Lorio Purnomo, Anton Kurniawan, Carola Basuki, Anggha Dipa Pratama, S. Paramadita
ABSTRACT In the era of Industry 4.0, many companies demand to determine a Change Management Strategy in order to maximize capacities and efficiency. Currently, PT XYZ sees existing problems in the IT division, which are not meeting demands as expected and slowing down the whole organization’s development. In accordance with these problems, Project Monitoring methods are proposed to be applied in PT XYZ’s organizational structure as a result of the Change Management Strategy. A Change Management Strategy will be implemented in the IT division using the proposed methods; Kotter’s Model and 7-S Framework followed by the development of a project monitoring application called Dashboard Monitoring. In accordance, with Kotter’s Model’s approach, the creation of two new positions is highly recommended inside the IT division to support its effectiveness. These positions are Project Management Officers and Business Analysts. These two positions are expected to focus more on the process of developing new applications and/or systems. Thus, the 7-S Framework implementation will be supporting the change of Shared & Value from the change in the organizational structure of PT XYZ with the objective of simplifying the process of analyzing and decision-making at the managerial level, especially in terms of deciding to create an application. Furthermore, a Dashboard Monitoring application has been implemented in PT XYZ, resulting in improvements in lead time and productivity throughout multiple IT projects. Objective – Developments in the era of Industry 4.0 make all companies adapt towards digitalization, to determine Change Management Strategies to maximize capacity and efficiency. PT XYZ sees problems in the IT division, where the IT Division cannot meet the demands as expected. Thus, resulting in delays in the development of the organization. Obstacles in processing so many requests in making applications between divisions in the company, developing a product application system is the biggest obstacle faced by PT XYZ. Methodology – The author uses the following Research Methodology; (1) understand the identification of existing problems based on the author's observations and communication with PT XYZ; (2) study the organizational structure: (3) Literature Review; (4) Interviews and observations at PT XYZ. The first stage is interviews with all Vice Presidents from all divisions at PT. XYZ. The second stage is an interview by asking the Chief Executive Officer of the company regarding information related to changes in the IT Division. ; (5) Kotter Framework and 7-S approaches, all of which start with analyzing with Dynamic Capability Theory; (6) Provide recommendations, propose to create a new IT division, then analyze the new organizational structure using the 7-S Framework and produce proposed new values. Findings – The author got information from PT XYZ Top Management, where from the results of this interview a Change Management Strategy is proposed to be im
{"title":"Impact of Implementing the Unification of The IT Section into One Division Using a Change Management Strategy at PT XYZ","authors":"Lorio Purnomo, Anton Kurniawan, Carola Basuki, Anggha Dipa Pratama, S. Paramadita","doi":"10.53748/jmis.v3i1.36","DOIUrl":"https://doi.org/10.53748/jmis.v3i1.36","url":null,"abstract":"ABSTRACT In the era of Industry 4.0, many companies demand to determine a Change Management Strategy in order to maximize capacities and efficiency. Currently, PT XYZ sees existing problems in the IT division, which are not meeting demands as expected and slowing down the whole organization’s development. In accordance with these problems, Project Monitoring methods are proposed to be applied in PT XYZ’s organizational structure as a result of the Change Management Strategy. A Change Management Strategy will be implemented in the IT division using the proposed methods; Kotter’s Model and 7-S Framework followed by the development of a project monitoring application called Dashboard Monitoring. In accordance, with Kotter’s Model’s approach, the creation of two new positions is highly recommended inside the IT division to support its effectiveness. These positions are Project Management Officers and Business Analysts. These two positions are expected to focus more on the process of developing new applications and/or systems. Thus, the 7-S Framework implementation will be supporting the change of Shared & Value from the change in the organizational structure of PT XYZ with the objective of simplifying the process of analyzing and decision-making at the managerial level, especially in terms of deciding to create an application. Furthermore, a Dashboard Monitoring application has been implemented in PT XYZ, resulting in improvements in lead time and productivity throughout multiple IT projects. \u0000Objective – Developments in the era of Industry 4.0 make all companies adapt towards digitalization, to determine Change Management Strategies to maximize capacity and efficiency. PT XYZ sees problems in the IT division, where the IT Division cannot meet the demands as expected. Thus, resulting in delays in the development of the organization. Obstacles in processing so many requests in making applications between divisions in the company, developing a product application system is the biggest obstacle faced by PT XYZ.\u0000Methodology – The author uses the following Research Methodology; (1) understand the identification of existing problems based on the author's observations and communication with PT XYZ; (2) study the organizational structure: (3) Literature Review; (4) Interviews and observations at PT XYZ. The first stage is interviews with all Vice Presidents from all divisions at PT. XYZ. The second stage is an interview by asking the Chief Executive Officer of the company regarding information related to changes in the IT Division. ; (5) Kotter Framework and 7-S approaches, all of which start with analyzing with Dynamic Capability Theory; (6) Provide recommendations, propose to create a new IT division, then analyze the new organizational structure using the 7-S Framework and produce proposed new values.\u0000Findings – The author got information from PT XYZ Top Management, where from the results of this interview a Change Management Strategy is proposed to be im","PeriodicalId":331767,"journal":{"name":"Journal of Multidisciplinary Issues","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-08-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126530594","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Sexual harassment is a sexual act in the form of verbal and nonverbal that is carried out intentionally, and there are indications of coercion on the victim. Often the victim refuses to report or tell stories because the victim is afraid that something untoward will happen in the future. To find helpful information for survivors and research in this study, we will get the sentiment on comments related to matters related to UMN by using the CRISPDM framework method, FastText, and the SVM algorithm to identify a statement on sexual relations with UMN.Results From this study used a model with an accuracy of 55.14% and sexual harassment data collected on March 16, 2022, with 287 data obtained from Twitter, Instagram, Medium, and Line Today sites. Positive sentiment is the least found sentiment from the overall data, only 8.7%, while negative sentiment is 36.6%. Of the four platforms, the best is the Twitter platform because it gets a pretty good response in terms of positive and neutral sentiments compared to others.
{"title":"SENTIMENT ANALYSIS OF COMMENTS ON SEXUAL HARASSMENT IN COLLEGES ON FOUR POPULAR SOCIAL MEDIA","authors":"Vinson Phoan, Johan Setiawan","doi":"10.53748/jmis.v2i2.33","DOIUrl":"https://doi.org/10.53748/jmis.v2i2.33","url":null,"abstract":"Sexual harassment is a sexual act in the form of verbal and nonverbal that is carried out intentionally, and there are indications of coercion on the victim. Often the victim refuses to report or tell stories because the victim is afraid that something untoward will happen in the future. To find helpful information for survivors and research in this study, we will get the sentiment on comments related to matters related to UMN by using the CRISPDM framework method, FastText, and the SVM algorithm to identify a statement on sexual relations with UMN.Results From this study used a model with an accuracy of 55.14% and sexual harassment data collected on March 16, 2022, with 287 data obtained from Twitter, Instagram, Medium, and Line Today sites. Positive sentiment is the least found sentiment from the overall data, only 8.7%, while negative sentiment is 36.6%. Of the four platforms, the best is the Twitter platform because it gets a pretty good response in terms of positive and neutral sentiments compared to others.","PeriodicalId":331767,"journal":{"name":"Journal of Multidisciplinary Issues","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2022-08-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121934947","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
ABSTRACT Objective – to determine the company capabilities based on COBIT 5 framework and provide recommendation that can be used to improve the company capabilities per COBIT 5 Standard. Methodology – The research uses qualitative method by conducting interviews and do observation on the company daily operation of the related department at PT Sentral Electric. Findings – The research found that the capabilities of PT Sentral Electric in domain APO07, BAI09, EDM 01, MEA01, and DSS03 can only reach level 1. The study also found that the company had several shortcomings that caused some related activities to need improvement. Novelty – The research uses gap analysis to find the shortcomings and find the gap. The company thus can make improvements by implementing the given recommendation. Keywords – assessment, COBIT 5, Framework, PT.sentral Elektrik
目标-确定基于COBIT 5框架的公司能力，并根据COBIT 5标准提供可用于改进公司能力的建议。研究方法:本研究采用定性方法，对PT central Electric相关部门的公司日常运营进行访谈和观察。研究发现，PT central Electric在APO07、BAI09、EDM 01、MEA01和DSS03领域的能力只能达到1级。研究还发现，该公司有几个缺点，导致一些相关活动需要改进。新颖性-本研究使用差距分析来发现不足，找到差距。因此，公司可以通过实施给定的建议来进行改进。关键词:评估，COBIT 5，框架，pt，中央电路
{"title":"MEASUREMENT OF CAPABILITY LEVEL AT PT SENTRAL ELECTRIC USING COBIT 5 FRAMEWORK","authors":"Michael Widjaja, Johan Setiawan","doi":"10.53748/jmis.v2i2.31","DOIUrl":"https://doi.org/10.53748/jmis.v2i2.31","url":null,"abstract":"ABSTRACT \u0000Objective – to determine the company capabilities based on COBIT 5 framework and provide recommendation that can be used to improve the company capabilities per COBIT 5 Standard. \u0000Methodology – The research uses qualitative method by conducting interviews and do observation on the company daily operation of the related department at PT Sentral Electric. \u0000Findings – The research found that the capabilities of PT Sentral Electric in domain APO07, BAI09, EDM 01, MEA01, and DSS03 can only reach level 1. The study also found that the company had several shortcomings that caused some related activities to need improvement. \u0000Novelty – The research uses gap analysis to find the shortcomings and find the gap. The company thus can make improvements by implementing the given recommendation. \u0000Keywords – assessment, COBIT 5, Framework, PT.sentral Elektrik","PeriodicalId":331767,"journal":{"name":"Journal of Multidisciplinary Issues","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2022-08-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125218695","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Angelina Permatasari, Eduard Pangestu Wonohardjo, D. Hidayat, Manise Hendrawaty, Hartato Hartato
Objective – Along with the rapid development of information technology and the increasing number of websites, search engines like Google will be increasingly strict in sorting out the best websites that have useful information for their users. This causes website owners to increasingly aggressively improve the quality and popularity of their websites in various ways, such as using advertisements, branding on social media, to the use of SEO (Search Engine Optimization) to support the quality of the website so that it can compete in search engine ranking results. Methodology – Method used in this research is by redesigning the user interface and applying SEO methods. Findings – Being able to improve the metrics of the website can be significantly improved both from its UR and DR and increase visitor traffic as a source of profit for a website. Novelty – This research was conducted on a new website that initially had not implemented SEO and had not been maximized in designing its User Interface. Keywords: Google; Markas Gamers; Redesign; SEO; Website Optimization
{"title":"Analysis of Search Engine Optimization Application on Markas Gamers' Website","authors":"Angelina Permatasari, Eduard Pangestu Wonohardjo, D. Hidayat, Manise Hendrawaty, Hartato Hartato","doi":"10.53748/jmis.v1i1.32","DOIUrl":"https://doi.org/10.53748/jmis.v1i1.32","url":null,"abstract":"Objective – Along with the rapid development of information technology and the increasing number of websites, search engines like Google will be increasingly strict in sorting out the best websites that have useful information for their users. This causes website owners to increasingly aggressively improve the quality and popularity of their websites in various ways, such as using advertisements, branding on social media, to the use of SEO (Search Engine Optimization) to support the quality of the website so that it can compete in search engine ranking results. \u0000Methodology – Method used in this research is by redesigning the user interface and applying SEO methods. \u0000Findings – Being able to improve the metrics of the website can be significantly improved both from its UR and DR and increase visitor traffic as a source of profit for a website. \u0000Novelty – This research was conducted on a new website that initially had not implemented SEO and had not been maximized in designing its User Interface. \u0000Keywords: Google; Markas Gamers; Redesign; SEO; Website Optimization","PeriodicalId":331767,"journal":{"name":"Journal of Multidisciplinary Issues","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2022-08-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130992350","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
ABSTRACT Objective – This study aims to determine the effect of trustworthiness, attractiveness, and expertise possessed by celebrity endorsers on consumer purchase decision-making and to determine the effect of trustworthiness, attractiveness, and expertise that celebrity endorsers have on the buying interest of Instagram social media users partially. Methodology – The stratified random sample approach was used to determine respondents’ responses to each variable in this study. Data was obtained through a questionnaire method for 50 respondents who frequently watch celebrities endorsing products or services. The data is then analyzed using quantitative analysis, which includes validity and reliability, as well as the F and T tests to prove the hypothesis. Multiple linear regression analysis is the data analysis technique used to see the effect. Findings – Celebrity attractiveness influences purchase decision-making; however, trustworthiness and expertise do not. Novelty – This is one of the first studies to examine the relationships between attractiveness, trustworthiness and expertise and purchase decision-making. Keywords: celebrity endorsement, attractiveness, trustworthiness, expertise, decision-making
{"title":"Influence of Celebrity Endorsement on Purchase Decision-making","authors":"Elvira Dwi Hapsari","doi":"10.53748/jmis.v1i1.25","DOIUrl":"https://doi.org/10.53748/jmis.v1i1.25","url":null,"abstract":"ABSTRACT\u0000 \u0000Objective – This study aims to determine the effect of trustworthiness, attractiveness, and expertise possessed by celebrity endorsers on consumer purchase decision-making and to determine the effect of trustworthiness, attractiveness, and expertise that celebrity endorsers have on the buying interest of Instagram social media users partially.\u0000Methodology – The stratified random sample approach was used to determine respondents’ responses to each variable in this study. Data was obtained through a questionnaire method for 50 respondents who frequently watch celebrities endorsing products or services. The data is then analyzed using quantitative analysis, which includes validity and reliability, as well as the F and T tests to prove the hypothesis. Multiple linear regression analysis is the data analysis technique used to see the effect.\u0000Findings – Celebrity attractiveness influences purchase decision-making; however, trustworthiness and expertise do not.\u0000Novelty – This is one of the first studies to examine the relationships between attractiveness, trustworthiness and expertise and purchase decision-making.\u0000Keywords: celebrity endorsement, attractiveness, trustworthiness, expertise, decision-making","PeriodicalId":331767,"journal":{"name":"Journal of Multidisciplinary Issues","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2022-07-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127076909","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
ABSTRACT Objective – This study was conducted to identify the relationship between working environment, trust in management, and job satisfaction toward employee loyalty among millennial employees. Methodology – Quantitative method was applied for this data analysis research. The study objective is accepted with the use of SPSS 25.0 in processing the data. Findings – The empirical result showed that working environment and trust in management directly and significantly affect employee loyalty among millennials. In contrast, job satisfaction is shown to have no significant effect on employee loyalty. Novelty – This is one of the first studies to examine trust in management concerning employee loyalty context in Indonesia, and in particular, the joint influence of working environment and job satisfaction. Keywords: employee loyalty, trust in management, working environment, job satisfaction JEL Classification: J28, M1, M10, M12, Article Info: Received 21 January 2022. Accepted 21 July 2022 Article Correspondence: rahmat.jeyhan@my.sampoernauniversity.ac.id Recommended Citation: Jeyhan, Rahmat B. (2022), The Effect of Working Environment, Trust in Management, and Job Satisfaction. Journal of Multidisciplinary Issues 2(1) 1-9 (2022)
{"title":"The Effect of Working Environment, Trust in Management, and Job Satisfaction","authors":"Rahmat Berliano Jeyhan","doi":"10.53748/jmis.v1i1.26","DOIUrl":"https://doi.org/10.53748/jmis.v1i1.26","url":null,"abstract":"\u0000\u0000\u0000\u0000ABSTRACT\u0000 \u0000Objective – This study was conducted to identify the relationship between working environment, trust in management, and job satisfaction toward employee loyalty among millennial employees.\u0000Methodology – Quantitative method was applied for this data analysis research. The study objective is accepted with the use of SPSS 25.0 in processing the data.\u0000Findings – The empirical result showed that working environment and trust in management directly and significantly affect employee loyalty among millennials. In contrast, job satisfaction is shown to have no significant effect on employee loyalty.\u0000Novelty – This is one of the first studies to examine trust in management concerning employee loyalty context in Indonesia, and in particular, the joint influence of working environment and job satisfaction.\u0000Keywords: employee loyalty, trust in management, working environment, job satisfaction\u0000 \u0000JEL Classification: J28, M1, M10, M12,\u0000Article Info: Received 21 January 2022. Accepted 21 July 2022\u0000Article Correspondence: rahmat.jeyhan@my.sampoernauniversity.ac.id\u0000Recommended Citation: Jeyhan, Rahmat B. (2022), The Effect of Working Environment, Trust in Management, and Job Satisfaction. Journal of Multidisciplinary Issues 2(1) 1-9 (2022)\u0000\u0000\u0000\u0000","PeriodicalId":331767,"journal":{"name":"Journal of Multidisciplinary Issues","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2022-07-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128213798","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Article Info: Received 14 January 2022, Accepted 10 July 2022 Article Correspondence: nadhirabuhari@gmail.com Recommended Citation: Buhari, Nadhira (2022). The Effect of Religiosity on Muslim Customer’s Switching Behavior in the Greater Jakarta Area. Journal of Multidisciplinary Issues 2(1) 10 – 17 (2022)
{"title":"The Effect of Religiosity on Muslim Consumer’s Switching Behavior in Greater Jakarta Area","authors":"Nadhira Buhari","doi":"10.53748/jmis.v1i1.24","DOIUrl":"https://doi.org/10.53748/jmis.v1i1.24","url":null,"abstract":"Article Info: Received 14 January 2022, Accepted 10 July 2022\u0000Article Correspondence: nadhirabuhari@gmail.com\u0000Recommended Citation: Buhari, Nadhira (2022). The Effect of Religiosity on Muslim Customer’s Switching Behavior in the Greater Jakarta Area. Journal of Multidisciplinary Issues 2(1) 10 – 17 (2022)","PeriodicalId":331767,"journal":{"name":"Journal of Multidisciplinary Issues","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2022-07-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125543333","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Objective – Cryptocurrency is growing overtime even being adopted as a legal money in a country out there. Besides can be used as a money, cryptocurrency also can be used as a digital goods to be trade and investment assets. To do some investing in cryptocurrency, there’s a need to evaluate the fundamental and sentiment of that cryptocurrency. This study aims to evaluate cryptocurrency based on responses of Twitter user.Methodology – The Algorithms used in this sentiment analysis study are Support Vector Machine and Naïve Bayes because it’s already proven that these 2 algorithm able to give a good accuracy and performance and using CRISP – DM framework for the study flow.Findings – This research predicts the sentiment for Bitcoin, Ethereum, Binance Coin, Dogecoin, and Ripple using the CRISP - DM method and using Support Vector Machine and Naïve Bayes algorithm.Novelty – This study calculate the sentiment on cryptocurrency using Rapidminer tools.Limitations - This study uses Bitcoin, Ethereum, Binance Coin, Dogecoin, and Ripple using tools such as rapidminerKeywords — Cryptocurrency, Naïve Bayes, Sentiment Analysis, Support Vector Machine
{"title":"Comparative Analysis of Sentiment Analysis Using the Support Vector Machine and Naive Bayes Algorithm on Cryptocurrencies","authors":"N. Nicholas, Rudi Sutomo","doi":"10.53748/jmis.v1i3.22","DOIUrl":"https://doi.org/10.53748/jmis.v1i3.22","url":null,"abstract":"Objective – Cryptocurrency is growing overtime even being adopted as a legal money in a country out there. Besides can be used as a money, cryptocurrency also can be used as a digital goods to be trade and investment assets. To do some investing in cryptocurrency, there’s a need to evaluate the fundamental and sentiment of that cryptocurrency. This study aims to evaluate cryptocurrency based on responses of Twitter user.Methodology – The Algorithms used in this sentiment analysis study are Support Vector Machine and Naïve Bayes because it’s already proven that these 2 algorithm able to give a good accuracy and performance and using CRISP – DM framework for the study flow.Findings – This research predicts the sentiment for Bitcoin, Ethereum, Binance Coin, Dogecoin, and Ripple using the CRISP - DM method and using Support Vector Machine and Naïve Bayes algorithm.Novelty – This study calculate the sentiment on cryptocurrency using Rapidminer tools.Limitations - This study uses Bitcoin, Ethereum, Binance Coin, Dogecoin, and Ripple using tools such as rapidminerKeywords — Cryptocurrency, Naïve Bayes, Sentiment Analysis, Support Vector Machine","PeriodicalId":331767,"journal":{"name":"Journal of Multidisciplinary Issues","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2021-12-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131015805","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Objective – To analyze the relationship between a company’s information security approach/culture with its information security governance capabilities based on COBIT 5 framework and provide recommendations that can be used to improve the company's information security capabilities per COBIT 5 standard. Methodology – The research uses qualitative and quantitative methods by conducting interviews and distributing questionnaires to 3 members of the IT Department at PT XYZ. Findings – The research found that the measured COBIT 5 processes (APO13 and DSS05) failed to reach the expected target (level 4), with each DSS05 and APO13 can only reach level 1 and 2 respectively. In addition, several flaws were also found in the company’s information security culturethat may have contributed directly or indirectly to the current state of the company’s information security capabilities. Novelty – In this study, the researchers expand the previous study on information security culture conducted in 2010 by performing a security audit on a company's IT department to analyze the connection between corporate culture, especially information security culture and the capability level of information security governance. The company thus can make improvements or corrections to its information security approach/culture based on the recommendations provided with COBIT 5 framework. Keywords: Capability Level; COBIT; Governance; Information Security Culture.
{"title":"Influence of Information Security Culture on the Information Security Governance Capabilities (Case Study: PT XYZ)","authors":"K. Suwandi, Johan Setiawan","doi":"10.53748/jmis.v1i2.19","DOIUrl":"https://doi.org/10.53748/jmis.v1i2.19","url":null,"abstract":"Objective – To analyze the relationship between a company’s information security approach/culture with its information security governance capabilities based on COBIT 5 framework and provide recommendations that can be used to improve the company's information security capabilities per COBIT 5 standard. \u0000Methodology – The research uses qualitative and quantitative methods by conducting interviews and distributing questionnaires to 3 members of the IT Department at PT XYZ. \u0000Findings – The research found that the measured COBIT 5 processes (APO13 and DSS05) failed to reach the expected target (level 4), with each DSS05 and APO13 can only reach level 1 and 2 respectively. In addition, several flaws were also found in the company’s information security culturethat may have contributed directly or indirectly to the current state of the company’s information security capabilities. \u0000Novelty – In this study, the researchers expand the previous study on information security culture conducted in 2010 by performing a security audit on a company's IT department to analyze the connection between corporate culture, especially information security culture and the capability level of information security governance. The company thus can make improvements or corrections to its information security approach/culture based on the recommendations provided with COBIT 5 framework. \u0000Keywords: Capability Level; COBIT; Governance; Information Security Culture. ","PeriodicalId":331767,"journal":{"name":"Journal of Multidisciplinary Issues","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2021-08-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127318587","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
ERP or Enterprise Resource Planning is a design that has been applied in an educational institution or company that can be used to organize, coordinate and manage the system resources in it to be more integrated. The refusal of system users to use the ERP system (new system) is one of the failure factors for ERP system implementation that should be considered by higher education companies. User's lack of understanding by users can cause users to simply be forced to use without being adapted to a qualified use of the ERP system. In addition to the importance of the ERP implementation process in a company or university, there is also an influence on the system's user experience as the key to the success of ERP implementation to minimize failures in the ERP system process. This study uses the User Experience Questionnaire Framework to analyze, measure and find out significantly how much influence the user experience level has on the PeopleSoft Oracle Campus Solution ERP system using the six aspects contained in the framework UEQ on the modules Student Record, Academic Advisement, and Student Financial in the respective departments at UMN. The research was conducted quantitatively, namely the collection and collection of data to be carried out through the distribution of questionnaires online and carried out using SPSS software. The results of the measurement level obtained based on the mean and benchmark data user experience from the six UEQ scales from the highest to the lowest value level are Dependability is in the category (Excellent), Stimulation is in the category (Excellent), Novelty is in the category (Excellent), Perspicuity category is in the category (Good), Attractiveness is in the category (Good), and Efficiency is in the category (Good) and partially or completely can have a significant 61% influence on the use of modules in the ERP system at UMN. Keywords: ERP (Enterprise Resource Planning), UEQ (User Experience Questionnaire), Quantitative, SPSS.
{"title":"ANALYSIS OF USER EXPERIENCE RESOURCE PLANNING WITH USER EXPERIENCE QUESTIONNAIRE FRAMEWORK (CASE STUDY: UNIVERSITAS MULTIMEDIA NUSANTARA)","authors":"Andrei Ferdinan Bayu Ck, Johan Setiawan","doi":"10.53748/jmis.v1i2.21","DOIUrl":"https://doi.org/10.53748/jmis.v1i2.21","url":null,"abstract":" ERP or Enterprise Resource Planning is a design that has been applied in an educational institution or company that can be used to organize, coordinate and manage the system resources in it to be more integrated. The refusal of system users to use the ERP system (new system) is one of the failure factors for ERP system implementation that should be considered by higher education companies. User's lack of understanding by users can cause users to simply be forced to use without being adapted to a qualified use of the ERP system. In addition to the importance of the ERP implementation process in a company or university, there is also an influence on the system's user experience as the key to the success of ERP implementation to minimize failures in the ERP system process. \u0000 This study uses the User Experience Questionnaire Framework to analyze, measure and find out significantly how much influence the user experience level has on the PeopleSoft Oracle Campus Solution ERP system using the six aspects contained in the framework UEQ on the modules Student Record, Academic Advisement, and Student Financial in the respective departments at UMN. The research was conducted quantitatively, namely the collection and collection of data to be carried out through the distribution of questionnaires online and carried out using SPSS software. \u0000 The results of the measurement level obtained based on the mean and benchmark data user experience from the six UEQ scales from the highest to the lowest value level are Dependability is in the category (Excellent), Stimulation is in the category (Excellent), Novelty is in the category (Excellent), Perspicuity category is in the category (Good), Attractiveness is in the category (Good), and Efficiency is in the category (Good) and partially or completely can have a significant 61% influence on the use of modules in the ERP system at UMN. \u0000 \u0000Keywords: ERP (Enterprise Resource Planning), UEQ (User Experience Questionnaire), Quantitative, SPSS.","PeriodicalId":331767,"journal":{"name":"Journal of Multidisciplinary Issues","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2021-08-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130593679","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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