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The Death of Trust Across the U.S. Finance Industry 美国金融业信任之死
Pub Date : 2020-11-20 DOI: 10.2139/ssrn.3559047
P. Limbach, P. Rau, Henrik Schürmann
Across all industries in the U.S., we document a significant and unique decline in the level of generalized trust among finance professionals relative to the decline of trust in the general U.S. population. This decline occurs in different age cohorts and among different levels of seniority. It is related to a lack of confidence only in institutions that are relevant to the finance industry. The relative decline of trust is associated with changes in economic conditions, the professional environment in the finance industry, and with the decreasing level of socialization among finance professionals.
在美国的所有行业中,我们记录了金融专业人士之间普遍信任水平的显著而独特的下降,相对于美国普通人口的信任下降。这种下降发生在不同的年龄组和不同的资历水平。它只与对与金融业相关的机构缺乏信心有关。信任的相对下降与经济条件的变化、金融行业的职业环境以及金融专业人员社会化程度的下降有关。
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引用次数: 3
The Culture of Conflict Resolution and Its Influence on Employee Retention: A Study of Russian Companies 冲突解决文化及其对员工保留的影响:以俄罗斯公司为例
Pub Date : 2020-04-29 DOI: 10.24108/preprints-3112035
J. Bayer, Juriy Krivobokov, Maksim Gavrilov, V. Vasilyeva
Purpose – The purpose of this paper is a pilot study of e-communications in three Russian firms to assess the culture of conflict resolution and the impact of strategies on employee retention at these firms. Design/methodology/approach – Qualitative and quantitative research through a questionnaire and observation method to confirm the results. We use questionnaires by spontaneous sampling with quota elements; employees of the three selected firms have an equal chance of getting into an anonymous sample. Findings – The culture of conflict in any organization should include professional mediation (fulfilled either by professional instructor or by a specially trained HR-specialist). All members of the organizational “family” should be informed that dealing with conflict and solving it is much better and productive than hiding and suppressing it. Research limitations/implications – The paper shows the first results of the conflict study. It shows obvious drawbacks of contemporary empirical conflict solving. Further research should explore the effects of the recommendations we made and their fulfillment. Originality/value – The article assesses the main conflict triggers in Russian organizations of various sizes. It also reveals the key assumptions that both workers and employers have that prevent them from effectively resolving conflicts. Based on empirical results, we have developed practical recommendations on conflicts that will be useful not only for managing the organizations we have studied but also for those who have ever encountered a conflict at work.
目的-本文的目的是对三家俄罗斯公司的电子通信进行试点研究,以评估这些公司的冲突解决文化和战略对员工保留的影响。设计/方法论/方法-通过问卷调查和观察方法进行定性和定量研究,以确认结果。我们采用随机抽样的问卷调查方式,带有配额要素;被选中的三家公司的员工有相同的机会进入匿名样本。任何组织的冲突文化都应该包括专业调解(由专业导师或受过专门培训的人力资源专家完成)。组织“家庭”的所有成员都应该被告知,处理和解决冲突比隐藏和压制冲突要好得多,也更有成效。研究局限性/启示-本文展示了冲突研究的第一个结果。它显示了当代经验冲突解决的明显缺陷。进一步的研究应探讨我们提出的建议的效果及其实现情况。原创性/价值——本文评估了不同规模的俄罗斯组织中的主要冲突触发因素。它还揭示了工人和雇主都有阻碍他们有效解决冲突的关键假设。基于经验结果,我们提出了关于冲突的实用建议,这些建议不仅对我们所研究的组织的管理有用,而且对那些曾经在工作中遇到冲突的人也有用。
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引用次数: 0
CSR as a Socially Constructed Phenomenon: Simulating the Interplay between Public Expectations and Firms' Choices 企业社会责任作为一种社会建构现象:模拟公众期望与企业选择之间的相互作用
Pub Date : 2020-01-31 DOI: 10.2139/ssrn.3529305
Peter Kotzian
Compliance in the domain of CSR differs from financial compliance in that mere abidance to legal rules is insufficient. By its very nature, CSR compliance is a socially constructed phenomenon. Public expectations regarding CSR evolve over time but are also driven by how the majority of firms behave. CSR non-compliance is constituted by not meeting these expectations. Firms meeting or exceeding public expectations receive a bonus in terms of public support, firms not meeting public expectations get punished, and firms respond to this by choosing their CSR engagement.

Using an agent-based-model, we simulate this interaction. For firms, we presume simple decision rationales based on benefits and costs. We vary model parameters, like CSR-related costs, but also the public’s ability to perceive CSR-related out-/under-performance and the magnitude of the punishment and rewards associated with this. Of interest are CSR levels in the firm population, how firms adapt their CSR engagement, depending on the parameters chosen but also, which parameter constellations correspond to observations of CSR levels in reality. Looking at differences between a setting in which the public predominantly punishes under-performance as opposed to a setting in which the public predominantly rewards out-performance we see different implications. For constellations with a high malus for under-performance, firms which substantially lag in terms of CSR quickly catch up to avoid reputational costs. In the long run, in particular after the laggards caught up, the CSR development responds to the bonus associated with outperforming the average in terms of CSR. For constellations with a substantial bonus for CSR out-performance, firms with very low costs of CSR engagement specialize in CSR, set high initial levels of CSR engagement and constantly out-perform the rest of the population and pull the CSR average upwards. Comparing constellations with empirical data, we see that the catching-up effect can be found in the development of the CSR engagement of firms as measured by data from the Thomson-Reuters-Eikon Database, while there is no corresponding CSR escalation of high performers.
企业社会责任领域的合规不同于财务合规,因为仅仅遵守法律规则是不够的。就其本质而言,企业社会责任合规是一种社会建构现象。公众对企业社会责任的期望随着时间的推移而变化,但也受到大多数企业行为的驱动。不遵守企业社会责任就是没有达到这些期望。达到或超过公众期望的企业在公众支持方面获得奖励,未达到公众期望的企业受到惩罚,企业通过选择企业社会责任参与来应对这一点。我们使用基于代理的模型来模拟这种交互。对于企业,我们假设基于收益和成本的简单决策原理。我们改变了模型参数,比如企业社会责任相关的成本,还有公众感知企业社会责任相关的表现不佳/不佳的能力,以及与之相关的惩罚和奖励的程度。我们感兴趣的是企业群体中的企业社会责任水平,企业如何根据所选择的参数调整其企业社会责任参与,以及哪些参数星座与现实中企业社会责任水平的观察相对应。观察公众主要惩罚表现不佳的环境与公众主要奖励表现优异的环境之间的差异,我们看到了不同的含义。对于表现不佳的星座,在企业社会责任方面严重滞后的公司很快就会赶上来,以避免声誉成本。从长远来看,特别是在落后企业迎头赶上之后,企业社会责任的发展会对企业社会责任表现优于平均水平的奖励做出反应。对于企业社会责任表现优异的星座来说,企业社会责任参与成本非常低的企业专注于企业社会责任,设定了较高的企业社会责任参与初始水平,并不断超越其他企业,从而提高企业社会责任平均水平。将星座与实证数据进行比较,我们发现,通过Thomson-Reuters-Eikon数据库的数据测量,企业社会责任参与的发展可以发现追赶效应,而高绩效企业没有相应的社会责任升级。
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引用次数: 0
Whistle While You Work? The Relational Determinants of Reporting Wrongdoing 工作时吹口哨?报告不当行为的关系决定因素
Pub Date : 2020-01-25 DOI: 10.2139/ssrn.3528256
Patrick Bergemann, B. Aven
Although much of the misconduct that occurs within organizations is detected by other employees, many of those witnesses do not “blow the whistle” on their colleagues. Their reluctance may be due in part to the relationships in which employees are embedded within their organizations. In this paper, we theorize that social factors can interact to facilitate or inhibit whistleblowing within organizations. We contend that employees respond differently when the wrongdoing occurs either inside or outside of their workgroups, and that this distinction is moderated by the internal cohesion of those workgroups. When internal cohesion is high, individuals are less likely to report wrongdoing conducted by other members of the workgroup; however, high cohesion also promotes willingness to report wrongdoing observed outside the workgroup. Using unique data on observed and hypothetical whistleblowing by 33,755 US federal employees in 24 departments and agencies, we provide support for our arguments and show how competing explanations of whistleblowing can be integrated by situating them in particular social contexts. Together, these results reveal trade-offs in the detection of misconduct and help explain why wrongdoing in organizations may be so difficult to eradicate.
虽然组织内发生的许多不当行为被其他员工发现,但许多证人并没有“举报”他们的同事。他们的不情愿可能部分是由于员工在组织内部的关系。在本文中,我们的理论认为,社会因素可以相互作用,以促进或抑制组织内部的举报。我们认为,当不法行为发生在工作小组内部或外部时,员工的反应是不同的,这种区别是由这些工作小组的内部凝聚力缓和的。当内部凝聚力高时,个人不太可能报告工作组其他成员的不法行为;然而,高凝聚力也促进了报告在工作小组之外观察到的不法行为的意愿。利用来自24个部门和机构的33,755名美国联邦雇员观察到的和假设的举报的独特数据,我们为我们的论点提供了支持,并展示了如何通过将其置于特定的社会背景中来整合举报的相互竞争的解释。总之,这些结果揭示了在发现不当行为方面的权衡,并有助于解释为什么组织中的不当行为可能如此难以根除。
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引用次数: 1
Take a Stand or Keep Your Seat: Board Turnover after Social Movement Boycotts 坚持立场或保留席位:社会运动抵制后的董事会变动
Pub Date : 2019-09-29 DOI: 10.5465/AMJ.2017.0890
M. McDonnell, J. A. Cobb
While prior work has shown that a firm’s market performance affects the loyalty of its board, little is known about how corporate social responsibility affects directors’ willingness to serve. In t...
虽然先前的研究表明,企业的市场表现会影响董事会的忠诚度,但对于企业社会责任如何影响董事的服务意愿,我们知之甚少。在t…
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引用次数: 35
Platforms at Work: Automated Hiring Platforms and Other New Intermediaries in the Organization of Work 工作中的平台:自动招聘平台和工作组织中的其他新中介
Pub Date : 2018-09-12 DOI: 10.1108/S0277-283320190000033005
Ifeoma Ajunwa, D. Greene
Abstract This chapter lays out a research agenda in the sociology of work for a type of data and organizational intermediary: work platforms. As an example, the authors employ a case study of the adoption of automated hiring platforms (AHPs) in which the authors distinguish between promises and existing practices. The authors draw on two main methods to do so: critical discourse analysis and affordance critique. The authors collected and examined a mix of trade, popular press, and corporate archives; 135 texts in total. The analysis reveals that work platforms offer five core affordances to management: (1) structured data fields optimized for capture and portability within organizations; (2) increased legibility of activity qua data captured inside and outside the workplace; (3) information asymmetry between labor and management; (4) an “ecosystem” design that supports the development of limited-use applications for specific domains; and (5) the standardization of managerial techniques between workplaces. These combine to create a managerial frame for workers as fungible human capital, available on demand and easily ported between job tasks and organizations. While outlining the origin of platform studies within media and communication studies, the authors demonstrate the specific tools the sociology of work brings to the study of platforms within the workplace. The authors conclude by suggesting avenues for future sociological research not only on hiring platforms, but also on other work platforms such as those supporting automated scheduling and customer relationship management.
本章提出了工作社会学中关于一种数据和组织中介:工作平台的研究议程。作为一个例子,作者采用了一个采用自动招聘平台(ahp)的案例研究,其中作者区分了承诺和现有实践。作者借鉴了两种主要方法:批评话语分析和提供性批评。作者收集并研究了贸易、大众媒体和公司档案;总共135个文本。分析表明,工作平台为管理层提供了五大核心支持:(1)针对组织内部的捕获和可移植性进行了优化的结构化数据字段;(2)提高了在工作场所内外捕获的活动数据的可读性;(3)劳资双方信息不对称;(4)支持特定领域有限用途应用开发的“生态系统”设计;(5)工作场所之间管理技术的标准化。这些结合在一起,为工人创造了一个管理框架,使其成为可替代的人力资本,可以按需使用,并在工作任务和组织之间轻松移植。在概述媒体和传播研究中平台研究的起源的同时,作者展示了工作社会学为工作场所平台研究带来的具体工具。作者最后提出了未来社会学研究的途径,不仅适用于招聘平台,还适用于其他工作平台,如支持自动调度和客户关系管理的平台。
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引用次数: 44
The Role of Governance on the Wellbeing of Individuals or Organisations 治理对个人或组织福祉的作用
Pub Date : 2017-12-30 DOI: 10.2139/ssrn.3094734
S. Turnbull
Ten of the eleven OECD metrics established for measuring individual wellbeing can be directly affected by how organizations are governed. Two types of governance architecture are considered: (i) simple centralised command and control hierarchies and, (ii) an ecological form universally found in nature and pre-modern societies that Nobel Laureate Elinor Osprom described as possessing “polycentric compound” decision-making centres as also found in human brains. Modern stakeholder controlled organisations that survive over generations typically possess an ecological form of governance. This can be explained by the ability of networks to simplify complex dynamic environments as comprehensively as required to survive from distributed decision-making. While centralised hierarchies simplify complexity incompletely and less immediately by filtering data through different levels that can obscure harms, opportunities and existential threats. The paper concludes that the OECD metrics provide a basis for rating the quality of governance of organisations or democracy with rich opportunities for research.
经合组织为衡量个人福祉而制定的11项指标中,有10项可以直接受到组织治理方式的影响。本文考虑了两种类型的治理架构:(i)简单的中央命令和控制等级制度;(ii)在自然界和前现代社会中普遍存在的一种生态形式,诺贝尔奖获得者埃莉诺·奥斯波姆(Elinor Osprom)将其描述为拥有人类大脑中发现的“多中心复合”决策中心。代代相传的现代利益相关者控制的组织通常拥有一种生态形式的治理。这可以用网络简化复杂动态环境的能力来解释,因为需要从分布式决策中生存下来。虽然集中式层次结构通过不同层次过滤数据来不完全、不直接地简化复杂性,但这可能会掩盖危害、机会和存在的威胁。论文的结论是,经合组织的指标为评估组织或民主的治理质量提供了一个基础,具有丰富的研究机会。
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引用次数: 2
Credit Rating Agencies: Using Historical Research to Reveal a Cultural Pattern 信用评级机构:用历史研究揭示文化模式
Pub Date : 2016-07-15 DOI: 10.2139/SSRN.2810136
D. Cash
The leading Credit Rating Agencies facilitated the Financial Crisis of 2008. As a result, extensive reforms were enacted to limit the negative effect of the agencies upon the marketplace, and therefore society. However, the agencies continue to transgress, and have become even more profitable and impenetrable. In order to provide some insight to why the agencies behave in the way that they do, this article will utilise historical research to present a teleological demonstration that there is an underlying culture that prevails through each era and is the foundation for their callous disregard to the safety of the financial system. Revealing this culture may then enable us to think differently when we discuss how best to regulate this unique sector of the financial arena.
领先的信用评级机构助长了2008年的金融危机。因此,广泛的改革得以实施,以限制这些机构对市场的负面影响,从而限制对社会的负面影响。然而,这些机构继续违规,变得更加有利可图,更加难以渗透。为了对评级机构的行为方式提供一些见解,本文将利用历史研究提出一个目的论论证,即每个时代都存在一种普遍存在的潜在文化,这是他们无情地无视金融体系安全的基础。揭示这种文化可能会让我们在讨论如何最好地监管金融领域的这一独特领域时,以不同的方式思考。
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引用次数: 0
The Birth Order Paradox: Sibling Differences in Educational Attainment 出生顺序悖论:兄弟姐妹在教育程度上的差异
Pub Date : 2015-03-23 DOI: 10.2139/ssrn.2583855
Kieron J Barclay
This study uses population register data to examine the relationship between birth order and educational attainment in Sweden, and demonstrates that while the net effect of birth order on educational attainment is negative, later-born children often spend longer in education. The explanation for this finding is due to educational expansion in Sweden in the 20th century, which outweighs the negative causal effect of birth order for the affected cohorts. This is particularly true for women due to the fact that the rate of increasing educational enrolment has been greater for women than for men. These results also show that later-borns in large families particularly benefit from educational expansion due to the longer average birth interval between the first and last child in large families, meaning that the supply of educational opportunities increased to a greater extent in the intervening period. However, in periods where education is not expanding, later-born siblings continue to fare worse than first-borns.
本研究使用人口登记数据来检验瑞典出生顺序和受教育程度之间的关系,结果表明,虽然出生顺序对受教育程度的净影响是负的,但晚出生的孩子通常接受教育的时间更长。对这一发现的解释是由于瑞典在20世纪的教育扩张,这超过了出生顺序对受影响人群的负面因果影响。这对妇女来说尤其如此,因为妇女入学率的增长速度一直高于男子。这些结果还表明,在大家庭中,由于大家庭中第一个孩子和最后一个孩子之间的平均出生间隔较长,因此晚生子女尤其受益于教育扩张,这意味着在此期间,教育机会的供应在更大程度上增加了。然而,在教育不扩大的时期,晚出生的兄弟姐妹仍然比长子更糟糕。
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引用次数: 4
The Best of Both Worlds? Impact Investors and Their Role in the Financial versus Social Performance Debate 两全其美?影响投资者及其在财务与社会绩效辩论中的作用
Pub Date : 2014-09-07 DOI: 10.2139/ssrn.2492860
S. Lazzarini, Sandro Cabral, L. Pongeluppe, L. C. D. M. Ferreira, Angélica Rotondaro
Over the last decades, management scholars have tried to examine whether profitability can be achieved with actions that also improve social and environmental performance. More recently, this debate has gained new traction with the emergence of the so-called "impact investors," who not only avoid firms with negative practices, but also actively seek projects with proven metrics of social impact. In other words, they represent a new class of investors where financial and social performance are expected to be harmonized. In this paper we aim to understand how impact investors approach financial and social goals, and the mechanisms used to gauge and reconcile these performance dimensions. Given the still evolving stage of the impact investing industry, we follow a grounded theory approach using data from qualitative interviews and discussions groups with investment funds, social entrepreneurs, non-profit organizations and other actors in the industry. We then contribute with a novel theoretical framework proposing how different types of impact investors and contractual arrangements emerge in two situations: when financial and social goals are naturally aligned ("complements") and when pursuing superior profitability might undermine actions to increase social performance ("substitutes").
在过去的几十年里,管理学者们一直试图研究是否可以通过改善社会和环境绩效的行动来实现盈利。最近,随着所谓的“影响力投资者”的出现,这场辩论获得了新的关注,这些投资者不仅回避有负面做法的公司,而且积极寻求具有社会影响指标的项目。换句话说,他们代表了一个新的投资者阶层,他们的财务和社会表现有望协调一致。在本文中,我们旨在了解影响投资者如何接近财务和社会目标,以及用于衡量和协调这些绩效维度的机制。鉴于影响力投资行业仍处于不断发展的阶段,我们采用了一种基于理论的方法,使用了来自定性访谈的数据,并与投资基金、社会企业家、非营利组织和行业内其他参与者进行了讨论。然后,我们提出了一个新的理论框架,提出了不同类型的影响力投资者和契约安排如何在两种情况下出现:当财务和社会目标自然一致(“互补”)时,以及当追求卓越的盈利能力可能会破坏提高社会绩效的行动(“替代”)时。
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引用次数: 6
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CGN: Sociology (Topic)
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