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Understanding International Product Strategy in Multinational Corporations Through New Product Development Approaches and Evolution 通过新产品开发方法和演变理解跨国公司的国际产品战略
Pub Date : 2017-09-19 DOI: 10.1142/S1363919617500578
Yang Liu, Yongjiang Shi
International product strategy regarding global standardisation and local adaptation is one of the challenges faced by multinational corporations (MNCs). Studies in this area have tested the antecedents and consequences of standardisation/adaptation, but lack a new product development (NPD) perspective. In this study, we explore how product standardisation/adaptation is determined in the NPD context. Through a qualitative case study of four MNCs, we found three NPD approaches: multi-local, adaptation-based and platform-based. We analysed the advantages and challenges of each approach. In addition, we reveal how the factors (development of information and communication technology, competition pressure, brand awareness and technical capability) could influence the choice of a certain NPD approach. We draw implications on the paths to ensuring full leveraging of the benefits of a platform-based approach.
国际产品战略是跨国公司面临的全球性挑战之一。该领域的研究已经测试了标准化/适应的前因后果,但缺乏新产品开发(NPD)的视角。在本研究中,我们探讨了在新产品开发背景下如何确定产品标准化/适应性。通过对四家跨国公司的定性案例研究,我们发现了三种新产品开发方法:多本地、基于适应和基于平台。我们分析了每种方法的优势和挑战。此外,我们还揭示了信息和通信技术的发展、竞争压力、品牌知名度和技术能力等因素如何影响某种NPD方法的选择。我们对确保充分利用基于平台的方法的好处的路径进行了暗示。
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引用次数: 7
With a Little Help from My Customers: The Influence of Customer Empowerment on Consumers’ Perceptions of Well-Established Brands 在我的顾客的一点帮助下:顾客授权对消费者对知名品牌认知的影响
Pub Date : 2017-07-27 DOI: 10.1142/S1363919617500487
Martin Meißner, M. D. Haurand, C. Stummer
Labelling product innovations as designed and/or selected by customers can positively affect non-participating consumers’ self-stated behavioural intentions, that is, it can increase the probability of purchasing that product. Most previous studies have used fictitious brands to test the aforementioned effect, raising concerns about the degree to which these findings are relevant for marketing practice. Brand managers thus might wonder whether labelling product innovations as user-designed and/or user-selected might indeed increase sales for their well-established brands. This paper addresses this research gap by investigating the possible effects of three alternative strategies for labelling innovations (i.e., empowerment-to-select, empowerment-to-create, and full empowerment) for two well-established technology brands. For all three strategies and both brands, we find that involving customers significantly increases the perceived innovation ability, which then positively mediates the effect on behavioural intentions. However, due to a negative direct effect, only labelling products as selected by customers has an overall positive effect.
由顾客设计和/或选择的产品创新标签可以积极影响未参与的消费者自我陈述的行为意图,也就是说,它可以增加购买该产品的概率。大多数先前的研究都使用虚构的品牌来测试上述效应,这引起了人们对这些发现与营销实践相关程度的担忧。因此,品牌经理可能会怀疑,将产品创新贴上用户设计和/或用户选择的标签,是否真的会增加其成熟品牌的销量。本文通过调查标签创新的三种替代策略(即,灌顶-选择,灌顶-创造和完全授权)对两个成熟的技术品牌的可能影响来解决这一研究差距。对于所有三种策略和两个品牌,我们发现客户参与显著增加感知创新能力,然后正向中介对行为意向的影响。然而,由于负面的直接影响,只有客户选择的标签产品具有总体的积极影响。
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引用次数: 10
Innovation Awards: Reward, Recognition, and Ritual 创新奖:奖励、认可和仪式
Pub Date : 2017-05-25 DOI: 10.1142/S1363919617400060
L. Callagher, Peter Smith
This paper draws on a detailed case study of an innovation awards-giving scheme in a professional service firm to consider the role of discretionary awards in encouraging and displaying innovation capabilities. Because of their association with competition, it might seem that awards are likely tools in pluralistic contexts such as professional service firms where risk-taking and collaboration require deep relationships with clients and with professionals from different specialisations. We intend to show how managers and professionals mobilised around the scheme using the rewarding, recognising, and ritualising of innovation through awards, as a platform to initiate and promote other organisational processes that foster innovation capabilities.
本文以一家专业服务公司的创新奖励制度为例,探讨自由裁量奖在鼓励和展示创新能力方面的作用。由于奖项与竞争的关系,它似乎可能是多元化背景下的工具,比如专业服务公司,在这些公司,冒险和合作需要与客户和来自不同专业的专业人士建立深厚的关系。我们打算展示管理者和专业人士如何利用奖励、认可和通过奖项将创新仪式化的方式,围绕该计划动员起来,作为启动和促进其他培养创新能力的组织流程的平台。
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引用次数: 7
Walking Parallel Paths or Taking the Same Road? The Effect of Collaborative Incentives in Innovation Contests 平行行走还是走同一条路?协同激励在创新竞赛中的作用
Pub Date : 2017-03-24 DOI: 10.1142/S1363919617500244
Viktoria Boss, Robin Kleer, Alexander Vossen
We examine the role of participants’ interactions in innovation contests. In contrast to the dominant view of a competitive organisation of innovation contests, we suggest that, especially for ideation projects, a collaborative setting may be beneficial in terms of the amount of ideation activity and the quality of the generated ideas. Using two experiments, we show the usefulness of a collaborative approach when two particular conditions are met: first, the overall effort must be compensated according to performance criteria in such a way that participants are aware of the impact of their actions. Thus, the reward mechanism has to ensure that all contributors to a specific idea benefit from their involvement. Second, the host has to provide feedback throughout the contest to make it clear for participants what idea(s) to focus on. Our results show that, while the elaboration effort can be increased by introducing a collaborative reward mechanism alone, the best results are achieved when both conditions are met.
我们考察了参与者在创新竞赛中的互动作用。与创新竞赛的竞争性组织的主流观点相反,我们认为,特别是对于创意项目,就创意活动的数量和产生的创意的质量而言,协作环境可能是有益的。通过两个实验,我们展示了当满足两个特定条件时协作方法的有效性:首先,必须根据绩效标准补偿总体努力,这样参与者才能意识到他们的行为的影响。因此,奖励机制必须确保所有对特定想法做出贡献的人都能从他们的参与中受益。其次,主持人必须在整个比赛过程中提供反馈,让参与者清楚地知道应该关注哪些想法。我们的研究结果表明,虽然单独引入协作奖励机制可以增加精化工作,但当两个条件都满足时,可以获得最佳结果。
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引用次数: 9
Long-Run Dynamics Between Product Life Cycle Length and Innovation Performance in Manufacturing 制造业产品生命周期长度与创新绩效的长期动态关系
Pub Date : 2017-01-13 DOI: 10.1142/S1363919617500062
Markus Plewa
Changes in the duration of product life cycles (PLCs) have been identified as a driving factor for increasing the speed of new product development (NPD). However, the facilitating potential of increasing the speed to market of new products regarding their success has been subject to extensive debate. In this paper, we shed light on the long-run dynamics between PLC and key innovation performance indicators. A large secondary data set allows us to investigate long-run within-company differences. We observe significantly shrinking PLC on the one hand and significantly increasing NPD speed on the other. A change in the length of the PLC is positively linked to changes in time to market (Ttmarket) and time to volume. Also, we confirm a positive empirical relationship between shorter Ttmarket and quicker implementation of targeted quality and productivity. However, we cannot confirm a positive relationship between shorter Ttmarket and shorter time to break-even of investments.
产品生命周期(plc)持续时间的变化已被确定为提高新产品开发(NPD)速度的驱动因素。然而,就新产品的成功而言,加快新产品上市速度的促进潜力一直受到广泛争论。在本文中,我们阐明了PLC与关键创新绩效指标之间的长期动态关系。大量的二手数据集使我们能够调查公司内部的长期差异。我们观察到一方面PLC显著收缩,另一方面NPD速度显著提高。PLC长度的变化与时间对市场(Ttmarket)和时间对交易量的变化呈正相关。此外,我们证实了短期市场和更快实现目标质量和生产力之间的积极经验关系。然而,我们不能证实较短的市场与较短的投资盈亏平衡时间之间存在正相关关系。
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引用次数: 3
Changing Innovation Roles of Foreign Subsidiaries from the Manufacturing Industry in China 制造业外资子公司在华创新角色的转变
Pub Date : 2017-01-13 DOI: 10.1142/S1363919617500086
Wen-qi Zhou, Vivek K. Velamuri, T. Dauth
Based on the observation of higher internationalisation of innovation activities of multinational companies towards emerging markets, this paper aims to provide insights on how foreign subsidiaries from the manufacturing industry are changing their innovation roles in China. Based on in-depth expert interviews conducted from the subsidiary perspective in China, this paper affirms that foreign subsidiaries are moving towards higher innovative activities. The study contributes to extant literature by revealing three characteristics, namely innovation capabilities, organisational structures, and interaction with the headquarters that differentiate subsidiaries’ innovation roles with regard to their geography and magnitude of innovation. This study illustrates how these distinctive characteristics and their underlying elements advance as subsidiaries move towards greater innovation roles and discusses implications for managerial practice.
基于对跨国公司面向新兴市场创新活动的高度国际化的观察,本文旨在提供关于外国制造业子公司如何改变其在中国的创新角色的见解。本文从中国子公司的角度对专家进行了深入访谈,证实了外资子公司正在向更高层次的创新活动发展。该研究通过揭示三个特征,即创新能力、组织结构和与总部的互动,为现有文献做出了贡献,这些特征区分了子公司在地理和创新规模方面的创新角色。本研究说明了这些独特的特征及其潜在因素是如何随着子公司走向更大的创新角色而发展的,并讨论了对管理实践的影响。
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引用次数: 5
Innovative Born Globals: Investigating the Influence of Their Business Models on International Performance 创新的天生的全球化:调查他们的商业模式对国际绩效的影响
Pub Date : 2017-01-13 DOI: 10.1142/S1363919617500050
S. Kraus, A. Brem, Miriam Schuessler, Felix Schuessler, Thomas Niemand
Internationalization is a hot topic in innovation management, whereby the phenomenon of “Born Globals” is still limited to research in the domains of Entrepreneurship and International Management. As business model design plays a key role for Born Globals, we link these two concepts. For this, we propose hypotheses about the influence of efficiency-centered and novelty-centered business model design on international firm performance. To test these hypotheses, we performed a quantitative survey with 252 founders of international companies in Germany, Switzerland and Liechtenstein. Additionally, we gained further insights through a case study analysis of 11 Born Globals. The results show that business model design matters to international firm performance and the business model design of Born Globals tends to be more efficiency-centered. Based on a multiple case study, we analyzed business models in a more sophisticated way and derived propositions that yielded in an archetype of a Born Global’s business model.
国际化是创新管理领域的一个热门话题,“天生的全球人”现象目前还局限于创业学和国际管理领域的研究。由于商业模式设计在Born Globals中扮演着关键角色,我们将这两个概念联系起来。为此,我们提出了以效率为中心和以创新为中心的商业模式设计对跨国企业绩效影响的假设。为了验证这些假设,我们对德国、瑞士和列支敦士登的252家跨国公司的创始人进行了定量调查。此外,我们还通过对《11个天生的全球人》的案例研究分析获得了进一步的见解。研究结果表明,商业模式设计对跨国企业绩效有重要影响,而“天生的全球人”的商业模式设计更倾向于以效率为中心。基于多个案例研究,我们以更复杂的方式分析了业务模型,并得出了生成Born Global业务模型原型的命题。
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引用次数: 47
Can the Crowd Do the Job? Exploring the Effects of Integrating Customers into a Company’s Business Model Innovation 大众能做到吗?探讨顾客融入企业商业模式创新的效果
Pub Date : 2016-08-05 DOI: 10.1142/S1363919616500717
P. Ebel, U. Bretschneider, J. Leimeister
While collaborative business modeling (CBM) constitutes a promising new approach for opening up a company’s innovation process, existing literature lacks empirical evidence of the effects related to this approach. Drawing on related literature on the quality of creative output, this paper proposes that in the context of a CBM initiative, the integration of customers will improve the quality of the generated output. As indicated by the results of our empirical evaluation, customers are indeed capable of developing high quality business models and are able to outperform company experts when it comes to the task of developing new business models.
虽然协作商业建模(CBM)是一种很有前景的新方法,可以打开公司的创新过程,但现有文献缺乏与该方法相关的经验证据。借鉴有关创意产出质量的相关文献,本文提出,在CBM倡议的背景下,客户的整合将提高所产生产出的质量。我们的实证评估结果表明,客户确实有能力开发高质量的商业模式,并且在开发新商业模式的任务中能够超越公司专家。
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引用次数: 14
Innovative Brand Community Members and Their Willingness to Share Ideas with Companies 创新品牌社区成员和他们与公司分享想法的意愿
Pub Date : 2016-07-13 DOI: 10.1142/S1363919616500468
Sladjana Nørskov, Yun Mi Antorini, M. B. Jensen
With the aim of contributing to the existing knowledge of brand community members and their willingness to share ideas, we investigate whether and how brand community innovators’ (i) lead user characteristics, (ii) brand community identification, (iii) brand knowledge, (iv) brand loyalty and (v) preferences regarding the brand owner’s interference in community activities influence their willingness to share their ideas with the company. In contrast to earlier studies, which inquired into brand community members’ intentions to share their ideas [see Fuller, J, K Matzler and M Hoppe (2008). Brand community members as a source of innovation. Journal of Product Innovation Management, 25, 608–619], we studied members who had already innovated and were actively involved in innovation processes.Using a survey of the Adult Fans of Lego (AFOL) community, we found that brand community members’ willingness to share their ideas is positively related to the ahead of the trend (AT) dimension of lead user characteristics, brand community identification and brand loyalty. Interference by the company in community activities also plays a role. Surprisingly, the brand community innovators perceive this role oppositely to what prior research on firm-hosted and open-source communities suggests. This study extends our knowledge of brand communities by demonstrating how brand community innovators’ interpersonal contexts, personal traits and brand perceptions may promote or demote willingness to share.
为了对品牌社区成员的现有知识和他们分享想法的意愿做出贡献,我们调查了品牌社区创新者是否以及如何(i)领先用户特征,(ii)品牌社区识别,(iii)品牌知识,(iv)品牌忠诚度和(v)关于品牌所有者干预社区活动的偏好影响他们与公司分享想法的意愿。与早期的研究相反,这些研究调查了品牌社区成员分享他们想法的意愿[见Fuller, J, K Matzler和M Hoppe(2008)]。作为品牌社区成员创新的源泉。产品创新管理学报,25,608-619],我们研究了已经创新并积极参与创新过程的成员。通过对乐高成人粉丝(Adult Fans of Lego, AFOL)社区的调查,我们发现品牌社区成员分享想法的意愿与领先用户特征、品牌社区认同和品牌忠诚度的趋势前沿(ahead of the trend, AT)维度呈正相关。公司对社区活动的干预也起到了一定的作用。令人惊讶的是,品牌社区创新者对这一角色的看法与之前对公司托管和开源社区的研究结果相反。本研究通过展示品牌社区创新者的人际环境、个人特质和品牌感知如何促进或降低分享意愿,扩展了我们对品牌社区的认识。
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引用次数: 14
Everybody Is Invited but not Everybody Will Come — The Influence of Personality Dispositions on Users’ Entry Decisions for Crowdsourcing Competitions 每个人都被邀请了,但不是每个人都会来——个性倾向对众包竞赛中用户进入决策的影响
Pub Date : 2016-07-13 DOI: 10.1142/S1363919616500444
Rita Faullant, Patrick Holzmann, E. Schwarz
Crowdsourcing competitions have been introduced as powerful instruments to integrate users in new product development. While abundant research has investigated motives for participation, little research so far has addressed the reasons why users choose not to participate. We suggest that some potential solvers may refrain from participation from the outset on account of their personality dispositions. In our study, we complement existing knowledge about user motivation to engage in co-creation with findings from personality research. In particular, we investigate individual differences resulting from enduring personality dispositions that might affect potential solvers’ decisions whether or not to enter crowdsourcing competitions. The results of our study show that the likelihood that users will participate in a crowdsourcing competition increases when they score high on openness, extraversion and trait competitiveness. Dispositional trust was not, however, a discriminating factor between participants and non-participants.
众包竞赛已经成为整合用户参与新产品开发的有力工具。虽然有大量的研究调查了参与的动机,但迄今为止,很少有研究解决用户选择不参与的原因。我们建议一些潜在的解决者可能会因为他们的性格而从一开始就不参与。在我们的研究中,我们用个性研究的结果补充了关于用户参与共同创造动机的现有知识。特别地,我们研究了持久的人格倾向所导致的个体差异,这可能会影响潜在的解决者是否参加众包竞赛的决定。我们的研究结果表明,当用户在开放性、外向性和特质竞争力上得分较高时,他们参与众包竞争的可能性就会增加。然而,性格信任并不是参与者和非参与者之间的区别因素。
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引用次数: 20
期刊
Managing Innovation and Standards
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