Abstract This research aims to analyse organizational culture mapping at the Faculty of Economics, University of Borneo, Tarakan. It employs a descriptive quantitative approach and utilizes the Stratified Random Sampling method for sampling. The research sample consists of 93 respondents from the Faculty of Economics, including students, alumni, lecturers, and staff. The analytical method employed is the Organizational Culture Assessment Instrument (OCAI), with the assistance of Microsoft Excel 2010. The research findings reveal that the current dominant organizational culture profile is the Clan culture, emphasizing HR development, loyalty, and the organization's familial function. Additionally, the Hierarchy culture, characterized by a structured work environment and stringent controls, also holds prominence. Conversely, the anticipated organizational culture profile underscores maintaining the Clan culture while embracing new cultural shifts in the future, particularly towards an Adhocracy culture. This culture emphasizes fostering a dynamic work environment that encourages members to freely explore and express creative ideas, fostering innovation. JEL classification numbers: J43. Keywords: Organizational culture, OCAI Mapping.
摘要 本研究旨在分析塔拉肯婆罗洲大学经济学院的组织文化图谱。研究采用描述性定量方法，并使用分层随机抽样法进行抽样。研究样本由经济学院的 93 名受访者组成，包括学生、校友、讲师和教职员工。采用的分析方法是组织文化评估工具（OCAI），并使用 Microsoft Excel 2010 作为辅助工具。研究结果显示，目前占主导地位的组织文化特征是宗族文化，强调人力资源开发、忠诚度和组织的家族职能。此外，以结构化工作环境和严格控制为特征的等级文化也占据主导地位。与此相反，预期的组织文化概况强调在保持氏族文化的同时，迎接未来新的文化转变，尤其是向 "民主"（Adhocracy）文化转变。这种文化强调营造充满活力的工作环境，鼓励成员自由探索和表达创造性想法，促进创新：J43.Keywords：组织文化、OCAI 制图。
{"title":"Examining Organizational Culture with OCAI","authors":"Cheng-Wen Lee, Budi Hasyim, Jan-Yan Lin","doi":"10.47260/amae/1467","DOIUrl":"https://doi.org/10.47260/amae/1467","url":null,"abstract":"Abstract\u0000\u0000This research aims to analyse organizational culture mapping at the Faculty of Economics, University of Borneo, Tarakan. It employs a descriptive quantitative approach and utilizes the Stratified Random Sampling method for sampling. The research sample consists of 93 respondents from the Faculty of Economics, including students, alumni, lecturers, and staff. The analytical method employed is the Organizational Culture Assessment Instrument (OCAI), with the assistance of Microsoft Excel 2010. The research findings reveal that the current dominant organizational culture profile is the Clan culture, emphasizing HR development, loyalty, and the organization's familial function. Additionally, the Hierarchy culture, characterized by a structured work environment and stringent controls, also holds prominence. Conversely, the anticipated organizational culture profile underscores maintaining the Clan culture while embracing new cultural shifts in the future, particularly towards an Adhocracy culture. This culture emphasizes fostering a dynamic work environment that encourages members to freely explore and express creative ideas, fostering innovation.\u0000\u0000JEL classification numbers: J43.\u0000Keywords: Organizational culture, OCAI Mapping.","PeriodicalId":505460,"journal":{"name":"Advances in Management and Applied Economics","volume":"121 48","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-07-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141666205","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Abstract This paper analyses the impact of different forms of financial participation on residents' entrepreneurial choices by defining different forms of lending based on CHFS 2019 data. The study finds that: (1) Both single and compound forms of participation can have a significant positive impact on residents' entrepreneurial choices, with the compound form of participation having a relatively higher boosting effect than the single form of participation; (2) Among the single forms of participation, internet loans have the smallest promotion effect, indicating that the role of digital finance is still to be explored, while private loans have the largest promotion effect; (3) Among the composite forms of participation, the form without bank loans has the lowest facilitation effect, indicating that bank loans are highly important for residents' choice of entrepreneurship; (4) Heterogeneity analysis reveals that financial services participation has a more significant contribution to entrepreneurial activity among low endowment households, both in single and composite forms of participation. This paper argues that the supporting role of formal finance should be strengthened, the development of informal finance should be reasonably guided, and the financial literacy of households should be further enhanced to bring into play the inclusive role of digital finance. JEL classification numbers: H20, H30, H81. Keywords: Digitization of financial institutions; Financial services participation; Digital finance; Internet lending; Entrepreneurial activity.
{"title":"Digital Financial Development, Financial Service Participation and Residents' Entrepreneurship","authors":"Shurui Wang, Dongchen Ma, Yan Yang","doi":"10.47260/amae/1465","DOIUrl":"https://doi.org/10.47260/amae/1465","url":null,"abstract":"Abstract\u0000\u0000This paper analyses the impact of different forms of financial participation on residents' entrepreneurial choices by defining different forms of lending based on CHFS 2019 data. The study finds that: (1) Both single and compound forms of participation can have a significant positive impact on residents' entrepreneurial choices, with the compound form of participation having a relatively higher boosting effect than the single form of participation; (2) Among the single forms of participation, internet loans have the smallest promotion effect, indicating that the role of digital finance is still to be explored, while private loans have the largest promotion effect; (3) Among the composite forms of participation, the form without bank loans has the lowest facilitation effect, indicating that bank loans are highly important for residents' choice of entrepreneurship; (4) Heterogeneity analysis reveals that financial services participation has a more significant contribution to entrepreneurial activity among low endowment households, both in single and composite forms of participation. This paper argues that the supporting role of formal finance should be strengthened, the development of informal finance should be reasonably guided, and the financial literacy of households should be further enhanced to bring into play the inclusive role of digital finance.\u0000\u0000JEL classification numbers: H20, H30, H81.\u0000\u0000Keywords: Digitization of financial institutions; Financial services participation; Digital finance; Internet lending; Entrepreneurial activity.","PeriodicalId":505460,"journal":{"name":"Advances in Management and Applied Economics","volume":"111 2","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141708842","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Abstract The restaurant service industry is highly competitive, and in recent years, multi-brand strategies have gained increasing importance. By differentiating various brands, businesses can cater to diverse consumer needs and preferences, thereby enhancing their market share. This study explores the impact of multi-brand strategies on the restaurant service industry, focusing on whether perceived value influences consumer purchase intentions within a multi-brand context. The findings aim to help businesses understand the advantages of developing multi-brand strategies and provide actionable recommendations. Using a survey methodology, this study collected and analyzed 238 valid samples. The results indicate that the development of multi-brand strategies positively impacts both the perceived value and the purchase intentions of consumers in the restaurant service industry, enhancing their perception and willingness to engage with the services offered. Keywords: Multi-brand, Perceived Value, Consumption Intention.
{"title":"Study on the Impact of Multi-brand Strategy on Perceived Value and Consumption Intention: A Case of the Chain Restaurant Industry","authors":"Ying-hao Liao","doi":"10.47260/amae/1466","DOIUrl":"https://doi.org/10.47260/amae/1466","url":null,"abstract":"Abstract\u0000\u0000The restaurant service industry is highly competitive, and in recent years, multi-brand strategies have gained increasing importance. By differentiating various brands, businesses can cater to diverse consumer needs and preferences, thereby enhancing their market share.\u0000This study explores the impact of multi-brand strategies on the restaurant service industry, focusing on whether perceived value influences consumer purchase intentions within a multi-brand context. The findings aim to help businesses understand the advantages of developing multi-brand strategies and provide actionable recommendations.\u0000Using a survey methodology, this study collected and analyzed 238 valid samples. The results indicate that the development of multi-brand strategies positively impacts both the perceived value and the purchase intentions of consumers in the restaurant service industry, enhancing their perception and willingness to engage with the services offered.\u0000\u0000Keywords: Multi-brand, Perceived Value, Consumption Intention.","PeriodicalId":505460,"journal":{"name":"Advances in Management and Applied Economics","volume":"48 5","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141696898","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Abstract With the development of global economic integration, global value chains (GVC) have become the mainstay of the global economy. China's low-end embedded model relying on its labor advantage can no longer bring new economic benefits, and the ensuing environmental problems are intensifying. Therefore, there is an urgent need to explore a win-win path for the greening of China's economy and the improvement of GVC status. Using micro-firm data, the article explores the role of pollution emission intensity of China's firms in influencing the domestic value-added rate of their exports. The study finds that (1) the increase of pollution emission intensity of Chinese enterprises has a significant inhibiting effect on their export domestic value-added rate; (2) the pollution emission intensity of Chinese enterprises under different regions, different ownership and different trading methods has differentiated effects on their export domestic value-added rate. Among them, the pollution emission intensity of state-owned enterprises, enterprises in western regions and processing trade enterprises have a more significant inhibitory effect on the domestic value-added rate of their exports; (3) the increase of total factor productivity of enterprises can slow down the negative effect of enterprise pollution emission intensity on the domestic value-added rate of its export. Keywords: Enterprise Pollution Emission Intensity, Export Domestic Value-Added Rate, Global Value Chain Embeddedness.
{"title":"Pollution Emission Intensity and Domestic Value-Added Rate of Firms' Exports: An Empirical Analysis Based on China’s Microdata","authors":"Xiaoyong Qiao, Minhui Zheng, Yongzhe Guo, Xue Chen","doi":"10.47260/amae/14517","DOIUrl":"https://doi.org/10.47260/amae/14517","url":null,"abstract":"Abstract\u0000\u0000With the development of global economic integration, global value chains (GVC) have become the mainstay of the global economy. China's low-end embedded model relying on its labor advantage can no longer bring new economic benefits, and the ensuing environmental problems are intensifying. Therefore, there is an urgent need to explore a win-win path for the greening of China's economy and the improvement of GVC status. Using micro-firm data, the article explores the role of pollution emission intensity of China's firms in influencing the domestic value-added rate of their exports. The study finds that (1) the increase of pollution emission intensity of Chinese enterprises has a significant inhibiting effect on their export domestic value-added rate; (2) the pollution emission intensity of Chinese enterprises under different regions, different ownership and different trading methods has differentiated effects on their export domestic value-added rate. Among them, the pollution emission intensity of state-owned enterprises, enterprises in western regions and processing trade enterprises have a more significant inhibitory effect on the domestic value-added rate of their exports; (3) the increase of total factor productivity of enterprises can slow down the negative effect of enterprise pollution emission intensity on the domestic value-added rate of its export.\u0000\u0000Keywords: Enterprise Pollution Emission Intensity, Export Domestic Value-Added Rate, Global Value Chain Embeddedness.","PeriodicalId":505460,"journal":{"name":"Advances in Management and Applied Economics","volume":"45 43","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-05-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141103632","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Abstract The pharmaceutical industry, as a high-input, high-risk, and high-return sector, is closely related to human life and health. With the continuous refinement of the global division of labor, the global value chain system of the pharmaceutical manufacturing industry is constantly being perfected, and the government's investment in health is also increasing. This paper uses databases such as UIBE and GHED from 2000 to 2018 to calculate the degree of embeddedness in the global value chain of the pharmaceutical manufacturing industry in 64 countries and empirically tests the internal mechanism by which government health expenditure affects this embeddedness. The study finds that government health expenditure has a "U"-shaped non-linear relationship with the embeddedness of the pharmaceutical manufacturing industry in the global value chain of the home country. The mediating effect shows that government health expenditure can influence the intensity of intellectual property protection, which in turn affects the embeddedness of the pharmaceutical manufacturing industry in the global value chain. Furthermore, the study finds that government health expenditure also has a "U"-shaped non-linear relationship with the strength of intellectual property protection in the pharmaceutical manufacturing industry, and that the intensity of intellectual property protection has a positive impact on its embeddedness in the global value chain. Keywords: Pharmaceutical Manufacturing, Global Value Chain, Intellectual Property Protection, Government Expenditure.
{"title":"Does Government Spending Affect the Degree of Embeddedness in the Global Value Chain? - A Case Study of the Pharmaceutical Manufacturing Industry","authors":"Heliang Zhu, Ling Liu, Hanyuan Zhang, Lele Wan, Huilu Jiang, Ziqi Liu","doi":"10.47260/amae/1427","DOIUrl":"https://doi.org/10.47260/amae/1427","url":null,"abstract":"Abstract\u0000\u0000The pharmaceutical industry, as a high-input, high-risk, and high-return sector, is closely related to human life and health. With the continuous refinement of the global division of labor, the global value chain system of the pharmaceutical manufacturing industry is constantly being perfected, and the government's investment in health is also increasing. This paper uses databases such as UIBE and GHED from 2000 to 2018 to calculate the degree of embeddedness in the global value chain of the pharmaceutical manufacturing industry in 64 countries and empirically tests the internal mechanism by which government health expenditure affects this embeddedness. The study finds that government health expenditure has a \"U\"-shaped non-linear relationship with the embeddedness of the pharmaceutical manufacturing industry in the global value chain of the home country. The mediating effect shows that government health expenditure can influence the intensity of intellectual property protection, which in turn affects the embeddedness of the pharmaceutical manufacturing industry in the global value chain. Furthermore, the study finds that government health expenditure also has a \"U\"-shaped non-linear relationship with the strength of intellectual property protection in the pharmaceutical manufacturing industry, and that the intensity of intellectual property protection has a positive impact on its embeddedness in the global value chain.\u0000\u0000Keywords: Pharmaceutical Manufacturing, Global Value Chain, Intellectual Property Protection, Government Expenditure.","PeriodicalId":505460,"journal":{"name":"Advances in Management and Applied Economics","volume":" 8","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-02-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139790366","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Abstract The pharmaceutical industry, as a high-input, high-risk, and high-return sector, is closely related to human life and health. With the continuous refinement of the global division of labor, the global value chain system of the pharmaceutical manufacturing industry is constantly being perfected, and the government's investment in health is also increasing. This paper uses databases such as UIBE and GHED from 2000 to 2018 to calculate the degree of embeddedness in the global value chain of the pharmaceutical manufacturing industry in 64 countries and empirically tests the internal mechanism by which government health expenditure affects this embeddedness. The study finds that government health expenditure has a "U"-shaped non-linear relationship with the embeddedness of the pharmaceutical manufacturing industry in the global value chain of the home country. The mediating effect shows that government health expenditure can influence the intensity of intellectual property protection, which in turn affects the embeddedness of the pharmaceutical manufacturing industry in the global value chain. Furthermore, the study finds that government health expenditure also has a "U"-shaped non-linear relationship with the strength of intellectual property protection in the pharmaceutical manufacturing industry, and that the intensity of intellectual property protection has a positive impact on its embeddedness in the global value chain. Keywords: Pharmaceutical Manufacturing, Global Value Chain, Intellectual Property Protection, Government Expenditure.
{"title":"Does Government Spending Affect the Degree of Embeddedness in the Global Value Chain? - A Case Study of the Pharmaceutical Manufacturing Industry","authors":"Heliang Zhu, Ling Liu, Hanyuan Zhang, Lele Wan, Huilu Jiang, Ziqi Liu","doi":"10.47260/amae/1427","DOIUrl":"https://doi.org/10.47260/amae/1427","url":null,"abstract":"Abstract\u0000\u0000The pharmaceutical industry, as a high-input, high-risk, and high-return sector, is closely related to human life and health. With the continuous refinement of the global division of labor, the global value chain system of the pharmaceutical manufacturing industry is constantly being perfected, and the government's investment in health is also increasing. This paper uses databases such as UIBE and GHED from 2000 to 2018 to calculate the degree of embeddedness in the global value chain of the pharmaceutical manufacturing industry in 64 countries and empirically tests the internal mechanism by which government health expenditure affects this embeddedness. The study finds that government health expenditure has a \"U\"-shaped non-linear relationship with the embeddedness of the pharmaceutical manufacturing industry in the global value chain of the home country. The mediating effect shows that government health expenditure can influence the intensity of intellectual property protection, which in turn affects the embeddedness of the pharmaceutical manufacturing industry in the global value chain. Furthermore, the study finds that government health expenditure also has a \"U\"-shaped non-linear relationship with the strength of intellectual property protection in the pharmaceutical manufacturing industry, and that the intensity of intellectual property protection has a positive impact on its embeddedness in the global value chain.\u0000\u0000Keywords: Pharmaceutical Manufacturing, Global Value Chain, Intellectual Property Protection, Government Expenditure.","PeriodicalId":505460,"journal":{"name":"Advances in Management and Applied Economics","volume":"52 7","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-02-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139850260","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Abstract The Worlds constantly changing work environment and the continual increase of multiculturalism, diversity, and inclusion have become an important issue among Human Resources practitioners and business leaders. Few studies have focused on how an employee’s perception of diversity impinges on their job satisfaction. This study quantitatively investigated how employees perceive workplace diversity and the inherent effects of such perceptions on their job satisfaction. Survey data was collected from 430 employees in the Calgary Economic region. The results showed that age is not a significant factor in employees’ perception of workplace diversity. However, their level of job satisfaction differed significantly. The results also showed that employees’ perception of workplace diversity and job satisfaction differed significantly based on sexual orientation, level of education, and ethnic origin. On the other hand, employees’ perceptions of workplace diversity and job satisfaction did not differ significantly based on gender and marital status. The study further revealed that the perception of workplace diversity programs is positively related to job satisfaction. Keywords: Workplace Diversity, Job Satisfaction, Motivation, Calgary Economic Region, Social Identity.
{"title":"Assessment of Employees’ Perception of Workplace Diversity and its Influence on Job Satisfaction: Insights from Calgary Economic Region","authors":"Nkiru Sochi-Iwuoha, O. S. Abonyi, Deanne Larson","doi":"10.47260/amae/1423","DOIUrl":"https://doi.org/10.47260/amae/1423","url":null,"abstract":"Abstract\u0000\u0000The Worlds constantly changing work environment and the continual increase of multiculturalism, diversity, and inclusion have become an important issue among Human Resources practitioners and business leaders. Few studies have focused on how an employee’s perception of diversity impinges on their job satisfaction. This study quantitatively investigated how employees perceive workplace diversity and the inherent effects of such perceptions on their job satisfaction. Survey data was collected from 430 employees in the Calgary Economic region. The results showed that age is not a significant factor in employees’ perception of workplace diversity. However, their level of job satisfaction differed significantly. The results also showed that employees’ perception of workplace diversity and job satisfaction differed significantly based on sexual orientation, level of education, and ethnic origin. On the other hand, employees’ perceptions of workplace diversity and job satisfaction did not differ significantly based on gender and marital status. The study further revealed that the perception of workplace diversity programs is positively related to job satisfaction. \u0000\u0000Keywords: Workplace Diversity, Job Satisfaction, Motivation, Calgary Economic Region, Social Identity.","PeriodicalId":505460,"journal":{"name":"Advances in Management and Applied Economics","volume":"47 18","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-01-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139446134","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Abstract The current design of campus buildings often lacks a thorough exploration of user needs. This study addresses this gap by developing a questionnaire based on the three design dimensions of the Design Quality Indicator (DQI) to assess design quality. Data collected through this questionnaire, along with the application of the Kano two-dimensional quality model (Kano Model) and Customer Satisfaction Coefficient (CSC), are utilized to identify the quality attributes of school buildings from the perspective of users. The study aims to locate the quadrant representing the overall user "satisfaction" and identify satisfactory elements. These findings can serve as essential references for future school construction designs. The sample for this study is derived from a Type A school in the northern region, with parent feedback obtained through a questionnaire survey. The research results indicate that, through the methodology constructed in this study and the proposed planning and design strategies, items meeting parental expectations and satisfaction can be inferred, contributing to the creation of a satisfactory campus architectural form. It is recommended for future research to expand the sample size to obtain a more comprehensive understanding for the planning and design of campus buildings. JEL classification numbers: I28. Keywords: Design Quality Indicator (DQI), Customer Satisfaction Coefficient (CSC), Kano two-dimensional quality model, Campus architecture.
摘要目前的校园建筑设计往往缺乏对用户需求的深入探讨。为了弥补这一不足，本研究根据设计质量指标（DQI）的三个设计维度编制了一份问卷，用于评估设计质量。通过该问卷收集的数据，结合狩野二维质量模型（Kano Model）和客户满意度系数（CSC）的应用，从用户的角度识别校舍的质量属性。研究旨在确定代表用户总体 "满意度 "的象限，并找出令人满意的要素。本研究的样本来自北部地区的一所 A 类学校，通过问卷调查获得了家长的反馈意见。研究结果表明，通过本研究构建的方法和提出的规划设计策略，可以推断出符合家长期望和满意度的项目，有助于创造令人满意的校园建筑形式。建议今后的研究扩大样本量，以便对校园建筑的规划和设计有更全面的了解：I28.Keywords：设计质量指标（DQI）、客户满意度系数（CSC）、卡诺二维质量模型、校园建筑。
{"title":"Investigating Parents' Satisfaction with Campus Architecture Planning Using the DQI and Kano Two-Dimensional Quality Model: A Case Study of an Elementary School in Northern Taiwan","authors":"Ho-Mei Yao, Yi-Long Hsiao","doi":"10.47260/amae/1422","DOIUrl":"https://doi.org/10.47260/amae/1422","url":null,"abstract":"Abstract\u0000\u0000The current design of campus buildings often lacks a thorough exploration of user needs. This study addresses this gap by developing a questionnaire based on the three design dimensions of the Design Quality Indicator (DQI) to assess design quality. Data collected through this questionnaire, along with the application of the Kano two-dimensional quality model (Kano Model) and Customer Satisfaction Coefficient (CSC), are utilized to identify the quality attributes of school buildings from the perspective of users. The study aims to locate the quadrant representing the overall user \"satisfaction\" and identify satisfactory elements. These findings can serve as essential references for future school construction designs.\u0000The sample for this study is derived from a Type A school in the northern region, with parent feedback obtained through a questionnaire survey. The research results indicate that, through the methodology constructed in this study and the proposed planning and design strategies, items meeting parental expectations and satisfaction can be inferred, contributing to the creation of a satisfactory campus architectural form. It is recommended for future research to expand the sample size to obtain a more comprehensive understanding for the planning and design of campus buildings.\u0000\u0000JEL classification numbers: I28.\u0000Keywords: Design Quality Indicator (DQI), Customer Satisfaction Coefficient (CSC), Kano two-dimensional quality model, Campus architecture.","PeriodicalId":505460,"journal":{"name":"Advances in Management and Applied Economics","volume":"31 10","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-01-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139448578","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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