Healthcare actors have designated a set of services as essential health services (EHSs), essential for achieving universal health coverage. Therefore, monitoring the provision of EHS is indispensable to gauge how countries progress toward achieving universal health coverage. However, there are no mechanisms for sector‐wide monitoring of these services. While EHSs cover the entire health sector, monitoring is left to individual subunits and health programs, which often confine themselves to specific diseases and health interventions. This makes it difficult to monitor interferences to the provision of these services. Such interferences include epidemics and pandemics such as COVID‐19, Marburg, Ebola, and seasonal incidences of cholera. This study, therefore, proposes an EHS tracker, a data visualization tool, to enhance routine data use for monitoring and tracking EHSs regularly. The paper details a collaborative process for developing the tracker, culminating in the creation of the tool itself. The paper contributes to the ongoing initiatives to strengthen data use practices using innovative solutions in the efforts to institutionalize data use practices and data‐driven decision‐making for improved healthcare service delivery.
{"title":"Essential health services tracker to enhance routine data use for sector‐wide decision‐making","authors":"Bigten Kikoba, Masoud Mahundi","doi":"10.1002/isd2.12348","DOIUrl":"https://doi.org/10.1002/isd2.12348","url":null,"abstract":"Healthcare actors have designated a set of services as essential health services (EHSs), essential for achieving universal health coverage. Therefore, monitoring the provision of EHS is indispensable to gauge how countries progress toward achieving universal health coverage. However, there are no mechanisms for sector‐wide monitoring of these services. While EHSs cover the entire health sector, monitoring is left to individual subunits and health programs, which often confine themselves to specific diseases and health interventions. This makes it difficult to monitor interferences to the provision of these services. Such interferences include epidemics and pandemics such as COVID‐19, Marburg, Ebola, and seasonal incidences of cholera. This study, therefore, proposes an EHS tracker, a data visualization tool, to enhance routine data use for monitoring and tracking EHSs regularly. The paper details a collaborative process for developing the tracker, culminating in the creation of the tool itself. The paper contributes to the ongoing initiatives to strengthen data use practices using innovative solutions in the efforts to institutionalize data use practices and data‐driven decision‐making for improved healthcare service delivery.","PeriodicalId":501836,"journal":{"name":"THE ELECTRONIC JOURNAL OF INFORMATION SYSTEMS IN DEVELOPING COUNTRIES","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2024-08-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142198174","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
The impact of information and communication technology (ICT)‐enabled waste management systems on municipal solid waste, waste reclaimer integration, and resource recovery is critical, particularly in the informal recycling sector. This study investigates the effects of the ICT‐enabled waste management system in Cape Town, South Africa, with a focus on the Regenize model. Leveraging digital technologies, the Regenize model aims to improve waste picker integration and resource recovery within the local waste management system. A qualitative research methodology involving semi structured interviews with key stakeholders in Cape Town's ICT‐enabled waste reclaimer system, data triangulation, and thematic content analysis was employed to investigate the system's transformative potential. Preliminary findings indicate the Regenize system's alignment with extended producer responsibility (EPR) principles and its embodiment of local entrepreneurial innovation. Waste pickers' active participation as cocreators of waste management mobile platforms has transitioned them from traditional waste collectors to technological contributors, enhancing their role in the waste management ecosystem. Furthermore, the ICT‐enabled waste reclaimer system has significantly regularized the status of foreign waste pickers, providing them with essential rights and access to banking services through mobile platforms. By utilizing Internet and Communication Technologies (ICTs) and the Internet of Things (IoT), the Regenize model not only improves resource recovery but also promotes sustainable waste management practices. This represents a substantial step towards inclusive urban waste management in Cape Town. The study's implications extend beyond Cape Town, offering valuable insights for enhancing waste management practices and promoting sustainability across South Africa's broader waste management landscape.
{"title":"Effect of the ICT‐enabled reclaimer system on the informal waste recycling system in Cape Town, South Africa: The Regenize model","authors":"Vincent Siwawa","doi":"10.1002/isd2.12345","DOIUrl":"https://doi.org/10.1002/isd2.12345","url":null,"abstract":"The impact of information and communication technology (ICT)‐enabled waste management systems on municipal solid waste, waste reclaimer integration, and resource recovery is critical, particularly in the informal recycling sector. This study investigates the effects of the ICT‐enabled waste management system in Cape Town, South Africa, with a focus on the Regenize model. Leveraging digital technologies, the Regenize model aims to improve waste picker integration and resource recovery within the local waste management system. A qualitative research methodology involving semi structured interviews with key stakeholders in Cape Town's ICT‐enabled waste reclaimer system, data triangulation, and thematic content analysis was employed to investigate the system's transformative potential. Preliminary findings indicate the Regenize system's alignment with extended producer responsibility (EPR) principles and its embodiment of local entrepreneurial innovation. Waste pickers' active participation as cocreators of waste management mobile platforms has transitioned them from traditional waste collectors to technological contributors, enhancing their role in the waste management ecosystem. Furthermore, the ICT‐enabled waste reclaimer system has significantly regularized the status of foreign waste pickers, providing them with essential rights and access to banking services through mobile platforms. By utilizing Internet and Communication Technologies (ICTs) and the Internet of Things (IoT), the Regenize model not only improves resource recovery but also promotes sustainable waste management practices. This represents a substantial step towards inclusive urban waste management in Cape Town. The study's implications extend beyond Cape Town, offering valuable insights for enhancing waste management practices and promoting sustainability across South Africa's broader waste management landscape.","PeriodicalId":501836,"journal":{"name":"THE ELECTRONIC JOURNAL OF INFORMATION SYSTEMS IN DEVELOPING COUNTRIES","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2024-08-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142227798","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
This paper is part of a broader study that aims to design and develop a digital platform that addresses the common challenges of smallholder farmers. More specifically, we analyzed stakeholders' opinions on the farmers' digital information system (FDIS) designed for sustainable agriculture in Tanzania. We used a qualitative research approach to interview 74 key agricultural stakeholders, including the Ministry of Agriculture, the government subsidy office, agricultural insurance companies, financial institutions, farmers, extension agents and agro‐dealers in 13 regions of Tanzania. The study findings reveal that most stakeholders could adhere to the FDIS design for sustainable agriculture, as it potentially solves common challenges by enabling access to quality farm inputs, credit and insurance services, subsidies, advisory services, and markets for their products. However, the study identified certain factors that could hinder the full potential of the envisaged system, such as digital illiteracy and poor ICT infrastructures in rural areas. By interviewing key agricultural stakeholders, we confirm the potential of FDIS to make agriculture more sustainable in low‐ and middle‐income countries. The FDIS should therefore contribute to food security, environmental protection, job creation and higher incomes, as the agriculture sector becomes more dynamic once it is localized and adapted to the needs of all agricultural stakeholders. In addition, the government is expected to play a key role in setting up the agricultural stakeholders at a national level to help them overcome the challenges involved in exploiting the full potential of the FDIS.
{"title":"Designing a farmers digital information system for sustainable agriculture: The perspective of Tanzanian agricultural stakeholders","authors":"G. E. Mushi, Pierre-Yves Burgi, G. Serugendo","doi":"10.1002/isd2.12344","DOIUrl":"https://doi.org/10.1002/isd2.12344","url":null,"abstract":"This paper is part of a broader study that aims to design and develop a digital platform that addresses the common challenges of smallholder farmers. More specifically, we analyzed stakeholders' opinions on the farmers' digital information system (FDIS) designed for sustainable agriculture in Tanzania. We used a qualitative research approach to interview 74 key agricultural stakeholders, including the Ministry of Agriculture, the government subsidy office, agricultural insurance companies, financial institutions, farmers, extension agents and agro‐dealers in 13 regions of Tanzania. The study findings reveal that most stakeholders could adhere to the FDIS design for sustainable agriculture, as it potentially solves common challenges by enabling access to quality farm inputs, credit and insurance services, subsidies, advisory services, and markets for their products. However, the study identified certain factors that could hinder the full potential of the envisaged system, such as digital illiteracy and poor ICT infrastructures in rural areas. By interviewing key agricultural stakeholders, we confirm the potential of FDIS to make agriculture more sustainable in low‐ and middle‐income countries. The FDIS should therefore contribute to food security, environmental protection, job creation and higher incomes, as the agriculture sector becomes more dynamic once it is localized and adapted to the needs of all agricultural stakeholders. In addition, the government is expected to play a key role in setting up the agricultural stakeholders at a national level to help them overcome the challenges involved in exploiting the full potential of the FDIS.","PeriodicalId":501836,"journal":{"name":"THE ELECTRONIC JOURNAL OF INFORMATION SYSTEMS IN DEVELOPING COUNTRIES","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2024-08-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141928956","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Portfolio management is a critical component of financial investments. With the advent of artificial intelligence (AI)‐driven portfolio management, retail investors have the choice to utilize cutting‐edge technology to manage their investment portfolios. This study analyzes and portrays the effects of factors influencing the adoption of financial robo‐advisors (FRAs) among retail investors in India. A framework comprising eight constructs is proposed to understand FRA adoption. Structural equation modeling (SEM) was used to analyze data from 387 respondents among Indian retail investors using the IBM SPSS AMOS version 28 software package. The results indicate that technology readiness and financial literacy are the two strongest predictors of the behavioral intention to adopt FRA. Additionally, this study provides empirical evidence that social influence and investor type are relevant determinants of customers' decisions to adopt FRA. This study provides managers with guidance on the target segment of consumers for FRA and insights into the drivers of adoption. It further highlights the importance of investor profiling beyond just demographics to improve adoption.
投资组合管理是金融投资的重要组成部分。随着人工智能（AI）驱动的投资组合管理的出现，散户投资者可以选择利用尖端技术来管理他们的投资组合。本研究分析并描述了影响印度散户投资者采用金融机器人顾问（FRA）的因素。为了解 FRA 的采用情况，本研究提出了一个由八个构件组成的框架。使用 IBM SPSS AMOS 28 版软件包对印度散户投资者中 387 名受访者的数据进行了结构方程建模（SEM）分析。结果表明，技术准备和金融知识是预测采用 FRA 行为意向的两个最有力的因素。此外，本研究还提供了实证证据，证明社会影响和投资者类型是客户决定采用 FRA 的相关决定因素。本研究为管理者提供了关于 FRA 目标消费群体的指导，以及对采用 FRA 的驱动因素的深入了解。它还进一步强调了除人口统计学之外的投资者分析对于提高采用率的重要性。
{"title":"Portfolio management with the help of AI: What drives retail Indian investors to robo‐advisors?","authors":"Sougata Banerjee","doi":"10.1002/isd2.12346","DOIUrl":"https://doi.org/10.1002/isd2.12346","url":null,"abstract":"Portfolio management is a critical component of financial investments. With the advent of artificial intelligence (AI)‐driven portfolio management, retail investors have the choice to utilize cutting‐edge technology to manage their investment portfolios. This study analyzes and portrays the effects of factors influencing the adoption of financial robo‐advisors (FRAs) among retail investors in India. A framework comprising eight constructs is proposed to understand FRA adoption. Structural equation modeling (SEM) was used to analyze data from 387 respondents among Indian retail investors using the IBM SPSS AMOS version 28 software package. The results indicate that technology readiness and financial literacy are the two strongest predictors of the behavioral intention to adopt FRA. Additionally, this study provides empirical evidence that social influence and investor type are relevant determinants of customers' decisions to adopt FRA. This study provides managers with guidance on the target segment of consumers for FRA and insights into the drivers of adoption. It further highlights the importance of investor profiling beyond just demographics to improve adoption.","PeriodicalId":501836,"journal":{"name":"THE ELECTRONIC JOURNAL OF INFORMATION SYSTEMS IN DEVELOPING COUNTRIES","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2024-08-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141925519","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
The media are core to the successful functioning of democracy. They are responsible for scrutinizing state institutions. The media, thus, must remain independent of political control and power elites seeking to shape public consciousness. Nonetheless, historical precedents of political censorship and the high concentration of media ownership in Latin America have prevented the media from exercising its accountability duties. Information and communication technology (ICT) has recently enabled alternative media outlets to increase their reach in recent years. In contrast to traditional media, alternative media seek to challenge the status quo and engage in causes of social or political change. By analyzing traditional and alternative media coverage of a social tragedy in Guatemala, this study contributes to the ICT for development literature by showing how alternative media can leverage ICT to create accountability through frame diversification. The concept of frame diversification advanced in this study recognizes the possibilities enabled by ICT for disseminating views that break from the “culture of silence” that has historically permeated the media in Latin American countries like Guatemala.
{"title":"Breaking the culture of silence: An analysis of traditional media versus alternative media coverage of a social tragedy in Guatemala","authors":"Jose Ortiz","doi":"10.1002/isd2.12342","DOIUrl":"https://doi.org/10.1002/isd2.12342","url":null,"abstract":"The media are core to the successful functioning of democracy. They are responsible for scrutinizing state institutions. The media, thus, must remain independent of political control and power elites seeking to shape public consciousness. Nonetheless, historical precedents of political censorship and the high concentration of media ownership in Latin America have prevented the media from exercising its accountability duties. Information and communication technology (ICT) has recently enabled alternative media outlets to increase their reach in recent years. In contrast to traditional media, alternative media seek to challenge the status quo and engage in causes of social or political change. By analyzing traditional and alternative media coverage of a social tragedy in Guatemala, this study contributes to the ICT for development literature by showing how alternative media can leverage ICT to create accountability through frame diversification. The concept of frame diversification advanced in this study recognizes the possibilities enabled by ICT for disseminating views that break from the “culture of silence” that has historically permeated the media in Latin American countries like Guatemala.","PeriodicalId":501836,"journal":{"name":"THE ELECTRONIC JOURNAL OF INFORMATION SYSTEMS IN DEVELOPING COUNTRIES","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2024-07-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141576742","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
This research explores the relationship between information and communications technology (ICT) development and its impact on a country's economy during the COVID‐19 pandemic. This study has two primary objectives: (1) to understand how ICT development influences a country's economic resilience during a crisis, and (2) to examine the interrelationships between various country‐level ICT development measures. We use multi‐year, country‐level data made available by the United Nations, the World Bank, and World Health Organization to empirically examine our research model. Partial least squares path analysis is the primary research methodology employed in this study. Our results suggest that ICT development has a positive impact on economic resilience in the face of the COVID‐19 pandemic. In addition, our results specify the interrelationships between individual ICT development measures and economic resilience. This research contributes to the extant body of knowledge on the impact of country‐level ICT development on economy by empirically validating a research model that explores the relationships between the various measures of ICT development and economic resilience of countries during the COVID‐19 pandemic.
{"title":"The impact of ICT development on economic resilience during the COVID‐19 pandemic: A country level analysis","authors":"Leida Chen, Kaveepan Lertwachara, Anteneh Ayanso","doi":"10.1002/isd2.12341","DOIUrl":"https://doi.org/10.1002/isd2.12341","url":null,"abstract":"This research explores the relationship between information and communications technology (ICT) development and its impact on a country's economy during the COVID‐19 pandemic. This study has two primary objectives: (1) to understand how ICT development influences a country's economic resilience during a crisis, and (2) to examine the interrelationships between various country‐level ICT development measures. We use multi‐year, country‐level data made available by the United Nations, the World Bank, and World Health Organization to empirically examine our research model. Partial least squares path analysis is the primary research methodology employed in this study. Our results suggest that ICT development has a positive impact on economic resilience in the face of the COVID‐19 pandemic. In addition, our results specify the interrelationships between individual ICT development measures and economic resilience. This research contributes to the extant body of knowledge on the impact of country‐level ICT development on economy by empirically validating a research model that explores the relationships between the various measures of ICT development and economic resilience of countries during the COVID‐19 pandemic.","PeriodicalId":501836,"journal":{"name":"THE ELECTRONIC JOURNAL OF INFORMATION SYSTEMS IN DEVELOPING COUNTRIES","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2024-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141506121","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
The study aimed to analyze the effect of digitalization strategies on business performance, mediated by organizational innovation in Brazilian family Micro, Small, and Medium Enterprises (MSMEs). This research adopted a descriptive approach with a quantitative methodology, using a sample of 301 Brazilian family MSMEs. Data were collected from studies by the Foundation for Strategic Analysis and Development of Small and Medium Enterprises (FAEDPYME). The theoretical model generated four research hypotheses. Data were processed and analyzed using the structural equation method in SmartPLS 4.0 software. The results confirm the existence of a positive and significant relationship between digitalization strategies, business performance, and organizational innovation, including the mediating effect. The findings highlight the importance of digitalization strategies and organizational innovation in driving the business performance of Brazilian family MSMEs. This study contributes to strategic management practices in family businesses by identifying that effective digitalization strategies and innovation practices allow significant advancements in business performance and subsequent organizational innovation. Thus, they can guide the development of more effective business policies and practices, contributing to the competitiveness of family businesses in the contemporary market.
{"title":"Digital strategy in Brazilian family business","authors":"Ieda Margarete Oro, Sérgio Begnini, Edna Cassaro, Taís Trevisol Scherner","doi":"10.1002/isd2.12338","DOIUrl":"https://doi.org/10.1002/isd2.12338","url":null,"abstract":"The study aimed to analyze the effect of digitalization strategies on business performance, mediated by organizational innovation in Brazilian family Micro, Small, and Medium Enterprises (MSMEs). This research adopted a descriptive approach with a quantitative methodology, using a sample of 301 Brazilian family MSMEs. Data were collected from studies by the Foundation for Strategic Analysis and Development of Small and Medium Enterprises (FAEDPYME). The theoretical model generated four research hypotheses. Data were processed and analyzed using the structural equation method in SmartPLS 4.0 software. The results confirm the existence of a positive and significant relationship between digitalization strategies, business performance, and organizational innovation, including the mediating effect. The findings highlight the importance of digitalization strategies and organizational innovation in driving the business performance of Brazilian family MSMEs. This study contributes to strategic management practices in family businesses by identifying that effective digitalization strategies and innovation practices allow significant advancements in business performance and subsequent organizational innovation. Thus, they can guide the development of more effective business policies and practices, contributing to the competitiveness of family businesses in the contemporary market.","PeriodicalId":501836,"journal":{"name":"THE ELECTRONIC JOURNAL OF INFORMATION SYSTEMS IN DEVELOPING COUNTRIES","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2024-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141196641","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Information and communication technologies (ICTs) have a complex relationship with the environment, with certain positive as well as negative effects. Through a comprehensive examination of the entrepreneurial landscape in the domain of green ICT in Uttar Pradesh, India, the research aims to investigate the factors influencing the entrepreneurial intentions of the youth community towards green ICT to encourage environmental sustainability. The research shed light on the involved interplay of individual characteristics, social and environmental contexts, and educational and institutional support systems. By employing a comprehensive qualitative study‐interview approach combined with exploratory factor analysis (EFA) various factors such as technological innovation, supportive regulatory frameworks (government policies), entrepreneurial resilience, family and social network support, environmental awareness and concern, availability of resources, market demand, and support of academic institutions are identified as the prominent factors which underscore the multifaceted nature of entrepreneurial intentions among the youth community. The findings contribute valuable insights for policymakers, educators, and entrepreneurs alike, emphasizing the need for targeted interventions and policies to nurture a vibrant ecosystem of green ICT entrepreneurship, thereby driving sustainable development and environmental conservation.
{"title":"Exploring factors influencing the entrepreneurial intentions of the youth community towards green ICT to encourage environmental sustainability: Evidence from an emerging economy","authors":"Shivam Bhardwaj, Sucheta Agarwal, Vikas Tripathi","doi":"10.1002/isd2.12331","DOIUrl":"https://doi.org/10.1002/isd2.12331","url":null,"abstract":"Information and communication technologies (ICTs) have a complex relationship with the environment, with certain positive as well as negative effects. Through a comprehensive examination of the entrepreneurial landscape in the domain of green ICT in Uttar Pradesh, India, the research aims to investigate the factors influencing the entrepreneurial intentions of the youth community towards green ICT to encourage environmental sustainability. The research shed light on the involved interplay of individual characteristics, social and environmental contexts, and educational and institutional support systems. By employing a comprehensive qualitative study‐interview approach combined with exploratory factor analysis (EFA) various factors such as technological innovation, supportive regulatory frameworks (government policies), entrepreneurial resilience, family and social network support, environmental awareness and concern, availability of resources, market demand, and support of academic institutions are identified as the prominent factors which underscore the multifaceted nature of entrepreneurial intentions among the youth community. The findings contribute valuable insights for policymakers, educators, and entrepreneurs alike, emphasizing the need for targeted interventions and policies to nurture a vibrant ecosystem of green ICT entrepreneurship, thereby driving sustainable development and environmental conservation.","PeriodicalId":501836,"journal":{"name":"THE ELECTRONIC JOURNAL OF INFORMATION SYSTEMS IN DEVELOPING COUNTRIES","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2024-05-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140933187","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Abdurrahman Abdurrahman, Aurik Gustomo, Eko Agus Prasetio
This study is rooted in the necessity to gain a thorough comprehension of organizational capabilities essential for embedding dynamic capabilities (DC) according to the technology‐organization‐environment (TOE) within the landscape of digital transformation (DT). We have observed a surge in recent research focused on DC in the context of DT, however, there is still ample room for exploration to address the complex barriers, drivers, and routines associated with each DC capability, all crucial for achieving successful DT. Our approach employs a qualitative study involving interviews with 18 banking professionals based in Indonesia. Our study's findings have identified six DCs based on the TOE framework that can be effectively employed to facilitate successful DT including the technology capability for the technology dimension, strategy, organizational, and innovation capability for the environment perspective, and environment factor consisting of ecosystem and governance‐risk management‐ compliance (GRC). Delving into these six capabilities, we have explored the barriers, drivers, and routines linked with each. Additionally, our study has facilitated the alignment of DT benefits with expected performance outcomes, thus empowering companies to prioritize DT initiatives in alignment with their performance objectives. From a theoretical standpoint, this research contributes by offering an extensive comprehension of the factors and routines intrinsic to DC based on the TOE framework within the context of DT. From a managerial perspective, it provides guidance to companies as they navigate the realm of DT through a comprehensive lens focused on the DC.
这项研究的出发点是，有必要深入了解在数字化转型（DT）背景下，根据技术-组织-环境（TOE）嵌入动态能力（DC）所必需的组织能力。我们注意到，近期有关 DT 背景下的动态能力的研究激增，但是，要解决与每种动态能力相关的复杂障碍、驱动因素和常规问题，仍有很大的探索空间，而所有这些对于实现成功的 DT 都至关重要。我们采用了定性研究的方法，对印度尼西亚的 18 位银行业专业人士进行了访谈。我们的研究结果根据 TOE 框架确定了六种可有效促进成功 DT 的 DC，包括技术维度的技术能力，环境角度的战略、组织和创新能力，以及由生态系统和治理-风险管理-合规（GRC）组成的环境因素。通过对这六种能力的深入研究，我们探讨了与每种能力相关的障碍、驱动因素和常规方法。此外，我们的研究还促进了 DT 效益与预期绩效结果的一致性，从而使公司能够根据其绩效目标确定 DT 计划的优先次序。从理论的角度来看，本研究的贡献在于，它在 DT 的背景下，基于 TOE 框架，对 DC 的内在因素和常规进行了广泛的理解。从管理的角度来看，本研究为企业提供了指导，帮助他们通过以DC为重点的综合视角来驾驭DT领域。
{"title":"Exploring barriers, drivers, and routines of dynamic capabilities in Indonesian digital banking transformation: A qualitative study based on the TOE framework","authors":"Abdurrahman Abdurrahman, Aurik Gustomo, Eko Agus Prasetio","doi":"10.1002/isd2.12329","DOIUrl":"https://doi.org/10.1002/isd2.12329","url":null,"abstract":"This study is rooted in the necessity to gain a thorough comprehension of organizational capabilities essential for embedding dynamic capabilities (DC) according to the technology‐organization‐environment (TOE) within the landscape of digital transformation (DT). We have observed a surge in recent research focused on DC in the context of DT, however, there is still ample room for exploration to address the complex barriers, drivers, and routines associated with each DC capability, all crucial for achieving successful DT. Our approach employs a qualitative study involving interviews with 18 banking professionals based in Indonesia. Our study's findings have identified six DCs based on the TOE framework that can be effectively employed to facilitate successful DT including the technology capability for the technology dimension, strategy, organizational, and innovation capability for the environment perspective, and environment factor consisting of ecosystem and governance‐risk management‐ compliance (GRC). Delving into these six capabilities, we have explored the barriers, drivers, and routines linked with each. Additionally, our study has facilitated the alignment of DT benefits with expected performance outcomes, thus empowering companies to prioritize DT initiatives in alignment with their performance objectives. From a theoretical standpoint, this research contributes by offering an extensive comprehension of the factors and routines intrinsic to DC based on the TOE framework within the context of DT. From a managerial perspective, it provides guidance to companies as they navigate the realm of DT through a comprehensive lens focused on the DC.","PeriodicalId":501836,"journal":{"name":"THE ELECTRONIC JOURNAL OF INFORMATION SYSTEMS IN DEVELOPING COUNTRIES","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2024-04-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140627203","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
京公网安备 11010802042870号
京ICP备2023020795号-1
扫码关注我们
求助内容：
应助结果提醒方式：