name":"International Journal of Knowledge Management","volume":null,"pages":null},"PeriodicalIF":1.6,"publicationDate":"2024-01-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140479533","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
京公网安备 11010802042870号
京ICP备2023020795号-1
扫码关注我们
求助内容：
应助结果提醒方式：