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Assessing health information technology in a national health care system--an example from Taiwan. 评估国家卫生保健系统中的卫生信息技术——以台湾为例。
Q4 Medicine Pub Date : 2012-01-01 DOI: 10.1108/s1474-8231(2012)0000012008
Chunhuei Chi, Jwo-Leun Lee, Rebecca Schoon

Purpose: The purpose of this article is to investigate one core research question: How can health information technology (HIT) be assessed in a national health care system context?

Design/methodology: We examine this question by taking a systematic approach within a national care system, in which the purpose of HIT is to contribute to a common national health care system's goal. to promote population health in an efficient way. Based on this approach we first develop a framework and our criteria of assessment, and then using Taiwan as a case study, demonstrate how one can apply this framework to assess a national system's HIT. The five criteria we developed are how well does the HIT (1) provide accessible and accurate public health and health care information to the population; (2) collect and provide population health and health care data for government and researchers to analyze population health and processes and outcomes of health care services, (3) provide accessible and timely information that helps to improve provision of cost-effective health care at an institutional level and promotes system-wide efficiency; (4) minimize transaction and administrative costs of the health care system; and (5) establish channels for population participation in governance while also protecting individual privacy.

Findings: The results indicate that Taiwan has high levels of achievement in two criteria while falling short in the other three. Major lessons we learned from this study are that HIT exists to serve a health care system, and the national health care system context dictates how one assesses its HIT.

Originality/value: There is a large body of literature published on the implementation of HIT and its impact on the quality and cost of health care delivery. The vast majority of the literature, however, is focused on a micro institutional level such as a hospital or a bit higher up, on an HMO or health insurance firm. Few have gone further to evaluate the implementation of HIT and its impact on a national health care system. The lack of such research motivated this study. The major contributions of this study are (i) to develop a framework that follows systems thinking principles and (ii) propose a process through which a nation can identify its objectives for HIT and systematically assess its national HIT system. Using Taiwan's national health care system as a case study, this paper demonstrated how it can be done.

目的:本文的目的是调查一个核心研究问题:如何在国家卫生保健系统背景下评估卫生信息技术(HIT) ?设计/方法:我们通过在国家医疗保健系统中采用系统方法来研究这个问题,其中HIT的目的是为共同的国家医疗保健系统的目标做出贡献。以有效的方式促进人口健康。在此基础上,我们首先开发了一个框架和评估标准,然后以台湾为例,说明如何应用这个框架来评估一个国家系统的HIT。我们制定的五个标准是:HIT(1)向人口提供可获取和准确的公共卫生和医疗保健信息的程度;(2)收集和提供人口健康和卫生保健数据,供政府和研究人员分析人口健康和卫生保健服务的过程和结果;(3)提供可获取和及时的信息,有助于在机构层面改善具有成本效益的卫生保健服务,提高系统效率;(4)最大限度地降低卫生保健系统的交易和管理成本;(5)在保护个人隐私的同时,建立民众参与治理的渠道。结果发现:台湾在两项指标上表现优异,而在其他三项指标上表现欠佳。我们从这项研究中得到的主要教训是,HIT的存在是为了服务于卫生保健系统,而国家卫生保健系统的背景决定了如何评估其HIT。原创性/价值:关于医疗卫生技术的实施及其对医疗服务质量和成本的影响,已经发表了大量文献。然而,绝大多数文献都集中在微观机构层面,如医院或更高一点的HMO或健康保险公司。很少有人进一步评估HIT的实施及其对国家卫生保健系统的影响。这类研究的缺乏促使了本研究的开展。本研究的主要贡献是:(i)开发了一个遵循系统思考原则的框架,(ii)提出了一个过程,通过该过程,一个国家可以确定其HIT的目标,并系统地评估其国家HIT系统。本文以台湾的国家医疗保健制度为例,说明如何做到这一点。
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引用次数: 5
Health information exchange: national and international approaches. 卫生信息交流:国家和国际办法。
Q4 Medicine Pub Date : 2012-01-01 DOI: 10.1108/s1474-8231(2012)0000012005
Joshua R Vest

Purpose: Health information exchange (HIE), the process of electronically moving patient-level information between different organizations, is viewed as a solution to the fragmentation of data in health care. This review provides a description of the current state of HIE in seven nations, as well was three international HIE efforts, with a particular focus on the relation of exchange efforts to national health care systems, common challenges, and the implications of cross-border information sharing.

Design/methodology/approach: National and international efforts highlighted in English language informatics journals, professional associations, and government reports are described.

Findings: Fully functioning HIE is not yet a common phenomenon worldwide. However, multiple nations see the potential benefits of HIE and that has led to national and international efforts of varying scope, scale, and purview. National efforts continue to work to overcome the challenges of interoperability, record linking, insufficient infrastructures, governance, and interorganizational relationships, but have created architectural strategies, oversight agencies, and incentives to foster exchange. The three international HIE efforts reviewed represent very different approaches to the same problem of ensuring the availability of health information across borders.

Originality/value: The potential of HIE to address many cost and quality issues will ensure HIE remains on many national agendas. In many instances, health care executives and leaders have opportunities to work within national programs to help shape local exchange governance and decide technology partners. Furthermore, HIE raises policy questions concerning the role of centralized planning, national identifiers, standards, and types of information exchanged, each of which are vital issues to individual health organizations and worthy of their attention.

目的:卫生信息交换(HIE)是在不同组织之间以电子方式转移患者级信息的过程,被视为解决卫生保健数据碎片化问题的一种解决方案。这篇综述描述了七个国家的HIE现状,以及三个国际HIE努力,特别关注交流努力与国家卫生保健系统的关系,共同的挑战,以及跨境信息共享的影响。设计/方法/途径:在英语信息学期刊、专业协会和政府报告中着重介绍了国家和国际的努力。研究结果:在世界范围内,完全功能的HIE尚未成为普遍现象。然而,许多国家看到了HIE的潜在好处,这导致了不同范围、规模和权限的国家和国际努力。国家继续努力克服互操作性、记录链接、基础设施不足、治理和组织间关系的挑战,但已经创建了架构策略、监督机构和激励机制来促进交流。所审查的三项国际卫生信息系统努力代表了对确保跨国界获得卫生信息这一同一问题的截然不同的方法。原创性/价值:HIE解决许多成本和质量问题的潜力将确保HIE在许多国家议程上继续存在。在许多情况下,卫生保健管理人员和领导人有机会参与国家项目,帮助塑造地方交流管理和决定技术合作伙伴。此外,HIE提出了关于集中计划、国家标识符、标准和交换信息类型的作用的政策问题,每一个问题对个别卫生组织都是至关重要的问题,值得他们关注。
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引用次数: 50
A Dutch and American commentary on IT in health care: roundtable discussions on IT and innovations in health care. 荷兰和美国对医疗保健信息技术的评论:关于医疗保健信息技术和创新的圆桌讨论。
Q4 Medicine Pub Date : 2012-01-01 DOI: 10.1108/s1474-8231(2012)0000012007
Grant T Savage, Leo van der Reis

Purpose: This chapter reports on experts' perspectives on health information technology (HIT) and how it may be used to improve health care quality and to lower health care costs.

Design/methodology/approach: Two roundtables were convened that focused on how to best use HIT to improve the quality of health care while ensuring it is accessible and affordable. Participants drew upon lessons learned in the Netherlands, the United States, and other countries.

Findings: The first roundtable focused on the use of (1) electronic health records (EHRs) by health care providers, (2) cloud computing for EHRs and health portals for consumers, and (3) data registries and networks for public health surveillance. The second roundtable highlighted (1) the rapid growth of personalized medicine, (2) the corresponding growth and sophistication of bioinformatics and analytics, (3) the increasing presence of mobile HIT, and (4) the disruptive changes in the institutional structures of biomedical research and development.

Practical implications: Governmental sponsorship of small pilot projects to solve practicable health system problems would encourage HIT innovation among key stakeholders. However, large-scale HIT solutions developed through small pilot projects--should be pursued through public-private partnerships. At the same time, governments should speed up legislative and regulatory procedures to encourage adoption of cost-effective HIT innovations.

Social implications: Mobile HIT and social media are capable of fostering disease prevention and encouraging personal responsibility for improving or stabilizing chronic diseases.

Originality/value: Both health services researchers and policy makers should find this chapter of value since it highlights trends in HIT and addresses how health care quality may be improved while costs are contained.

目的:本章报告了专家对卫生信息技术(HIT)的看法,以及如何使用它来提高卫生保健质量和降低卫生保健成本。设计/方法/方法:召开了两次圆桌会议,重点讨论如何最好地利用医疗卫生技术提高医疗保健质量,同时确保可获得和负担得起。与会者吸取了荷兰、美国和其他国家的经验教训。调查结果:第一次圆桌会议的重点是(1)医疗保健提供者使用电子健康记录(EHRs),(2)为电子健康记录提供云计算和为消费者提供健康门户,以及(3)用于公共健康监测的数据登记和网络。第二次圆桌会议强调了(1)个性化医疗的快速增长,(2)生物信息学和分析的相应增长和成熟,(3)移动医疗信息技术的日益普及,以及(4)生物医学研究和开发制度结构的颠覆性变化。实际影响:政府赞助解决实际卫生系统问题的小型试点项目将鼓励关键利益相关者之间的医疗卫生技术创新。然而,通过小型试点项目开发的大规模HIT解决方案应该通过公私合作伙伴关系来实现。与此同时,各国政府应加快立法和监管程序,以鼓励采用具有成本效益的信息技术创新。社会影响:移动医疗信息技术和社会媒体能够促进疾病预防,并鼓励个人为改善或稳定慢性疾病承担责任。原创性/价值:卫生服务研究人员和政策制定者都应该发现这一章的价值,因为它突出了医疗保健的趋势,并解决了如何在控制成本的同时提高卫生保健质量。
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引用次数: 2
Telemedicine in an international context: definition, use, and future. 国际背景下的远程医疗:定义、使用和未来。
Q4 Medicine Pub Date : 2012-01-01 DOI: 10.1108/s1474-8231(2012)0000012011
Abby Swanson Kazley, Amy C McLeod, Karen A Wager

Purpose: Use of telemedicine is increasingly prevalent in order to provide better access to expert care, and we examine telemedicine use internationally.

Design/methodology: Using Donabedian's structure, process outcome framework, we conduct an analysis of published studies in the United States, Europe, and Asia to examine the uses, conditions treated, barriers, and future of telemedicine.

Findings: We identify several similarities and challenges to telemedicine use in each region. We find use of videoconferencing between providers or providers and patients for the treatment of acute and chronic conditions. Studies in the United States are more likely to identify applications for the use of chronic conditions, whereas studies in Europe or Asia are more likely to use them for acute access to expertise. Each region reported comparable challenges in reimbursement, liability, technology, and provider licensing.

Research limitations: We compare available research articles from three diverse regions, and many of the articles were merely descriptive in nature. Furthermore, the number of articles per region varied.

Practical implications: Barriers to telemedicine use include a lack of reimbursement, language commonality, technological availability, physician licensure or credentialing, trained support staff and patient privacy, and security assurances. Practitioners and policy makers should work to address these barriers.

Originality/value: Through this work, a summary of the research to date describes telemedicine use in the United States, Asia, and Europe. Identification of use and barriers may provide impetus for improving access to care by finding ways to increase telemedicine use through standardization.

目的:为了更好地获得专家护理,远程医疗的使用日益普遍,我们研究了国际上远程医疗的使用情况。设计/方法:使用Donabedian的结构、过程结果框架,我们对美国、欧洲和亚洲发表的研究进行了分析,以检查远程医疗的用途、治疗条件、障碍和未来。研究结果:我们确定了每个地区远程医疗使用的一些相似之处和挑战。我们发现使用视频会议之间的提供者或提供者和患者的治疗急性和慢性疾病。美国的研究更有可能确定慢性病使用的应用程序,而欧洲或亚洲的研究更有可能将它们用于急性专业知识的获取。每个地区都报告了在报销、责任、技术和供应商许可方面的类似挑战。研究局限性:我们比较了来自三个不同地区的现有研究文章,其中许多文章仅是描述性的。此外,每个地区的文章数量也各不相同。实际影响:远程医疗使用的障碍包括缺乏报销、语言通用性、技术可用性、医生执照或证书、训练有素的支持人员和患者隐私以及安全保证。从业者和决策者应该努力解决这些障碍。原创性/价值:通过这项工作,对迄今为止的研究进行了总结,描述了美国、亚洲和欧洲的远程医疗使用情况。查明用途和障碍,可通过寻找通过标准化增加远程医疗使用的方法,为改善获得保健的机会提供动力。
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引用次数: 16
Annual review of health care management: strategy and policy perspectives on reforming health systems. Preface. 卫生保健管理年度审查:改革卫生系统的战略和政策观点。前言。
Q4 Medicine Pub Date : 2012-01-01 DOI: 10.1108/S1474-8231(2012)13
L. Friedman
System wide health reform has become the norm across the globe, forcing health care delivery organizations to critically examine the ways in which they are structured and operate on a day to day basis. Resource scarcity has become common while at the same time, quality and clinical outcomes become the basis upon which these organizations are measured and compared with one another. This volume of "Advances in Health Care Management" includes contributions from key academic thought leaders from around the world who critically examine how health reform impacts the macro, meso and micro level strategy and policy decisions of healthcare organizations.
全系统卫生改革已成为全球的规范,迫使卫生保健提供组织严格审查其日常结构和运作方式。资源短缺已成为普遍现象,而与此同时,质量和临床结果成为衡量和比较这些组织的基础。本卷“医疗保健管理进展”包括来自世界各地的关键学术思想领袖的贡献,他们批判性地研究医疗改革如何影响宏观,中观和微观层面的战略和医疗保健组织的政策决策。
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引用次数: 6
Health information technology in the international context. Preface. 国际范围内的卫生信息技术。前言。
Q4 Medicine Pub Date : 2012-01-01
Nir Menachemi, Sanjay Singh, Valerie Yeager
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引用次数: 0
Mobile IT solutions for home health care. 家庭医疗保健的移动IT解决方案。
Q4 Medicine Pub Date : 2012-01-01 DOI: 10.1108/s1474-8231(2012)0000012012
Rüdiger Breitschwerdt, Rick Iedema, Sebastian Robert, Alexander Bosse, Oliver Thomas

Purpose: Harnessing the advantage of mobile information technology (IT) solutions at the point of care and contributing to patients' safety by involving them.

Design/methodology/approach: International collaboration between specialists in health communication processes and information management and systems.

Methods used: Case studies, design science.

Findings: User-friendly portable IT applications going beyond documentation of patient records and administration require an understanding of complex communication processes between patients and the different caregivers. Home care increasingly faces structural deficits to be mitigated by integration of IT solutions. Platforms chosen in combination with services should be well established. How to implement this must be scrutinized by comprehensive research as initiated here. Preliminary results indicate potentials for novel mobile applications.

Practical implications: Contribution to increasing patients' safety by developing mobile solutions to support health care. Those may also contribute to cost savings in health care.

Social implications: Health care experiences an increasing significance for Western industrialized countries because of demographic developments. Care generally shifts from inpatient to outpatient settings; the global shortage of qualified nurses becomes even more prevailing. More support, among others by IT and enhanced interprofessional communication, is demanded for an improved quality and efficiency of care processes.

Originality/value: Mutual approach benefits from the partner's understanding of complex interactions among clinicians, health services, and patients: the ability to design, monitor, and evaluate research strategies integrating care (information) needs is invaluable when applying creative technology solutions within health care domain.

目的:利用移动信息技术(IT)解决方案在护理点的优势,并通过让患者参与来促进患者的安全。设计/方法/途径:卫生沟通过程和信息管理与系统专家之间的国际合作。使用方法:案例研究,设计科学。研究发现:用户友好的便携式IT应用程序需要了解患者和不同护理人员之间复杂的沟通过程,而不仅仅是记录患者的病历和管理。家庭护理越来越多地面临结构性缺陷,需要通过IT解决方案的集成来缓解。结合服务选择的平台应该很好地建立起来。如何实施这一点必须通过在这里开始的全面研究加以审查。初步结果表明了新型移动应用的潜力。实际影响:通过开发支持保健的移动解决方案,为提高患者安全作出贡献。这些也可能有助于节省保健费用。社会影响:由于人口的发展,保健对西方工业化国家的重要性日益增加。护理通常从住院转移到门诊;合格护士的全球短缺变得更加普遍。为了提高护理过程的质量和效率,需要更多的支持,其中包括IT和加强专业间沟通。独创性/价值:合作伙伴对临床医生、卫生服务和患者之间复杂的相互作用的理解使双方获益:在卫生保健领域应用创造性技术解决方案时,设计、监测和评估整合护理(信息)需求的研究策略的能力是无价的。
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引用次数: 9
Annual review of health care management: strategy and policy perspectives on reforming health systems. Preface. 卫生保健管理年度审查:改革卫生系统的战略和政策观点。前言。
Q4 Medicine Pub Date : 2012-01-01
Leonard H Friedman
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引用次数: 0
Information sharing among health care employers: using technology to create an advantageous culture of sharing. 医疗保健雇主之间的信息共享:利用技术创造有利的共享文化。
Q4 Medicine Pub Date : 2012-01-01 DOI: 10.1108/s1474-8231(2012)0000013010
Jennifer Sumner, John Cantiello, Kendall Cortelyou-Ward, Alice M Noblin

Purpose: This paper uses the theory of interagency information sharing as a lens to determine the benefits, risks, and past experiences of those involved in information sharing.

Design/methodology/approach: The authors analyze the current existent literature related to sharing of information between health care employers. A theory that could be useful in the creation of a policy and management framework that would facilitate information sharing is also thoroughly explored. Commentary and analysis result in strategies for health care employers to utilize when facing the challenging issues involved with hiring employees.

Findings: The paper details how human resource professionals can utilize technology and existing theory to properly implement information sharing techniques into their organization.

Originality/value: The information technology changes that are taking place within health care organizations and systems across the country create the opportunity for these organizations and systems to proactively implement strategies that will positively affect organizational performance. By investing in information sharing techniques while utilizing the theories outlined in this paper, organizations and systems may avoid many of the issues associated with hiring problem employees.

目的:本文以机构间信息共享理论为视角,确定信息共享参与者的利益、风险和过去经验。设计/方法/方法:作者分析了目前存在的与医疗保健雇主之间信息共享相关的文献。还深入探讨了一种理论,这种理论可能有助于建立促进信息共享的政策和管理框架。评论和分析的结果是医疗保健雇主在面对招聘员工所涉及的具有挑战性的问题时使用的策略。研究发现:本文详细介绍了人力资源专业人员如何利用技术和现有理论,在其组织中正确实施信息共享技术。原创性/价值:信息技术变革正在全国各地的卫生保健组织和系统中发生,为这些组织和系统主动实施将对组织绩效产生积极影响的战略创造了机会。通过投资于信息共享技术,同时利用本文中概述的理论,组织和系统可以避免与雇佣问题员工相关的许多问题。
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引用次数: 2
The changing configuration of hospital systems: centralization, federalization, or fragmentation? 医院系统配置的变化:集中化、联邦化还是碎片化?
Q4 Medicine Pub Date : 2012-01-01 DOI: 10.1108/s1474-8231(2012)0000013013
Lawton Robert Burns, Douglas R Wholey, Jeffrey S McCullough, Peter Kralovec, Ralph Muller

Purpose: Research on hospital system organization is dated and cross-sectional. We analyze trends in system structure during 2000-2010 to ascertain whether they have become more centralized or decentralized.

Design/methodology/approach: We test hypotheses drawn from organization theory and estimate empirical models to study the structural transitions that systems make between different "clusters" defined by the American Hospital Association.

Findings: There is a clear trend toward system fragmentation during most of this period, with a small recent shift to centralization in some systems. Systems decentralize as they increase their members and geographic dispersion. This is particularly true for systems that span multiple states; it is less true for smaller regional systems and local systems that adopt a hub-and-spoke configuration around a teaching hospital.

Research limitations: Our time series ends in 2010 just as health care reform was implemented. We also rely on a single measure of system centralization.

Research implications: Systems that appear to be able to centrally coordinate their services are those that operate in local or regional markets. Larger systems that span several states are likely to decentralize or fragment.

Practical implications: System fragmentation may thwart policy aims pursued in health care reform. The potential of Accountable Care Organizations rests on their ability to coordinate multiple providers via centralized governance. Hospitals systems are likely to be central players in many ACOs, but may lack the necessary coherence to effectively play this governance role.

Originality/value: Not all hospital systems act in a systemic manner. Those systems that are centralized (and presumably capable of acting in concerted fashion) are in the minority and have declined in prevalence over most of the past decade.

目的:对医院系统组织的研究具有时代性和横断面性。我们分析了2000-2010年间系统结构的趋势,以确定它们是变得更加集中还是分散。设计/方法/方法:我们检验从组织理论中得出的假设,并估计经验模型,以研究系统在美国医院协会定义的不同“集群”之间的结构转变。研究发现:在这一时期的大部分时间里,有一个明显的系统碎片化趋势,在一些系统中,最近有一小部分转向集中化。系统随着成员的增加和地理上的分散而分散。对于跨越多个状态的系统尤其如此;对于较小的区域系统和在教学医院周围采用轮辐配置的地方系统来说,这种情况就不那么真实了。研究局限:我们的时间序列截止到2010年,当时医疗改革刚刚实施。我们还依赖于单一的系统集中化措施。研究含意:似乎能够集中协调其服务的系统是那些在当地或区域市场上运作的系统。跨越几个州的大型系统可能会分散或分裂。实际意义:系统碎片化可能阻碍医疗改革的政策目标。问责保健组织的潜力取决于他们通过集中治理协调多个提供者的能力。医院系统可能是许多非政府组织的核心角色,但可能缺乏有效发挥这一治理作用所需的一致性。独创性/价值:不是所有的医院系统都以系统的方式运作。那些中心化的系统(可能能够以协调一致的方式行动)是少数,并且在过去十年的大部分时间里已经下降。
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引用次数: 12
期刊
Advances in Health Care Management
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