Pub Date : 2022-01-01DOI: 10.1109/APCT55107.2022.00009
Y. Prasetyo, A. K. Ong, Reny Nadlifatin, Bryan Alexander Setiady Ong, Luke Pratama Adiguna, Ivan Asallie, Hans Tanto, Kenny Arden
Internet Service Provider (ISP) has been a critical aspect during the COVID-19 pandemic especially in developing countries such as Indonesia. The purpose of this study was to determine factors affecting customer loyalty to ISP in Indonesia during the COVID-19 pandemic by utilizing a structural equation modeling (SEM) approach. There were 252 respondents who voluntarily answered an online questionnaire which consisted of 49 questions that covered several factors such as Customer Service Performance (CSP), Internet Quality (IQ), Router Quality (RQ), Payment Method (PM), Internet Package (IP), Security & Privacy (SP), Promotion (P), COVID-19 impact (CV), Customer Satisfaction (CS), and Customer Loyalty (CL). SEM showed that IQ was found to have the highest effect on CS which subsequently led to CL, followed by SP, CSP, RQ, and PM. This study is one of the first studies that explored customer loyalty to Internet Service Providers during the COVID-19 pandemic. The SEM construct can be applied and extended to enhance customer satisfaction on ISP particularly in developing countries.
{"title":"Determining Factors Affecting Customer Loyalty to Internet Service Provider during the COVID-19 Pandemic: A Structural Equation Modeling Approach","authors":"Y. Prasetyo, A. K. Ong, Reny Nadlifatin, Bryan Alexander Setiady Ong, Luke Pratama Adiguna, Ivan Asallie, Hans Tanto, Kenny Arden","doi":"10.1109/APCT55107.2022.00009","DOIUrl":"https://doi.org/10.1109/APCT55107.2022.00009","url":null,"abstract":"Internet Service Provider (ISP) has been a critical aspect during the COVID-19 pandemic especially in developing countries such as Indonesia. The purpose of this study was to determine factors affecting customer loyalty to ISP in Indonesia during the COVID-19 pandemic by utilizing a structural equation modeling (SEM) approach. There were 252 respondents who voluntarily answered an online questionnaire which consisted of 49 questions that covered several factors such as Customer Service Performance (CSP), Internet Quality (IQ), Router Quality (RQ), Payment Method (PM), Internet Package (IP), Security & Privacy (SP), Promotion (P), COVID-19 impact (CV), Customer Satisfaction (CS), and Customer Loyalty (CL). SEM showed that IQ was found to have the highest effect on CS which subsequently led to CL, followed by SP, CSP, RQ, and PM. This study is one of the first studies that explored customer loyalty to Internet Service Providers during the COVID-19 pandemic. The SEM construct can be applied and extended to enhance customer satisfaction on ISP particularly in developing countries.","PeriodicalId":237645,"journal":{"name":"2022 Asia-Pacific Computer Technologies Conference (APCT)","volume":"231 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115806120","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-01-01DOI: 10.1109/APCT55107.2022.00015
Yan Zhu
Teachers and students in universities often need to print various transcripts and certificates. The service offices of campus usually require dedicated staff to provide stamping and printing services, which may be time-consuming and labor-intensive. Moreover, the traditional way of queuing in the service offices during the COVID-19 pandemic has the high risk of crowd gathering induced cross-infection of the epidemic. To overcome the above problems, a smart self-service transcripts and certificates printing system (SSTCPS) has been developed, which enables highly efficient unmanned campus service and epidemic prevention. This article introduces the design of the SSTCPS, demand analysis, system architecture, functional modules, and implementation effects. The SSTCPS consists of six modules: login authentication, item selection and preview, payment, printing and stamping, authenticity verification, and system management. It has the advantages of high efficiency, convenience, diversification, epidemic prevention, and intelligent management. Through the use of the system, it demonstrates that the smart self-service printing system could simplify work process, improve work efficiency, reduce the workload of management staff, and significantly reduce the risk of crowd gathering induced cross-infection of the epidemic.
{"title":"Smart Self-Service Transcripts and Certificates Printing System Supporting Campus Services and Epidemic Prevention","authors":"Yan Zhu","doi":"10.1109/APCT55107.2022.00015","DOIUrl":"https://doi.org/10.1109/APCT55107.2022.00015","url":null,"abstract":"Teachers and students in universities often need to print various transcripts and certificates. The service offices of campus usually require dedicated staff to provide stamping and printing services, which may be time-consuming and labor-intensive. Moreover, the traditional way of queuing in the service offices during the COVID-19 pandemic has the high risk of crowd gathering induced cross-infection of the epidemic. To overcome the above problems, a smart self-service transcripts and certificates printing system (SSTCPS) has been developed, which enables highly efficient unmanned campus service and epidemic prevention. This article introduces the design of the SSTCPS, demand analysis, system architecture, functional modules, and implementation effects. The SSTCPS consists of six modules: login authentication, item selection and preview, payment, printing and stamping, authenticity verification, and system management. It has the advantages of high efficiency, convenience, diversification, epidemic prevention, and intelligent management. Through the use of the system, it demonstrates that the smart self-service printing system could simplify work process, improve work efficiency, reduce the workload of management staff, and significantly reduce the risk of crowd gathering induced cross-infection of the epidemic.","PeriodicalId":237645,"journal":{"name":"2022 Asia-Pacific Computer Technologies Conference (APCT)","volume":"355 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126690313","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-01-01DOI: 10.1109/APCT55107.2022.00014
Wenfeng Qiao, Xuyang Fu, Lin Liu, Hao Wang
Wind shear has a great impact on the flight safety of civil aircraft. It is an important risk factor for aircraft safety during takeoff and landing. The validation and verification of aircraft requirements based on scenario can enable the aircraft to be prepared to identify aircraft design requirements and problems in special scenarios during the development phase. Wind shear is a special environmental scenario, which is an important part of the civil aircraft scenario verification system. Therefore, scenario-based wind shear simulation is very meaningful for the development of civil aircraft. In this paper, the wind shear and simulation are studied based on the civil aircraft operation scenario, and the wind shear simulation model is established. Based on the closed-loop flight simulation principle, the integrated architecture of wind shear in the simulation platform is proposed, and the integration test is carried out on a test platform.
{"title":"Wind Shear Simulation and Integration of Civil Aircraft Based on Scenario","authors":"Wenfeng Qiao, Xuyang Fu, Lin Liu, Hao Wang","doi":"10.1109/APCT55107.2022.00014","DOIUrl":"https://doi.org/10.1109/APCT55107.2022.00014","url":null,"abstract":"Wind shear has a great impact on the flight safety of civil aircraft. It is an important risk factor for aircraft safety during takeoff and landing. The validation and verification of aircraft requirements based on scenario can enable the aircraft to be prepared to identify aircraft design requirements and problems in special scenarios during the development phase. Wind shear is a special environmental scenario, which is an important part of the civil aircraft scenario verification system. Therefore, scenario-based wind shear simulation is very meaningful for the development of civil aircraft. In this paper, the wind shear and simulation are studied based on the civil aircraft operation scenario, and the wind shear simulation model is established. Based on the closed-loop flight simulation principle, the integrated architecture of wind shear in the simulation platform is proposed, and the integration test is carried out on a test platform.","PeriodicalId":237645,"journal":{"name":"2022 Asia-Pacific Computer Technologies Conference (APCT)","volume":"52 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114568608","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-01-01DOI: 10.1109/APCT55107.2022.00020
Zhe Wang, F. Wan
As an efficient and intelligent means of knowledge organization, knowledge graph has developed rapidly in recent years because it can help users to obtain the information they care about quickly and accurately. Knowledge extraction is a key link in the process of knowledge graph construction, which directly affects the construction quality and subsequent application effect of knowledge graph, and is also one of the criteria for evaluating the merits of knowledge graph. Knowledge extraction has become an important research branch in the field of natural language processing. This paper systematically introduces the knowledge extraction technology for knowledge graph construction, analyzes the key technologies of knowledge extraction in each domain for different data types, and summarizes them at last.
{"title":"Research on Knowledge Extraction Technology for Knowledge Graph Construction","authors":"Zhe Wang, F. Wan","doi":"10.1109/APCT55107.2022.00020","DOIUrl":"https://doi.org/10.1109/APCT55107.2022.00020","url":null,"abstract":"As an efficient and intelligent means of knowledge organization, knowledge graph has developed rapidly in recent years because it can help users to obtain the information they care about quickly and accurately. Knowledge extraction is a key link in the process of knowledge graph construction, which directly affects the construction quality and subsequent application effect of knowledge graph, and is also one of the criteria for evaluating the merits of knowledge graph. Knowledge extraction has become an important research branch in the field of natural language processing. This paper systematically introduces the knowledge extraction technology for knowledge graph construction, analyzes the key technologies of knowledge extraction in each domain for different data types, and summarizes them at last.","PeriodicalId":237645,"journal":{"name":"2022 Asia-Pacific Computer Technologies Conference (APCT)","volume":"94 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128327746","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-01-01DOI: 10.1109/APCT55107.2022.00017
Yihan Duan, Cailing Xu, Wenting Hu, Wang Zhao
The proportion of artificial intelligence + smart economy in the national economy and even the world economy is gradually increasing, and giving birth to new concepts and forms such as enterprise digital transformation and meta universe. The new generation of scientific and technological revolution requires the healthy development of artificial intelligence, which puts forward new requirements and challenges for China's leading enterprises, economic innovation, macro-control and social governance. China is guiding enterprises to make innovations and breakthroughs in key industries and emerging fields, strengthening infrastructure construction, improving public services, improving social governance system, strengthening talent training, and steadily promoting the innovative development of intelligent economy through macro-control.
{"title":"Research on the Regulation of Artificial Intelligence on the Orderly Development of China's Intelligent Economy","authors":"Yihan Duan, Cailing Xu, Wenting Hu, Wang Zhao","doi":"10.1109/APCT55107.2022.00017","DOIUrl":"https://doi.org/10.1109/APCT55107.2022.00017","url":null,"abstract":"The proportion of artificial intelligence + smart economy in the national economy and even the world economy is gradually increasing, and giving birth to new concepts and forms such as enterprise digital transformation and meta universe. The new generation of scientific and technological revolution requires the healthy development of artificial intelligence, which puts forward new requirements and challenges for China's leading enterprises, economic innovation, macro-control and social governance. China is guiding enterprises to make innovations and breakthroughs in key industries and emerging fields, strengthening infrastructure construction, improving public services, improving social governance system, strengthening talent training, and steadily promoting the innovative development of intelligent economy through macro-control.","PeriodicalId":237645,"journal":{"name":"2022 Asia-Pacific Computer Technologies Conference (APCT)","volume":"11 10","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"113962877","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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