Dialog evaluation is approached in different ways by research and industry. While researchers have sought commensurable evaluation metrics that allow for comparison of disparate systems with varying tasks and domains, industry engineers have focused mostly on best practices and delivering a return-on-investment to customers. In this paper, we contend that the problem of finding commensurable metrics also applies to commercial evaluation, and critically survey four candidate metrics for commensurability. Finally, in light of the problems faced by the candidate metrics, we advocate a collaborative agenda for dialog evaluation based on using statistical meta-analysis for empirically establishing best practices from any evaluation metric.
{"title":"Toward Evaluation that Leads to Best Practices: Reconciling Dialog Evaluation in Research and Industry","authors":"Tim Paek","doi":"10.3115/1556328.1556334","DOIUrl":"https://doi.org/10.3115/1556328.1556334","url":null,"abstract":"Dialog evaluation is approached in different ways by research and industry. While researchers have sought commensurable evaluation metrics that allow for comparison of disparate systems with varying tasks and domains, industry engineers have focused mostly on best practices and delivering a return-on-investment to customers. In this paper, we contend that the problem of finding commensurable metrics also applies to commercial evaluation, and critically survey four candidate metrics for commensurability. Finally, in light of the problems faced by the candidate metrics, we advocate a collaborative agenda for dialog evaluation based on using statistical meta-analysis for empirically establishing best practices from any evaluation metric.","PeriodicalId":211751,"journal":{"name":"Proceedings of the Workshop on Bridging the Gap Academic and Industrial Research in Dialog Technologies - NAACL-HLT '07","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2007-04-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124559892","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
京公网安备 11010802042870号
京ICP备2023020795号-1
扫码关注我们
求助内容：
应助结果提醒方式：