Pub Date : 2023-01-15DOI: 10.35791/agrirud.v4i3.45799
Melele Kogoya, Tommy F. Lolowang, Rine Kaunang
The objective of this research is to analyze the quality of public services at the Population and Civil Registry Office of Puncak Jaya Regency. The sample was determined by probability sampling with simple random sampling technique as many as 11 people. Data were analyzed descriptively qualitatively in the form of frequency tables. The research results indicated that the unsatisfactory quality of service on the tangible dimension is the completeness of the computer; on the reliability dimension is the discipline of officers in providing services; the responsiveness dimension, all indicators are unsatisfactory, namely employees are slow in providing services which is marked by a discrepancy between the service schedule and the established rules, so that the completion of KTP and KK is not in accordance with the required time; on the assurance dimension, guarantees for the completion of the KTP and KK are not in accordance with the required time; and on the dimension of empathy is the persistence of employees in providing services.
{"title":"KUALITAS PELAYANAN PUBLIK DINAS KEPENDUDUKAN DAN PENCATATAN SIPIL KABUPATEN PUNCAK JAYA (Public Service Quality in Department Of Population and Civil Registration Puncak Jaya Regency)","authors":"Melele Kogoya, Tommy F. Lolowang, Rine Kaunang","doi":"10.35791/agrirud.v4i3.45799","DOIUrl":"https://doi.org/10.35791/agrirud.v4i3.45799","url":null,"abstract":"The objective of this research is to analyze the quality of public services at the Population and Civil Registry Office of Puncak Jaya Regency. The sample was determined by probability sampling with simple random sampling technique as many as 11 people. Data were analyzed descriptively qualitatively in the form of frequency tables. The research results indicated that the unsatisfactory quality of service on the tangible dimension is the completeness of the computer; on the reliability dimension is the discipline of officers in providing services; the responsiveness dimension, all indicators are unsatisfactory, namely employees are slow in providing services which is marked by a discrepancy between the service schedule and the established rules, so that the completion of KTP and KK is not in accordance with the required time; on the assurance dimension, guarantees for the completion of the KTP and KK are not in accordance with the required time; and on the dimension of empathy is the persistence of employees in providing services.","PeriodicalId":126901,"journal":{"name":"Journal of Agribusiness and Rural Development (Jurnal Agribisnis dan Pengembangan Pedesaan)","volume":"70 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-01-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"134031556","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-01-15DOI: 10.35791/agrirud.v4i3.45811
Lucky Boy Jovfan Koroh, Theodora M. Katiandagho, Jelly R. D. Lumingkewas
East Bolaang Mongondow is one of the areas that has begun to develop the tourism sector apart from agriculture, animal husbandry, services, mining and others. The tourism sector which was developed about three years ago before the outbreak of Covid 19, especially in Jiko Induk Village was the Abadi Beach, Tanjung Silar Beach and Cimoki Beach tourism. This has had the impact of decreasing tourist visits to Jiko Induk Village, which has resulted in decreased income for the people of Jiko Induk Village who work in the tourism sector. aims to describe changes in the condition of people's income in Jiko Induk Village both for people who work as farmers and fishermen as well as service sellers at tourist destinations Cimoki Beach, Abadi Beach and Tanjung Silar, namely by category before becoming a tourist destination, when it became a tourist destination and during the Covid 19 Pandemic. The research result showed that the category of changes in livelihood during the Covid 19 Pandemic illustrates that 13 respondents who have the profession of part-time workers, namely as fishermen and sellers of boat motorcycle taxi services, with a percentage of 43.33%, and people who have jobs as car driver renters, builders, yellow rice sellers and BRI Link Agents each had 1 respondent with a percentage of 3.33%. Thus the category of changes in the livelihoods of the Jiko Induk Village community experienced a significant change in livelihood when it became a tourist destination by opening new jobs for the Jiko Induk Village community.
{"title":"PERUBAHAN PENDAPATAN MASYARAKAT DESA JIKO INDUK KECAMATAN MOTONGKAD, BOLAANG MONGONDOW TIMUR PADA MASA PANDEMI COVID 19 (Changes In Income of The Jiko Induk Village Communities Motongkad District, Bolaang Mongondow East during The Pandemic Covid 19)","authors":"Lucky Boy Jovfan Koroh, Theodora M. Katiandagho, Jelly R. D. Lumingkewas","doi":"10.35791/agrirud.v4i3.45811","DOIUrl":"https://doi.org/10.35791/agrirud.v4i3.45811","url":null,"abstract":"East Bolaang Mongondow is one of the areas that has begun to develop the tourism sector apart from agriculture, animal husbandry, services, mining and others. The tourism sector which was developed about three years ago before the outbreak of Covid 19, especially in Jiko Induk Village was the Abadi Beach, Tanjung Silar Beach and Cimoki Beach tourism. This has had the impact of decreasing tourist visits to Jiko Induk Village, which has resulted in decreased income for the people of Jiko Induk Village who work in the tourism sector. aims to describe changes in the condition of people's income in Jiko Induk Village both for people who work as farmers and fishermen as well as service sellers at tourist destinations Cimoki Beach, Abadi Beach and Tanjung Silar, namely by category before becoming a tourist destination, when it became a tourist destination and during the Covid 19 Pandemic. \u0000The research result showed that the category of changes in livelihood during the Covid 19 Pandemic illustrates that 13 respondents who have the profession of part-time workers, namely as fishermen and sellers of boat motorcycle taxi services, with a percentage of 43.33%, and people who have jobs as car driver renters, builders, yellow rice sellers and BRI Link Agents each had 1 respondent with a percentage of 3.33%. Thus the category of changes in the livelihoods of the Jiko Induk Village community experienced a significant change in livelihood when it became a tourist destination by opening new jobs for the Jiko Induk Village community.","PeriodicalId":126901,"journal":{"name":"Journal of Agribusiness and Rural Development (Jurnal Agribisnis dan Pengembangan Pedesaan)","volume":"73 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-01-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131785957","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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