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Single-point entry: an organizational form in the delivery of services to the aged. 单点入口:为老年人提供服务的一种组织形式。
IF 3.5 4区 心理学 Q2 Psychology Pub Date : 1985-01-01 DOI: 10.1177/002188638502100409
J Leon, D Braisted

Demographic shifts, the further commercialization of the health and human services industry, and various economic trends point to a restructuring of the systems delivering services to the aged. Emerging are approaches that offer a broad range of services under the auspices of separate organizational entities. Called continuums of care, such organizational forms use single points of entry as mechanisms to control access to the array of available services. Using the life care community as the prime example, this article examines the operations of single-point entry organizations. The authors also explore the implications of such structures for the health and human services industry, noting their potential for stratifying the aged along the dimensions of health and income.

人口结构的变化、保健和人类服务行业的进一步商业化以及各种经济趋势都表明,向老年人提供服务的系统需要进行结构调整。正在出现的是在单独的组织实体的支持下提供广泛服务的方法。这种组织形式称为护理连续体,使用单一入口点作为控制对一系列可用服务的访问的机制。本文以生命护理社区为例,考察了单点入口组织的运作。作者还探讨了这种结构对健康和人类服务行业的影响,指出了它们在健康和收入方面对老年人进行分层的潜力。
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引用次数: 2
Quality circles in the United States: a conceptual reevaluation. 美国质量界:概念上的重新评价。
IF 3.5 4区 心理学 Q2 Psychology Pub Date : 1985-01-01 DOI: 10.1177/002188638502100208
G R Ferris, J A Wagner

Faced with industrial decline, American managers have begun searching for strategies for increasing productivity. Recent attention has focused on Japanese management practices, particularly on quality circles (QCs). Drawing upon social science research, this article evaluates the assumptions behind QCs implemented in the United States. The authors present a conceptual analysis that indicates possible reasons for the differing rates of success for QCs in Japan and the U.S. The article also makes suggestions for the effective implementation of American QCs.

面对工业的衰退,美国的管理者们已经开始寻找提高生产率的策略。最近的注意力集中在日本的管理实践上,特别是质量圈(qc)。根据社会科学研究,本文评估了在美国实施qc背后的假设。作者从概念上分析了日本和美国质量管理体系成功率不同的可能原因,并对美国质量管理体系的有效实施提出了建议。
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引用次数: 47
The future of public-private sector partnerships for the provision of human services: problem and possibilities. 提供人力服务的公私部门伙伴关系的未来:问题和可能性。
IF 3.5 4区 心理学 Q2 Psychology Pub Date : 1985-01-01 DOI: 10.1177/002188638502100405
D L Poole

This article examines the responses of states, localities, and the private sector to recent attempts by the federal government to realign domestic responsibilities for the provision of human services. In exploring this issue, the author conducted a study of agencies assisting the developmentally disabled in Greater Richmond, Virginia. The author finds that the nation is experiencing a fundamental paradigm shift--a reconceptualization of structure, goals, and responsibilities--with respect to social welfare, with new public-private sector partnerships emerging to meet human needs.

本文考察了各州、地方和私营部门对联邦政府最近试图重新调整提供人类服务的国内责任的反应。在探讨这一问题时,作者对弗吉尼亚州大里士满帮助发育障碍者的机构进行了研究。作者发现,这个国家正在经历一场根本性的范式转变——在社会福利方面对结构、目标和责任进行重新概念化,新的公私部门合作伙伴关系正在出现,以满足人类的需求。
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引用次数: 4
Complementary roles for formal and informal support groups: a study of nursing homes and mortality rates. 正式和非正式支助团体的补充作用:关于养老院和死亡率的研究。
IF 3.5 4区 心理学 Q2 Psychology Pub Date : 1985-01-01 DOI: 10.1177/002188638502100406
E Litwak

Organizational theorists have argued that formal and informal support systems cannot exist in strong form in the same society. In this article, the author argues that such theories fail to consider the complementary of these two systems and the necessity of both for the completion of most tasks. A study of tasks performed for nursing home residents found that the formal organization assumed those tasks that could be standardized and deemed legitimate for Medicaid funding, while the others were either maintained by informal support groups or lost altogether. A study of the influence of informal support groups on mortality rates found that such groups played an important role in reducing death in older persons resulting from causes associated with nontechnical matters. In conclusion, the author finds that formal groups can best manage tasks that require technical knowledge or that can be reduced to simpler, routine components, whereas informal groups can better manage tasks requiring everyday knowledge and characterized by many contingencies or unpredictability. The author stresses that both formal and informal support must be provided when serviing older people.

组织理论家认为,正式和非正式的支持系统不可能在同一个社会中以强大的形式存在。在本文中,作者认为这些理论没有考虑到这两种制度的互补性以及两者对于完成大多数任务的必要性。一项对养老院居民执行任务的研究发现,正式组织承担了那些可以标准化并被认为是医疗补助资金合法的任务,而其他任务要么由非正式支持团体维持,要么完全失去。一项关于非正式支助团体对死亡率影响的研究发现,这些团体在减少与非技术问题有关的原因造成的老年人死亡方面发挥了重要作用。综上所述,作者发现正式团队可以最好地管理需要技术知识或可以简化为更简单的常规组件的任务,而非正式团队可以更好地管理需要日常知识并具有许多偶然性或不可预测性的任务。发件人强调,在为老年人提供服务时,必须提供正式和非正式的支助。
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引用次数: 31
The future of the voluntary agency in a mixed economy. 混合经济中志愿机构的未来。
IF 3.5 4区 心理学 Q2 Psychology Pub Date : 1985-01-01 DOI: 10.1177/002188638502100404
R M Kramer

The growing reliance of voluntary nonprofit organizations on governmental funds ties their future to the fate of the welfare state. A mixed, three-sector, social service economy has blurred organizational differences and made a more rational division of responsibility unlikely. This article suggests that the traditional roles of voluntary agencies can still be reformulated to suggest a more realistic view of their distinctive areas of competence and vulnerability. To avoid goal deflection in the future, the author concludes that voluntary agencies must cope effectively with the dilemmas of entrepreneurialism and vendorism.

志愿非营利组织对政府资金的日益依赖,将它们的未来与福利国家的命运联系在一起。混合的三部门社会服务经济模糊了组织差异,使得更合理的责任划分变得不太可能。这篇文章表明,自愿机构的传统作用仍然可以重新制定,以便对其独特的能力和脆弱性领域提出更现实的看法。为了避免未来的目标偏转,笔者认为,志愿机构必须有效应对企业家主义和卖主主义的困境。
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引用次数: 32
Disability labeling vs. rehabilitation rhetoric for the chronically ill: a case study in policy contradictions. 残疾标签与慢性病康复修辞:政策矛盾的个案研究。
IF 3.5 4区 心理学 Q2 Psychology Pub Date : 1985-01-01 DOI: 10.1177/002188638502100209
N G Kutner, D R Brogan

Among persons with chronic renal disease, limited encouragement to use self-care treatment options and easy access to disability income benefits tend to reinforce the concept of disability rather than foster rehabilitation goals. More than 80% of all chronic renal disease patients on dialysis therapy receive treatment in facilities at which they become highly dependent on medical staff, and estimates of unemployment among persons aged 21-59 years suffering from this disease range from 60% to 75%. The authors' data indicate that patients who receive dialysis treatment within facilities experience negative effects on their perceived health status and health locus of control as compared to patients who practice self-care dialysis at home. Although many factors contribute to unemployment among dialysis patients, the availability of disability income benefits seems to act as the most important deterrent to employment. Increasing the emphasis on the rehabilitation of this chronically ill population will require a movement away from disability labeling by providers of care and the patients themselves, as well as adjustment in the dialysis reimbursement system and in the eligibility requirements for disability compensation.

在慢性肾病患者中,对使用自我护理治疗方案的鼓励有限,以及获得残疾收入津贴的便利往往会强化残疾的概念,而不是促进康复目标。在接受透析治疗的所有慢性肾病患者中,80%以上在他们高度依赖医务人员的设施中接受治疗,据估计,21-59岁患有这种疾病的人的失业率在60%至75%之间。作者的数据表明,与在家进行自我护理透析的患者相比,在设施内接受透析治疗的患者对其感知的健康状况和健康控制点有负面影响。虽然许多因素导致透析患者失业,但残疾收入福利的可得性似乎是阻碍就业的最重要因素。增加对这些慢性病患者康复的重视,将需要护理提供者和患者自己不再将残疾贴上标签,并需要调整透析报销制度和残疾补偿的资格要求。
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引用次数: 13
Alternative professional roles in health care delivery: leadership patterns in self-help groups. 医疗保健服务中的替代专业角色:自助团体中的领导模式。
IF 3.5 4区 心理学 Q2 Psychology Pub Date : 1985-01-01 DOI: 10.1177/002188638502100407
M Yoak, M Chesler
The increasing professionalization of health care delivery systems, improved client awareness, funding cutbacks, and an emphasis on voluntarism have led recipients of health services to turn increasingly to self-help groups. This article examines the leadership and organizational pattern of such groups, using a study of 43 self-help groups from around the U.S. whose members are parents of children with cancer. Three leadership patterns emerged: groups were independent and parent-led, were led by professionals, or had a shared leadership of parents and professionals. Data indicate that the professionally led groups were the smallest, leastformal, and had the narrowest range of activities. The groups with shared leadership had the greatest longevity, tended most often to retain as members parents of deceased children. The authors conclude that such coalitions of clients and professionals are vital for ensuring proper service delivery at a time when health care systems will likely remain bureaucratic and public resources for professional care are being reduced.
卫生保健提供系统的日益专业化、客户意识的提高、资金的削减以及对自愿主义的强调,导致卫生服务的接受者越来越多地转向自助团体。本文通过对美国43个自助团体的研究,考察了这些团体的领导和组织模式,这些团体的成员都是癌症儿童的父母。出现了三种领导模式:由父母领导的独立小组,由专业人士领导的小组,或由父母和专业人士共同领导的小组。数据显示,由专业人士领导的小组规模最小,最不正式,活动范围也最窄。共同领导的群体寿命最长,往往会保留已故子女的父母作为成员。作者得出结论,在卫生保健系统可能仍然官僚主义和专业护理的公共资源正在减少的时候,这种客户和专业人员的联盟对于确保适当的服务提供至关重要。
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引用次数: 51
Attitudes toward genetic engineering: the dilemma of the genetically abnormal child. 对基因工程的态度:基因异常儿童的困境。
IF 3.5 4区 心理学 Q2 Psychology Pub Date : 1984-05-01 DOI: 10.1177/002188638402000206
G Young, C Robinson
Ethicists and scientists have grappled with issues of genetic engineering for years, yet the position of the lay public on this topic remains largely unexplored. This study examines the attitudes of potential consumers — i.e., women of childbearing age — toward seven medical procedures for genetic engineering. We define genetic engineering as the use of medical procedures to terminate the life or prevent the birth of a genetically abnormal child. This article considers the following procedures: passive euthanasia, amniocentesis, abortion, genetic screening, sterilization, artificial insemination with donor sperm, and in vitro fertilization with a donor egg. The only two procedures that a majority of the women surveyed find acceptable are genetic screening and amniocentesis. Many women, however, apparently do not know enough about genetic engineering procedures to make informed decisions about their use. By far the most important predictor of attitudes toward genetic engineering procedures is frequency of participation in religious observances; the more frequent the participation, the more negative the attitudes. This suggests that decisions about genetic engineering are now and will continue to be based on both ideology and information. Thus, any campaign designed to raise the level of public understanding about genetic science and technology should confront the moral issues inherent in this field and in its application to human beings.
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引用次数: 4
The effects of emotional support on perceived job stress and strain. 情绪支持对工作压力和紧张感的影响。
IF 3.5 4区 心理学 Q2 Psychology Pub Date : 1984-05-01 DOI: 10.1177/002188638402000205
S Jayaratne, W A Chess
This article uses a national sample of social workers to examine the relationship between work stress, strain, and emotional support. These results indicate negative associations between support and perceived stress and strain. The authors, however, found no evidence for the buffering effects of emotional support. The authors discuss the implications of these findings.
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引用次数: 94
The importance of employee expectations in organizational diagnosis. 员工期望在组织诊断中的重要性。
IF 3.5 4区 心理学 Q2 Psychology Pub Date : 1984-05-01 DOI: 10.1177/002188638402000207
S B Pond, A A Armenakis, S B Green
In this article, the authors advance arguments for empirically assessing expectations in terms of their importance in organizational diagnosis and the implementation of a change program. This study explores the feasibility of including in an organizational diagnostic survey a scale to measure employee expectations of the changeability of selected facets of organizational functioning. Exactly 437 employees from all levels of a mental health hospital completed a diagnostic survey. Each of the items on the survey included four parts pertaining to (a) a facet of organizational climate, (b) expectations of facet changeability, (c) facet importance, and (d) employee satisfaction with the facet indicated. Correlational analyses of responses to the four parts indicated that expectations of changeability could be measured independently of the remaining three parts. Moderated regression analyses clarify their nature and potential use.
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引用次数: 38
期刊
Journal of Applied Behavioral Science
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