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Diffusion of AI value-driven services in the German manufacturing industries—an empirical examination of value-driven service references classified by the business Model Canvas 人工智能价值驱动型服务在德国制造业中的推广--对按 "商业模式画布 "分类的价值驱动型服务参考资料的实证研究
Pub Date : 2024-07-26 DOI: 10.3389/fieng.2024.1407367
Patrick Berger, Joerg von Garrel
This study investigates the diffusion of AI-based service applications within the business models of German manufacturing industries, surveying 162 decision-makers. The integration of AI into business model is assessed through the Business Model Canvas (BMC) framework, evaluating its value in terms of effectiveness as well as efficiency. Rather than focusing on specific use cases, the study delves into the intended usage of value-driven AI services references to enhance effectiveness and efficiency across various elements of the business models. Through this research, eleven service values have been identified. Each service vale corresponds to a distinct element of the BMC. Decision-makers were surveyed using a Confirmation/Disconfirmation (C/D) paradigm to measure the disparities between their current and target performance levels. Consequently, this study provides valuable insights from the perspective of decision makers regarding the current and desired state of AI integration in the German manufacturing industry, taking into account AI usage or no AI usage at the time of data collection.
本研究调查了基于人工智能的服务应用在德国制造业商业模式中的推广情况,共调查了 162 位决策者。通过 "商业模式画布"(BMC)框架对人工智能与商业模式的整合进行了评估,从有效性和效率两个方面对其价值进行了评价。本研究并不关注具体的使用案例,而是深入探讨价值驱动型人工智能服务的预期用途,以提高商业模式各要素的有效性和效率。通过这项研究,我们确定了 11 种服务价值。每个服务价值都与 BMC 的一个不同要素相对应。我们采用确认/不确认(C/D)范式对决策者进行了调查,以衡量其当前绩效水平与目标绩效水平之间的差距。因此,考虑到数据收集时是否使用了人工智能,本研究从决策者的角度出发,就德国制造业人工智能集成的当前和理想状态提供了有价值的见解。
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引用次数: 0
Strategic implementation of ED&I: unveiling the multifaceted impact on innovation, governance, and ethical conduct in engineering organizations 教育与创新的战略实施:揭示对工程组织的创新、管理和道德行为的多方面影响
Pub Date : 2024-07-19 DOI: 10.3389/fieng.2024.1426631
Yagmur Atescan-Yuksek, John Patsavellas, Konstantinos Salonitis
In contemporary organizational landscapes, Equity, Diversity, and Inclusion (ED&I) stand as pivotal pillars for fostering innovation, resilience, and sustainable growth. This article explores the critical importance of ED&I within engineering organizations, focusing on the strategies for understanding ED&I dynamics, implementing inclusive environments, and extending ED&I principles through the industrial value chain. It investigates the complexities of individual identities, the significance of intersectionality, and the strategic advantage of diversity for organizational performance. By exploring comprehensive governance of ED&I initiatives, the role of leadership in fostering diversity, and the impact of ED&I on organizational sustainability and innovation, this study provides a holistic view of the challenges and opportunities in creating inclusive workplaces.
在当代组织环境中,公平、多样性和包容性(ED&I)是促进创新、复原力和可持续增长的关键支柱。本文探讨了 ED&I 在工程组织中的极端重要性,重点关注了解 ED&I 动态、实施包容性环境以及将 ED&I 原则延伸至整个产业价值链的策略。文章探讨了个人身份的复杂性、交叉性的重要性以及多样性对组织绩效的战略优势。通过探讨 ED&I 计划的综合治理、领导力在促进多样性方面的作用以及 ED&I 对组织可持续性和创新的影响,本研究对创建包容性工作场所所面临的挑战和机遇提供了一个全面的视角。
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引用次数: 0
We need a theoretical framework for the modernization of industrial legacy systems 我们需要一个工业遗留系统现代化的理论框架
Pub Date : 2023-11-23 DOI: 10.3389/fieng.2023.1266651
Paulo Garcia, Warisa Sritriratanarak
Industrial informatics brings computational intelligence to industry, powering the “software-ization” of manufacturing processes. However, when faced with the myriad of legacy systems that cannot be fully replaced cost-effectively, practitioners must retrofit computational intelligence into legacy systems. This modernization of legacy industrial systems is deceptively challenging: poor retrofitting can cause more harm than good, hindering overall metrics. We argue for a theoretical framework for modernizing legacy industrial systems. We illustrate the challenge within the context of the real-time performance of industrial cyber-physical systems by depicting a formalization of the problem and illustrating its impact through Monte Carlo methods. We show how knowledge of extant system internals constrains possible optimizations. We conclude by highlighting several research directions, including some recommendations, that must be pursued to establish a common theoretical underpinning that can inform practitioners.
工业信息学为工业带来了计算智能,推动了生产流程的 "软件化"。然而,面对无法以经济有效的方式完全取代的大量遗留系统,从业人员必须将计算智能改造到遗留系统中。对传统工业系统进行现代化改造极具挑战性:改造不当可能会弊大于利,影响整体指标。我们主张为传统工业系统的现代化提供一个理论框架。我们以工业网络物理系统的实时性能为背景,通过对问题的形式化描述和蒙特卡洛方法说明其影响,来说明这一挑战。我们展示了现有系统内部知识如何制约可能的优化。最后,我们强调了包括一些建议在内的几个研究方向,这些方向是建立可为从业人员提供信息的通用理论基础所必须追求的。
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引用次数: 0
Workforce planning in project-driven companies: a high-level guideline 项目驱动型企业的劳动力规划:高级指南
Pub Date : 2023-11-16 DOI: 10.3389/fieng.2023.1267244
G. J. L. Micheli, A. Martino, F. Porta, A. Cravello, M. Panaro, A. Calabrese
Workforce Planning (WFP) has become a crucial part of the governance of project-driven companies and has been deemed fundamental to drive critical decisions on resource management. To manage manpower planning, companies independently developed internal procedures according to their sector, size, and skills. Despite the efforts to create a reliable workforce planning process, a lack of knowledge, standardization and sharing might lead to misalignment and to heterogeneous approaches among different organizations. This study aims at investigating the current knowledge of the WFP, pointing at the detection of its key factors in terms of process steps, application context, methods, input data, actors, tools and reports’ frequency. Additionally, it attempts to define WFP high-level guidelines which can be generally valid for project-driven organizations. The research seeks to meet these goals by combining the results of the academic literature review on the WFP with the findings of the empirical study in which the representatives of ten project-based enterprises participated. The paper describes the key principles of WFP and its main process’ sections, offering high-level guidelines in terms of recommended process steps, actors involved, operative models, data input, report’s frequency, and tools. The presented features, generated by the literature review and the empirical study, are meant to be generally applicable to project-driven companies and to support the practitioners initiating this process in their organization.
劳动力规划(WFP)已成为项目驱动型公司治理的重要组成部分,并被视为推动资源管理关键决策的基础。为了管理人力规划,各公司根据其行业、规模和技能独立制定了内部程序。尽管各公司都在努力创造可靠的人力规划流程,但知识、标准化和共享的缺乏可能会导致不同组织之间的人力规划流程不一致,方法也不尽相同。本研究旨在调查目前对世界粮食计划署的了解,从流程步骤、应用环境、方法、输入数据、参与者、工具和报告频率等方面发现其关键因素。此外,研究还试图确定世界粮食计划署的高级指导方针,这些指导方针对项目驱动型组织普遍有效。为了实现这些目标,本研究将有关世界粮食计划署的学术文献综述结果与十家以项目为基础的企业代表参与的实证研究结果相结合。本文介绍了世界粮食计划署的主要原则及其主要流程部分,在建议的流程步骤、参与方、运作模式、数据输入、报告频率和工具等方面提供了高级指南。通过文献综述和实证研究得出的这些特征,旨在普遍适用于项目驱动型企业,并为在其组织中启动这一流程的从业人员提供支持。
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引用次数: 0
Conceptual application of digital twins to meet ESG targets in the mining industry 数字孪生的概念应用,以满足采矿业的ESG目标
Pub Date : 2023-07-21 DOI: 10.3389/fieng.2023.1223989
R. Cranford
Environmental, social, and governance (ESG) focus continues to gain traction in the mining industry through publicly made policies, promises, and commitments. In 2022, both ESG and technological investments were identified in the top trends by Deloitte and in the top risks and opportunities by Ernst and Young. As the first step in the value chain, the mining industry sets the foundation for most industries in meeting their ESG targets. Beyond providing sustainable materials, the mining industry is required to produce the critical minerals needed for the creation of sustainable technologies. With an ongoing debate on how ESG factors should be measured and inconsistent reporting between mining companies, there remains a gap in consistent and auditable progress in ESG reporting. This study evaluates the application of a digital twin technology to bridge the gap in ESG reporting. By examining the use of digital twin technology through thirty case studies and theoretical applications across industries that share commonalities with mining, this study analyzes the opportunity to apply the technology to the mining industry. The research found that digital twin technology can be applied across all mining project phases and can provide added value to improve multiple ESG factors and measure them. Though the research identifies that there are benefits from the application of digital twin technology to all project phases, and across all three ESG dimensions, there remains challenges to implementation. Successful implementation of digital twin technology will require the right people with the right capabilities. Though suggested that the mining industry should let other industries stabilize the digital twin market due to their history and substantial investment in data systems, it is arguable through literature, case studies and leading mining companies’ investments in precursor technologies to digital twins, that solutions are available and scalable, and the time to wait is over.
通过公开制定政策、承诺和承诺,对环境、社会和治理(ESG)的关注继续在采矿业中获得牵引力。2022年,德勤(Deloitte)将ESG和技术投资列为主要趋势,安永(Ernst and Young)将其列为主要风险和机遇。作为价值链的第一步,采矿业为大多数行业实现其ESG目标奠定了基础。除了提供可持续的材料外,采矿业还必须生产创造可持续技术所需的关键矿物。随着关于如何衡量ESG因素以及矿业公司之间不一致的报告的持续争论,ESG报告的一致性和可审计进展仍然存在差距。本研究评估了数字孪生技术的应用,以弥合ESG报告的差距。本研究通过30个案例研究和与采矿业有共性的行业的理论应用来研究数字孪生技术的使用,分析了将该技术应用于采矿业的机会。研究发现,数字孪生技术可以应用于所有采矿项目阶段,并可以为改善多个ESG因素和衡量它们提供附加价值。尽管研究表明,将数字孪生技术应用于所有项目阶段,以及所有三个ESG维度都有好处,但实施起来仍然存在挑战。数字孪生技术的成功实施需要具备合适能力的合适人员。虽然建议采矿业应该让其他行业稳定数字孪生市场,因为它们的历史和对数据系统的大量投资,但通过文献,案例研究和领先的矿业公司对数字孪生先驱技术的投资,可以论证解决方案是可用的和可扩展的,等待的时间已经结束。
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引用次数: 0
Grand challenges in industrial informatics 工业信息学的巨大挑战
Pub Date : 2023-02-02 DOI: 10.3389/fieng.2023.1100340
L. Camarinha-Matos
Industrial Informatics has been a key enabler and even a main inducer of novel developments in industrial engineering along the last decade. This relevant role has become more visible in the context of the ongoing digital transformation processes, triggered by the Industry 4.0 “movement.” The so-called fourth industrial revolution is, in fact, the result of a convergence and integration of multiple information and communication technologies (Camarinha-Matos et al., 2019) (Zheng et al., 2021) (Alexa et al., 2022). Although initially focused on the integration of the cyber and physical worlds, as reflected in the terms “Cyber-Physical Systems” and “Internet of Things”, soon the idea was gradually expanded by the addition of “smartness”/“intelligence” facets, as reflected in the terms “smart devices”, “smart sensors”, “smart machines”, “smart systems”, and “smart factories”. As Industry 4.0 became a kind of buzzword, with strong political support worldwide, several other technologies, often branded as “exponential technologies”, and including intelligent robotics, artificial intelligence/machine learning, nanotechnologies, neuro-technologies, sensing and perception, additive manufacturing/3D printing, mobile computing, etc., joined the movement and helped create momentum driving significant industrial transformation and even revitalization. More recent research agendas, as the European Commission’s Industry 5.0 (Breque et al., 2021) (Maddikunta et al., 2022) and Society 5.0 (Broeckaert, 2022) (Deguchi et al., 2020), in addition to a greater emphasis on smartness/artificial intelligence, put the need to consider sustainability and human-centricity aspects more clearly on the table. This is also well aligned with the “UN Agenda 2030 for sustainable development” (Division for Sustainable Development Goals (DSDG), 2015). The field of Industrial Informatics is thus called upon to move from a purely techno-centric perspective, which mainly characterized Industry 4.0, to a more general perspective in which general societal concerns and human-centric developments are required.
在过去的十年中,工业信息学一直是工业工程新发展的关键推动者,甚至是主要的诱导者。在由工业4.0“运动”引发的持续数字化转型过程中,这一相关角色变得更加明显。所谓的第四次工业革命,实际上是多种信息和通信技术融合和融合的结果(Camarinha-Matos等,2019)(Zheng等,2021)(Alexa等,2022)。虽然最初关注的是网络世界和物理世界的融合,如“网络物理系统”和“物联网”等术语,但很快这个概念就被逐渐扩展为“智能”/“智能”方面,如“智能设备”、“智能传感器”、“智能机器”、“智能系统”和“智能工厂”等术语。随着工业4.0成为一种流行语,在全球范围内得到强有力的政治支持,其他一些技术,通常被称为“指数技术”,包括智能机器人、人工智能/机器学习、纳米技术、神经技术、传感和感知、增材制造/3D打印、移动计算等,也加入了这一运动,并帮助创造了推动重大产业转型甚至复兴的势头。最近的研究议程,如欧盟委员会的工业5.0 (Breque等人,2021年)(Maddikunta等人,2022年)和社会5.0 (Broeckaert, 2022年)(Deguchi等人,2020年),除了更加强调智能/人工智能之外,还需要更清楚地考虑可持续性和以人为本方面。这也符合“联合国2030年可持续发展议程”(可持续发展目标司,2015年)。因此,工业信息学领域被要求从纯粹的以技术为中心的视角(主要是工业4.0的特征)转向更普遍的视角,即需要普遍的社会关注和以人为中心的发展。
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Frontiers in Industrial Engineering
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