Pub Date : 2024-07-24DOI: 10.34127/japlj.v4i1.1136
Deny Sudrajat, Iman Sulaeman, Nika Sintesa, Valentina Happy Vanesa
Excellent service has an important role in accommodation businesses such as homestays because it has a big impact on the guest experience and the long-term sustainability of homestays and tourist attractions. This excellent service training aims to increase the knowledge and skills of homestay managers on Harapan Island, Kep Seribu, Jakarta. The method used was training and practice which was attended by 25 homestay managers. Evaluation is carried out by providing a Google form. The test results showed that 96% of participants experienced increased knowledge and skills in excellent service material so that this community service activity could be categorized as successful.
{"title":"PELATIHAN KETERAMPILAN PELAYANAN PRIMA BAGI PEMILIK, PENGELOLA HOMESTAY DAN MASYARAKAT DI PULAU HARAPAN, KEP. SERIBU, JAKARTA","authors":"Deny Sudrajat, Iman Sulaeman, Nika Sintesa, Valentina Happy Vanesa","doi":"10.34127/japlj.v4i1.1136","DOIUrl":"https://doi.org/10.34127/japlj.v4i1.1136","url":null,"abstract":"Excellent service has an important role in accommodation businesses such as homestays because it has a big impact on the guest experience and the long-term sustainability of homestays and tourist attractions. This excellent service training aims to increase the knowledge and skills of homestay managers on Harapan Island, Kep Seribu, Jakarta. The method used was training and practice which was attended by 25 homestay managers. Evaluation is carried out by providing a Google form. The test results showed that 96% of participants experienced increased knowledge and skills in excellent service material so that this community service activity could be categorized as successful.","PeriodicalId":510587,"journal":{"name":"JURNAL ABDIMAS PLJ","volume":"57 8","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-07-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141807395","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-07-24DOI: 10.34127/japlj.v4i1.1150
R. Estiana, Nurdin, Damdam Damiyana, Himawan Pramulanto, Jaenudin Akhmad
Effective and adaptive management of Human Resources (HR) to the development of digital technology is the key to the success of Micro, Small, and Medium Enterprises (MSMEs) in the modern era. Harapan Island, one of the islands in the Thousand Islands, DKI Jakarta, has great economic potential, especially from the MSME sector. However, limitations in human resource management and the use of digital technology are the main challenges for the growth and sustainability of MSMEs in this region. This community service activity aims to increase the capacity of MSME human resource management on Harapan Island through the application of digital technology. This program includes training and assistance in the use of digital tools for human resource management, the development of basic digital skills for MSME actors, and increasing digital literacy among MSME workers. The methodology used includes workshops, intensive training sessions, and direct mentoring in the field. It is hoped that through this program, MSMEs on Harapan Island can optimize their human resource management, improve operational efficiency, and expand market reach through digital technology. In addition, this program also aims to build awareness and better understanding of the importance of digitalization in business management. Thus, MSMEs on Harapan Island can develop better and contribute more significantly to the local economy and the welfare of the local community.
{"title":"PENGELOLAAN SDM UMKM DI ERA DIGITAL PADA PULAU HARAPAN, KEPULAUAN SERIBU","authors":"R. Estiana, Nurdin, Damdam Damiyana, Himawan Pramulanto, Jaenudin Akhmad","doi":"10.34127/japlj.v4i1.1150","DOIUrl":"https://doi.org/10.34127/japlj.v4i1.1150","url":null,"abstract":"Effective and adaptive management of Human Resources (HR) to the development of digital technology is the key to the success of Micro, Small, and Medium Enterprises (MSMEs) in the modern era. Harapan Island, one of the islands in the Thousand Islands, DKI Jakarta, has great economic potential, especially from the MSME sector. However, limitations in human resource management and the use of digital technology are the main challenges for the growth and sustainability of MSMEs in this region. This community service activity aims to increase the capacity of MSME human resource management on Harapan Island through the application of digital technology. This program includes training and assistance in the use of digital tools for human resource management, the development of basic digital skills for MSME actors, and increasing digital literacy among MSME workers. The methodology used includes workshops, intensive training sessions, and direct mentoring in the field. It is hoped that through this program, MSMEs on Harapan Island can optimize their human resource management, improve operational efficiency, and expand market reach through digital technology. In addition, this program also aims to build awareness and better understanding of the importance of digitalization in business management. Thus, MSMEs on Harapan Island can develop better and contribute more significantly to the local economy and the welfare of the local community.","PeriodicalId":510587,"journal":{"name":"JURNAL ABDIMAS PLJ","volume":"58 24","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-07-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141809915","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
京公网安备 11010802042870号
京ICP备2023020795号-1
扫码关注我们
求助内容：
应助结果提醒方式：