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Shareholders’ Monitoring and Online Disclosures of Minutes of Shareholders’ Meeting 股东监督和在线披露股东会议记录
Pub Date : 2024-05-15 DOI: 10.21315/aamj2024.29.1.9
Mohd Shazwan, Mohd Ariffin, Wan Nordin, Siti Seri Delima, Abdul Malak, Ili Syahirah Kamaruzaman
Making detailed annual general meeting (AGM) minutes available online allows absentee investors to understand the discussion that took place during the AGM, and other interested parties to gauge the intensity of investor activism and stakeholder engagement from the questions posed. This paper investigated the effects of shareholders’ monitoring through the Minority Shareholders Watch Group (MSWG), the Employees Provident Fund (EPF), and other government-linked institutions on corporate communication via minutes of shareholders’ meeting. This study also incorporated firm size, audit quality, profitability, and grey directors as control variables. Based on a sample of 261 listed firms with financial year ended 31 December 2016 who held their AGMs in 2017, the findings showed that shareholders’ monitoring through the MSWG, EPF, and other government- linked institutions were significant and positively associated with corporate transparency. This implies that minority and institutional shareholders’ activism can be the advocate in pushing for dissemination of online corporate disclosure to enhance the information environment, in align with agency theory.
在网上提供详细的年度股东大会(AGM)会议记录,可以让缺席的投资者了解股东大会期间的讨论情况,也可以让其他相关方从提出的问题中衡量投资者积极性和利益相关者参与的强度。本文研究了股东通过小股东观察小组(MSWG)、雇员公积金(EPF)和其他与政府相关的机构进行监督对通过股东大会会议记录进行企业沟通的影响。本研究还将公司规模、审计质量、盈利能力和灰董事作为控制变量。研究以截至2016年12月31日的261家在2017年召开股东大会的上市公司为样本,结果表明,股东通过澳门特别行政区政府工作小组、公积金和其他政府联系机构进行的监督与公司透明度显著正相关。这意味着,小股东和机构股东的积极性可以成为推动在线企业信息披露传播的倡导者,从而改善信息环境,这与代理理论是一致的。
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引用次数: 0
Relationship Between Leadership Ostracism and Employee Engagement: A Moderated Mediation Model 领导排斥与员工敬业度之间的关系:调节中介模型
Pub Date : 2024-05-15 DOI: 10.21315/aamj2024.29.1.1
Joko Suyono, Lilik Wahyudi, Harmadi, Risgiyanti, Suryandari Istiqomah
This study investigated the effect of leadership ostracism on employee engagement through defensive silence as a mediating variable, using the conservation of resources theory framework and the need-threat/need fortification model. The study also examined the role of external social support, which has the potential to moderate the indirect effect of leadership ostracism on employee engagement. Data were collected from civil servants in Indonesia using self-report questionnaires. Using the snowball sampling technique, an online survey was conducted to collect data. Of 504 accepted responses, 310 met all the criteria and were analysed using partial least square-structural equation modelling (PLS-SEM) and a moderated mediation model. The moderated mediation analysis showed that low perceived external social support indirectly strengthens the negative influence of leadership ostracism on employee engagement through defensive silence. This research enriches the ostracism literature, especially regarding leadership ostracism and its relationship with employee engagement, which has not been empirically tested in previous studies.
本研究采用资源保护理论框架和需求-威胁/需求强化模型,通过防御性沉默这一中介变量,研究了领导排斥对员工敬业度的影响。研究还考察了外部社会支持的作用,外部社会支持有可能缓和领导排斥对员工敬业度的间接影响。研究使用自我报告问卷从印度尼西亚的公务员中收集数据。采用滚雪球式抽样技术,进行了在线调查以收集数据。在接受的 504 份答复中,有 310 份符合所有标准,并使用偏最小二乘法结构方程模型(PLS-SEM)和调节中介模型对其进行了分析。调节中介分析表明,低感知外部社会支持通过防御性沉默间接加强了领导排斥对员工敬业度的负面影响。这项研究丰富了排斥研究的文献,尤其是关于领导排斥及其与员工敬业度关系的研究,而以往的研究尚未对这一问题进行实证检验。
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引用次数: 0
An Empirical Exploration of Factors Contributing to Malaysian Men Becoming Involved in a Feminine Career: A Case Study of Male Nurse and Pak Andam 马来西亚男性从事女性职业的因素实证探索:男护士和 Pak Andam 的案例研究
Pub Date : 2024-05-15 DOI: 10.21315/aamj2024.29.1.8
Siti Salina, Abdullah, Suhaili Arifin, Fazliyaton Ramley, Z. Mohamad, Mohd Sani Ismail, Khuzaimah Mustapa
The gender socialisation process will form and affect the career choices of children when they grow up. As a result, certain careers are considered appropriate only for a certain gender. However, this scenario of gender dominated career is now loosened. Currently, there are men who work as nurses, secretaries, and bridal beauticians. This study examines the factors that influence Malay, Muslim Malaysian men to work in two careers generally dominated by women, which are nurse and “pak andam” (Malay bridal beautician and consultant). Using a case study qualitative approach, the author investigated the factors that influence male nurses (N = 14) and “pak andam” (N = 5) to work in occupations generally considered to be the main domain of women in Malaysia’s culture. Data from semi-structured interviews revealed that the reason why men become male nurses is mainly caused by external factors, which are family obedience, financial disadvantage, and  religious obligation. However, during their journey in becoming nurses, they developed their passion for nursing. In contrast, the males who become “pak andam” do so mainly because of personal factors, which is their interest in beauty and fashion. This paper will further discuss the participants’ experiences from the context of Malay Muslim culture.
性别社会化过程将形成并影响儿童长大后的职业选择。因此,某些职业被认为只适合某种性别。不过,这种性别主导职业的情况现在已经有所松动。目前,有男性从事护士、秘书和新娘美容师等工作。本研究探讨了影响马来穆斯林男性从事护士和 "pak andam"(马来新娘美容师和顾问)这两种通常由女性主导的职业的因素。作者采用案例研究的定性方法,调查了影响男护士(14 人)和 "pak andam"(5 人)从事在马来西亚文化中通常被认为是女性主要领域的职业的因素。半结构式访谈的数据显示,男性成为男护士的原因主要是外部因素,即家庭顺从、经济劣势和宗教义务。然而,在成为护士的过程中,他们对护理工作产生了热情。相比之下,男性成为 "pak andam "的主要原因是个人因素,即他们对美容和时尚的兴趣。本文将从马来穆斯林文化的角度进一步讨论参与者的经历。
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引用次数: 0
Building a Value-Based Workforce Through Islamic Work Value-Based Recruitment: A Conceptual Review 通过伊斯兰工作建立一支注重价值的员工队伍 注重价值的招聘:概念回顾
Pub Date : 2024-05-15 DOI: 10.21315/aamj2024.29.1.10
M. A. Wahab
The increasing ethical infringements, moral violations, and disciplinary problems among employees point to the deteriorations in employee values. Hiring employees merely on common competency-based recruitment (CBR) versus value-based recruitment (VBR) ignores the critical role of values in guiding employee behaviours, thus contributing further to the problems. This study involves a qualitative approach using NVivo text analysis tool to analyse texts and word frequency from 44 references, including 35 journal articles, six policy papers, two books or book chapters and one conference proceedings. The results show that Public Sector ICT Management Review was the top journal with the highest coverage of the study’s main themes, followed by the Journal of Education for Teaching, the Human Resource Management Review, and the Advances in Health Science Education indicating the importance of the value-based workforce in these four areas of employment (i.e., public sector, education, human resource, and health). The word frequency analysis also shows the five most-used words were “values,” “work,” “based,” “selection,” and “recruitment.” These findings show that the references used in this study are valid and reliable relevant to the study’s main themes. Value-based workforce relates to value-based recruitment – building a value-based workforce begins with a good recruitment strategy. In the Islamic context, Islamic work values are highly influential and Islamic work-related values have been used as recruitment conditions for hiring employees during the Prophet Muhammad’s (pbuh) time and the rightly guided caliphs. If incorporated into the value- based model of recruitment, Islamic-related work values could potentially build a value- based workforce. This study has a significant implication to managers especially in finding good employees for the success of the organisation. Recruiting employees through value-based recruitment and selection is believed could reduce many work-related issues and improve organisational effectiveness. This study adds to the body of knowledge on value- based hiring by incorporating theories and Islamic work ideals, which can be used as a guide for future research.
员工中越来越多的违反伦理、道德和纪律的问题表明了员工价值观的退化。仅以能力为基础的招聘(CBR)和以价值为基础的招聘(VBR)来招聘员工,忽视了价值观在指导员工行为中的关键作用,从而进一步加剧了问题的严重性。本研究采用定性方法,使用 NVivo 文本分析工具分析了 44 篇参考文献中的文本和词频,其中包括 35 篇期刊论文、6 篇政策文件、2 本书或书籍章节以及 1 份会议论文集。结果显示,《公共部门信息与传播技术管理评论》是涵盖研究主题最多的期刊,其次是《教育教学期刊》、《人力资源管理评论》和《健康科学教育进展》,这表明以价值为基础的劳动力在这四个就业领域(即公共部门、教育、人力资源和健康)的重要性。词频分析还显示,使用最多的五个词是 "价值观"、"工作"、"基于"、"选拔 "和 "招聘"。这些结果表明,本研究中使用的参考文献与研究主题相关,是有效和可靠的。以价值观为基础的员工队伍与以价值观为基础的招聘有关--建立一支以价值观为基 础的员工队伍始于良好的招聘战略。在伊斯兰背景下,伊斯兰工作价值观具有很大的影响力,在先知穆罕默德(永存)时代和正确引导的哈里发时代,伊斯兰工作相关价值观一直被用作招聘员工的条件。如果将伊斯兰相关工作价值观纳入以价值为基础的招聘模式,就有可能建立一支以价值为基础的员工队伍。这项研究对管理者具有重要意义,尤其是在为组织的成功寻找优秀员工方面。通过以价值观为基础的招聘和选拔来招聘员工,相信可以减少许多与工作相关的问题,提高组织的效率。本研究通过结合理论和伊斯兰工作理念,增加了关于基于价值的招聘的知识,可作为未来研究的指南。
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引用次数: 0
Corporate Social Responsibility and Earnings Management: Evidence from Vietnam 企业社会责任与收益管理:越南的证据
Pub Date : 2024-05-15 DOI: 10.21315/aamj2024.29.1.5
Thong Tien, Nguyen, Nhi Phuong Doan, Hung Kim Vuong
Managers might use corporate social responsibility (CSR) to conceal their misbehaviours. One of these is the implementation of earnings management (EM), which could have serious effects vis-à-vis information disclosed to stakeholders. This study examined the relationship between CSR and EM in Vietnam using the Kinder, Lydenberg, Domini (KLD) scale on five aspects: community, diversity, employees, environment, and products. The results show that in the economic context of Vietnam, for the enterprises in the consumer goods and consumer services industries, those firms with higher CSR scores are more likely to engage in EM. This finding provides additional evidence on the relation between CSR and EM and contributes to streams of studies on earnings and CSR.
管理者可能会利用企业社会责任(CSR)来掩盖其不当行为。其中之一就是实施收益管理(EM),这可能会对向利益相关者披露的信息产生严重影响。本研究使用 Kinder、Lydenberg、Domini(KLD)量表,从社区、多样性、员工、环境和产品五个方面考察了越南企业社会责任与收益管理之间的关系。结果表明,在越南的经济环境中,对于消费品和消费服务行业的企业而言,企业社会责任得分越高的企业越有可能参与环境管理。这一发现为企业社会责任与市场营销之间的关系提供了更多证据,并为有关收益与企业社会责任的研究提供了参考。
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引用次数: 0
The Mediating Effect of Innovation on theRelationship Between Corporate Governance and Firm Performance: Evidence from Developed and Developing Countries 创新对公司治理与公司业绩之间关系的中介效应:来自发达国家和发展中国家的证据
Pub Date : 2024-05-15 DOI: 10.21315/aamj2024.29.1.3
P. Kijkasiwat, Anwar Hussain, Uzma Nisar, Chee Yoong Liew
Prior studies have shown that innovation has a mediating effect on the relationship between corporate governance and firm performance. This study compares this mediating effect in developed and developing countries using agency theory and signaling theory. A panel sample of 2,688 firms in developing and developed countries is analysed for the period of 2002–2017. The empirical findings demonstrate that corporate innovation fully mediates the relationship between corporate governance and firm performance in developed countries. However, innovation partially mediates the relationship between corporate governance and firm performance in developing countries. This could be because of different socioeconomic factors and capabilities of innovators involved in corporate governance structure. The study has both theoretical and policy implications and provides insights for policy makers for identifying the influence of innovation on firm value and evaluating the importance of corporate governance. 
先前的研究表明,创新对公司治理与公司业绩之间的关系具有中介效应。本研究利用代理理论和信号传递理论比较了发达国家和发展中国家的这种中介效应。研究分析了 2002-2017 年期间发展中国家和发达国家 2,688 家公司的面板样本。实证研究结果表明,在发达国家,公司创新完全调节了公司治理与公司业绩之间的关系。然而,在发展中国家,创新对公司治理与公司业绩之间的关系起着部分中介作用。这可能是因为公司治理结构中涉及的社会经济因素和创新者的能力不同。这项研究具有理论和政策意义,为决策者识别创新对公司价值的影响和评估公司治理的重要性提供了启示。
{"title":"The Mediating Effect of Innovation on theRelationship Between Corporate Governance and Firm Performance: Evidence from Developed and Developing Countries","authors":"P. Kijkasiwat, Anwar Hussain, Uzma Nisar, Chee Yoong Liew","doi":"10.21315/aamj2024.29.1.3","DOIUrl":"https://doi.org/10.21315/aamj2024.29.1.3","url":null,"abstract":"Prior studies have shown that innovation has a mediating effect on the relationship between corporate governance and firm performance. This study compares this mediating effect in developed and developing countries using agency theory and signaling theory. A panel sample of 2,688 firms in developing and developed countries is analysed for the period of 2002–2017. The empirical findings demonstrate that corporate innovation fully mediates the relationship between corporate governance and firm performance in developed countries. However, innovation partially mediates the relationship between corporate governance and firm performance in developing countries. This could be because of different socioeconomic factors and capabilities of innovators involved in corporate governance structure. The study has both theoretical and policy implications and provides insights for policy makers for identifying the influence of innovation on firm value and evaluating the importance of corporate governance. ","PeriodicalId":502619,"journal":{"name":"Asian Academy of Management Journal","volume":"16 2","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-05-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140973268","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Exchange Rate Pass-Through and Inflation: Policy Insights for Vietnam Based on Comparative Analyses Across Asia 汇率传递与通货膨胀:基于亚洲比较分析的越南政策启示
Pub Date : 2024-05-15 DOI: 10.21315/aamj2024.29.1.4
Anh T. Q. Dang, Anh D. Pham
The exchange rate is a crucial macro indicator for any open economy, whereby any change in the rate would influence, to a certain extent, various socioeconomic facets. One of the significant impacts is revealed in the pass-through of exchange rate variations to price inflation, also known as the exchange rate pass-through (ERPT). This paper explores the effect of ERPT on domestic inflation in Vietnam by comparing with other Asian economies. Specifically, pass-through mechanisms are examined for every single price as well as a distribution chain from import price index (IMP), producer price index (PPI) to consumer price index (CPI). The empirical results show that exchange rate shocks positively influence the price changes in Vietnam as well as in other Asian countries. According to Cholesky decomposition, the exchange rate plays a limited role in regulating CPI movements. Besides, world commodity prices are found to have a significant impact on domestic inflation across the sample-countries. Our findings reveal profound implications for monetary policy management and price stability.
汇率是任何开放经济体的重要宏观指标,汇率的任何变化都会在一定程度上影响社会经济的各个方面。其中一个重要影响体现在汇率变动对物价上涨的传递,也称为汇率传递(ERPT)。本文通过与其他亚洲经济体进行比较,探讨了汇率转嫁对越南国内通货膨胀的影响。具体而言,本文研究了每种单一价格的传递机制,以及从进口价格指数(IMP)、生产者价格指数(PPI)到消费者价格指数(CPI)的分布链。实证结果表明,汇率冲击对越南以及其他亚洲国家的价格变化产生了积极影响。根据 Cholesky 分解,汇率在调节 CPI 变动方面的作用有限。此外,我们还发现世界商品价格对样本国家的国内通货膨胀有显著影响。我们的研究结果揭示了货币政策管理和价格稳定的深远影响。
{"title":"Exchange Rate Pass-Through and Inflation: Policy Insights for Vietnam Based on Comparative Analyses Across Asia","authors":"Anh T. Q. Dang, Anh D. Pham","doi":"10.21315/aamj2024.29.1.4","DOIUrl":"https://doi.org/10.21315/aamj2024.29.1.4","url":null,"abstract":"The exchange rate is a crucial macro indicator for any open economy, whereby any change in the rate would influence, to a certain extent, various socioeconomic facets. One of the significant impacts is revealed in the pass-through of exchange rate variations to price inflation, also known as the exchange rate pass-through (ERPT). This paper explores the effect of ERPT on domestic inflation in Vietnam by comparing with other Asian economies. Specifically, pass-through mechanisms are examined for every single price as well as a distribution chain from import price index (IMP), producer price index (PPI) to consumer price index (CPI). The empirical results show that exchange rate shocks positively influence the price changes in Vietnam as well as in other Asian countries. According to Cholesky decomposition, the exchange rate plays a limited role in regulating CPI movements. Besides, world commodity prices are found to have a significant impact on domestic inflation across the sample-countries. Our findings reveal profound implications for monetary policy management and price stability.","PeriodicalId":502619,"journal":{"name":"Asian Academy of Management Journal","volume":"36 17","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-05-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140975806","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Oil Prices and Economic Growth in China: A Time-Frequency Analysis 石油价格与中国经济增长:时频分析
Pub Date : 2024-05-15 DOI: 10.21315/aamj2024.29.1.2
Thuy Tien Ho, Nguyen Mau, Ba Dang, Ngo Thai
This study analyses the inherent evolution dynamics of economic activity and global oil prices in China using the tools of wavelet and wavelet-based VAR-GARCH-BEKK model. Besides, the Wavelet-Granger causality test of Olayeni (2016) provides us further insights into the magnitude and direction of causal connectedness between oil prices and economic activity in China over time and across different frequencies simultaneously. We find that the spillover effects between China’s economic activity and global oil prices are time-varying in different time and frequencies in terms of direction and strength. More accurately, the prices and volatility spillovers between them are significant in the short and medium run but eventually neutral toward the long run. The Wavelet-Granger causality provides us further insights into the lead-lag relationships between oil prices and China’s economic activity from an economic perspective. The dynamic time-frequency association findings suggest crucial implications that might assist policymakers and other market participants in mitigating risk.
本研究利用小波和基于小波的 VAR-GARCH-BEKK 模型工具,分析了中国经济活动与全球石油价格的内在演化动态。此外,Olayeni(2016)的Wavelet-Granger因果检验为我们进一步了解油价与中国经济活动在不同时间、不同频率上的因果联系程度和方向提供了进一步的启示。我们发现,中国经济活动与全球石油价格之间的溢出效应在不同时间、不同频率下的方向和强度都是时变的。更准确地说,它们之间的价格和波动溢出效应在短期和中期内显著,但在长期内最终是中性的。从经济学角度看,Wavelet-Granger 因果关系进一步揭示了石油价格与中国经济活动之间的先导-滞后关系。动态时频关联的研究结果提出了重要的启示,可能有助于政策制定者和其他市场参与者降低风险。
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引用次数: 0
Corporate Governance in Listed Firms: Does Market Competition Make a Difference? 上市公司的公司治理:市场竞争会产生影响吗?
Pub Date : 2024-05-15 DOI: 10.21315/aamj2024.29.1.7
Le Thi Thoan, Vo Thi, Ngoc Thuy
This study assesses the relationship between market competition and corporate governance by analysing 562 non-financial companies listed on the Vietnamese stock market from 2010 to 2019. We used the quantitative method through oridinary least squares (OLS) robust and feasible generalised least squares (FGLS) regression to control heteroscedasticity and autocorrelation, which is suitable with panel data to test the above relationship. According to the research results, market competition has complementary and alternative effects on corporate governance, as reflected in the positive and negative effects of the variable Herfindahl-Hirschman Index (HHI), a proxy for market competition, on corporate governance. Market competition has a support impact on corporate governance, which is more evident in board size, CEO duality, and CEO ownership. In contrast, the impact of market competition substituted corporate governance and reduced the role of corporate governance, as demonstrated by the independent board members. As a result, our study provides an extended understanding of the factors affecting corporate governance, primarily based on contingency theory. Furthermore, this study provides evidence for further research in this field and identifies a number of potential solutions for investors and regulators.
本研究通过分析 2010 年至 2019 年在越南股票市场上市的 562 家非金融公司,评估了市场竞争与公司治理之间的关系。我们通过二元最小二乘法(OLS)稳健回归和可行广义最小二乘法(FGLS)回归控制异方差和自相关,采用适合面板数据的定量方法检验上述关系。研究结果表明,市场竞争对公司治理具有补充和替代作用,具体表现为代表市场竞争的变量赫芬达尔-赫希曼指数(HHI)对公司治理的正负影响。市场竞争对公司治理的影响是支持性的,这在董事会规模、首席执行官双重性和首席执行官所有权方面表现得更为明显。与此相反,市场竞争的影响替代了公司治理,降低了公司治理的作用,独立董事会成员就体现了这一点。因此,我们的研究主要以权变理论为基础,扩展了对公司治理影响因素的理解。此外,本研究还为这一领域的进一步研究提供了证据,并为投资者和监管机构确定了一些潜在的解决方案。
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引用次数: 0
How to Conduct CSR Activities to Build Consumer Trust and Corporate Reputation in Covid-19 Pandemic? 如何开展企业社会责任活动,在 Covid-19 大流行中建立消费者信任和企业声誉?
Pub Date : 2024-05-15 DOI: 10.21315/aamj2024.29.1.6
Thao Thi, Phuong Nguyen, Anh Van Nguyen
The world has changed dramatically since the emergence of the coronavirus disease 2019 (Covid-19) pandemic. This crisis has put companies under the test for their commitment to moral business conduct and corporate social responsibility (CSR). Facing the challenges for survival as well as financial strains could push firms with difficult choices in their CSR practices. The aim of this study is to explore the impact of CSR activities in building customer trust and company reputation with limited resources in the Covid-19 pandemic context. The paper collected data on latent constructs through a survey of 494 consumers by convenience sample in Vietnam. Confirmatory factor analysis assessed psychometric properties of the constructs, while the structural equation modeling (SEM) technique was used to examine posited hypotheses. The results show that economic responsibility has a positive impact on expertise trust; legal responsibility and ethical responsibility positively impact integrity trust; philanthropic responsibility has a positive effect on social benevolence trust. However, only ethical responsibility and philanthropic responsibility can directly influence corporate reputation. In addition, three dimensions of trust strengthen the link between CSR initiatives and company reputation. Among them, social benevolence trust plays the most critical role in creating a reputation. Based on this finding, some management implications are also discussed regarding how corporations can allocate appropriate resources for different CSR activities so that they could leverage benefits from CSR strategy in their business. Moreover, the results obtained open future lines of comparative research on the impact of CSR practices, mediated by trust in corporate reputation, between countries with different cultures and religious beliefs.
自 2019 年冠状病毒病(Covid-19)大流行以来,世界发生了翻天覆地的变化。这场危机考验着企业对商业道德和企业社会责任(CSR)的承诺。面对生存挑战和财务压力,企业在其企业社会责任实践中可能会面临艰难的选择。本研究旨在探讨在 Covid-19 大流行的背景下,企业社会责任活动对利用有限资源建立客户信任和公司声誉的影响。本文通过在越南对 494 名消费者进行便利抽样调查,收集了有关潜在构念的数据。确认性因子分析评估了构念的心理测量属性,而结构方程建模(SEM)技术则用于检验提出的假设。结果表明,经济责任对专业知识信任有积极影响;法律责任和道德责任对诚信信任有积极影响;慈善责任对社会仁爱信任有积极影响。然而,只有道德责任和慈善责任能直接影响企业声誉。此外,三个信任维度加强了企业社会责任倡议与公司声誉之间的联系。其中,社会仁爱信任在创造声誉方面发挥着最关键的作用。基于这一发现,我们还讨论了一些管理启示,即企业如何为不同的企业社会责任活动分配适当的资源,从而在其业务中充分利用企业社会责任战略的效益。此外,研究结果还为今后比较研究不同文化和宗教信仰国家之间以信任为中介的企业社会责任实践对企业声誉的影响开辟了道路。
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引用次数: 0
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Asian Academy of Management Journal
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