Pub Date : 2013-05-20DOI: 10.1109/CTS.2013.6567292
N. E. Mawas, J. Cahier
Numerous studies have explored the process of learning and its effectiveness in training and education. Training in the Emergency Medical Services (EMS) field requires a combination of approaches and techniques to acquire medical skills with unanticipated events and to develop the capability to cooperate and coordinate individual emergency activities towards a collective effort. Crisis management is a special type of collaborative situations that why we propose a participative and knowledge-intensive serious game, as a collaborative e-learning tool for training (EMS). We believe that emergencies doctors learn best through real life experiences and serious games have the ability to simulate situations that are impossible to generate in a real-life exercise due to high cost, safety and complex environment related to situations. However, our approach takes into account the presence of different actors in crisis situation, like police and firefighters, and the high volume of (medical as well as non-medical) expert knowledge.
{"title":"Co-designing a serious game to train Emergency Medical Services","authors":"N. E. Mawas, J. Cahier","doi":"10.1109/CTS.2013.6567292","DOIUrl":"https://doi.org/10.1109/CTS.2013.6567292","url":null,"abstract":"Numerous studies have explored the process of learning and its effectiveness in training and education. Training in the Emergency Medical Services (EMS) field requires a combination of approaches and techniques to acquire medical skills with unanticipated events and to develop the capability to cooperate and coordinate individual emergency activities towards a collective effort. Crisis management is a special type of collaborative situations that why we propose a participative and knowledge-intensive serious game, as a collaborative e-learning tool for training (EMS). We believe that emergencies doctors learn best through real life experiences and serious games have the ability to simulate situations that are impossible to generate in a real-life exercise due to high cost, safety and complex environment related to situations. However, our approach takes into account the presence of different actors in crisis situation, like police and firefighters, and the high volume of (medical as well as non-medical) expert knowledge.","PeriodicalId":256633,"journal":{"name":"2013 International Conference on Collaboration Technologies and Systems (CTS)","volume":"25 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2013-05-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126019827","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2013-05-20DOI: 10.1109/CTS.2013.6567291
Laura Genga
Innovation processes can be defined as sets of goal-driven activities, deeply influenced by human experience and behavior. With respect to traditional, structured operational processes, they present an high degree of uncertainty and heterogeneity with little or no structure. As a consequence, traditional business intelligence tools are mostly not suitable for innovation processes. Although the innovation promotion has become one of the hottest topic in business economy in last decades and its importance in organization growth is widely recognized, currently there are not proposal in Literature for the automatic analysis of innovation activities performed by an organization. Our research is hence aimed to investigate such activities and their corresponding innovation processes, by taking into account the way in which they are really performed in organization daily job. In the present work we briefly sketch the main issues related to innovation activities and their automatic support, firstly considering the current state of the art in Literature and then describing the main ideas of our proposal.
{"title":"Application of process mining techniques for innovation analysis and support","authors":"Laura Genga","doi":"10.1109/CTS.2013.6567291","DOIUrl":"https://doi.org/10.1109/CTS.2013.6567291","url":null,"abstract":"Innovation processes can be defined as sets of goal-driven activities, deeply influenced by human experience and behavior. With respect to traditional, structured operational processes, they present an high degree of uncertainty and heterogeneity with little or no structure. As a consequence, traditional business intelligence tools are mostly not suitable for innovation processes. Although the innovation promotion has become one of the hottest topic in business economy in last decades and its importance in organization growth is widely recognized, currently there are not proposal in Literature for the automatic analysis of innovation activities performed by an organization. Our research is hence aimed to investigate such activities and their corresponding innovation processes, by taking into account the way in which they are really performed in organization daily job. In the present work we briefly sketch the main issues related to innovation activities and their automatic support, firstly considering the current state of the art in Literature and then describing the main ideas of our proposal.","PeriodicalId":256633,"journal":{"name":"2013 International Conference on Collaboration Technologies and Systems (CTS)","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2013-05-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115072602","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2013-05-20DOI: 10.1109/CTS.2013.6567230
Bradford A. Towle, M. Nicolescu
Service robots have the potential of improving the quality of life and assist with people's daily activities. Such robots must be capable of performing multiple tasks and schedule them appropriately while interacting with people over long periods of time. In addition, the robots have to deal with potentially unknown users, handle requests that may have (critical) time constraints and perform in dynamic environments while effectively addressing all the requests received. This paper demonstrates the use of the Auction Behavior-Based Robotic Architecture (ABBRA) in order to develop effective service robots. The proposed approach has the following contributions: i) it enables long-term operation of robots and their interaction with known and unknown users, ii) it handles multiple user requests while dealing with potentially critical time constraints, iii) it provides a reusable interface based on ABBRA, which can run on multiple platforms and iv) it supports flexible interactive capabilities such as requesting that the user wait in order to complete a time sensitive task. The proposed system was demonstrated on two physical robotic platforms: the Adept Mobile's Pioneer 3Dx TM and the Segway RMP®.
{"title":"Incorporating a reusable human robot interface with an Auction Behavior-Based Robotic Architecture","authors":"Bradford A. Towle, M. Nicolescu","doi":"10.1109/CTS.2013.6567230","DOIUrl":"https://doi.org/10.1109/CTS.2013.6567230","url":null,"abstract":"Service robots have the potential of improving the quality of life and assist with people's daily activities. Such robots must be capable of performing multiple tasks and schedule them appropriately while interacting with people over long periods of time. In addition, the robots have to deal with potentially unknown users, handle requests that may have (critical) time constraints and perform in dynamic environments while effectively addressing all the requests received. This paper demonstrates the use of the Auction Behavior-Based Robotic Architecture (ABBRA) in order to develop effective service robots. The proposed approach has the following contributions: i) it enables long-term operation of robots and their interaction with known and unknown users, ii) it handles multiple user requests while dealing with potentially critical time constraints, iii) it provides a reusable interface based on ABBRA, which can run on multiple platforms and iv) it supports flexible interactive capabilities such as requesting that the user wait in order to complete a time sensitive task. The proposed system was demonstrated on two physical robotic platforms: the Adept Mobile's Pioneer 3Dx TM and the Segway RMP®.","PeriodicalId":256633,"journal":{"name":"2013 International Conference on Collaboration Technologies and Systems (CTS)","volume":"310 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2013-05-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115253598","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2013-05-20DOI: 10.1109/CTS.2013.6567269
C. Diamantini, Laura Genga, D. Potena, Emanuele Storti
Innovation management and promotion has become one of the most important topics in the Literature about business and executive decision support. In particular, the relationship between innovation and collaboration, both intra- and inter-organization, is gaining an increasing attention in many works, for example in the Open Innovation research field [2]. Innovation activities, especially those that involve collaboration, are typically not structured; they don't follow a predefined scheme or procedure and are influenced by multiple factors, for instance the individual behaviour, that makes it difficult to apply classical methods of process analysis. In this paper we describe a methodology to discover significant and recurrent patterns in innovation activities, that can be used to support and improve such kind of processes. To evaluate our approach we conducted a set of experiments on a synthetic dataset, which contains a set of traces of innovation activities generated from some abstract templates, drew with the aim to model the typical ways in which innovation is carried on.
{"title":"Pattern discovery from innovation processes","authors":"C. Diamantini, Laura Genga, D. Potena, Emanuele Storti","doi":"10.1109/CTS.2013.6567269","DOIUrl":"https://doi.org/10.1109/CTS.2013.6567269","url":null,"abstract":"Innovation management and promotion has become one of the most important topics in the Literature about business and executive decision support. In particular, the relationship between innovation and collaboration, both intra- and inter-organization, is gaining an increasing attention in many works, for example in the Open Innovation research field [2]. Innovation activities, especially those that involve collaboration, are typically not structured; they don't follow a predefined scheme or procedure and are influenced by multiple factors, for instance the individual behaviour, that makes it difficult to apply classical methods of process analysis. In this paper we describe a methodology to discover significant and recurrent patterns in innovation activities, that can be used to support and improve such kind of processes. To evaluate our approach we conducted a set of experiments on a synthetic dataset, which contains a set of traces of innovation activities generated from some abstract templates, drew with the aim to model the typical ways in which innovation is carried on.","PeriodicalId":256633,"journal":{"name":"2013 International Conference on Collaboration Technologies and Systems (CTS)","volume":"106 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2013-05-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122614737","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2013-05-20DOI: 10.1109/CTS.2013.6567247
Joel Aud
An example of gamification as a product of intermittent reinforcement in event driven surveillance and the potential for engendering organic out of the box thinking.
这是游戏化的一个例子,它是事件驱动监视中间歇性强化的产物,并有可能产生有机的跳出框框的思维。
{"title":"Gamification - A real world example The power of intermittent reinforcement in event driven surveillance","authors":"Joel Aud","doi":"10.1109/CTS.2013.6567247","DOIUrl":"https://doi.org/10.1109/CTS.2013.6567247","url":null,"abstract":"An example of gamification as a product of intermittent reinforcement in event driven surveillance and the potential for engendering organic out of the box thinking.","PeriodicalId":256633,"journal":{"name":"2013 International Conference on Collaboration Technologies and Systems (CTS)","volume":"16 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2013-05-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122991878","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2013-05-20DOI: 10.1109/CTS.2013.6567249
M. Karam, H. Safa
At the core of visual testing is the idea that displaying the test failure on the visual artifacts that represent the constituents of a software under test, rather than just describing it textually has the potential of increasing clarity and understanding of the problem amongst a software testing team. This is particularly true and even necessary in a collaborative testing environment which requires greater communication between testers and developers. In this work we introduce a collaborative visual state-based testing methodology for applications developed in Ruby on Rails, a representative of the Workflow and MVC-based web applications development environment. Our methodology permits, in real time, two or more software testers to share, review, and comment on state-based test results of workflows under test. Collaborators can also examine test cases, edit them and initiate testing sessions. In the paper we describe the design of our collaborative testing methodology.
可视化测试的核心思想是,将测试失败显示在表示被测软件组件的可视化工件上,而不是仅仅以文本形式描述它,这有可能增加软件测试团队对问题的清晰度和理解。在需要测试人员和开发人员之间进行更多沟通的协作测试环境中,这一点尤其正确,甚至是必要的。在这项工作中,我们为使用Ruby on Rails开发的应用程序介绍了一种基于状态的协作式可视化测试方法,这是基于工作流和mvc的web应用程序开发环境的代表。我们的方法允许两个或更多的软件测试人员实时地共享、审查和评论基于状态的测试结果。协作者还可以检查测试用例,编辑它们并启动测试会话。在本文中,我们描述了我们的协作测试方法的设计。
{"title":"Towards collaborative testing of workflows in WMVC-based web applications","authors":"M. Karam, H. Safa","doi":"10.1109/CTS.2013.6567249","DOIUrl":"https://doi.org/10.1109/CTS.2013.6567249","url":null,"abstract":"At the core of visual testing is the idea that displaying the test failure on the visual artifacts that represent the constituents of a software under test, rather than just describing it textually has the potential of increasing clarity and understanding of the problem amongst a software testing team. This is particularly true and even necessary in a collaborative testing environment which requires greater communication between testers and developers. In this work we introduce a collaborative visual state-based testing methodology for applications developed in Ruby on Rails, a representative of the Workflow and MVC-based web applications development environment. Our methodology permits, in real time, two or more software testers to share, review, and comment on state-based test results of workflows under test. Collaborators can also examine test cases, edit them and initiate testing sessions. In the paper we describe the design of our collaborative testing methodology.","PeriodicalId":256633,"journal":{"name":"2013 International Conference on Collaboration Technologies and Systems (CTS)","volume":"39 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2013-05-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124150144","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2013-05-20DOI: 10.1109/CTS.2013.6567210
Jeffrey Nichols
On some social media platforms, such as Twitter, Youtube, Pinterest, and tumblr, much of the content generated by users is publicly accessible and communication can be easily initiated between strangers who have never previously communicated before. The communities that have risen up around these platforms, particularly on Twitter, can also be inclusive and supportive of interactions between strangers. The public and open nature of these communities creates an opportunity to create a new kind of question answering system, where potential answerers are determined based on their published content and questions are sent through the mechanisms of the social media platform.
{"title":"Using public social media to find answers to questions","authors":"Jeffrey Nichols","doi":"10.1109/CTS.2013.6567210","DOIUrl":"https://doi.org/10.1109/CTS.2013.6567210","url":null,"abstract":"On some social media platforms, such as Twitter, Youtube, Pinterest, and tumblr, much of the content generated by users is publicly accessible and communication can be easily initiated between strangers who have never previously communicated before. The communities that have risen up around these platforms, particularly on Twitter, can also be inclusive and supportive of interactions between strangers. The public and open nature of these communities creates an opportunity to create a new kind of question answering system, where potential answerers are determined based on their published content and questions are sent through the mechanisms of the social media platform.","PeriodicalId":256633,"journal":{"name":"2013 International Conference on Collaboration Technologies and Systems (CTS)","volume":"9 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2013-05-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126554426","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2013-05-20DOI: 10.1109/CTS.2013.6567289
C. Chelmis
Complex networks arise everywhere. Online social networks are famous complex networks examples due to (a) revolutionizing the way people interact on the Web, and (b) permitting in practice the study of interdisciplinary theories that arise from human activities, at both micro (i.e. individual) and macro (i.e. community) level. The vast scale (Big-data) of online human interactions impose certain challenges, such as scalable indexing and efficient retrieval of social data, which are by their nature intertwined in multiple dimensions. In our research we focus on modeling such multidimensional data, mining their intra and inter dependencies to uncover hidden structures and emergent knowledge. In particular, we examine informal interactions at the workplace. Through extensive empirical analysis of corporate communication logs we study users' communication behavioral patterns, dynamics and characteristics, statistical properties and complex correlations between social and topical structures. Our modeling and analysis are not limited to enterprise social data, but are extensible and applicable to other domains, offering a unified framework of complex network modeling and analysis, accurately modeling multiple symmetric or asymmetric, explicit and hidden interaction channels between people.
{"title":"Complex modeling and analysis of workplace collaboration data","authors":"C. Chelmis","doi":"10.1109/CTS.2013.6567289","DOIUrl":"https://doi.org/10.1109/CTS.2013.6567289","url":null,"abstract":"Complex networks arise everywhere. Online social networks are famous complex networks examples due to (a) revolutionizing the way people interact on the Web, and (b) permitting in practice the study of interdisciplinary theories that arise from human activities, at both micro (i.e. individual) and macro (i.e. community) level. The vast scale (Big-data) of online human interactions impose certain challenges, such as scalable indexing and efficient retrieval of social data, which are by their nature intertwined in multiple dimensions. In our research we focus on modeling such multidimensional data, mining their intra and inter dependencies to uncover hidden structures and emergent knowledge. In particular, we examine informal interactions at the workplace. Through extensive empirical analysis of corporate communication logs we study users' communication behavioral patterns, dynamics and characteristics, statistical properties and complex correlations between social and topical structures. Our modeling and analysis are not limited to enterprise social data, but are extensible and applicable to other domains, offering a unified framework of complex network modeling and analysis, accurately modeling multiple symmetric or asymmetric, explicit and hidden interaction channels between people.","PeriodicalId":256633,"journal":{"name":"2013 International Conference on Collaboration Technologies and Systems (CTS)","volume":"74 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2013-05-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128055306","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2013-05-20DOI: 10.1109/CTS.2013.6567223
Gianpiero Costantino, F. Martinelli, D. Sgandurra
Everyday, people upload thousand of private photos on Social Networks. Usually, these photos are available only to their social friends but, in some cases, users inadvertently allow third-party applications to access their data or, analogously, friends allow applications to access their friends' data. Hence, uploaded private pictures may also be accessed by third parties. In this paper, we introduce Phook (Photo-Book), which is a Web application available at www.myphook.com, aimed at searching among users' photos of online Social Network. After two months of activity, Phook was capable of collecting more than 70 Millions private pictures of Facebook users.
{"title":"Are photos on Social Networks really private?","authors":"Gianpiero Costantino, F. Martinelli, D. Sgandurra","doi":"10.1109/CTS.2013.6567223","DOIUrl":"https://doi.org/10.1109/CTS.2013.6567223","url":null,"abstract":"Everyday, people upload thousand of private photos on Social Networks. Usually, these photos are available only to their social friends but, in some cases, users inadvertently allow third-party applications to access their data or, analogously, friends allow applications to access their friends' data. Hence, uploaded private pictures may also be accessed by third parties. In this paper, we introduce Phook (Photo-Book), which is a Web application available at www.myphook.com, aimed at searching among users' photos of online Social Network. After two months of activity, Phook was capable of collecting more than 70 Millions private pictures of Facebook users.","PeriodicalId":256633,"journal":{"name":"2013 International Conference on Collaboration Technologies and Systems (CTS)","volume":"14 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2013-05-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121480185","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2013-05-20DOI: 10.1109/CTS.2013.6567209
Cory P. Knobel
As a primarily qualitative researcher, relying heavily on ethnographic and interview techniques for data collection and Grounded Theory as a mode of analysis, colleagues are often surprised that social network analysis (SNA) is a staple of my research process. The end products of qualitative work rarely show network statistics or visualizations generated along the way, and yet the research would be incomplete without these methods. A perspective on the way in which social network analysis can contribute to research and business considers SNA as a critical intermediate step in a hybrid or mixed methods process, and an important augmentation to the traditional modes of qualitative inquiry.
{"title":"Social network analysis as an augmentation of qualitative research","authors":"Cory P. Knobel","doi":"10.1109/CTS.2013.6567209","DOIUrl":"https://doi.org/10.1109/CTS.2013.6567209","url":null,"abstract":"As a primarily qualitative researcher, relying heavily on ethnographic and interview techniques for data collection and Grounded Theory as a mode of analysis, colleagues are often surprised that social network analysis (SNA) is a staple of my research process. The end products of qualitative work rarely show network statistics or visualizations generated along the way, and yet the research would be incomplete without these methods. A perspective on the way in which social network analysis can contribute to research and business considers SNA as a critical intermediate step in a hybrid or mixed methods process, and an important augmentation to the traditional modes of qualitative inquiry.","PeriodicalId":256633,"journal":{"name":"2013 International Conference on Collaboration Technologies and Systems (CTS)","volume":"8 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2013-05-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130141443","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}