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Imagining Collaborative Tourism Futures 想象合作旅游的未来
Pub Date : 2018-07-01 DOI: 10.23912/9781911635000-3935
G. Jennings
Wicked problems of the world—poverty, health and wellbeing, equality, climate change, refugee crises, sustainability, ... ; continue to challenge humankind. Despite decades of collaborations, partnerships, policies and research, these wicked problems remain primarily unresolved and manifold. This is not unexpected as this is inherent in the nature of wicked problems. As Horst Rittel (1967 in Churchman, 1967) and Rittel and Webber (1973) noted, wicked problems are marked by the inability to provide a universal solution and a universal research approach. Instead the problems are context specific and continually transmogrify – there is no end point. In addition, they can overlap, interrelate, interconnect and intersect. In framing the nature of a wicked problem, the knowledge sets and experiences, social situatedness, respective insider- or outsider-ness and worldviews of the various stakeholders involved play critical roles with regard to how the problem is addressed. They inform and shape what is given attention and why; what is included or excluded and why; as well as the methodologies and methods used. Every attempt to address a wicked problem leaves a legacy including repercussions and unintended consequences. There is no undoing of actions. As four of the manifold stakeholders concerned with wicked problems, researchers, planners, designers and practitioners have the task of “improv[ing] some [of the] characteristics of the world where people live ...” (Rittel & Webber, 1973:167). These four stakeholders, like all stakeholders, are responsible for the consequences of their actions and ongoing ramifications associated with the redress of wicked problems. Unlike traditional “scientized” (Xiang, 2013: 2) linear approaches used to address solvable, or ‘tame’, problems; non-linear, social process-based problem-solving approaches are required for wicked problems. Rather than outcomes being supported/not supported or validated/not validated in the case of tame problems, strategies used to address wicked problems are usually evaluated using criteria, such as “better or worse”, and are always influenced by stakeholder viewpoints (Rittel & Webber, 1973:163). As a consequence of the nature of wicked problems, there is no ‘quick fix’ or easy way to address these ‘malignant’, ‘vicious’, ‘tricky’, ‘aggressive’ – wicked problems (Rittel & Webber, 1973:160).
世界上的邪恶问题——贫穷、健康和福祉、平等、气候变化、难民危机、可持续性……;继续挑战人类。尽管经过了几十年的合作、伙伴关系、政策和研究,这些棘手的问题基本上仍未得到解决,而且五花八门。这并不意外,因为这是邪恶问题的本质所固有的。正如霍斯特·里特尔(1967)和里特尔和韦伯(1973)所指出的那样,邪恶问题的特点是无法提供通用的解决方案和通用的研究方法。相反,这些问题是特定于环境的,并且在不断变化——没有终点。此外,它们还可以重叠、相互关联、相互连接和相交。在构建一个邪恶问题的本质时,所涉及的各种利益相关者的知识集和经验、社会情境、各自的内部人或外部人以及世界观对如何解决问题起着关键作用。它们告知并塑造了关注的对象和原因;包括什么或不包括什么,为什么;以及使用的方法和方法。每一次解决邪恶问题的尝试都会留下后遗症,包括反响和意想不到的后果。没有撤销的行动。研究人员、规划者、设计师和实践者是与邪恶问题相关的四种利益相关者,他们的任务是“改善人们生活的世界的某些特征……(Rittel & Webber, 1973:167)。与所有利益相关者一样,这四个利益相关者对其行为的后果以及与纠正恶劣问题相关的持续后果负责。与传统的“科学化”(Xiang, 2013: 2)用于解决可解决或“驯服”问题的线性方法不同;非线性的、基于社会过程的解决问题的方法是解决棘手问题所必需的。而不是结果支持/不支持或验证/不验证在温和问题的情况下,用于解决棘手问题的策略通常使用标准进行评估,如“更好或更坏”,并且总是受到利益相关者观点的影响(Rittel & Webber, 1973:163)。由于邪恶问题的本质,没有“快速解决”或简单的方法来解决这些“恶性”、“恶毒”、“棘手”、“侵略性”的邪恶问题(Rittel & Webber, 1973:160)。
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引用次数: 0
The Collaborative Economy, Tourism and Sustainable Development 协同经济、旅游与可持续发展
Pub Date : 2018-07-01 DOI: 10.23912/9781911635000-3928
Dianne Dredge, E. Meehan
This chapter explores the collaborative economy, tourism and sustainability. The emergence of the digital collaborative economy has had profound transformative effects on the structure, organisation and business logics underpinning contemporary tourism (Dredge & Gyimóthy, 2017). It is opening up new business opportunities and livelihoods traditionally inaccessible to many individuals, and is driving deep transformation within existing industry practices. It is, however, not as new as many advocates claim, and can be best understood as an old economic model that has been transformed by the digitalisation processes associated with Industry 4.0 (Gilchrist, 2016; Smit et al., 2016). The collaborative economy has been claimed to be more sustainable than traditional business practices by lowering consumption and using existing resources more effectively (Botsman & Rogers, 2010). However, there is little evidence to support these claims, and for a variety of reasons, it has been difficult to undertake research to verify such assertions (Dredge & Gyimóthy, 2015). What is clear however, is that the collaborative economy is responsible for wide-ranging social and economic impacts and has proven to be very difficult to regulate. Despite these potential concerns, all indications are that it will continue to expand unabated. The impact and effects of the growth of the collaborative economy on sustainability is, therefore, a major issue that warrants further investigation.
本章探讨合作经济、旅游和可持续性。数字协作经济的出现对支撑当代旅游业的结构、组织和商业逻辑产生了深刻的变革性影响(Dredge & Gyimóthy, 2017)。它为许多个人提供了传统上无法获得的新的商业机会和生计,并正在推动现有行业实践的深刻变革。然而,它并不像许多倡导者所说的那么新,最好的理解是,它是一种旧的经济模式,已经被与工业4.0相关的数字化过程所改变(Gilchrist, 2016;Smit et al., 2016)。通过降低消费和更有效地利用现有资源,协作经济被认为比传统的商业实践更具可持续性(Botsman & Rogers, 2010)。然而,几乎没有证据支持这些说法,并且由于各种原因,很难进行研究来验证这些断言(Dredge & Gyimóthy, 2015)。然而,显而易见的是,协作经济对社会和经济产生了广泛的影响,并已被证明是非常难以监管的。尽管存在这些潜在的担忧,但所有迹象都表明,它将继续有增无减地扩张。因此,协作经济的增长对可持续性的影响和影响是一个值得进一步研究的主要问题。
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引用次数: 2
Managing Uncertainties in the Governance of Sustainable Tourism Networks 可持续旅游网络治理中的不确定性管理
Pub Date : 2018-07-01 DOI: 10.23912/9781911635000-3914
Jaume Guia
At the turn of the millennium, the Journal of Sustainable Tourism special issue on collaboration and partnerships (Bramwell & Lane, 1999), and the book Tourism Collaboration and Partnership: Politics, practice and sustainability (Bramwell & Lane, 2000), set the agenda for research about the role of collaboration in sustainable tourism. Since then, many more articles on the topic have been published and as a result a solid corpus of knowledge has emerged over the years. This lit- erature can be divided into three main blocks according to whether the focus is on collaborative structures for sustainable tourism (partnerships, networks and governance), on stakeholder identification and involvement, or on the obstacles that these collaborative processes may face.
在世纪之交,《可持续旅游杂志》关于合作与伙伴关系的特刊(Bramwell & Lane, 1999)和《旅游合作与伙伴关系:政治、实践和可持续性》一书(Bramwell & Lane, 2000)为研究合作在可持续旅游中的作用设定了议程。从那时起,关于这个主题的更多文章已经发表,因此多年来已经出现了一个坚实的知识语料库。根据重点是关注可持续旅游的合作结构(伙伴关系、网络和治理)、利益相关者的识别和参与,还是这些合作过程可能面临的障碍,这些文献可以分为三个主要部分。
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引用次数: 2
Reflections on Research Paradigms 对研究范式的思考
Pub Date : 2018-07-01 DOI: 10.23912/9781911635000-3936
J. Liburd, D. Edwards
The journey of Collaboration for Sustainable Tourism Development has aimed high by keeping heads in the clouds and feet on the ground, to visit critical and optimistic possibilities for what sustainable tourism development was, is, and may become. This chapter gives substance to the potential of collaboration for sustainable tourism development by indicating the significance of imagina- tion. Envisaging tourism futures implies that tourism researchers, students, practitioners, policy makers – all stakeholders – engender other kinds of relationships, interactions and conversations to imagine what could be. It is a feasible process of designing with as an ethical, ongoing involvement of others through a respect for their ways of being in the world, their sense of values and aspirations for better tourism futures in a better world. In this chapter, we do so by leveraging the variations of interpretation represented in the making of this book and the previous fourteen chapters. This book encompasses philosophical, conceptual and empirical research to expose conditions, empirical circumstances and underpinning values. The contributions meet in the application of the concept of collaboration to uncover what sustainable tourism development was, and presently is, and signposts how unknown futures can be imagined. Imagining collaborative tourism futures is predicated on epistemological and mutually shared responsibilities. These obligations cannot alone be captured by academics engaged in a persistent quest for knowledge, critical dialogue and thinking tourism into the future. Responsibilities are intimately connected to a holistic understanding of collaborative engagements with the wider world in shaping desirable futures. Imaginations of collaborative tourism futures are a response to current limitations of sustainable tourism development, where we charter the contours of tourism futures to tackle wider societal problems.
“合作促进可持续旅游发展”之旅的目标很高,头在云中,脚在地面,探索可持续旅游发展的过去、现在和未来的关键和乐观可能性。本章通过指出想象力的重要性,为可持续旅游发展的合作潜力提供了实质内容。展望旅游业的未来意味着旅游研究人员、学生、从业者、政策制定者——所有利益相关者——产生其他类型的关系、互动和对话,以想象可能的情况。这是一个可行的设计过程,通过尊重他人在世界上的生存方式,他们的价值观和对更美好世界中更好的旅游业未来的愿望,使他人有道德的、持续的参与。在这一章中,我们通过利用本书和前14章中所代表的各种解释来做到这一点。这本书包括哲学,概念和实证研究,以暴露条件,经验的情况和基础价值。这些贡献体现在合作概念的应用上,揭示了什么是可持续旅游发展,现在是什么,以及如何想象未知的未来。想象合作旅游的未来是基于认识论和共同分担的责任。这些义务不能仅由从事持续追求知识、批判性对话和思考旅游业未来的学者来承担。在塑造理想的未来中,责任与与更广阔的世界合作的整体理解密切相关。对合作旅游未来的想象是对当前可持续旅游发展局限性的回应,我们勾画了旅游未来的轮廓,以解决更广泛的社会问题。
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引用次数: 2
Whose Needs and What is to be Sustained 谁的需要和什么是需要维持的
Pub Date : 2018-07-01 DOI: 10.23912/9781911635000-3919
M. Hughes, A. Morrison‐Saunders
This chapter explores sustainable tourism development and collaboration in relation to the needs of tourists and of host communities. It is a collaboration of two academics operating in parallel, although occasionally intersecting, fields of study: tourism, and sustainability assessment. Through combining our knowledge and pursuits in each field, we work towards a shared goal that hopefully transcends what could be accomplished alone. Our approach is to explore the notion of human needs as it is expressed in the World Commission on Environment and Development (WCED) (1987) definition of sustainable development and the UN World Tourism Organisation (WTO) appropriation of the definition for sustainable tourism development. Our starting point is thus to unpack the key terms employed in these definitions prior to drilling down more specifically into analysing needs in the context of sustain able tourism development and collaboration. In so doing, many inter-related facets of sustainability thinking and of tourism understanding are revealed. Our method is principally a literature review amounting to a theoretical exploration of concepts, illustrated with published examples from practice. Our analysis leads us to propose an alternative definition of sustainable tourism development that emphasises the priority of ‘host community’ needs that better aligns with the spirit of the WCED definition.
本章探讨与游客和东道社区的需求有关的可持续旅游发展和合作。它是旅游业和可持续发展评估这两个研究领域并行(虽然偶尔有交叉)的学者的合作。通过结合我们在每个领域的知识和追求,我们朝着一个共同的目标努力,希望能够超越单独完成的目标。我们的方法是探索世界环境与发展委员会(WCED)(1987年)对可持续发展的定义以及联合国世界旅游组织(WTO)对可持续旅游发展的定义中所表达的人类需求的概念。因此,我们的出发点是在更具体地深入分析可持续旅游发展和合作背景下的需求之前,解开这些定义中使用的关键术语。在这样做的过程中,揭示了可持续性思维和旅游理解的许多相互关联的方面。我们的方法主要是一个文献综述,相当于概念的理论探索,从实践中发表的例子说明。我们的分析使我们提出了可持续旅游发展的另一种定义,强调“接待社区”需求的优先级,这与WCED定义的精神更一致。
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引用次数: 3
Suppliers as Key Collaborators for Sustainable Tourism Development 供应商是可持续旅游发展的重要合作伙伴
Pub Date : 2018-07-01 DOI: 10.23912/9781911635000-3927
Anne-Mette Hjalager
The purpose of this chapter is to introduce a conceptual approach to understanding driving forces for innovation in sustainable tourism development. The model underpins the fact that innovation in tourism is not solely the effect of a strategic and wilful internal action in tourism firms and organisations, but also the consequences of external driving forces. Further, the article offers a more detailed review of the importance of suppliers as (one of several) push factors for sustainable tourism development. Examples are provided, and possibilities and limitations in terms of a rapid development of more sustainable practices in tourism are discussed. A four-field model aims at stimulating the search for new forms of collaboration between tourism firms and their suppliers in the upstream supply chain, and it adds dimensions to the traditional perspectives on value chains in tourism.
本章的目的是介绍一种概念性的方法来理解可持续旅游发展中创新的驱动力。该模型支持了这样一个事实,即旅游创新不仅是旅游公司和组织内部战略和故意行动的结果,也是外部驱动力的结果。此外,本文更详细地回顾了供应商作为可持续旅游发展的推动因素之一的重要性。提供了一些例子,并讨论了在旅游业中更可持续的做法的快速发展方面的可能性和局限性。一个四领域模型旨在刺激寻找旅游公司及其上游供应链供应商之间合作的新形式,并为旅游业价值链的传统观点增加了维度。
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引用次数: 6
Voluntourism and the Sustainable Development Goals 公益旅游与可持续发展目标
Pub Date : 2018-07-01 DOI: 10.23912/9781911635000-3917
P. Devereux, Kirsten Holmes
Volunteer tourism or voluntourism has become an extremely popular form of tourism as well as attracting significant and growing academic attention (Wearing & McGehee, 2013). In 2001 Wearing defined volunteer tourism (drawing on his own research in community based ecotourism and volunteer tourism in Costa Rica) as: “those tourists who, for various reasons, volunteer in an organized way to undertake holidays that might involve aiding or alleviating the material poverty of some groups in society, the restoration of certain environments, or research into aspects of society or environment” (Wearing, 2001:1). The significant growth in academic interest in the topic is reflected in a web of science search for volunteer tourism peer reviewed literature which counts 1 for 2001, 4 for 2008, 15 for 2013 and 41 for 2016 and the publication of a review paper in the leading journal Tourism Management (Wearing & McGehee, 2013) and several journal special issues.
志愿旅游已经成为一种非常受欢迎的旅游形式,也吸引了越来越多的学术关注(Wearing & McGehee, 2013)。2001年,沃林将志愿旅游定义为(根据他自己对社区生态旅游和哥斯达黎加志愿旅游的研究):“那些游客,出于各种原因,以有组织的方式自愿承担假期,可能涉及帮助或减轻社会中某些群体的物质贫困,恢复某些环境,或研究社会或环境的各个方面”(沃林,2001:1)。对这一主题的学术兴趣的显著增长反映在对志愿者旅游同行评议文献的科学搜索网络上,其中2001年有1篇,2008年有4篇,2013年有15篇,2016年有41篇,并在主要期刊《旅游管理》(Wearing & McGehee, 2013年)和一些期刊特刊上发表了一篇评论论文。
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引用次数: 19
Co branding and Strategic Communication 品牌推广和战略传播
Pub Date : 2018-07-01 DOI: 10.23912/9781911635000-3910
B. Blichfeldt
By means of collaboration, the sum of the work becomes more than its indi- vidual parts (Liburd, 2013). This also goes for communication about sustain- able tourism development, where meanings created on the basis of the sum of communication exceed the meanings introduced by individual communicators’ messages. This chapter introduces the notion of sustainable tourism develop- ment communication and discourses as complex and dynamic meaning-making processes that transcend what individual actors bring to the conversation, thus emphasizing such discourses as informed and co-constructed by the plethora of actors that communicate about this issue. Hereby, communication becomes more than a matter of giving or sending information; it becomes an issue of shar- ing information and by doing so, creating and advancing knowledge through collaborative meaning-making processes.
通过协作,工作的总和超过了其单独的部分(Liburd, 2013)。这也适用于可持续旅游发展的传播,在这种情况下,基于传播总和创造的意义超过了传播者个人信息所带来的意义。本章介绍了可持续旅游发展的概念——沟通和话语是复杂和动态的意义创造过程,超越了个体行为者给对话带来的东西,因此强调了这些话语是由过多的行为者就这个问题进行沟通的信息和共同构建的。因此,通信变得不仅仅是提供或发送信息的问题;它变成了一个共享信息的问题,通过这样做,通过协作的意义创造过程创造和推进知识。
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引用次数: 5
A Case Study in Collaborative Supplier Partnerships 合作供应商伙伴关系的案例研究
Pub Date : 2018-07-01 DOI: 10.23912/9781911635000-3930
Carmel Foley, D. Edwards, Bronwen Harrison
Globally there are hundreds of convention centres, which host more than 24,000 different association meetings each year (International Congress and Convention Association, 2016). Unlike the hotel sector (Bohdanowicz-Godfrey, 2013) and tourism operations sector (Carlsen & Edwards, 2013a) which have documented “practices towards more sustainable modes of operation” (Carlsen & Edwards, 2013a: 33), little has been documented in the research literature about the collaborative potentials of a convention centre to deliver benefits beyond tourist visitation (Edwards et al., 2014; Mair & Jago, 2010). This case study makes a contribution to this research gap by examining a convention centre, International Convention Centre Sydney (ICC Sydney), with significant purchasing power to work with and influence suppliers in a backward supply chain. ICC Sydney’s Feeding Your Performance (FYP) initiative encourages environmentally sustainable behaviour as part of its organisational practices and supports and collaborates with a range of suppliers who are working to improve the agricultural ecosystems in their farming areas. Ecosystem is defined as “the minimum aggregated set of processes (including biochemical, biophysical and biological ones) that ensure the biological productivity, organisational integrity and perpetuation of the ecosystem” (Swift et al., 2004:115).
全球有数百个会议中心,每年举办超过24,000次不同的协会会议(国际大会和会议协会,2016年)。与酒店部门(Bohdanowicz-Godfrey, 2013)和旅游运营部门(Carlsen & Edwards, 2013)记录了“更可持续的运营模式的实践”(Carlsen & Edwards, 2013: 33)不同,研究文献中很少记录会议中心的合作潜力,以提供游客访问以外的利益(Edwards等人,2014;maair & Jago, 2010)。本案例研究通过考察一个会议中心,悉尼国际会议中心(ICC悉尼),对这一研究缺口做出了贡献,该会议中心具有重要的购买力,可以与落后供应链中的供应商合作并影响供应商。悉尼国际商会的“喂饱你的绩效”(FYP)倡议鼓励环境可持续的行为,作为其组织实践的一部分,并支持并与一系列致力于改善其农业生态系统的供应商合作。生态系统被定义为“确保生物生产力、组织完整性和生态系统永续的最小过程集合(包括生化、生物物理和生物过程)”(Swift et al., 2004:115)。
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引用次数: 1
The Responsibility of Corporations for Sustainable Tourism Development 企业对旅游业可持续发展的责任
Pub Date : 2018-07-01 DOI: 10.23912/9781911635000-3923
L. Dwyer, D. Lund-Durlacher
The purpose of this chapter is to provide an understanding of the principles and practices of Corporate Social Responsibility (CSR) and to discuss how the concept of collaboration can facilitate the implementation of CSR strategies and operations. Increasing numbers of tourism companies are incorporating the concept of CSR in their business models, to improve the environment, the quality of life of local communities and the welfare of their employees. The chapter first illustrates and discusses the principles of CSR, and identifies the key benefits of incorporating CSR such as efficiencies, improved stakeholder relationships and enhanced profitability. Next, the chapter highlights the necessary changes in organisational attitudes and behaviour needed to underpin the implementation of CSR. Finally, it identifies the roles of internal and external stakeholders and suggests how collaboration among stakeholders can contribute to positive societal change.
本章的目的是提供对企业社会责任(CSR)的原则和实践的理解,并讨论协作的概念如何促进企业社会责任战略和运营的实施。越来越多的旅游公司正在将企业社会责任的概念纳入其商业模式,以改善环境,提高当地社区的生活质量和员工的福利。本章首先说明并讨论了企业社会责任的原则,并确定了纳入企业社会责任的主要好处,如效率、改善利益相关者关系和提高盈利能力。接下来,本章强调了组织态度和行为的必要变化,以支持企业社会责任的实施。最后,它确定了内部和外部利益相关者的角色,并建议利益相关者之间的合作如何有助于积极的社会变革。
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引用次数: 3
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Collaboration for Sustainable Tourism Development
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