Pub Date : 1900-01-01DOI: 10.1007/978-3-030-24823-9_6
Sharon H. Mastracci, Ian Adams
{"title":"Understanding Emotional Labor at the Cultural Level","authors":"Sharon H. Mastracci, Ian Adams","doi":"10.1007/978-3-030-24823-9_6","DOIUrl":"https://doi.org/10.1007/978-3-030-24823-9_6","url":null,"abstract":"","PeriodicalId":330137,"journal":{"name":"The Palgrave Handbook of Global Perspectives on Emotional Labor in Public Service","volume":"1088 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133374294","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 1900-01-01DOI: 10.1007/978-3-030-24823-9_4
Seung-Bum Yang, Hyun Jung Lee
{"title":"Understanding Emotional Labor at the Individual Level","authors":"Seung-Bum Yang, Hyun Jung Lee","doi":"10.1007/978-3-030-24823-9_4","DOIUrl":"https://doi.org/10.1007/978-3-030-24823-9_4","url":null,"abstract":"","PeriodicalId":330137,"journal":{"name":"The Palgrave Handbook of Global Perspectives on Emotional Labor in Public Service","volume":"604 ","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"120882569","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 1900-01-01DOI: 10.1007/978-3-030-24823-9_24
M. Guy, Sharon H. Mastracci, Seung-Bum Yang
{"title":"From Measuring Results to Managing Relationships","authors":"M. Guy, Sharon H. Mastracci, Seung-Bum Yang","doi":"10.1007/978-3-030-24823-9_24","DOIUrl":"https://doi.org/10.1007/978-3-030-24823-9_24","url":null,"abstract":"","PeriodicalId":330137,"journal":{"name":"The Palgrave Handbook of Global Perspectives on Emotional Labor in Public Service","volume":"47 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123917739","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 1900-01-01DOI: 10.1007/978-3-030-24823-9_3
Sharon H. Mastracci, Ian Adams
{"title":"Trending Interconnectedness: The Value of Comparative Analysis","authors":"Sharon H. Mastracci, Ian Adams","doi":"10.1007/978-3-030-24823-9_3","DOIUrl":"https://doi.org/10.1007/978-3-030-24823-9_3","url":null,"abstract":"","PeriodicalId":330137,"journal":{"name":"The Palgrave Handbook of Global Perspectives on Emotional Labor in Public Service","volume":"2 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125712119","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 1900-01-01DOI: 10.1007/978-3-030-24823-9
{"title":"The Palgrave Handbook of Global Perspectives on Emotional Labor in Public Service","authors":"","doi":"10.1007/978-3-030-24823-9","DOIUrl":"https://doi.org/10.1007/978-3-030-24823-9","url":null,"abstract":"","PeriodicalId":330137,"journal":{"name":"The Palgrave Handbook of Global Perspectives on Emotional Labor in Public Service","volume":"75 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130799944","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 1900-01-01DOI: 10.1007/978-3-030-24823-9_5
Xiaojun Lu
{"title":"Understanding Emotional Labor at the Organizational Level","authors":"Xiaojun Lu","doi":"10.1007/978-3-030-24823-9_5","DOIUrl":"https://doi.org/10.1007/978-3-030-24823-9_5","url":null,"abstract":"","PeriodicalId":330137,"journal":{"name":"The Palgrave Handbook of Global Perspectives on Emotional Labor in Public Service","volume":"22 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133532805","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 1900-01-01DOI: 10.1007/978-3-030-24823-9_23
Sharon H. Mastracci, M. Guy, Seung-Bum Yang
{"title":"Looking Forward: Adjusting to the New Paradigm","authors":"Sharon H. Mastracci, M. Guy, Seung-Bum Yang","doi":"10.1007/978-3-030-24823-9_23","DOIUrl":"https://doi.org/10.1007/978-3-030-24823-9_23","url":null,"abstract":"","PeriodicalId":330137,"journal":{"name":"The Palgrave Handbook of Global Perspectives on Emotional Labor in Public Service","volume":"26 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121750577","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 1900-01-01DOI: 10.1007/978-3-030-24823-9_7
C. Hsieh
{"title":"Understanding Emotional Labor in Situational Contexts: How Mistreatment Matters","authors":"C. Hsieh","doi":"10.1007/978-3-030-24823-9_7","DOIUrl":"https://doi.org/10.1007/978-3-030-24823-9_7","url":null,"abstract":"","PeriodicalId":330137,"journal":{"name":"The Palgrave Handbook of Global Perspectives on Emotional Labor in Public Service","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129591247","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 1900-01-01DOI: 10.1007/978-3-030-24823-9_8
Seung-Bum Yang, M. Guy, Sharon H. Mastracci, Aisha Azhar, C. Hsieh, Hyun Jung Lee, Xiaojun Lu
{"title":"Measuring Emotional Labor: Survey Construction, Measurement Invariance, and Structural Equation Model","authors":"Seung-Bum Yang, M. Guy, Sharon H. Mastracci, Aisha Azhar, C. Hsieh, Hyun Jung Lee, Xiaojun Lu","doi":"10.1007/978-3-030-24823-9_8","DOIUrl":"https://doi.org/10.1007/978-3-030-24823-9_8","url":null,"abstract":"","PeriodicalId":330137,"journal":{"name":"The Palgrave Handbook of Global Perspectives on Emotional Labor in Public Service","volume":"14 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125277829","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 1900-01-01DOI: 10.1007/978-3-030-24823-9_14
Aisha Azhar
{"title":"Pakistan","authors":"Aisha Azhar","doi":"10.1007/978-3-030-24823-9_14","DOIUrl":"https://doi.org/10.1007/978-3-030-24823-9_14","url":null,"abstract":"","PeriodicalId":330137,"journal":{"name":"The Palgrave Handbook of Global Perspectives on Emotional Labor in Public Service","volume":"2 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"134060547","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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