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Perceptions of Leadership and Culture in Private and Public Organisations: A Sectoral Comparison Over Five Years and 12 Independent Studies 私营和公共组织对领导力和文化的看法:五年和12项独立研究的部门比较
Pub Date : 2023-01-17 DOI: 10.25159/2664-3731/10741
A. Grobler
Leadership is regarded as essential in life, in society and in organisations. It is for this reason that this article studies leadership, in particular employees’ perceptions of leadership, with regard to social exchange and institutional (behavioural) isomorphism theories, acknowledging the contextual differences between the private and the public sectors. The purpose of the article is to compare the perceptions of employees from organisations in the private and the public sector based on 12 independent cross-sectional studies (conducted over five years). Eight leadership styles were examined, namely, authentic, empowering, ethical, servant, transformational, transactional, and ubuntu or Afrocentric leadership, and leader–member exchange. One of the studies included a measurement of organisational culture, to be brought in relation with leadership. The results of this study indicate that the employees in the private sector have a significantly better perception of leadership compared to those in the public sector (except for transactional leadership). It was further found that the two sectors differ significantly with regard to the perceived cultures, and that the cultural types are related to the perception of leadership. Recommendations are not only made in general, but also with regard to improving the perception of leadership (which has an impact on employee behaviour, attitudes and organisational performance) in the public sector, based on the findings of this study.
在生活、社会和组织中,领导力被认为是必不可少的。正是出于这个原因,本文研究领导力,特别是员工对领导力的看法,考虑到社会交换和制度(行为)同构理论,承认私营部门和公共部门之间的背景差异。本文的目的是根据12项独立的横断面研究(进行了五年以上),比较私营和公共部门组织员工的看法。研究考察了八种领导风格,即真实型、授权型、伦理型、服务型、转型型、交易型、乌班图型或非洲中心型领导,以及领导-成员交换型领导。其中一项研究包括对组织文化的衡量,将与领导力联系起来。本研究结果表明,私营部门员工对领导的感知明显优于公共部门员工(交易型领导除外)。进一步发现,两个部门在感知文化方面存在显著差异,文化类型与领导力感知有关。根据本研究的结果,不仅提出了一般的建议,而且还提出了关于改善公共部门对领导的看法(这对员工的行为、态度和组织绩效有影响)。
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引用次数: 0
Perceptual Differences of the Multidimensional Value of a Relationship with Agribusiness in South Mozambique: A Multi-group Confirmatory Factor Analysis 感知差异的多维价值的关系与农业综合企业在南莫桑比克:多组验证性因素分析
Pub Date : 2022-12-28 DOI: 10.25159/2664-3731/9080
J. Joaquim, Ana Sampaio, João Mosca
In developing countries, the integration of family farmers and wage earners (WEs) into petty commodity producers (PCPs) in global value chains linked to international agribusiness is evident. These forms of production were driven by colonial governments and were associated with the plantation sector. Currently, these forms of integration are encouraged by the state, development agencies, and agribusiness. This study investigated the invariance in the perceived value (PV) between WEs and PCPs about their relationship with Xinavane Sugarcane (ADX), a foreign multinational capital agribusiness in Maputo Province, Mozambique. The reduced 12-item PERVAL scale related to four first order latent constructs of PV underlying the concept was explored: functional value (FV), emotional value (EV), social value (SV), and monetary value (MV). The perceptual differences between the groups were assessed using multi-group confirmatory factor analysis (MCFA). The results indicated no statistically significant differences regarding the groups’ perceptions of MV, while the remaining perceptual differences can be partly explained by the PCPs’ characteristics. Future research should compare both groups’ PV, according to the modalities of integration, functions and the type of partnership agreement established with ADX. The study highlighted cognitive-economic judgment as a crucial factor in relational value creation in the agricultural context, and the dependence of the affective and social aspects on cognitive-utilitarian aspects of the relationship. The study also served to gauge the benefits and sacrifices perceived by the PCPs’ and WEs’ decision whether or not to continue their relationship with ADX. The PV was applied in the context of a relationship in the provision of agricultural services. The study captured the PV from a multidimensional perspective which encompassed cognitive-utilitarian and hedonic aspects in emotional terms as well as social consequences derived from the relationship, in a comparative approach of groups with distinct characteristics evaluated simultaneously.
在发展中国家,家庭农民和工薪阶层融入与国际农业综合企业相关的全球价值链中的小商品生产者(pcp)是显而易见的。这些生产形式是由殖民政府推动的,与种植园部门有关。目前,这些形式的整合受到国家、发展机构和农业综合企业的鼓励。本研究考察了西部农业企业与pcp与莫桑比克马普托省一家外资跨国农业综合企业Xinavane Sugarcane (ADX)关系的感知价值(PV)的不变性。本研究以功能价值(FV)、情感价值(EV)、社会价值(SV)和货币价值(MV)四个一阶潜在概念为基础,探讨了缩减后的12项PERVAL量表。采用多组验证性因子分析(MCFA)评估各组之间的感知差异。结果显示各组对MV的感知没有统计学上的显著差异,而其余的感知差异可以部分解释为pcp的特征。未来的研究应该根据整合的方式、功能和与ADX建立的伙伴关系协议的类型来比较两组的PV。该研究强调了认知经济判断是农业背景下关系价值创造的关键因素,以及情感和社会方面对关系的认知功利方面的依赖。该研究还评估了pcp和WEs是否继续与ADX保持关系的决定所带来的好处和牺牲。PV是在提供农业服务的关系范围内应用的。该研究从多维角度捕捉了PV,其中包括情感方面的认知功利主义和享乐主义方面,以及从这种关系中产生的社会后果,采用了同时评估具有不同特征的群体的比较方法。
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引用次数: 0
Influence of Job Satisfaction on Employee Relations and Work Engagement 工作满意度对员工关系和工作投入的影响
Pub Date : 2022-12-28 DOI: 10.25159/2664-3731/9669
Z. W. Shabane, C. Schultz, K. Lessing, Catharina E. Van Hoek
In order to positively influence the levels of employee job satisfaction and create work engagement, organisations need to ensure that employee relations are harmonious and strategically designed. Job satisfaction has been identified as a strategic tool for organisational success and sustainability. To date, no studies have investigated the influence of job satisfaction on employee relations and work engagement in a military setting in South Africa. The research design of this study was quantitative, utilising a structured, self-administered questionnaire. The responses were extrapolated and analysed. The questionnaire was distributed to 618 members of the targeted population of 13 741 personnel in the South African Army Formation. The response rate was 56.8% (N = 349). A 5-point Likert-scale comprising 67 questions was used to collect the data. The statistical analysis used structural equation modelling and revealed that the questionnaire had a relatively high internal validity and reliability. A key outcome was a validated framework for improving work engagement through employee relations and job satisfaction in the military. The themes and sub-themes that emerged concerned employee relations, job satisfaction and work engagement. The study contributes to the existing body of knowledge regarding human resource management, particularly employee relations, job satisfaction and work engagement. Further, the study demonstrated that there was generally a linkage between job satisfaction, employee relations and work engagement among the population under study. The limitation of the study was that the generalisability of the results across the entire military and other sectors is not feasible. It was recommended that management put strategies in place to ensure that job satisfaction is enhanced and maintained so that it can positively contribute to high levels of employee relations and work engagement.
为了积极影响员工的工作满意度和创造工作投入,组织需要确保员工关系和谐和战略设计。工作满意度已被确定为组织成功和可持续发展的战略工具。到目前为止,还没有研究调查工作满意度对员工关系和工作投入在南非的军事环境的影响。本研究的研究设计是定量的,采用结构化的自我管理问卷。对这些反应进行了推断和分析。问题单已分发给南非陆军编制13 741名目标人口中的618名成员。有效率为56.8% (N = 349)。采用李克特5分量表(包括67个问题)收集数据。统计分析采用结构方程模型,问卷具有较高的内部效度和信度。一个关键的成果是一个有效的框架,通过员工关系和工作满意度来提高军队的工作参与度。研究的主题和副主题涉及员工关系、工作满意度和工作投入。该研究对现有的人力资源管理知识体系,特别是员工关系、工作满意度和工作投入做出了贡献。此外,研究表明,在研究对象中,工作满意度、员工关系和工作投入之间普遍存在联系。这项研究的局限性在于,研究结果在整个军队和其他部门的通用性是不可行的。建议管理层制定策略,以确保提高和保持工作满意度,从而积极促进高水平的员工关系和工作投入。
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引用次数: 2
Evidence of Sasol Limited’s Contribution to Skills Development in Democratic South Africa 沙索有限公司对民主南非技能发展贡献的证据
Pub Date : 2022-12-28 DOI: 10.25159/2664-3731/10622
J. Mathekga, Audrey Mahlaela, Loyiso Maciko
There has been a renewed call nationally for the private sector to contribute to knowledge and skills development (i.e., capacity building) in South Africa. Yet, only a handful of writers have acknowledged the recent progress of Sasol Limited’s (hereafter Sasol or the company) contribution to knowledge and skills development in South Africa. Skills development is placed centrally as a means of empowering people to participate in the South African economy; to pursue alternative career opportunities; and to become self-employed. This article assesses a study that researched Sasol’s contribution to knowledge and skills development in South Africa. Sasol is a global integrated chemicals and energy company. The company was established in 1950 in Sasolburg, in the former Orange Free State (now Free State) province of South Africa, as a state-owned entity. The company was partially privatised in 1979 and wholly privatised in the early 2000s. The study aimed to explore Sasol’s skills development programmes. The information in the article was obtained from the company’s annual reports, as well as an interview with the company’s senior manager responsible for learning and development. The interview was conducted on 11 October 2021. The findings indicated that Sasol’s skills development is linked to the development agenda of the South African government and its key policies, notably, the National Development Plan 2030 (NDP); the Medium-Term Strategic Framework 2019–2024 (MTSF); the White Paper on Science, Technology and Innovation (WPSTI); and the Industrial Policy Action Plan 2018/19–2020/21 (IPAP). Further, Sasol contributes to women’s empowerment in South Africa through its skills development programme.
全国再次呼吁私营部门为南非的知识和技能发展(即能力建设)作出贡献。然而,只有少数作家承认Sasol有限公司(以下简称Sasol或公司)最近对南非知识和技能发展的贡献。技能发展被放在中心位置,作为赋予人民参与南非经济能力的一种手段;追求不同的职业机会;成为个体经营者。本文评估了一项研究Sasol对南非知识和技能发展的贡献。沙索是一家全球性的综合性化工和能源公司。该公司成立于1950年,位于南非前奥兰治自由邦(现自由邦)省的萨索尔堡,是一家国有实体。该公司在1979年部分私有化,并在21世纪初完全私有化。这项研究旨在探索沙索的技能发展项目。文章中的信息来源于公司的年度报告,以及对公司负责学习和发展的高级经理的采访。访谈于2021年10月11日进行。研究结果表明,Sasol的技能发展与南非政府的发展议程及其关键政策有关,特别是2030年国家发展计划(NDP);《2019-2024年中期战略框架》;《科技创新白皮书》;《2018/19-2020/21年产业政策行动计划》(IPAP)。此外,沙索还通过其技能发展方案为南非妇女赋权作出贡献。
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引用次数: 0
Mixed Methods Exploration towards a Proposed Strategic Union Management Framework for 4IR Union Effectiveness 针对4IR联盟有效性提出的战略联盟管理框架的混合方法探索
Pub Date : 2022-12-28 DOI: 10.25159/2664-3731/9141
Hlalele Matebese, C. Govender
In global contexts, labour unions play a crucial role in enhancing the employment relationship (ER) between employers and employees by negotiating and protecting employee rights and interests. Effective union strategies use the fourth industrial revolution (4IR) to advance employee development; contribute to the business; and grow themselves and economies. This article presents the results of an in-depth mixed methods research exploration of the South African information and communications technology (ICT) union-management strategy towards finding and proposing a strategic management framework for 4IR union effectiveness. There is scarce literature on the relationship between union leadership, effectiveness, limitations, strategies and 4IR integration with people, productivity and planetary advancement. In the ICT sector, which is fundamental to advancing the 4IR and growing the economy, effective labour-management strategies must defend employee interests. This empirical study adopted a three-phased sequential mixed methods research design. Phase 1 included quantitative findings (N = 314), Phase 2 qualitative findings (N = 12), while Phase 3 triangulated the findings from phases 1 and 2. Factor analysis was employed for the quantitative phase and thematic analysis for the qualitative phase. All aspects regarding ethical considerations adhered to research ethics. The Phase 3 findings revealed several common quantitative factors which were correlated with the qualitative themes. To advance in the 4IR workplace, union leaders must comply with International Labour Organisation (ILO) and national legislation; collaborate and network on effective strategies; and develop themselves, employees and societies. Theoretically, the study adds to the body of knowledge in union-management strategy in the 4IR, ICT and South Africa.
在全球范围内,工会通过谈判和保护雇员权益,在加强雇主与雇员之间的雇佣关系方面发挥着至关重要的作用。有效的工会战略利用第四次工业革命(4IR)促进员工发展;对公司有贡献;实现自身和经济的增长。本文介绍了对南非信息和通信技术(ICT)工会管理战略的深入混合方法研究探索的结果,旨在寻找和提出4IR工会有效性的战略管理框架。关于工会领导、有效性、局限性、战略和第四次工业革命与人、生产力和全球进步之间关系的文献很少。信息通信技术行业是推动第四次工业革命和经济增长的基础,有效的劳动管理战略必须保护员工的利益。本实证研究采用三阶段序贯混合方法进行研究设计。第一阶段包括定量结果(N = 314),第二阶段包括定性结果(N = 12),而第三阶段对第一阶段和第二阶段的结果进行了三角测量。定量阶段采用因子分析,定性阶段采用专题分析。关于伦理考虑的各个方面都坚持研究伦理。第三阶段的研究结果揭示了几个与定性主题相关的常见定量因素。为了在第四次工业革命的工作场所取得进展,工会领导人必须遵守国际劳工组织(ILO)和国家立法;就有效的策略进行协作和建立网络;发展自己、员工和社会。从理论上讲,该研究增加了第四次工业革命、信息通信技术和南非工会管理战略的知识体系。
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引用次数: 0
Key Success Factors for a Workplace Skills Plan: A Case of a Developing Country 职场技能计划的关键成功因素:一个发展中国家的案例
Pub Date : 2022-12-28 DOI: 10.25159/2664-3731/10076
T. van der Westhuizen, Proctus Lucky Shange
Questions have been raised by organisations such as the South African Department of Education regarding the value of the investment made towards employees in respect of the implementation of a workplace skills plan in their organisations. A further question pertains to the levels of competencies of human resource officials, who are often saddled with the responsibility of implementing a workplace skills plan in their organisation. In this article, we focus on the role of strategic human resource management across the implementation of a workplace skills plan throughout the twenty-first century to improve the performance of organisations in developing countries. The recent advances in the structure of organisations demand robust employee development, especially regarding role players who are involved in the implementation of a workplace skills plan for the improved performance of their organisations. We conducted and investigated a quantitative analysis of an existing structure for development and implementation of a workplace skills plan in the Limpopo Department of Education with regard to its adoption and performance. A total of 75 managers were sampled through probability sampling based on data gathered from the Limpopo Department of Education which indicated a population size of 1 019 managers. In the study, we provide insights for organisations into implementing a workplace skills plan in public sectors, identifies bottlenecks encountered in the process of implementation, and propose strategies that can be employed to overcome relevant challenges.
南非教育部等组织就在其组织中实施工作场所技能计划方面对雇员进行的投资的价值提出了问题。另一个问题与人力资源官员的能力水平有关,他们往往肩负着在其组织内实施工作场所技能计划的责任。在本文中,我们将重点关注战略人力资源管理在整个21世纪实施工作场所技能计划以提高发展中国家组织绩效中的作用。组织结构的最新进展要求强大的员工发展,特别是关于参与实施工作场所技能计划以提高组织绩效的角色参与者。我们对林波波省教育部现有的工作场所技能计划的发展和实施结构进行了定量分析,并对其采用和绩效进行了调查。根据从林波波省教育部收集的数据,通过概率抽样对75名管理人员进行了抽样,这表明人口规模为1 019名管理人员。在这项研究中,我们为组织在公共部门实施工作场所技能计划提供了见解,确定了实施过程中遇到的瓶颈,并提出了可以用来克服相关挑战的策略。
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引用次数: 0
Organisational Justice among Engineers at a South African Energy Provider: A Demographic Analysis 南非一家能源供应商工程师的组织公正:人口统计分析
Pub Date : 2022-12-28 DOI: 10.25159/2664-3731/9667
C. Schultz, A. G. Molopo, K. Lessing
Employees’ perceived fairness may greatly influence their employee relations, attitudes and behaviours. A demographic analysis to investigate the perceived fairness among engineers at a South African energy provider has not yet been conducted. Thus, the purpose of the current research study was to analyse the demographics of engineers at a South African energy provider in terms of organisational justice. A quantitative research method was used and 229 engineers – 164 engineers, 44 senior engineers and 21 chief engineers – participated in the study. The results showed that there were no significant relationships between the demographic variables and organisational justice. There were significant differences in how the different occupational levels perceived procedural justice, but no difference in how they perceived interpersonal justice. For the chief engineers, gender and occupational level significantly predicted organisational justice. A practical implication of the study is that the findings provided useful insight regarding the occupational level of chief engineer who perceived procedural justice in a positive light, while the occupational levels of chief engineer and engineer held a positive perception regarding organisational justice. The contribution of the study lies in the fact that all occupational levels of engineers should be treated in the same way and that demographic differences should be taken into consideration in doing so. It is recommended that management encourage a culture of employee interactions since this will improve interpersonal justice; ensure transparency regarding what is happening in the organisation; and eliminate uncertainty through employee engagement sessions.
员工的公平感会对员工关系、态度和行为产生很大的影响。一项调查南非一家能源供应商工程师公平感的人口统计分析尚未进行。因此,当前研究的目的是分析南非能源供应商在组织公正方面的工程师人口统计数据。采用定量研究方法,共有229名工程师参与研究,其中工程师164名,高级工程师44名,总工21名。结果表明,人口统计变量与组织公平感之间没有显著的关系。不同职业水平对程序公平的感知存在显著差异,但对人际公平的感知无显著差异。对于首席工程师,性别和职业水平显著预测组织公正。该研究的一个实际意义是,研究结果为总工程师的职业水平提供了有用的见解,他们以积极的眼光看待程序正义,而总工程师和工程师的职业水平则对组织正义持积极的看法。这项研究的贡献在于,应以同样的方式对待所有职业级别的工程师,并且在这样做时应考虑到人口差异。建议管理层鼓励员工互动的文化,因为这将提高人际公平;确保组织内所发生事情的透明度;通过员工参与会议消除不确定性。
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引用次数: 0
Editorial: Leadership, Organisational Behaviour and Employee Relations 社论:领导,组织行为和员工关系
Pub Date : 2022-12-28 DOI: 10.25159/2664-3731/11541
A. Grobler
Not applicable.
不适用。
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引用次数: 0
The Effects of Climate Change on Employment Relations in Zimbabwe 气候变化对津巴布韦就业关系的影响
Pub Date : 2022-12-28 DOI: 10.25159/2664-3731/9202
Rose Mambo
In this article, I focus on climate change in the context of employment relations in Zimbabwe. I seek to establish the relationship between climate change and employment through exploring the impact that climate change has on selected sectors and subsequently on the labour market. The literature reviewed established a link between climate change and employment relations as a significant number of jobs worldwide are dependent on ecosystems. A qualitative research approach was used to gather information relating to key economic sectors affected by climate change in Zimbabwe. The National Employment Councils on the identified sectors were selected using purposive sampling. In this study, I adopt a qualitative research methodology relying on face-to-face interviews with 21 respondents participating from a sample frame of 72 participants. The interview data collected from the respondents were analysed using a thematic approach and coding. The findings of the study indicate that climate change has led to unfavourable working conditions, a decline in productivity, loss of employment and gender disparities at the workplace. Consequently, worker rights and human rights issues arise necessitating the interrogation of the role of trade unions, the labour and climate legislation, related policies and institutions. The article brings out a new dimension in Zimbabwe’s employment relations as climate change issues in employment relations have not yet been fully explored. I recommend an integration of climate change and employment policies to facilitate justification and adaptation strategies which support an environment that is conducive to industrial relations.
在这篇文章中,我将重点关注津巴布韦就业关系背景下的气候变化。我试图通过探索气候变化对选定部门以及随后对劳动力市场的影响,建立气候变化与就业之间的关系。文献综述建立了气候变化和就业关系之间的联系,因为世界上大量的工作依赖于生态系统。采用了定性研究方法来收集有关津巴布韦受气候变化影响的主要经济部门的信息。已确定部门的国家就业委员会是采用有目的抽样选出的。在本研究中,我采用了一种定性研究方法,依靠面对面的访谈,从72名参与者的样本框架中参与了21名受访者。从受访者收集的访谈数据使用主题方法和编码进行分析。研究结果表明,气候变化导致了不利的工作条件、生产力下降、失业和工作场所的性别差异。因此,出现了工人权利和人权问题,必须对工会的作用、劳工和气候立法、有关政策和机构进行调查。由于气候变化问题在就业关系中尚未得到充分探讨,这篇文章为津巴布韦的就业关系带来了新的维度。我建议将气候变化和就业政策结合起来,以促进论证和适应战略,从而支持有利于劳资关系的环境。
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引用次数: 1
Covid-19 Pandemic: Perspectives on Employee Engagement, Work From Home and an Employee Wellness Programme in a Debt Collection Organisation in Gauteng, South Africa 2019冠状病毒病大流行:从员工敬业度、在家工作和南非豪登省一家讨债机构的员工健康计划的角度
Pub Date : 2022-09-09 DOI: 10.25159/2664-3731/9235
D. Botha, R. Coetzee
The Covid-19 pandemic rapidly changed and is still changing the way people live and work on a global scale. During the pandemic, most organisations are forced to implement a work-from-home solution, irrespective of employees’ preferences, abilities, and the nature and extent of jobs. In this research, we aimed to explore perspectives on employee engagement, work from home and an employee wellness programme in the context of the Covid-19 pandemic among employees of an organisation that focuses on outsourced debt collections. The study was conducted within a positivistic research paradigm. A quantitative cross-sectional, survey design was employed. Total population sampling was used. Data were collected from 95 respondents through a web-based survey using a coded questionnaire. From the results of study, it became evident that the proactive approach taken by the leadership of the organisation early in 2020, in anticipation of the effects of the Covid-19 pandemic, resulted in positive outcomes for the organisation. The results indicated that the employees were, to a great extent, engaged in the workplace, mainly owing to organisational and leadership support, the flexibility allowed in the work-from-home model and organisational concern for the health and wellness of employees. However, the employees were subjected to challenges generally experienced by homeworkers during the Covid-19 pandemic, such as increased workloads and working hours, loneliness due to isolation, and inadequate office infrastructure. The results of the study are important to inform business decisions regarding the work-from-home model as a temporary or alternative working arrangement in the organisation under investigation and may benefit organisations operating in similar contexts.
2019冠状病毒病大流行迅速改变并仍在改变全球人民的生活和工作方式。在疫情期间,大多数组织都被迫实施在家工作的解决方案,无论员工的偏好、能力以及工作的性质和范围如何。在本研究中,我们旨在探讨在2019冠状病毒病大流行背景下,一家专注于外包债务收集的组织的员工对员工敬业度、在家工作和员工健康计划的看法。本研究是在实证主义研究范式下进行的。采用定量横断面调查设计。采用总体抽样。通过一项基于网络的、使用编码问卷的调查,收集了95名受访者的数据。从研究结果来看,很明显,该组织领导层在2020年初预见到2019冠状病毒病大流行的影响而采取的积极措施为该组织带来了积极成果。结果表明,员工在很大程度上参与工作,主要是由于组织和领导的支持,在家工作模式所允许的灵活性以及组织对员工健康和保健的关注。然而,在新冠肺炎大流行期间,这些员工面临着家庭工作者普遍面临的挑战,例如工作量和工作时间的增加、隔离造成的孤独感以及办公室基础设施的不足。这项研究的结果对于将在家工作模式作为一种临时或替代的工作安排在被调查的组织中的商业决策非常重要,并且可能使在类似情况下运作的组织受益。
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引用次数: 1
期刊
African Journal of Employee Relations
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