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Effect of innovation in communication message on financial customer relationships: New evidence from Saudi Arabia 传播信息创新对金融客户关系的影响:沙特阿拉伯的新证据
Pub Date : 2024-04-19 DOI: 10.55493/5006.v14i1.5054
Abdulrahman Ibrahim Al-Ayyaf Iyad Abdel Fattah Al-Nsour
The study aimed to measure the impact of innovation in the communication message on the financial customer relations of the companies listed in stock market in Saudi Arabia "TADAWL", as well as to determine the level of significant difference in perception level of innovation and customer relations according to demographics. The study consists of two populations. The first is all companies listed in the Saudi stock market "TADAWL" that apply marketing innovation. The total companies reached 38 in six key sectors in the economy: consumer services, food retailing, food production, health care, banks, and communications. The second population is all the customers of the listed companies. The research methodology used a full survey method to collect data from companies, and the convenience sample technique was used. Total of Customers reached 500. The study concludes innovation in the communication message- content and design – have a high degree of perception. The study also concludes a strong positive impact of innovation in the content on financial relationships of the listed companies in TADAWL. The statistical differences show significant differences in the innovation in message design according to financial resources of innovation tended to 10% or more, and no such differences in the customer financial relationships according to all demographics. Finally, the presented a set of recommendations that enhance the innovation and financial relationships in the surveyed companies in Saudi Arabia.
本研究旨在衡量传播信息的创新对沙特阿拉伯股票市场上市公司 "TADAWL "的金融客户关系的影响,并根据人口统计数据确定创新和客户关系感知水平的显著差异程度。研究包括两个群体。第一类是在沙特股票市场 "TADAWL "上市的所有应用营销创新的公司。公司总数达到 38 家,涉及六个主要经济部门:消费服务、食品零售、食品生产、医疗保健、银行和通信。第二类人群是上市公司的所有客户。研究方法采用全面调查法收集公司数据,并使用便利抽样技术。客户总数达到 500 人。研究得出结论,传播信息的创新--内容和设计--具有很高的感知度。研究还得出结论,内容创新对 TADAWL 上市公司的财务关系有很大的积极影响。统计差异表明,在信息设计创新方面,根据创新的财务资源,差异趋于 10%或更大,而根据所有人口统计数据,在客户财务关系方面没有这种差异。最后,报告提出了一系列建议,以加强沙特阿拉伯受调查公司的创新和财务关系。
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引用次数: 0
The effect of short game videos on consumers' willingness to purchase virtual items in games: A moderating effect based on game experience 游戏短视频对消费者购买游戏中虚拟物品意愿的影响:基于游戏体验的调节效应
Pub Date : 2024-03-22 DOI: 10.55493/5006.v14i1.5030
Hongfei Wu, Ruizhe Gao, Yitong Yin
With the popularity and development of new media, the short video industry has deeply influenced people's daily shopping behavior and entertainment activities. Similarly, with the development of Internet technology, the game industry is attracting more and more attention from game players and consumers. This study explores the impact of short game videos on gamers' willingness to purchase in-game virtual goods according to the SOR theoretical model and the moderating effect of external stimuli such as consumers' differences in game experience and perceived value on their willingness to buy game virtual products. Through a series of literature research and relevant data analysis and processing, this study confirms that some features of short game videos will not have a significant impact on consumers' purchase behavior, but most features will lead consumers to consume games. Features such as Validity and Serviceability, Interactivity, and Sociability are positively correlated with consumers' willingness on consumption, but Influenceability is not significantly correlated with consumers' willingness to buy. In addition, the game experience of consumers has a significant moderating effect, and the perceived value difference also has an important impact on their purchase behavior. The findings from this study can help the new media industry and the gaming industry to grasp the needs of young consumers, represented by university students, and to adjust their marketing strategies more effectively.
随着新媒体的普及和发展,短视频行业已经深深影响了人们的日常购物行为和娱乐活动。同样,随着互联网技术的发展,游戏产业也越来越受到游戏玩家和消费者的关注。本研究根据 SOR 理论模型,探讨游戏短视频对游戏玩家购买游戏内虚拟商品意愿的影响,以及消费者的游戏体验差异和感知价值等外部刺激因素对其购买游戏虚拟产品意愿的调节作用。通过一系列文献研究和相关数据分析处理,本研究证实了游戏短视频的部分特征不会对消费者的购买行为产生显著影响,但大部分特征会引导消费者进行游戏消费。有效性和服务性、互动性、社交性等特征与消费者的消费意愿呈正相关,但影响力与消费者的购买意愿无显著相关。此外,消费者的游戏体验具有显著的调节作用,感知价值差异也对消费者的购买行为有重要影响。本研究的结论有助于新媒体产业和游戏产业把握以大学生为代表的年轻消费者的需求,更有效地调整营销策略。
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引用次数: 0
Green taxation changes government revenue and its applicability in Bangladesh 绿色税收改变了孟加拉国的政府收入及其适用性
Pub Date : 2023-05-16 DOI: 10.55493/5006.v13i1.4788
Md Faykuzzaman Mia, Muhaiminul Islam, Nahin Rahman
An inclusive environmental green tax is a tax levied on all expenses and income related to the environment to protect the environment and reduce the pressure on the general sector of national revenue. Green tax is levied on industry, corporations, and individuals who through carbon emissions, various chemical emissions, and various greenhouse gases emissions into the environment. To expand the revenue sector, it is first necessary to determine how much expenditure and revenue generated. Most of the government revenue is spent on the mitigation of environmental impacts directly or indirectly. Bangladesh is yet to impose a green tax. In the fiscal year 2014-15, a 5% green tax was proposed but it was not implemented. Developed countries, are working for the proper implementation of green tax constantly by imposing the green tax. Bangladesh collects revenue by levying only certain vehicle registration fees, excise duty, and small changes in the industry, forest, agriculture, and transportation sectors. Bangladesh is more spent than revenue in these sectors. The analysis of the results shown that if the green tax can be imposed in Bangladesh, it will play an effective role in increasing the revenue of Bangladesh's Sustainable Development and long-term financial stability.
包容性环境绿色税是对所有与环境有关的费用和收入征收的税,目的是保护环境,减轻国家税收一般部门的压力。环保税是对碳排放、各种化学物质排放、各种温室气体排放到环境中的企业、企业和个人征收的税。为了扩大收入部门,首先有必要确定产生了多少支出和收入。政府的大部分收入都直接或间接地用于减轻对环境的影响。孟加拉国尚未征收环保税。2014-15财年,政府曾提议征收5%的环保税,但并未实施。发达国家通过征收绿色税,不断为绿色税的合理实施而努力。孟加拉国仅通过征收某些车辆登记费、消费税以及工业、林业、农业和运输部门的小额零钱来获得收入。孟加拉国在这些领域的支出大于收入。结果分析表明,如果绿色税能够在孟加拉国开征,将对孟加拉国可持续发展和长期金融稳定的收入增加起到有效的作用。
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引用次数: 0
Bank-specific determinants of non-performing loans in Bhutan: Does business strategy matter? 不丹不良贷款的银行特定决定因素:商业战略重要吗?
Pub Date : 2023-03-24 DOI: 10.55493/5006.v13i1.4761
R. Dorji
The study examines bank-specific determinants of Non-Performing Loans (NPLs) of commercial banks in Bhutan using time series data for the quarterly period from 2014 to 2021. Explanatory variables in this study are credit growth, deposit rate, return on equity and capital adequacy ratio. To investigate the relationship between explanatory variables and NPLs, multiple regression analysis is employed. The regression analysis exhibit that credit growth and deposit rate significantly contribute to the growth of NPLs, while return on equity and capital adequacy ratio lowers NPLs. The outcome of this study is relevant to policy makers and regulators, as the findings suggest higher credit growth and increasing cost of funds are more likely to escalate and expose the commercial banks to NPLs. In addition, adherence to regulatory norms reduces the likelihood of default risk. In this regard, investment in productive sectors and business diversification are seen as an alternative to interest income from loans and advances. The outcome of this study is consistent with past studies on the bank-specific determinants of NPLs. The findings from this study will help decision makers and commercials banks in Bhutan to develop an effective credit risk management framework.
该研究使用2014年至2021年季度时间序列数据,研究了不丹商业银行不良贷款(NPLs)的银行特定决定因素。本研究的解释变量为信贷增长、存款利率、股本回报率和资本充足率。为了研究解释变量与不良贷款之间的关系,我们采用多元回归分析。回归分析表明,信贷增长和存款率显著促进不良贷款的增长,而股本回报率和资本充足率则降低不良贷款的增长。本研究的结果与政策制定者和监管机构相关,因为研究结果表明,较高的信贷增长和不断增加的资金成本更有可能升级并使商业银行暴露于不良贷款。此外,遵守监管规范降低了违约风险的可能性。在这方面,对生产部门的投资和商业多样化被视为贷款和预付款利息收入的替代办法。本研究的结果与过去关于不良贷款的银行特定决定因素的研究一致。本研究的结果将有助于不丹的决策者和商业银行制定有效的信贷风险管理框架。
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引用次数: 0
Impact of cash reserve ratio on banks profitability: A study on conventional commercial banks in Bangladesh 现金准备金率对银行盈利能力的影响:基于孟加拉国传统商业银行的研究
Pub Date : 2023-03-22 DOI: 10.55493/5006.v13i1.4759
Md Faykuzzaman Mia, Masuma Aktar Nodi, Arif Mia, S. Alam
This paper analyzes how banks profitability responds to fluctuations in cash reserve ratio in Bangladesh. Basically, it’s purpose is to examine the effects of Bangladesh Bank practices of employing cash reserve ratio on banking intermediation activities and as a result its profitability, particularly in conventional commercial banking sector. Coefficient of Correlation is used to find out the relation between cash reserve ratio and banks profitability while t-test is utilized for testing hypothesis. Quantitative time series data for 5 years’ time period of 2017-2021 was collected for the study. The researcher selects ten leading conventional commercial Bank as sample. This study highlights the consequences of movement in CRR on banks profitability by using secondary data. The finding of the study is that CRR has negative relation with banks profitability where Return on Assets (ROA) and Return on Equity (ROE) is studied as profitability indicator. It can be concluded that movement in CRR keep inverse impact on conventional commercial banks profitability in the long run by influencing the banks intermediary work. This paper helps the banks to stand strongly and strategically at the time of tight monetary policy when CRR rate increases by informing the inverse impact of this monetary tool.
本文分析了孟加拉国银行盈利能力对现金准备金率波动的反应。基本上,它的目的是检查孟加拉国银行采用现金准备金率的做法对银行中介活动的影响,因此其盈利能力,特别是在传统商业银行部门。使用相关系数来找出现金准备金率与银行盈利能力之间的关系,使用t检验来检验假设。本研究收集了2017-2021年5年的定量时间序列数据。本文选取了10家传统商业银行作为样本。本研究通过使用二手数据强调了CRR变动对银行盈利能力的影响。研究发现,CRR与银行盈利能力呈负相关,其中以资产收益率(ROA)和净资产收益率(ROE)作为盈利能力指标进行研究。可以得出结论,从长期来看,CRR的变动通过影响银行的中介工作对传统商业银行的盈利能力产生反向影响。本文通过介绍该货币工具的反向影响,帮助银行在CRR利率上升的从紧货币政策时期站稳脚跟。
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引用次数: 0
Corporate social responsibility performance among listed non-financial firms in Nigeria 尼日利亚非金融上市公司社会责任绩效分析
Pub Date : 2023-02-10 DOI: 10.55493/5006.v13i1.4725
J. Echobu, F. O. Echobu
The extent of involvement in Corporate Social Responsibility (CSR) by companies in Nigeria is required in order to know the level of acceptance and actual performance of CSR demands on the companies. This descriptive research design study was carried out using data from the annual reports (2010-2019) of listed non-financial companies in Nigeria. Social and environmental disclosures based on the Global Reporting Initiative framework (GRI-4) were used. Social disclosure is measured as an index score generated from the score of 1 or 0 for disclosures or otherwise on community, donation, employee, health and safety, and customer/complaints. Environmental disclosure represents an index score generated from the score of 1 or 0 for disclosures or otherwise on material, energy, water, biodiversity, emission/greenhouse gas, waste management, product services, and compliance with laws. The companies are involved in activities that contribute more to social sustainability than environmental sustainability, accounting for an aggregate average performance score of 0.71 (71%) and 0.03 (3%) for social and environmental responsibility respectively. The firms contributed significantly to social responsibility and very little with no significant performance in environmental responsibility. The very low environmental responsibility performance among these firms is worrisome and calls for investigation into the existing national environmental regulatory frameworks.
为了了解公司对企业社会责任要求的接受程度和实际表现,需要尼日利亚公司参与企业社会责任的程度。本描述性研究设计研究使用尼日利亚上市非金融公司年度报告(2010-2019)的数据进行。我们使用了基于全球报告倡议框架(GRI-4)的社会和环境信息披露。社会披露是根据披露或社区、捐赠、雇员、健康和安全以及客户/投诉的得分为1或0产生的指数得分来衡量的。环境信息披露是指在材料、能源、水、生物多样性、排放/温室气体、废物管理、产品服务和法律遵守等方面的信息披露得分为1分或0分。这些公司参与的活动对社会可持续性的贡献大于环境可持续性,在社会责任和环境责任方面的总平均绩效得分分别为0.71(71%)和0.03(3%)。企业在社会责任方面贡献显著,在环境责任方面贡献很少,没有显著表现。这些企业的环境责任表现非常低,令人担忧,需要对现有的国家环境监管框架进行调查。
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引用次数: 0
The impact of strategic human resource development on organizational growth 战略性人力资源开发对组织成长的影响
Pub Date : 2023-01-17 DOI: 10.55493/5006.v13i1.4705
A. Armoti, Salem Al Ameri, Jalal Al Hammadi
There is a major need to focus on all such aspects to avoid inconsistencies. It is even noticed that managing the workforce during the time of pandemic has become a real challenge for the organizations because it started to create a negative impact over the workers' productivity that eventually has begun to develop the adverse impact over the organizational growth. It is even claimed by that the high focus over the human asset developed is essential to focus to have the competent and retained workforce. The research tends to clarify the relationship between the Strategic Human Resource Development (SHRD) practices and organizational growth. However, the following research has been organized in the context of the Abu Dhabi National Oil Company (ADNOC). This research has specifically investigated determining the key SHRD practices that contribute to the organizational growth and explained how SHRD helps establishments to maximize the organizational growth of ADNOC by embracing organizational learning. The overall study has an approach to focus more on the challenges areas of organizational development within ADNOC company. The outcomes were evaluated effectively to understand the issues and factors faced by the employees who were responsible for reducing the productivity of the company toward organizational growth by focusing over the organizational development.
必须集中注意所有这些方面,以避免前后矛盾。人们甚至注意到,在大流行期间管理劳动力已成为组织面临的真正挑战,因为它开始对工人的生产力产生负面影响,并最终开始对组织的发展产生不利影响。甚至有人声称,高度关注人力资产的开发,对于关注有能力和保留的劳动力至关重要。本研究旨在阐明战略人力资源开发实践与组织成长之间的关系。然而,以下研究是在阿布扎比国家石油公司(ADNOC)的背景下组织的。本研究特别调查了促进组织成长的关键SHRD实践,并解释了SHRD如何通过接受组织学习来帮助机构最大化ADNOC的组织成长。整体研究的方法是更多地关注ADNOC公司内部组织发展的挑战领域。对结果进行了有效的评估,以了解员工所面临的问题和因素,这些员工负责降低公司的生产力,通过关注组织发展来实现组织增长。
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引用次数: 0
Demographic Aspects and Investors’ Decision Making Process: A Study 人口因素与投资者决策过程之研究
Pub Date : 2022-12-02 DOI: 10.55493/5006.v12i2.4684
S. Ghosh
By illustrating the demographic composition of individual investors in the DSE of Bangladesh, examining the relationship between demographic factors and investment amount, exploring the relationship between demographic factors and investors' investment periods, highlighting the relationship between demographic factors and investors' emotional state, identifying the relationship between demographic factors and the impact of internal feeling on investors’ investment decision and establishing the relationship between demographic factors and investors’ correct investment decision-making, the current study seeks to fill the knowledge gap regarding the influence of demographic aspects on investors’ decision making process. Primary data are utilized to establish and explain concepts, while secondary data are also employed to support this empirical inquiry. Here, causal-comparative and descriptive study designs have both been applied. The study sample was chosen using the judgmental sampling technique. The characteristics of each investor are described by tabulation and percentage analysis. To depict the connection between demographic factors and individual investors' investment behaviour, various hypotheses are developed. For testing the hypotheses, ANOVA and the Chi-square test are utilized. In the DSE of Bangladesh, investors' decisions about investment quantity, investment time, emotional level, internal feeling, and appropriate investment decisions are strongly correlated with respondents' gender, age, education, occupation, and income.
通过说明孟加拉国证券交易所个人投资者的人口构成,考察人口因素与投资金额的关系,探索人口因素与投资者投资周期的关系,突出人口因素与投资者情绪状态的关系,本研究通过识别人口因素与内在感受对投资者投资决策的影响之间的关系,建立人口因素与投资者正确投资决策之间的关系,填补了关于人口因素对投资者决策过程影响的知识空白。主要数据被用来建立和解释概念,而次要数据也被用来支持这一实证调查。在这里,因果比较和描述性研究设计都被应用。研究样本的选择采用判断抽样技术。每个投资者的特点是通过表格和百分比分析来描述的。为了描述人口因素与个人投资者投资行为之间的联系,提出了各种假设。为了检验假设,使用了方差分析和卡方检验。在孟加拉国的DSE中,投资者对投资数量、投资时间、情绪水平、内心感受和适当投资决策的决策与受访者的性别、年龄、教育程度、职业和收入有很强的相关性。
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引用次数: 0
Implementation of Accounting Standards for Cryptocurrency Companies in Indonesia 印度尼西亚加密货币公司会计准则的实施
Pub Date : 2022-12-02 DOI: 10.55493/5006.v12i2.4680
Metodius France Marjun Janggur, T. Nugrahanti
The development of number of cryptocurrency startups around the world, including in Indonesia, is increasing every year, demanding business people to provide financial services by accepting the presence of cryptocurrency technology directly in the real world. The purpose of this study is to explore the application of the Statement of Financial Accounting Standards (PSAK) adopting International Accounting Standards (IAS) and International Financial Reporting Standards (IFRS) on cryptocurrency companies at the Indonesian National Indodax Company (Bitcoin Indonesia). This research method is descriptive qualitative with data collection methods using interview and observation techniques. The results show that the Indodax Company (Bitcoin Indonesia) uses IAS 2 inventory because the company's core business is in brokerage, which measures cryptocurrency inventory recorded at fair value after deducting costs to sell and is recognized in the income statement and reported in the Available for sale financial asset account. At the same time, the entity applies IAS 38 intangible assets in the measurement, valuation, and presentation of financial statements that refer to computer software and internet domains, not cryptocurrency assets in the form of coins and tokens. In addition, entities that measure and value cryptocurrency assets (cash and tokens) using financial instruments IFRS 9 Financial Instruments: Recognition and Measurement are calculated and recorded as financial assets at fair value through profit or loss (FVTPL).
包括印度尼西亚在内的世界各地加密货币初创公司的数量每年都在增加,这要求商业人士通过直接在现实世界中接受加密货币技术的存在来提供金融服务。本研究的目的是探讨采用国际会计准则(IAS)和国际财务报告准则(IFRS)的财务会计准则声明(PSAK)在印度尼西亚国家印度交易所(Bitcoin Indonesia)加密货币公司的应用。本研究方法是描述性定性的,采用访谈和观察技术的数据收集方法。结果显示,Indodax公司(Bitcoin Indonesia)使用IAS 2库存,因为该公司的核心业务是经纪业务,该业务衡量扣除出售成本后按公允价值记录的加密货币库存,并在损益表中确认并在可供出售金融资产账户中报告。同时,该主体在财务报表的计量、估值和列报中适用《国际会计准则第38号——无形资产》,这些无形资产涉及计算机软件和互联网领域,而不是代币和代币形式的加密资产。此外,使用金融工具(IFRS 9金融工具:确认和计量)对加密货币资产(现金和代币)进行计量和估值的实体,通过损益(FVTPL)按公允价值计算并记录为金融资产。
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引用次数: 2
Research on the Impact of Live Commerce on Starbucks Consumer Satisfaction - Based on the Moderating Effect of Supervision Strength 现场商务对星巴克消费者满意度的影响研究——基于监管力度的调节效应
Pub Date : 2022-11-16 DOI: 10.55493/5006.v12i2.4657
Yue Su, Zhuang Ma, Xinyuan Yin, Yuehan Zhao, Yi Qu
This paper aims to analyze the impact of live commerce business on Starbucks consumers' purchase intention, explore the impact of consumer satisfaction preference on Starbucks consumers' purchase intention of coffee, and explore the influence of supervision strength and its moderating effect of live commerce on Starbucks customer satisfaction. On the basis of understanding the definition and relevant literature, reasonable assumptions are put forward. Then, this study used the hierarchical regression analysis tool to test the hypothesis and conducted a questionnaire survey on 1091 consumer groups who had the experience of watching live commerce and ordering shopping. Through correlation and regression analysis, this study found that supervision, live interactive effect, commodity quality and after-sales service are the key factors affecting consumers' satisfaction with Starbucks live delivery mode. In addition, the supervision strength has significantly adjusted the relationship between fundamental facilities, logistics after sales and Starbucks customer satisfaction. Therefore, building a "department supervision + industry self-discipline" supervision system, enhancing the interactive effect of Starbucks live commerce, strictly controlling the product quality of Starbucks and improving Starbucks after-sales service system are feasible suggestions to improve consumer satisfaction under Starbucks live delivery mode and emphasizing the moderating effect of supervision strength on live commerce so as to provide reference for relevant stakeholders involved in live shopping to make optimal decisions, so as to protect the interests of all parties, achieve win-win results.
本文旨在分析电商业务对星巴克消费者购买意愿的影响,探讨消费者满意偏好对星巴克消费者咖啡购买意愿的影响,探讨电商监管力度及其对星巴克顾客满意度的调节作用。在理解定义和相关文献的基础上,提出合理的假设。然后,本研究运用层次回归分析工具对假设进行检验,并对1091个有观看电商直播和下单购物经历的消费者群体进行问卷调查。通过相关和回归分析,本研究发现监管、直播互动效果、商品质量和售后服务是影响消费者对星巴克直播配送模式满意度的关键因素。此外,监管力度对星巴克的基础设施、物流售后和顾客满意度之间的关系进行了明显的调整。因此,构建“部门监管+行业自律”的监管体系,增强星巴克电商直播的互动效果,严格控制星巴克的产品质量和完善星巴克的售后服务体系是提高星巴克直播配送模式下消费者满意度的可行建议,强调监管力度对直播商务的调节作用,为参与直播购物的相关利益相关者做出最优决策提供参考,从而保护各方利益,实现双赢。
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引用次数: 0
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Journal of Asian Business Strategy
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