Nowadays, performance improvement in order to reach the economic, technical and social objectives has become essential for all enterprises whose want to stay competitive. For this reason, enterprises should set up a decision support system which will give them their performance’s level at every moment through different performance indicators. More often, the setting up of such a system is long and difficult and many projects are relinquished before the end. A part of those failures are due to a bad data recovery. This it is the first process of the decisional chain: the most important. Indeed, the whole system is incremented by this process, which will permit the aggregation of the different performance indicators. This article aims to propose models that facilitate the data recovery process improvement during the system conception phase through the results of a performance indicators system definition.
{"title":"Contribution to Interoperability of Decision Support Systems Focusing on the Data Recovery Process","authors":"Guillaume Vicien, Y. Ducq, B. Vallespir","doi":"10.1109/I-ESA.2009.36","DOIUrl":"https://doi.org/10.1109/I-ESA.2009.36","url":null,"abstract":"Nowadays, performance improvement in order to reach the economic, technical and social objectives has become essential for all enterprises whose want to stay competitive. For this reason, enterprises should set up a decision support system which will give them their performance’s level at every moment through different performance indicators. More often, the setting up of such a system is long and difficult and many projects are relinquished before the end. A part of those failures are due to a bad data recovery. This it is the first process of the decisional chain: the most important. Indeed, the whole system is incremented by this process, which will permit the aggregation of the different performance indicators. This article aims to propose models that facilitate the data recovery process improvement during the system conception phase through the results of a performance indicators system definition.","PeriodicalId":122475,"journal":{"name":"2009 International Conference on Interoperability for Enterprise Software and Applications China","volume":"260 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2009-04-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122682574","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
To provide right service to the right customer at the right time and with reasonable price is the optimal goal of the service providers. Therefore in order to develop a competitive service system it is important to pay more attention on customer’s actual needs and the transformation of customer’s needs into the service system. With the experiences accumulated in developing and implementing some typical IT systems in manufacturing enterprises from past decade, ICES research center proposed SQFD, a lifecycle service quality assurance approach, to assist service providers to build better quality service system. SQFD not only adopted QFD approach in build-time service quality design, but also further extended it into run-time performance monitoring and evaluation, and bottom-up system optimization. As fundamental element of SQFD a model of service quality indicators is also presented in the paper.
{"title":"A SQFD Approach for Service System Design Evaluation and Optimization","authors":"Shu Liu, Xiaofei Xu, Zhongjie Wang","doi":"10.1109/I-ESA.2009.29","DOIUrl":"https://doi.org/10.1109/I-ESA.2009.29","url":null,"abstract":"To provide right service to the right customer at the right time and with reasonable price is the optimal goal of the service providers. Therefore in order to develop a competitive service system it is important to pay more attention on customer’s actual needs and the transformation of customer’s needs into the service system. With the experiences accumulated in developing and implementing some typical IT systems in manufacturing enterprises from past decade, ICES research center proposed SQFD, a lifecycle service quality assurance approach, to assist service providers to build better quality service system. SQFD not only adopted QFD approach in build-time service quality design, but also further extended it into run-time performance monitoring and evaluation, and bottom-up system optimization. As fundamental element of SQFD a model of service quality indicators is also presented in the paper.","PeriodicalId":122475,"journal":{"name":"2009 International Conference on Interoperability for Enterprise Software and Applications China","volume":"49 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2009-04-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129375179","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
A. Grilo, L. Lapão, R. Jardim-Gonçalves, V. Cruz-Machado
A major challenge for Information Systems design and management within healthcare units is the need to accommodate the complexity and changeability in terms of their clinical protocols, technology, business and administrative processes. Interoperability is the response to these demands but there are many ways to achieve an “interoperable” information system. In this paper we address the requirements of a healthcare interoperability framework to enhance enterprise architecture interoperability of healthcare organizations, while maintaining the organization’s technical and operational environments, and installed technology. The paper advocates the role of the Chief Information Officer (CIO) in dealing with challenges posed by the need to achieve healthcare interoperability at the different layers, and in developing and executing an interoperability strategy, which must be aligned with the health organization’s business, administrative and clinical processes.
{"title":"Challenges for the Development of Interoperable Information Systems in Healthcare Organizations","authors":"A. Grilo, L. Lapão, R. Jardim-Gonçalves, V. Cruz-Machado","doi":"10.1109/I-ESA.2009.56","DOIUrl":"https://doi.org/10.1109/I-ESA.2009.56","url":null,"abstract":"A major challenge for Information Systems design and management within healthcare units is the need to accommodate the complexity and changeability in terms of their clinical protocols, technology, business and administrative processes. Interoperability is the response to these demands but there are many ways to achieve an “interoperable” information system. In this paper we address the requirements of a healthcare interoperability framework to enhance enterprise architecture interoperability of healthcare organizations, while maintaining the organization’s technical and operational environments, and installed technology. The paper advocates the role of the Chief Information Officer (CIO) in dealing with challenges posed by the need to achieve healthcare interoperability at the different layers, and in developing and executing an interoperability strategy, which must be aligned with the health organization’s business, administrative and clinical processes.","PeriodicalId":122475,"journal":{"name":"2009 International Conference on Interoperability for Enterprise Software and Applications China","volume":"8 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2009-04-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114979155","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Enterprise information resources describe the characteristics of an enterprise from different perspectives. Effective management of information resources plays an important role in the business decision-making process. However, interoperation between information resources has always been a hard issue due to the difference in syntax and semantics. Establishing ontologies for enterprise information resources and using ontology mapping techniques to achieve semantic interoperability provides a viable solution for the above-mentioned problem. ISO/IEC 19763-3 (MFI-3)1 provides a metamodel for the registration of structural and evolutionary information about ontologies. It can help to eliminate the "blind spots" phenomenon in the ontology searching process, which is caused by the language or technical specialties. This paper explains the rational of MFI-3 and illustrates its usage in the semantic interoperation between enterprises.
{"title":"MFI-3: An Enabler for Semantic Interoperation between Enterprise Information Resources","authors":"Yangfan He, K. He, Chong Wang, Jian Wang","doi":"10.1109/I-ESA.2009.28","DOIUrl":"https://doi.org/10.1109/I-ESA.2009.28","url":null,"abstract":"Enterprise information resources describe the characteristics of an enterprise from different perspectives. Effective management of information resources plays an important role in the business decision-making process. However, interoperation between information resources has always been a hard issue due to the difference in syntax and semantics. Establishing ontologies for enterprise information resources and using ontology mapping techniques to achieve semantic interoperability provides a viable solution for the above-mentioned problem. ISO/IEC 19763-3 (MFI-3)1 provides a metamodel for the registration of structural and evolutionary information about ontologies. It can help to eliminate the \"blind spots\" phenomenon in the ontology searching process, which is caused by the language or technical specialties. This paper explains the rational of MFI-3 and illustrates its usage in the semantic interoperation between enterprises.","PeriodicalId":122475,"journal":{"name":"2009 International Conference on Interoperability for Enterprise Software and Applications China","volume":"48 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2009-04-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124800974","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Arne-Jørgen Berre, Fangning Liu, Jiucheng Xu, B. Elvesæter
This paper presents an approach for comparing two architectures for ontology-based semantic annotation for service interoperability, the EMPOWER archi-tecture using platform specific XML-based technologies and the MEMPOWER architecture extending this with platform independent Model Driven Architecture (MDA) based technologies. We will compare the two architectures with respect to pilot requirements and experienced advantages and challenges for model driven systems. The two approaches are being evaluated based on examples from interoperability between ERP-systems in a Buyer/Seller interaction context.
{"title":"Model Driven Service Interoperability through Use of Semantic Annotations","authors":"Arne-Jørgen Berre, Fangning Liu, Jiucheng Xu, B. Elvesæter","doi":"10.1109/I-ESA.2009.58","DOIUrl":"https://doi.org/10.1109/I-ESA.2009.58","url":null,"abstract":"This paper presents an approach for comparing two architectures for ontology-based semantic annotation for service interoperability, the EMPOWER archi-tecture using platform specific XML-based technologies and the MEMPOWER architecture extending this with platform independent Model Driven Architecture (MDA) based technologies. We will compare the two architectures with respect to pilot requirements and experienced advantages and challenges for model driven systems. The two approaches are being evaluated based on examples from interoperability between ERP-systems in a Buyer/Seller interaction context.","PeriodicalId":122475,"journal":{"name":"2009 International Conference on Interoperability for Enterprise Software and Applications China","volume":"64 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2009-04-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129025047","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Retrieving and composing individuals' capabilities are mentioned in many different research fields, like competence-based management, enterprise knowledge management systems, knowledge representation theory and so on. This work focuses on capability representation, discovery and composition in heterogeneous knowledge representation environments which is a framework for heterogeneous knowledge management systems. We define a capability representation language in Description Logics, and we propose approaches and algorithms for capability management and discovery, as we outline how our proposals are implemented in a mediator-based prototype system.
{"title":"Representing and Discovering Capabilities and Their Complementarity","authors":"Dong Cheng, N. Boudjlida","doi":"10.1109/I-ESA.2009.42","DOIUrl":"https://doi.org/10.1109/I-ESA.2009.42","url":null,"abstract":"Retrieving and composing individuals' capabilities are mentioned in many different research fields, like competence-based management, enterprise knowledge management systems, knowledge representation theory and so on. This work focuses on capability representation, discovery and composition in heterogeneous knowledge representation environments which is a framework for heterogeneous knowledge management systems. We define a capability representation language in Description Logics, and we propose approaches and algorithms for capability management and discovery, as we outline how our proposals are implemented in a mediator-based prototype system.","PeriodicalId":122475,"journal":{"name":"2009 International Conference on Interoperability for Enterprise Software and Applications China","volume":"15 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2009-04-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126220292","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Following with the rapid development of ECommerce websites and on-line business, how to aggregate and unify information from millions of on-line ontologies becomes an important searching field. In order to solve this problem among taxonomy ontologies, this paper proposed a searching method based on fuzzy clustering. The similarity among different conceptions can be well calculated by fuzzy clustering.Getting the queries from users, this method can both give the final searching answers according to the similarity and arrange these answers in special order which can be defined by users or system designers. During the discussion, an instance which used this method in sports clothes selling websites was given out. What is more, a propositional answer method which can reveal the relationship among the answers was described. In conclusion, fuzzy clustering method can work well in analyzing concept similarity among E-commerce websites.
{"title":"Taxonomy Ontology Searching Method Based on Fuzzy Clustering","authors":"Zhao Yangyao, Deng Sheng-chun, Wang Nianbin","doi":"10.1109/I-ESA.2009.17","DOIUrl":"https://doi.org/10.1109/I-ESA.2009.17","url":null,"abstract":"Following with the rapid development of ECommerce websites and on-line business, how to aggregate and unify information from millions of on-line ontologies becomes an important searching field. In order to solve this problem among taxonomy ontologies, this paper proposed a searching method based on fuzzy clustering. The similarity among different conceptions can be well calculated by fuzzy clustering.Getting the queries from users, this method can both give the final searching answers according to the similarity and arrange these answers in special order which can be defined by users or system designers. During the discussion, an instance which used this method in sports clothes selling websites was given out. What is more, a propositional answer method which can reveal the relationship among the answers was described. In conclusion, fuzzy clustering method can work well in analyzing concept similarity among E-commerce websites.","PeriodicalId":122475,"journal":{"name":"2009 International Conference on Interoperability for Enterprise Software and Applications China","volume":"105 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2009-04-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122879570","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
With the extensive use of computer aided systems in product design, manufacture and analysis, a mass of documents are produced. These documents provide engineering information in integrated environment of enterprise for engineers, but maintained by different systems in different forms. Current information retrieval approaches usually lack semantic supports for different kinds of documents, which leads to insufficiency of content representation and misunderstanding of query intention. To effectively search engineering information in various documents, and consider semantic information in engineering domain, an ontology-based information retrieval framework is presented. As the center of framework, ontologies are established to support document analysis and query processing through information representation in semantic level, and complete the mapping between user queries and document resources. The framework provides a unified platform for multi-source engineering information retrieval(EIR) from various documents in integrated environment.
{"title":"Research on Ontology-Based Multi-source Engineering Information Retrieval in Integrated Environment of Enterprise","authors":"Y. Yao, Lanfen Lin, Jinxiang Dong","doi":"10.1109/I-ESA.2009.25","DOIUrl":"https://doi.org/10.1109/I-ESA.2009.25","url":null,"abstract":"With the extensive use of computer aided systems in product design, manufacture and analysis, a mass of documents are produced. These documents provide engineering information in integrated environment of enterprise for engineers, but maintained by different systems in different forms. Current information retrieval approaches usually lack semantic supports for different kinds of documents, which leads to insufficiency of content representation and misunderstanding of query intention. To effectively search engineering information in various documents, and consider semantic information in engineering domain, an ontology-based information retrieval framework is presented. As the center of framework, ontologies are established to support document analysis and query processing through information representation in semantic level, and complete the mapping between user queries and document resources. The framework provides a unified platform for multi-source engineering information retrieval(EIR) from various documents in integrated environment.","PeriodicalId":122475,"journal":{"name":"2009 International Conference on Interoperability for Enterprise Software and Applications China","volume":"5 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2009-04-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133937838","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
In a world of fast changing environments for business, the need for innovation is one of the most stable items. On the other hand, innovation is influenced by more and more factors, like increasing products and service complexity ore growing numbers of partners, involved into a single product innovation. This paper introduces interoperability problems related to simultaneous business and product development. Experiences from a benchmarking study carried out between four major companies in Germany will underline the described problems. A new research project “IsyProM”., national funded, just started to analyse interoperability issues in this. An overview about the IsyProM approach will conclude this paper.
{"title":"Interoperability Issues in the Field of Innovation Management","authors":"T. Knothe, R. Jochem","doi":"10.1109/I-ESA.2009.54","DOIUrl":"https://doi.org/10.1109/I-ESA.2009.54","url":null,"abstract":"In a world of fast changing environments for business, the need for innovation is one of the most stable items. On the other hand, innovation is influenced by more and more factors, like increasing products and service complexity ore growing numbers of partners, involved into a single product innovation. This paper introduces interoperability problems related to simultaneous business and product development. Experiences from a benchmarking study carried out between four major companies in Germany will underline the described problems. A new research project “IsyProM”., national funded, just started to analyse interoperability issues in this. An overview about the IsyProM approach will conclude this paper.","PeriodicalId":122475,"journal":{"name":"2009 International Conference on Interoperability for Enterprise Software and Applications China","volume":"73 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2009-04-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"134639739","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
The need for mobile information systems is growing, yet the challenge of requirements engineering for this particular type of systems has not been much explored. While there are several proposals for taxonomies of quality requirements, mobility has not been investigated as a potential category in such taxonomies. This paper proposes a taxonomy of mobility-related requirements. Structurally, the taxonomy is much inspired by similar taxonomies for safety and security-related requirements. However, the differences between mobility and safety/security implies that other sources also had to be taken into account, discussing the concept of mobility from an IS perspective. The proposed taxonomy may be used as a starting point for guidelines on how to write mobility-related requirements, as well as a basis for completeness checklists.
{"title":"Taxonomy of Mobility-Related Requirements","authors":"S. Gopalakrishnan, G. Sindre","doi":"10.1109/I-ESA.2009.20","DOIUrl":"https://doi.org/10.1109/I-ESA.2009.20","url":null,"abstract":"The need for mobile information systems is growing, yet the challenge of requirements engineering for this particular type of systems has not been much explored. While there are several proposals for taxonomies of quality requirements, mobility has not been investigated as a potential category in such taxonomies. This paper proposes a taxonomy of mobility-related requirements. Structurally, the taxonomy is much inspired by similar taxonomies for safety and security-related requirements. However, the differences between mobility and safety/security implies that other sources also had to be taken into account, discussing the concept of mobility from an IS perspective. The proposed taxonomy may be used as a starting point for guidelines on how to write mobility-related requirements, as well as a basis for completeness checklists.","PeriodicalId":122475,"journal":{"name":"2009 International Conference on Interoperability for Enterprise Software and Applications China","volume":"37 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2009-04-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114407405","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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