{"title":"Introduction: Mediation: The Librarian’s Role in Information Dissemination","authors":"M. Ewing, R. Hauptman","doi":"10.4324/9780367853204-1","DOIUrl":"https://doi.org/10.4324/9780367853204-1","url":null,"abstract":"","PeriodicalId":167660,"journal":{"name":"The Reference Librarian and Implications of Mediation","volume":"58 1-2 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-12-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121214491","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2019-12-05DOI: 10.4324/9780367853204-12
Emmett Davis
{"title":"Response to Reed: “Unequal but Appropriate Service”","authors":"Emmett Davis","doi":"10.4324/9780367853204-12","DOIUrl":"https://doi.org/10.4324/9780367853204-12","url":null,"abstract":"","PeriodicalId":167660,"journal":{"name":"The Reference Librarian and Implications of Mediation","volume":"20 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-12-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121639767","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
This paper examines various aspects of librarianship in order to illustrate that the profession is one that requires the techniques of mediation. Both librarianship and mediation are crafts guided by and furthering the interests of democratic society. The concern of librarians with intellectual freedom and literacy is examined as it encompasses the challenges of homelessness and multiculturalism. These issues call upon librarians to mediate, and to do so dynamically because of changes in library theory, methods, and technology. Librarians mediate between clients and with themselves. Mediation is required in bibliographic selection and for every library policy. It is hoped that readers of this paper will imagine many other aspects of librarianship that are furthered by effective mediation.
{"title":"The Librarian as Mediator","authors":"A. Hafner, Valerie M. Camarigg","doi":"10.1300/J120V17N37_02","DOIUrl":"https://doi.org/10.1300/J120V17N37_02","url":null,"abstract":"This paper examines various aspects of librarianship in order to illustrate that the profession is one that requires the techniques of mediation. Both librarianship and mediation are crafts guided by and furthering the interests of democratic society. The concern of librarians with intellectual freedom and literacy is examined as it encompasses the challenges of homelessness and multiculturalism. These issues call upon librarians to mediate, and to do so dynamically because of changes in library theory, methods, and technology. Librarians mediate between clients and with themselves. Mediation is required in bibliographic selection and for every library policy. It is hoped that readers of this paper will imagine many other aspects of librarianship that are furthered by effective mediation.","PeriodicalId":167660,"journal":{"name":"The Reference Librarian and Implications of Mediation","volume":"41 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1992-08-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124496848","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
The purpose of this article is to outline the current socioeconomic factors present within the United States and explore the effect of these trends on libraries and information services. The resulting portrait depicts a deteriorating information environment where mediation is often hampered or obstructed. The closing segment offers conclusions and a recommendation for professionals seeking to maintain their role as information mediators.
{"title":"Mediation in a Shrinking Information Economy","authors":"Renee Tjoumas","doi":"10.1300/J120V17N37_16","DOIUrl":"https://doi.org/10.1300/J120V17N37_16","url":null,"abstract":"The purpose of this article is to outline the current socioeconomic factors present within the United States and explore the effect of these trends on libraries and information services. The resulting portrait depicts a deteriorating information environment where mediation is often hampered or obstructed. The closing segment offers conclusions and a recommendation for professionals seeking to maintain their role as information mediators.","PeriodicalId":167660,"journal":{"name":"The Reference Librarian and Implications of Mediation","volume":"90 8 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1992-08-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116624705","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Reference librarians have been concerned about reference performance for many years. Evaluation and study have produced statistics and guidelines but not procedures for service. Many studies dwell on failure of the librarian but offer no process for systematic remediation of reference inaccuracy. Librarians should study more closely the successful patron's approach to the reference encounter and shift the emphasis of their concern and training to perfecting the delivery of service. Service industries have long known that the skill in delivering a service is often as important as the service itself. This paper offers a beginning in the redirection of reference energies to improve upon existing performance.
{"title":"Mediation in Reference Service to Extend Patron Success","authors":"J. A. Hicks","doi":"10.1300/J120V17N37_05","DOIUrl":"https://doi.org/10.1300/J120V17N37_05","url":null,"abstract":"Reference librarians have been concerned about reference performance for many years. Evaluation and study have produced statistics and guidelines but not procedures for service. Many studies dwell on failure of the librarian but offer no process for systematic remediation of reference inaccuracy. Librarians should study more closely the successful patron's approach to the reference encounter and shift the emphasis of their concern and training to perfecting the delivery of service. Service industries have long known that the skill in delivering a service is often as important as the service itself. This paper offers a beginning in the redirection of reference energies to improve upon existing performance.","PeriodicalId":167660,"journal":{"name":"The Reference Librarian and Implications of Mediation","volume":"44 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1992-08-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122087490","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Dans leur role de mediateur vis a vis de la communanute scientifique, les bibliothecaires peuvent etre amener a surmonter des obstacles qui sont de l'ordre de la censure. Une categorisation des censures possibles est donnee. Des exemples de controverses scientifiques qui ont eu un impact sur ce role d'intermediaire des bibliothecaires sont donnes
{"title":"Academic Librarians and Mediation in Controversial Scholarly Communication","authors":"G. Moran","doi":"10.1300/J120V17N37_17","DOIUrl":"https://doi.org/10.1300/J120V17N37_17","url":null,"abstract":"Dans leur role de mediateur vis a vis de la communanute scientifique, les bibliothecaires peuvent etre amener a surmonter des obstacles qui sont de l'ordre de la censure. Une categorisation des censures possibles est donnee. Des exemples de controverses scientifiques qui ont eu un impact sur ce role d'intermediaire des bibliothecaires sont donnes","PeriodicalId":167660,"journal":{"name":"The Reference Librarian and Implications of Mediation","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1992-08-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130888114","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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