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Handbook of Research on Human Capital and People Management in the Tourism Industry最新文献

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Blue Economy and Tourism 蓝色经济与旅游
Pub Date : 2020-10-01 DOI: 10.4018/978-1-7998-4318-4.CH012
J. Ramos, B. Drakeford
The ocean covers about two-thirds of Earth's surface, and until sometime ago, it was considered an endless source of resources. The distorted advancement of technology was by far too steep in comparison to the pace of renewable resources recovery. Today, it is known that sustainability is fundamental in order to preserve sea resources and ensure their high resilience. Certain sectors are highly demanding in terms of human capital, and the tourism industry seems to be on the rise. Worldwide tourism keeps growing, and several phenomena have determined some trends, particularly related to recreational and cultural activities. Tourism inflicts a high pressure on coastal resources at different levels. Natural and social scientists strive to find solutions for the problem, whereas some other sectors of society try to reach solutions in terms of business opportunities. The tourism industry has a large stake in these issues because it is an important opportunity to take advantage of human capital and simultaneously educate people for more sustainable uses of sea resources.
海洋覆盖了地球表面的三分之二,直到不久前,人们还认为海洋是取之不尽的资源。与可再生资源恢复的速度相比,技术的扭曲进步过于迅猛。今天,众所周知,为了保护海洋资源并确保其高复原力,可持续性是根本。某些部门对人力资本的要求很高,旅游业似乎正在崛起。世界旅游业持续增长,一些现象决定了一些趋势,特别是与娱乐和文化活动有关的趋势。旅游业给沿海资源带来了不同程度的压力。自然科学家和社会科学家努力寻找解决问题的办法,而社会的其他一些部门则试图在商业机会方面达成解决方案。旅游业在这些问题上有很大的利害关系,因为这是一个利用人力资本的重要机会,同时教育人们更可持续地利用海洋资源。
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引用次数: 1
Great Expectations 远大前程》
Pub Date : 1900-01-01 DOI: 10.4018/978-1-7998-4318-4.CH005
S. Silva, Cândida Silva, Gisela Soares
Skills are understood as key issues in the labour market and conceptualised as individual attributes needed to perform competent work. The distinction between hard and soft skills is one of the most used theoretical conceptualization – hard skills being understood as technical skills, required of professionals, and soft skills being seen as personal traits which are not specifically related to the function. One hundred years after the publication of Mann's A Study of Engineering Education (1918), and as employers expect a new level of readiness from new hires, the focus is on bridging the soft skills gap. However, most of the literature delves into mismatched expectations of both industry and educators, and little documentation can be found regarding the skills that future employees believe their employers will require.
技能被理解为劳动力市场中的关键问题,并被概念化为执行胜任工作所需的个人属性。硬技能和软技能之间的区别是最常用的理论概念之一-硬技能被理解为专业人员所需的技术技能,而软技能被视为与功能没有具体关系的个人特征。在曼恩的《工程教育研究》(1918)出版100年后,随着雇主期望新员工的准备程度达到一个新的水平,重点是弥合软技能差距。然而,大多数文献都深入探讨了行业和教育工作者的不匹配期望,而且几乎找不到关于未来员工认为雇主需要的技能的文档。
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引用次数: 0
Understanding Human Resources Needs in Tourism 了解旅游业的人力资源需求
Pub Date : 1900-01-01 DOI: 10.4018/978-1-7998-4318-4.CH002
Teresa Dieguez
As one of the world's largest economic sectors, travel and tourism creates jobs, drives exports, and generates prosperity across the world. Comprising a wide range of industries, it supports one in every ten jobs on the planet, has accounted for one in five of all jobs created across the world over the past five years, and is a dynamic and complex engine of employment opportunities. Its companies are inside a competitive arena and must ensure its sustainability on the basis of its greatest asset: its employees. Nowadays in the workplace there are a great diversity of cultures, ages, and generational differences, and employers have to explore new ways to motivate people to efficiently work. Each generation is unique and usually this variety does not work without supervision. The study will be conducted on two Portuguese Polytechnic Institutes with Masters Students from Hospitality and Tourism. As a methodology, it will be used a quantitative research. Conclusions may help companies to better understand the reasons why employees abandon them or are attracted by them.
作为世界上最大的经济部门之一,旅游业创造了就业机会,推动了出口,并为世界各地带来了繁荣。它涵盖广泛的行业,支撑着全球十分之一的就业岗位,在过去五年中占全球就业总量的五分之一,是一个充满活力和复杂的就业机会引擎。中国企业处在一个竞争激烈的舞台上,必须在其最大资产——员工——的基础上确保自身的可持续性。如今,职场上存在着文化、年龄和代际差异的巨大差异,雇主们必须探索新的方法来激励人们高效地工作。每一代都是独一无二的,通常这种品种没有监督就不能工作。这项研究将在两所葡萄牙理工学院进行,其中有来自酒店和旅游业的硕士学生。作为一种方法论,本文将对其进行定量研究。结论可以帮助公司更好地理解员工抛弃他们或被他们吸引的原因。
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引用次数: 0
Gender and Tourism 性别与旅游
Pub Date : 1900-01-01 DOI: 10.4018/978-1-7998-4318-4.CH006
Denise Silva Salvador, Z. Breda, Filipa Brandão
An increasing number of women occupy positions in the labour market that were previously restricted to men. This is, however, still limited by the dual roles of working women. This chapter aims to address gender issues in the tourism industry. Specifically, it focuses on female participation in the labour market, highlighting the characteristics of women in leadership positions. A case study approach was used, focusing on female leaders in the hotel sector in Fortaleza, Brazil. An exploratory qualitative study was developed through semi-structured interviews, which aimed to gather data on the career path of female leaders. The collected data allowed understanding how these women reached top-level positions, and their leadership styles. Results indicate that early entry into the labour market, dedication, education, entrepreneurial skills, and dynamic personality are instrumental and work directly affects family relationships, being the cause of some problems in their personal lives.
越来越多的妇女在劳动力市场上担任以前只由男子担任的职位。然而,这仍然受到职业妇女双重角色的限制。本章旨在解决旅游业中的性别问题。具体而言,它侧重于妇女参与劳动力市场,突出妇女担任领导职务的特点。采用案例研究方法,重点关注巴西福塔莱萨酒店部门的女性领导人。通过半结构化访谈,开展了一项探索性质的研究,旨在收集有关女性领导者职业道路的数据。收集的数据有助于了解这些女性是如何达到高层职位的,以及她们的领导风格。结果表明,早期进入劳动力市场、奉献精神、教育、创业技能和动态人格是有用的,工作直接影响家庭关系,是他们个人生活中一些问题的原因。
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引用次数: 0
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Handbook of Research on Human Capital and People Management in the Tourism Industry
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