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Workplace Mentoring and Leader–Member Dyadic Communication in Malaysia 马来西亚的职场辅导和领导成员双向沟通
Pub Date : 2020-06-12 DOI: 10.1108/978-1-78973-691-520201008
M. Malek, H. A. Bakar
This chapter examines how leader–member dyadic communication in the Malaysian workplace operates at the leader–member dyadic level in the context of cultural norms. We propose a model of leader–member dyadic communication based on the cultural norms of budi bicara, which in turn influences the perception of workplace mentoring in Malaysia. The model is tested by using hierarchical multiple regression with data obtained from a sample of 510 employees in three Malaysian organizations. Results show that leader–member dyadic communication in the workplace is linked with the career mentoring perceptions. These findings partially validate our proposed model and provide empirical support for the central roles of communication exchange processes in mentoring.
本章考察了马来西亚工作场所的领导-成员二元沟通如何在文化规范的背景下在领导-成员二元层面上运作。我们提出了一个基于budi bicara文化规范的领导-成员二元沟通模型,这反过来影响了马来西亚职场指导的感知。该模型通过使用层次多元回归与数据从三个马来西亚组织的510名员工样本中获得的测试。结果表明,职场领导-成员二元沟通与职业指导感知相关。这些发现部分验证了我们提出的模型,并为沟通交换过程在指导中的核心作用提供了实证支持。
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引用次数: 0
A Qualitative Study on Mentoring Practices and Challenges in Indonesia 印尼师徒实践与挑战的质性研究
Pub Date : 2020-06-12 DOI: 10.1108/978-1-78973-691-520201003
Y. Suseno, Ely Susanto, Damita Lachman Sherwani
Drawing on social exchange theory, we consider mentoring in Indonesia in terms of practices and challenges. Characterized by high power distance, mentoring in Indonesia is formal, with certain performance criteria set by the organization for the selection of mentors. While the extent of formality differs depending on the organizational culture, mentoring is perceived to consist of relationship building that goes beyond a superior–subordinate relationship. Preliminary findings of this study also indicate several challenges in the mentoring relationship, one being the expectation to conform and the consequent punishment if one were to disobey orders. Another challenge is the lack of training for the mentors. Participants further noted the challenge associated with gift-giving practices whereby mentees are often obliged to give gifts to the mentors, given the high power distance context. Furthermore, obtaining continuous commitment from top leaders poses another challenge. We also discuss theoretical and practical implications of this study for mentoring, leadership and employee development, thus adding to the literature on workplace mentoring in an emerging economy.
根据社会交换理论,我们从实践和挑战的角度来考虑印尼的指导。印度尼西亚的师徒关系具有高权力距离的特点,是一种正式的关系,组织为选择导师制定了一定的绩效标准。虽然正式程度取决于组织文化,但师徒关系被认为是超越上下级关系的关系建立。本研究的初步发现也表明了师徒关系中的几个挑战,一个是期望服从,如果不服从命令,随之而来的惩罚。另一个挑战是缺乏对导师的培训。参与者进一步指出了与送礼实践相关的挑战,即在高权力距离背景下,徒弟经常被迫向导师送礼。此外,获得最高领导人的持续承诺是另一个挑战。我们还讨论了本研究对指导、领导和员工发展的理论和实践意义,从而增加了关于新兴经济体职场指导的文献。
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引用次数: 0
Exploring Why and When Mentors' Drinking Norms Impact Protégés' Alcohol Misuse 探讨导师的饮酒规范为何及何时会影响个体的酒精滥用
Pub Date : 2020-06-12 DOI: 10.1108/978-1-78973-691-520201006
H. Kwan, Xiaofeng Xu, Haixiao Chen, Miaomiao Li
Drawing on the social cognitive theory, this study investigated the effect of mentors' drinking norms on their proteges' alcohol misuse by focusing on the mediating role of conformity drinking motives and the moderating role of moral disengagement. We conducted a three-wave survey of 148 mentor–protege dyads and found that mentors' drinking norms were positively related to their proteges' alcohol misuse and that this relationship was fully mediated by conformity drinking motives. Moreover, the moderated mediation model revealed that moral engagement strengthens the main effects of mentors' drinking norms on conformity drinking motives and the indirect effects of mentors' drinking norms on proteges' alcohol misuse via enhanced conformity drinking motives. The theoretical and practical implications are discussed.
本研究运用社会认知理论,从从众饮酒动机的中介作用和道德脱离的调节作用两方面考察了导师饮酒规范对学生酒精滥用的影响。我们对148对师徒二人进行了三波调查,发现师徒的饮酒规范与其徒弟的酒精滥用呈正相关,且这种关系完全受从众饮酒动机的中介作用。此外,经调节的中介模型显示,道德参与强化了导师饮酒规范对从众性饮酒动机的主要影响,并通过增强从众性饮酒动机强化了导师饮酒规范对被徒弟酒精滥用的间接影响。讨论了理论和实践意义。
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引用次数: 0
Index 指数
Pub Date : 2020-06-12 DOI: 10.1108/978-1-78973-691-520201013
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引用次数: 0
Mentoring in Japan: A Systematic Review and Conceptual Model 日本的辅导:系统回顾与概念模型
Pub Date : 2020-06-12 DOI: 10.1108/978-1-78973-691-520201004
Masaki Hosomi, Tomoki Sekiguchi, F. Froese
While mentoring plays an important role in Japanese working places, formal mentoring programs have only recently been introduced. This chapter provides an overview of the development of mentoring in Japan and presents a conceptual model to comprehend mentoring in Japan and beyond. The chapter begins with the illustration of how the characteristics of Japanese organizations and Japanese-style human resource management (HRM) promoted the naturally occurring informal mentoring in the Japanese workplace in early years. In response to the stagnating economy and declining demographics during the last few decades, many Japanese firms adopted Western-style HRM practices, including formal mentoring programs. We provide statistical data to demonstrate the widespread adoption of formal mentoring programs in recent years. We then report the results of the systematic review of the academic literature on mentoring in Japan, suggesting that research on mentoring in Japan is still in the early stage. Based on the historical overview, current data and the systematic review of the academic literature, we develop a conceptual model of how the socio-cultural and economic context as well as organizational characteristics influence the adoption of Japanese-style naturally occurring informal mentoring and/or Western-style formal mentoring practices. We conclude this chapter with practical and theoretical implications.
虽然辅导在日本的工作场所扮演着重要的角色,但正式的辅导项目直到最近才被引入。本章概述了日本师徒关系的发展,并提出了一个概念模型来理解日本及其他国家的师徒关系。本章首先阐述了日本组织的特点和日本式人力资源管理(HRM)是如何促进早期日本职场中自然发生的非正式指导的。在过去的几十年里,为了应对经济停滞和人口下降,许多日本公司采用了西式的人力资源管理实践,包括正式的指导计划。我们提供了统计数据来证明近年来正式指导计划的广泛采用。然后,我们报告了日本对师徒关系的学术文献的系统回顾结果,表明日本对师徒关系的研究仍处于早期阶段。基于历史概述、当前数据和对学术文献的系统回顾,我们开发了一个概念模型,说明社会文化和经济背景以及组织特征如何影响采用日本式自然发生的非正式指导和/或西式正式指导实践。我们总结了本章的实际意义和理论意义。
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引用次数: 1
Contextualizing Mentoring in the Asian Context 亚洲背景下的情境化指导
Pub Date : 2020-06-12 DOI: 10.1108/978-1-78973-691-520201002
Payal Kumar, P. Budhwar
Research on mentorship has been dominated by the West and little is known about the cultural variations of the mentoring phenomenon in Asian countries. A richer understanding of the cultural context that is more attuned to mentoring experience in Asia can help to improve workplace experience, in general, for those working in and for those who intend to work in the region. This chapter captures the important theoretical lenses in the mentoring literature, and also provides a clear demarcation between negative mentoring and dysfunctional mentoring. This is followed by contextualizing mentoring as per four of Hofstede's six cultural dimensions by dwelling on mentoring experience in countries such as China, India, Pakistan, Japan, South Korea and Taiwan. It is hoped that this chapter will pave the way for further research, which may be a precursor for theory development.
导师制的研究一直由西方主导,对亚洲国家导师制现象的文化差异知之甚少。总的来说,对亚洲文化背景更深入的理解,更适合在该地区的指导经验,有助于改善在该地区工作和打算在该地区工作的人的工作体验。本章捕捉了指导文献中重要的理论镜头,并提供了消极指导和功能失调指导之间的明确界限。接下来,通过研究中国、印度、巴基斯坦、日本、韩国和台湾等国家的指导经验,将Hofstede的六个文化维度中的四个维度的指导置于情境化。希望本章能为进一步的研究铺平道路,这可能是理论发展的先驱。
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引用次数: 3
Reverse Mentoring in India: How Organizational and Socio-cultural Context Matters 印度的反向指导:组织和社会文化背景如何重要
Pub Date : 2020-06-12 DOI: 10.1108/978-1-78973-691-520201009
Nimruji Jammulamadaka
This chapter dwells upon reverse mentoring as a specific kind of mentoring practice. This chapter draws upon a consulting assignment on reverse mentoring at a global metal company in India. Presented in the form of a case study, this chapter highlights the possible conditions under which reverse mentoring becomes a strategic HR initiative in an organization. It does this by drawing attention to various contextual dimensions such as organizational culture of the firm, the socio-cultural and economic context of the firm. After describing the process of setting up a reverse mentoring program, it also suggests the manner in which reverse mentoring addresses some of concerns arising from such a context, as well as the manner in which efficacy of the practice is likely to be impacted by those conditions such as high power distance.
这一章详述了反向指导作为一种特殊的指导实践。本章借鉴了印度一家全球金属公司的反向指导咨询任务。以案例研究的形式呈现,本章强调了反向指导在组织中成为战略性人力资源计划的可能条件。它通过提请注意各种上下文维度,如企业的组织文化,企业的社会文化和经济背景来做到这一点。在描述了建立反向指导计划的过程之后,它还提出了反向指导解决这种背景下产生的一些问题的方式,以及实践的有效性可能受到诸如高权力距离等条件影响的方式。
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引用次数: 1
Coaching in India as a European Woman 作为一名欧洲女性在印度执教
Pub Date : 2020-06-12 DOI: 10.1108/978-1-78973-691-520201011
J. Waldmann
Indian businesses are expanding to other parts of the world, and companies from across the globe are setting up businesses in India. For executives – both foreign and Indian – to thrive in India and abroad, it has become just as important for foreign executives and expatriates to understand India as it has become imperative for Indian executives to gain a global perspective. As a result of this fast-changing scenario, the demand for coaching is rising in India. This chapter seeks to understand the dynamics of being a European (German) Life Coach in India who also happens to be a woman. It explores cross-cultural coaching in India and attempts to provide some pointers on how to navigate through cultural differences, understanding cultural intelligence/cultural quotient, gaining intercultural sensitivity and helping clients with cross-cultural conflict resolution.
印度企业正在向世界其他地区扩张,全球各地的公司都在印度建立业务。对于外国和印度的高管来说,要想在印度和海外取得成功,外国高管和外派人员了解印度已经变得与印度高管获得全球视野同样重要。由于这种快速变化的情况,印度对教练的需求正在上升。本章试图了解作为一名欧洲(德国)生活教练在印度的动态,而且碰巧是一名女性。它探讨了印度的跨文化培训,并试图提供一些关于如何驾驭文化差异,理解文化智力/文化商数,获得跨文化敏感性以及帮助客户解决跨文化冲突的指导。
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引用次数: 0
Accounting Firms and Gendered Mentoring – Qualitative Evidence from India and Malaysia 会计师事务所与性别指导——来自印度和马来西亚的定性证据
Pub Date : 2020-06-12 DOI: 10.1108/978-1-78973-691-520201007
Sujana Adapa, Subba Reddy Yarram, A. Sheridan
The overarching aim of this chapter is to explore the existing status of mentoring in accounting firms in India and Malaysia, to understand whether or not mentoring is gendered in these country contexts, and to investigate the impact of the size of the firm and country context on mentoring. The mentoring framework is used as a theoretical lens to understand the orientation of principals and partners towards the existing and future mentoring support and activities of micro-sized, small-sized, medium-sized, and family-owned accounting firms operating in both India and Malaysia. Data obtained from 40 in-depth interviews (n = 20 in India and n = 20 in Malaysia) are analyzed using qualitative data analysis software NVivo12. The findings obtained from the study indicate that mentoring support exists informally in accounting firms, mentoring support offered and mentoring activities undertaken are gendered, and the nature, extent and type of mentoring offered in accounting firms varies according to the size of the firm in both countries. The chapter presents important practical, theoretical and methodological implications of the study for avoiding gendered mentoring practices in accounting firms.
本章的总体目标是探讨印度和马来西亚会计师事务所的指导现状,了解在这些国家背景下指导是否具有性别特征,并调查公司规模和国家背景对指导的影响。指导框架被用作理论视角,以理解委托人和合伙人对在印度和马来西亚经营的微型、小型、中型和家族拥有的会计师事务所现有和未来的指导支持和活动的取向。使用定性数据分析软件NVivo12对40个深度访谈(印度n = 20,马来西亚n = 20)获得的数据进行分析。研究结果表明,师徒支持在两国会计师事务所中以非正式形式存在,所提供的师徒支持和所开展的师徒活动存在性别差异,且两国会计师事务所所提供的师徒支持的性质、程度和类型因事务所规模而异。本章提出了重要的实践,理论和方法意义的研究,以避免性别指导的做法在会计师事务所。
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引用次数: 0
How Mentors and Protégés Perceive and Practice mentoring in Thailand 在泰国,导师和普罗姆萨杰斯如何看待和实践指导
Pub Date : 2020-06-12 DOI: 10.1108/978-1-78973-691-520201005
S. Siengthai, P. Pila-Ngarm, Monthon Sorakraikitikul
A qualitative approach using dyadic case studies (of manager and subordinates) was taken to reflect whether mentoring is formally established in Thai business organizations, what benefits are experienced by mentors and mentees (proteges) and how the Thai business organizations can fully benefit from mentoring system. Based on the sample case studies, it is found that mentoring is perceived as teaching and advising how to perform a job well and mainly by one's supervisor. Factors that influence the effectiveness of mentoring system include clear organizational policies, HRM practices (i.e. orientation, training and development, performance appraisal, rewards, etc.), mentoring evaluation, trust and integrity and perceived risk.
采用二元案例研究(经理和下属)的定性方法来反映泰国商业组织是否正式建立了师徒关系,导师和徒弟(门徒)经历了什么好处,以及泰国商业组织如何从师徒关系中充分受益。基于样本案例研究,我们发现,师徒关系被认为是教导和建议如何做好一项工作,主要是由一个人的主管。影响师徒制度有效性的因素包括明确的组织政策、人力资源管理实践(即导向、培训和发展、绩效评估、奖励等)、师徒评估、信任和诚信以及感知风险。
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引用次数: 2
期刊
Mentorship-driven Talent Management
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