Pub Date : 1900-01-01DOI: 10.29119/1641-3466.2020.148.24
Dariusz Krawczyk
{"title":"Strategic goals for post-industrial cities based on the example of the Zabrze city development strategy","authors":"Dariusz Krawczyk","doi":"10.29119/1641-3466.2020.148.24","DOIUrl":"https://doi.org/10.29119/1641-3466.2020.148.24","url":null,"abstract":"","PeriodicalId":230776,"journal":{"name":"Scientific Papers of Silesian University of Technology – Organization and Management Series","volume":"33 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126157016","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 1900-01-01DOI: 10.29119/1641-3466.2020.148.31
Ryszard Marszowski, Krzysztof Gogola
{"title":"Demographic changes and their impact on the labor market and education system. The result of a nationwide moderated discussion","authors":"Ryszard Marszowski, Krzysztof Gogola","doi":"10.29119/1641-3466.2020.148.31","DOIUrl":"https://doi.org/10.29119/1641-3466.2020.148.31","url":null,"abstract":"","PeriodicalId":230776,"journal":{"name":"Scientific Papers of Silesian University of Technology – Organization and Management Series","volume":"212 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124163866","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 1900-01-01DOI: 10.29119/1641-3466.2020.148.21
W. Knapik, Monika Zioło, Chrystian Firlej
{"title":"Management of the development of non-agricultural small farm businesses towards care farms","authors":"W. Knapik, Monika Zioło, Chrystian Firlej","doi":"10.29119/1641-3466.2020.148.21","DOIUrl":"https://doi.org/10.29119/1641-3466.2020.148.21","url":null,"abstract":"","PeriodicalId":230776,"journal":{"name":"Scientific Papers of Silesian University of Technology – Organization and Management Series","volume":"10 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128106800","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 1900-01-01DOI: 10.29119/1641-3466.2020.148.47
Agnieszka PIOTROWSKA-PUCHAŁA
{"title":"Quality assurance management based on the HACCP system in food service enterprises","authors":"Agnieszka PIOTROWSKA-PUCHAŁA","doi":"10.29119/1641-3466.2020.148.47","DOIUrl":"https://doi.org/10.29119/1641-3466.2020.148.47","url":null,"abstract":"","PeriodicalId":230776,"journal":{"name":"Scientific Papers of Silesian University of Technology – Organization and Management Series","volume":"60 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133979836","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 1900-01-01DOI: 10.29119/1641-3466.2020.148.32
Ryszard Marszowski, A. Koba
{"title":"The labour market of JastrzębieZdrój in phase II demographic change","authors":"Ryszard Marszowski, A. Koba","doi":"10.29119/1641-3466.2020.148.32","DOIUrl":"https://doi.org/10.29119/1641-3466.2020.148.32","url":null,"abstract":"","PeriodicalId":230776,"journal":{"name":"Scientific Papers of Silesian University of Technology – Organization and Management Series","volume":"1016 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"134065744","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 1900-01-01DOI: 10.29119/1641-3466.2020.148.26
A. Kuzior
{"title":"Contemporary european cultural values in the context of axiology of sustainable development","authors":"A. Kuzior","doi":"10.29119/1641-3466.2020.148.26","DOIUrl":"https://doi.org/10.29119/1641-3466.2020.148.26","url":null,"abstract":"","PeriodicalId":230776,"journal":{"name":"Scientific Papers of Silesian University of Technology – Organization and Management Series","volume":"9 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131172321","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 1900-01-01DOI: 10.29119/1641-3466.2020.148.37
M. Molenda, Dominika Płonka
Purpose: The aim of the paper is to present a case of effective application of the indicator analysis to assess and improve the process of installing a fiber optic Internet network installation at the customer’s site. The processes carried out outside the company’s headquarters, in particular their limited possibility of supervision and direct contact with the customer, cause these processes to require a special approach to management. Design / methodology / approach: The assessment of the installation process was carried out by means of the indicator analysis. The key indicators and their target values were obtained on the basis of research conducted in one of the telecommunications companies. The assessment of the quality and efficiency of the process and the effectiveness of improvement actions was based on observations and analysis of data from the company’s reports from 2017 and 2019. The theoretical scope of the work concerns methods of improving the quality and efficiency of manufacturing processes. Findings: The research process identified a set of indicators that can be used to assess the process of installation of systems in the examined company or similar ones. The quality and efficiency of the analyzed process was evaluated. The key factors determining these process properties were identified, owing to which it was possible to determine the necessary improvement actions to be implemented in the examined organization. A comparative analysis was conducted to assess the effectiveness of the implemented solutions. Practical implications: The study allowed to broaden the knowledge about the analyzed process in terms of methods of its measurement and factors having a decisive influence on its quality and efficiency. The process under analysis has been effectively improved. Originality / value: Application of the indicator analysis to a process with limited supervisory capabilities, key impact on customer satisfaction and business costs. The paper is addressed to the managerial staff of telecommunications companies involved in the installation of Internet network systems outside the company’s headquarters. The paper contains identified indicators of the assembly process and factors, mainly organizational ones, affecting its characteristics.
{"title":"Application of the indicator analysis to assess and improve the quality of the assembly process of telecommunications installations – a case study","authors":"M. Molenda, Dominika Płonka","doi":"10.29119/1641-3466.2020.148.37","DOIUrl":"https://doi.org/10.29119/1641-3466.2020.148.37","url":null,"abstract":"Purpose: The aim of the paper is to present a case of effective application of the indicator analysis to assess and improve the process of installing a fiber optic Internet network installation at the customer’s site. The processes carried out outside the company’s headquarters, in particular their limited possibility of supervision and direct contact with the customer, cause these processes to require a special approach to management. Design / methodology / approach: The assessment of the installation process was carried out by means of the indicator analysis. The key indicators and their target values were obtained on the basis of research conducted in one of the telecommunications companies. The assessment of the quality and efficiency of the process and the effectiveness of improvement actions was based on observations and analysis of data from the company’s reports from 2017 and 2019. The theoretical scope of the work concerns methods of improving the quality and efficiency of manufacturing processes. Findings: The research process identified a set of indicators that can be used to assess the process of installation of systems in the examined company or similar ones. The quality and efficiency of the analyzed process was evaluated. The key factors determining these process properties were identified, owing to which it was possible to determine the necessary improvement actions to be implemented in the examined organization. A comparative analysis was conducted to assess the effectiveness of the implemented solutions. Practical implications: The study allowed to broaden the knowledge about the analyzed process in terms of methods of its measurement and factors having a decisive influence on its quality and efficiency. The process under analysis has been effectively improved. Originality / value: Application of the indicator analysis to a process with limited supervisory capabilities, key impact on customer satisfaction and business costs. The paper is addressed to the managerial staff of telecommunications companies involved in the installation of Internet network systems outside the company’s headquarters. The paper contains identified indicators of the assembly process and factors, mainly organizational ones, affecting its characteristics.","PeriodicalId":230776,"journal":{"name":"Scientific Papers of Silesian University of Technology – Organization and Management Series","volume":"16 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122244323","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 1900-01-01DOI: 10.29119/1641-3466.2020.148.16
Piotr Hetmańczyk
{"title":"Digitalization and its impact on the national labour market and education system. Results of a moderated discussion","authors":"Piotr Hetmańczyk","doi":"10.29119/1641-3466.2020.148.16","DOIUrl":"https://doi.org/10.29119/1641-3466.2020.148.16","url":null,"abstract":"","PeriodicalId":230776,"journal":{"name":"Scientific Papers of Silesian University of Technology – Organization and Management Series","volume":"115 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127221166","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 1900-01-01DOI: 10.29119/1641-3466.2020.148.58
R. Wolniak
Purpose:The aim of the paper is to analysethe problems connected with operations realised 5within an organisation in the ISO 9001:2015 implementation process.6Design/methodology/approach:Critical literature analysis. Analysis of international literature 7from main databases and Polish literature and legal acts connected with the researched topic. 8Findings:The most important first part of the building operation system in the company is9build this systemaccording to ISO 9001:2015 requirements. An organisation, in this case,10should plan, implement and control the processes needed to meet the requirements for the 11provision of products and services.The organisation need to ensure that outputs that do not 12conform to their requirements are identified and controlled to prevent their unintended use or 13delivery. The whole organisation should take appropriate actionsbased on the nature of the 14nonconformity and its effect on the conformity of products andservices.15Originality/value: Detailed analysis of all subjects related to organisation of operationsunder 16the ISO 9001:2015standard.17Keywords: quality management, ISO 9001:2015, ISO 9001, operations, product management, 18service management.19Category of the paper:literature review.
{"title":"Operations in ISO 9001:2015","authors":"R. Wolniak","doi":"10.29119/1641-3466.2020.148.58","DOIUrl":"https://doi.org/10.29119/1641-3466.2020.148.58","url":null,"abstract":"Purpose:The aim of the paper is to analysethe problems connected with operations realised 5within an organisation in the ISO 9001:2015 implementation process.6Design/methodology/approach:Critical literature analysis. Analysis of international literature 7from main databases and Polish literature and legal acts connected with the researched topic. 8Findings:The most important first part of the building operation system in the company is9build this systemaccording to ISO 9001:2015 requirements. An organisation, in this case,10should plan, implement and control the processes needed to meet the requirements for the 11provision of products and services.The organisation need to ensure that outputs that do not 12conform to their requirements are identified and controlled to prevent their unintended use or 13delivery. The whole organisation should take appropriate actionsbased on the nature of the 14nonconformity and its effect on the conformity of products andservices.15Originality/value: Detailed analysis of all subjects related to organisation of operationsunder 16the ISO 9001:2015standard.17Keywords: quality management, ISO 9001:2015, ISO 9001, operations, product management, 18service management.19Category of the paper:literature review.","PeriodicalId":230776,"journal":{"name":"Scientific Papers of Silesian University of Technology – Organization and Management Series","volume":"146 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114476173","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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