Pub Date : 2020-10-23DOI: 10.1007/978-3-030-61671-7_8
Ana Beatriz Marques, V. Branco, Rui Costa
{"title":"Minard Revisited – Exploring Augmented Reality in Information Design","authors":"Ana Beatriz Marques, V. Branco, Rui Costa","doi":"10.1007/978-3-030-61671-7_8","DOIUrl":"https://doi.org/10.1007/978-3-030-61671-7_8","url":null,"abstract":"","PeriodicalId":196629,"journal":{"name":"Springer Series in Design and Innovation","volume":"23 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-10-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116026289","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-10-23DOI: 10.1007/978-3-030-61671-7_21
I. Ribeiro, B. Providência
{"title":"Quality Perception with Attrakdiff Method: A Study in Higher Education During the Covid-19 Period","authors":"I. Ribeiro, B. Providência","doi":"10.1007/978-3-030-61671-7_21","DOIUrl":"https://doi.org/10.1007/978-3-030-61671-7_21","url":null,"abstract":"","PeriodicalId":196629,"journal":{"name":"Springer Series in Design and Innovation","volume":"56 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-10-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125408076","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-10-23DOI: 10.1007/978-3-030-61671-7_38
João Pinto, Teresa Cardoso
{"title":"Internet and Social Networks: Reflecting on Contributions to Employability and Social Inclusion","authors":"João Pinto, Teresa Cardoso","doi":"10.1007/978-3-030-61671-7_38","DOIUrl":"https://doi.org/10.1007/978-3-030-61671-7_38","url":null,"abstract":"","PeriodicalId":196629,"journal":{"name":"Springer Series in Design and Innovation","volume":"51 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-10-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132536916","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-08-28DOI: 10.1007/978-3-030-56282-3_5
Nicola Morelli, Amalia de Götzen, L. Simeone
{"title":"Designing for the Level of ‘Service as Infrastructure’","authors":"Nicola Morelli, Amalia de Götzen, L. Simeone","doi":"10.1007/978-3-030-56282-3_5","DOIUrl":"https://doi.org/10.1007/978-3-030-56282-3_5","url":null,"abstract":"","PeriodicalId":196629,"journal":{"name":"Springer Series in Design and Innovation","volume":"11 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-08-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132533627","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-08-28DOI: 10.1007/978-3-030-56282-3_3
Nicola Morelli, Amalia de Götzen, L. Simeone
{"title":"Core Service Design Capabilities","authors":"Nicola Morelli, Amalia de Götzen, L. Simeone","doi":"10.1007/978-3-030-56282-3_3","DOIUrl":"https://doi.org/10.1007/978-3-030-56282-3_3","url":null,"abstract":"","PeriodicalId":196629,"journal":{"name":"Springer Series in Design and Innovation","volume":"13 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-08-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123728944","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-08-28DOI: 10.1007/978-3-030-56282-3_7
Nicola Morelli, Amalia de Götzen, L. Simeone
{"title":"Navigating Service Design Tools Using the Map of Capabilities","authors":"Nicola Morelli, Amalia de Götzen, L. Simeone","doi":"10.1007/978-3-030-56282-3_7","DOIUrl":"https://doi.org/10.1007/978-3-030-56282-3_7","url":null,"abstract":"","PeriodicalId":196629,"journal":{"name":"Springer Series in Design and Innovation","volume":"18 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-08-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114149515","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-08-28DOI: 10.1007/978-3-030-56282-3_2
Nicola Morelli, Amalia de Götzen, L. Simeone
{"title":"An Approach to Service Design","authors":"Nicola Morelli, Amalia de Götzen, L. Simeone","doi":"10.1007/978-3-030-56282-3_2","DOIUrl":"https://doi.org/10.1007/978-3-030-56282-3_2","url":null,"abstract":"","PeriodicalId":196629,"journal":{"name":"Springer Series in Design and Innovation","volume":"41 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-08-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128899452","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-08-28DOI: 10.1007/978-3-030-56282-3_4
Nicola Morelli, Amalia de Götzen, L. Simeone
{"title":"Designing for the Level of ‘Service as Interaction’","authors":"Nicola Morelli, Amalia de Götzen, L. Simeone","doi":"10.1007/978-3-030-56282-3_4","DOIUrl":"https://doi.org/10.1007/978-3-030-56282-3_4","url":null,"abstract":"","PeriodicalId":196629,"journal":{"name":"Springer Series in Design and Innovation","volume":"187 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-08-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115489942","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-08-28DOI: 10.1007/978-3-030-56282-3_6
Nicola Morelli, Amalia de Götzen, L. Simeone
{"title":"Designing for the Level of ‘Service as Systemic Institutions’","authors":"Nicola Morelli, Amalia de Götzen, L. Simeone","doi":"10.1007/978-3-030-56282-3_6","DOIUrl":"https://doi.org/10.1007/978-3-030-56282-3_6","url":null,"abstract":"","PeriodicalId":196629,"journal":{"name":"Springer Series in Design and Innovation","volume":"24 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-08-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130136420","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
There are many points of contact—and today of integration—between the theoretical and methodological approach of Design and the approach of ergonomics and, in particular, the Human-Centred Design/User Experience. First, the centrality of the user—or rather the centrality of the person—in the process of designing and developing the product or system, is the main point of contact both from an ethical point of view, starting from the same definitions of Ergonomics and Design, which from a methodological and operational point of view. Design and ergonomics also operate more on the level of problem solving than in abstract theoretical research, characterizing itself mainly on the basis of the field of intervention rather than that of the disciplinary area as such. And it is in fact the ability to design innovation, and the methods of intervention aimed at synthesizing innovative design solutions, the specific contributions that Design offers to ergonomics and its multidisciplinary plant. It is precisely in this framework that today we witness the progressive approach, and often the overlap between the Human-Centred Design approaches and those proper to the areas Of Design Driven innovation and design thinking. In particular, the synthesis of usability and user experience assessment methods, which are unique to the Human-Centred ergonomic approach and the Design driven innovation and Design Thinking approach, are now one of the areas of research and research current intervention that can offer innovative solutions both in the processes of training and implementation of products and services, and in the processes of social innovation.
{"title":"Design for Ergonomics","authors":"F. Tosi","doi":"10.1201/b10529-72","DOIUrl":"https://doi.org/10.1201/b10529-72","url":null,"abstract":"There are many points of contact—and today of integration—between the theoretical and methodological approach of Design and the approach of ergonomics and, in particular, the Human-Centred Design/User Experience. First, the centrality of the user—or rather the centrality of the person—in the process of designing and developing the product or system, is the main point of contact both from an ethical point of view, starting from the same definitions of Ergonomics and Design, which from a methodological and operational point of view. Design and ergonomics also operate more on the level of problem solving than in abstract theoretical research, characterizing itself mainly on the basis of the field of intervention rather than that of the disciplinary area as such. And it is in fact the ability to design innovation, and the methods of intervention aimed at synthesizing innovative design solutions, the specific contributions that Design offers to ergonomics and its multidisciplinary plant. It is precisely in this framework that today we witness the progressive approach, and often the overlap between the Human-Centred Design approaches and those proper to the areas Of Design Driven innovation and design thinking. In particular, the synthesis of usability and user experience assessment methods, which are unique to the Human-Centred ergonomic approach and the Design driven innovation and Design Thinking approach, are now one of the areas of research and research current intervention that can offer innovative solutions both in the processes of training and implementation of products and services, and in the processes of social innovation.","PeriodicalId":196629,"journal":{"name":"Springer Series in Design and Innovation","volume":"5 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-11-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128296714","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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