Pub Date : 2020-10-01DOI: 10.4301/S1807-1775202017009
Domingos Mondego, E. Gide
Trust plays a vital role in the adoption of a new payment system in so far as people need to trust that the prevailing currency, or in other words, money, is recognized by all stakeholders. With the evolution of the payment methods, shifting from paper-based to electronic-based, building consumer trust has become a vital element for the success of businesses involved in the mobile payment systems sector. In this context, the aim of this study was to delve deeper into the factors that have impact on consumers trust in mobile payment systems (MPS) in Australia. A quantitative approach through a questionnaire survey was conducted to measure the data collected. The data of 200 participants were gathered using SurveyMonkey and the Excel spreadsheets was imported into SPSS (Statistical Package for the Social Sciences) system, where the data were organised. Besides, this study adopted the Partial Least Square Structural Equation Modeling (PLS-SEM), where the data analysis took place. The findings of PLSSEM analysis pointed out that behavioural factors and organisational factors have significant impact on consumers’ trust, and this, as a consequence, have influence on MPS adoption. On the other hand, this research found that the technological factors, governmental factors and personal factors have no significant impact on Australian consumers’ trust and this, as a result, has no influence on MPS adoption.
{"title":"Exploring the Factors that Have Impact On Consumers’ Trust in Mobile Payment Systems in Australia","authors":"Domingos Mondego, E. Gide","doi":"10.4301/S1807-1775202017009","DOIUrl":"https://doi.org/10.4301/S1807-1775202017009","url":null,"abstract":"Trust plays a vital role in the adoption of a new payment system in so far as people need to trust that the prevailing currency, or in other words, money, is recognized by all stakeholders. With the evolution of the payment methods, shifting from paper-based to electronic-based, building consumer trust has become a vital element for the success of businesses involved in the mobile payment systems sector. In this context, the aim of this study was to delve deeper into the factors that have impact on consumers trust in mobile payment systems (MPS) in Australia. A quantitative approach through a questionnaire survey was conducted to measure the data collected. The data of 200 participants were gathered using SurveyMonkey and the Excel spreadsheets was imported into SPSS (Statistical Package for the Social Sciences) system, where the data were organised. Besides, this study adopted the Partial Least Square Structural Equation Modeling (PLS-SEM), where the data analysis took place. The findings of PLSSEM analysis pointed out that behavioural factors and organisational factors have significant impact on consumers’ trust, and this, as a consequence, have influence on MPS adoption. On the other hand, this research found that the technological factors, governmental factors and personal factors have no significant impact on Australian consumers’ trust and this, as a result, has no influence on MPS adoption.","PeriodicalId":361566,"journal":{"name":"Jistem Journal of Information Systems and Technology Management","volume":"64 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131679024","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2017-08-01DOI: 10.4301/S1807-17752017000200005
Soumitra Chowdhury
With the advent of digitalization, e-services are now enabled by embedded digital technologies in physical products such as vehicles, elevators, construction equipment. In spite of numerous instances of e-services enabled by the digitalization of physical products, little research has been carried out to investigate the characteristics of co-creation of such e-services. This paper attempts to fill the gap by reporting from a three-year long research project with a vehicle manufacturing company. Using the translation phases from the Actor-Network theory (ANT) as a theoretical lens, this paper presents three propositions that characterize the co-creation of e-services enabled by the digitalization of physical products. The propositions highlight the role of physical products, establishment of trust and setting priorities about digitalization.
{"title":"Co-Creation of E-Services Enabled by the Digitalization of Physical Products","authors":"Soumitra Chowdhury","doi":"10.4301/S1807-17752017000200005","DOIUrl":"https://doi.org/10.4301/S1807-17752017000200005","url":null,"abstract":"With the advent of digitalization, e-services are now enabled by embedded digital technologies in physical products such as vehicles, elevators, construction equipment. In spite of numerous instances of e-services enabled by the digitalization of physical products, little research has been carried out to investigate the characteristics of co-creation of such e-services. This paper attempts to fill the gap by reporting from a three-year long research project with a vehicle manufacturing company. Using the translation phases from the Actor-Network theory (ANT) as a theoretical lens, this paper presents three propositions that characterize the co-creation of e-services enabled by the digitalization of physical products. The propositions highlight the role of physical products, establishment of trust and setting priorities about digitalization.","PeriodicalId":361566,"journal":{"name":"Jistem Journal of Information Systems and Technology Management","volume":"34 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2017-08-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"117067231","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2017-06-08DOI: 10.4301/S1807-17752017000100004
G. Wiedenhoft, E. Luciano, O. Magnagnagno
The purpose of this article is to identify and validate a list of mechanisms that can meet the objectives and principles of IT Governance (ITG) in public organizations. These mechanisms can be useful to public organizations when implementing their ITG model. ITG mechanisms are a key part of an ITG model because high-level definitions (principles and objectives) are operationalized through them. This exploratory and descriptive cross-sectional research used qualitative and quantitative data. Data were collected in a literature review, structured interviews with ITG professionals and a survey with IT and Business Managers who belong to a network of managers, which is one of the main instances to discuss the ITG model. The results are a preliminary list of mechanisms identified through qualitative data and a final list of mechanisms validated through quantitative data. The focus is on public organizations because the necessity of an ITG model as a better means to govern the electronic services adoption in order to increase the public value to society.
{"title":"Information technology governance in public organizations: Identifying mechanisms that meet its goals while respecting principles","authors":"G. Wiedenhoft, E. Luciano, O. Magnagnagno","doi":"10.4301/S1807-17752017000100004","DOIUrl":"https://doi.org/10.4301/S1807-17752017000100004","url":null,"abstract":"The purpose of this article is to identify and validate a list of mechanisms that can meet the objectives and principles of IT Governance (ITG) in public organizations. These mechanisms can be useful to public organizations when implementing their ITG model. ITG mechanisms are a key part of an ITG model because high-level definitions (principles and objectives) are operationalized through them. This exploratory and descriptive cross-sectional research used qualitative and quantitative data. Data were collected in a literature review, structured interviews with ITG professionals and a survey with IT and Business Managers who belong to a network of managers, which is one of the main instances to discuss the ITG model. The results are a preliminary list of mechanisms identified through qualitative data and a final list of mechanisms validated through quantitative data. The focus is on public organizations because the necessity of an ITG model as a better means to govern the electronic services adoption in order to increase the public value to society.","PeriodicalId":361566,"journal":{"name":"Jistem Journal of Information Systems and Technology Management","volume":"7 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2017-06-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125784537","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2017-04-01DOI: 10.4301/s1807-17752017000100006
Emílio José Montero Arruda Junior
ABSTRACT This manuscript discusses a theoretical competitive scenario for telecommunications services, in particular voice over Internet protocol (VoIP), and finds that the economic benefits of the current technological convergence are based on three main factors: technological advances and updates; regulation failures related to technological complexity; and consumer inability to exploit the benefits of convergence. This study begins by giving the background to voice communication in the telecommunications sector and the misunderstanding of the competitive boundaries between technologies, service providers, and usage applications generated in an unregulated sector. Second, the kinds of regulation that organizes the development and pricing of integrated or bundled services are briefly discussed and presented. Third, theoretical analysis of the competitive environment is interpreted in terms of the three factors: technological advances, regulation failure, and consumer knowledge of convergence. Results derived from these factors are presented in the context of VoIP services. Finally, the work concludes by outlining the implications for regulatory reform and the impact on competitive behavior, and describes possibilities for the future management of the technology sector.
{"title":"Regulation misunderstanding: Convergence complexity providing failures in telecommunication services costs","authors":"Emílio José Montero Arruda Junior","doi":"10.4301/s1807-17752017000100006","DOIUrl":"https://doi.org/10.4301/s1807-17752017000100006","url":null,"abstract":"ABSTRACT This manuscript discusses a theoretical competitive scenario for telecommunications services, in particular voice over Internet protocol (VoIP), and finds that the economic benefits of the current technological convergence are based on three main factors: technological advances and updates; regulation failures related to technological complexity; and consumer inability to exploit the benefits of convergence. This study begins by giving the background to voice communication in the telecommunications sector and the misunderstanding of the competitive boundaries between technologies, service providers, and usage applications generated in an unregulated sector. Second, the kinds of regulation that organizes the development and pricing of integrated or bundled services are briefly discussed and presented. Third, theoretical analysis of the competitive environment is interpreted in terms of the three factors: technological advances, regulation failure, and consumer knowledge of convergence. Results derived from these factors are presented in the context of VoIP services. Finally, the work concludes by outlining the implications for regulatory reform and the impact on competitive behavior, and describes possibilities for the future management of the technology sector.","PeriodicalId":361566,"journal":{"name":"Jistem Journal of Information Systems and Technology Management","volume":"32 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2017-04-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124542795","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2016-12-30DOI: 10.4301/S1807-17752016000300003
Ana Claudia Belfort, C. D. P. Martens, Henrique Freitas
This study analyzes the manifestation of the dimensions of Entrepreneurial Orientation (EO) and Project Management Systems (PMS). We used a qualitative approach to conduct exploratory research through a study in literature and a pilot case in a software company. Data was collected from semi structured interviews, documents, and records on file, then triangulated and treated with content analysis. The model proposed for the relationship between the types of PMS (ad hoc, Classic PM, innovation, entrepreneurship/intrapreneurship) and the dimensions of EO (innovativeness, risk-taking, proactiveness, competitive aggressiveness, and autonomy), was partially corroborated by empirical studies. New studies are suggested to validate the applicability and setup of the model.
{"title":"Entrepreneurship in project management systems: Proposal of a model and preliminary empirical evidence","authors":"Ana Claudia Belfort, C. D. P. Martens, Henrique Freitas","doi":"10.4301/S1807-17752016000300003","DOIUrl":"https://doi.org/10.4301/S1807-17752016000300003","url":null,"abstract":"This study analyzes the manifestation of the dimensions of Entrepreneurial Orientation (EO) and Project Management Systems (PMS). We used a qualitative approach to conduct exploratory research through a study in literature and a pilot case in a software company. Data was collected from semi structured interviews, documents, and records on file, then triangulated and treated with content analysis. The model proposed for the relationship between the types of PMS (ad hoc, Classic PM, innovation, entrepreneurship/intrapreneurship) and the dimensions of EO (innovativeness, risk-taking, proactiveness, competitive aggressiveness, and autonomy), was partially corroborated by empirical studies. New studies are suggested to validate the applicability and setup of the model.","PeriodicalId":361566,"journal":{"name":"Jistem Journal of Information Systems and Technology Management","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2016-12-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121878254","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2016-12-30DOI: 10.4301/S1807-17752016000300004
Gustavo Galegale, É. Siqueira, Cesar Alexandre de Souza, Carolina Bertolucci Hilário e Silva
The Internet of Things is a technological innovation, based on artifacts and consolidated concepts like Internet and Smart Objects. Its growing business application of Internet of Things makes necessary to evaluate the strategy, benefits and challenges of this technology application. The main objective of this paper is to present the definition of Internet of Things, based on the most cited articles and as a secondary objective, present publication statistics classified by year and related terms, like ubiquitous computation. One of the conclusions is that papers related to business represent only 5% of all the papers analyzed by this research, considering just the papers published on journals. It shows that there is a great field to research on Business Administration.
{"title":"Internet das Coisas aplicada a negócios – Um estudo bibliométrico","authors":"Gustavo Galegale, É. Siqueira, Cesar Alexandre de Souza, Carolina Bertolucci Hilário e Silva","doi":"10.4301/S1807-17752016000300004","DOIUrl":"https://doi.org/10.4301/S1807-17752016000300004","url":null,"abstract":"The Internet of Things is a technological innovation, based on artifacts and consolidated concepts like Internet and Smart Objects. Its growing business application of Internet of Things makes necessary to evaluate the strategy, benefits and challenges of this technology application. The main objective of this paper is to present the definition of Internet of Things, based on the most cited articles and as a secondary objective, present publication statistics classified by year and related terms, like ubiquitous computation. One of the conclusions is that papers related to business represent only 5% of all the papers analyzed by this research, considering just the papers published on journals. It shows that there is a great field to research on Business Administration.","PeriodicalId":361566,"journal":{"name":"Jistem Journal of Information Systems and Technology Management","volume":"15 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2016-12-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131605639","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2016-12-30DOI: 10.4301/S1807-17752016000300002
Bong-Keun Jeong, Tom E. Yoon
Value-Stream mapping (VSM) is a helpful tool to identify waste and improvement areas. It has emerged as a preferred way to support and implement the lean approach. While lean principles are well-established and have broad applicability in manufacturing, their extension to information technology is still limited. Based on a case study approach, this paper presents the implementation of VSM in an IT firm as a lean IT improvement initiative. It involves mapping the current activities of the firm and identifying opportunities for improvement. After several interviews with employees who are currently involved in the process, current state map is prepared to describe the existing problem areas. Future state map is prepared to show the proposed improvement action plans. The achievements of VSM implementation are reduction in lead time, cycle time and resources. Our finding indicates that, with the new process change, total lead time can be reduced from 20 days to 3 days – 92% reduction in overall lead time for database provisioning process.
{"title":"Improving IT process management through value stream mapping approach: A case study","authors":"Bong-Keun Jeong, Tom E. Yoon","doi":"10.4301/S1807-17752016000300002","DOIUrl":"https://doi.org/10.4301/S1807-17752016000300002","url":null,"abstract":"Value-Stream mapping (VSM) is a helpful tool to identify waste and improvement areas. It has emerged as a preferred way to support and implement the lean approach. While lean principles are well-established and have broad applicability in manufacturing, their extension to information technology is still limited. Based on a case study approach, this paper presents the implementation of VSM in an IT firm as a lean IT improvement initiative. It involves mapping the current activities of the firm and identifying opportunities for improvement. After several interviews with employees who are currently involved in the process, current state map is prepared to describe the existing problem areas. Future state map is prepared to show the proposed improvement action plans. The achievements of VSM implementation are reduction in lead time, cycle time and resources. Our finding indicates that, with the new process change, total lead time can be reduced from 20 days to 3 days – 92% reduction in overall lead time for database provisioning process.","PeriodicalId":361566,"journal":{"name":"Jistem Journal of Information Systems and Technology Management","volume":"210 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2016-12-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133611980","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2016-12-30DOI: 10.4301/S1807-17752016000300006
R. M. N. Morais, Silvio Cesar Somera, Wilson Moraes Góes, André Lucirton Costa
Assessment processes are essential to guarantee quality and continuous improvement of software in healthcare, as they measure software attributes in their lifecycle, verify the degree of alignment between the software and its objectives and identify unpredicted events. This article analyses the use of an assessment model based on software metrics for three healthcare information systems from a public hospital that provides secondary and tertiary care in the region of Ribeirao Preto. Compliance with the metrics was investigated using questionnaires in guided interviews of the system analysts responsible for the applications. The outcomes indicate that most of the procedures specified in the model can be adopted to assess the systems that serves the organization, particularly in the attributes of compatibility, reliability, safety, portability and usability.
{"title":"APPLICABILITY OF AN ASSESSMENT MODEL FOR HEALTHCARE INFORMATION SYSTEMS IN A PUBLIC HOSPITAL","authors":"R. M. N. Morais, Silvio Cesar Somera, Wilson Moraes Góes, André Lucirton Costa","doi":"10.4301/S1807-17752016000300006","DOIUrl":"https://doi.org/10.4301/S1807-17752016000300006","url":null,"abstract":"Assessment processes are essential to guarantee quality and continuous improvement of software in healthcare, as they measure software attributes in their lifecycle, verify the degree of alignment between the software and its objectives and identify unpredicted events. This article analyses the use of an assessment model based on software metrics for three healthcare information systems from a public hospital that provides secondary and tertiary care in the region of Ribeirao Preto. Compliance with the metrics was investigated using questionnaires in guided interviews of the system analysts responsible for the applications. The outcomes indicate that most of the procedures specified in the model can be adopted to assess the systems that serves the organization, particularly in the attributes of compatibility, reliability, safety, portability and usability.","PeriodicalId":361566,"journal":{"name":"Jistem Journal of Information Systems and Technology Management","volume":"55 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2016-12-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132183818","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2016-12-30DOI: 10.4301/S1807-17752016000300007
Rodrigo Hickmann Klein, E. Luciano
The popularization of software to mitigate Information Security threats can produce an exaggerated notion about its full effectiveness in the elimination of any threat. This situation can result reckless users behavior, increasing vulnerability. Based on behavioral theories, a theoretical model and hypotheses were developed to understand the extent to which human perception of threat, stress, control and disgruntlement can induce responsible behavior. A self-administered questionnaire was created and validated. The data were collected in Brazil, and complementary results regarding similar studies conducted in USA were found. The results show that there is influence of information security orientations provided by organizations in the perception about severity of the threat. The relationship between threat, effort, control and disgruntlement, and the responsible behavior towards information security was verified through linear regression. The contributions also involve relatively new concepts in the field and a new research instrument.
{"title":"WHAT INFLUENCES INFORMATION SECURITY BEHAVIOR? A STUDY WITH BRAZILIAN USERS","authors":"Rodrigo Hickmann Klein, E. Luciano","doi":"10.4301/S1807-17752016000300007","DOIUrl":"https://doi.org/10.4301/S1807-17752016000300007","url":null,"abstract":"The popularization of software to mitigate Information Security threats can produce an exaggerated notion about its full effectiveness in the elimination of any threat. This situation can result reckless users behavior, increasing vulnerability. Based on behavioral theories, a theoretical model and hypotheses were developed to understand the extent to which human perception of threat, stress, control and disgruntlement can induce responsible behavior. A self-administered questionnaire was created and validated. The data were collected in Brazil, and complementary results regarding similar studies conducted in USA were found. The results show that there is influence of information security orientations provided by organizations in the perception about severity of the threat. The relationship between threat, effort, control and disgruntlement, and the responsible behavior towards information security was verified through linear regression. The contributions also involve relatively new concepts in the field and a new research instrument.","PeriodicalId":361566,"journal":{"name":"Jistem Journal of Information Systems and Technology Management","volume":"50 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2016-12-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130278198","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2016-06-01DOI: 10.4301/S1807-17752016000200008
M. I. D. F. E. Sa
A capacidade de produzir cada vez mais e com mais qualidade esta acelerada e, a cada momento, as tecnologias geram novos produtos de consumo. E certo que a globalizacao propiciada pelo progresso e evolucao das tecnologias provoca o aumento da produtividade e o crescimento economico, mas tambem pode provocar efeitos nao desejados sobre a distribuicao de renda da populacao. Assim, a desigualdade social gerada pela globalizacao e o deslocamento do poder para quem detem o acesso a informacao sao desafios atuais e que sao discutidos em varias obras de Saramago. Com suas parabolas e fabulas, Saramago encaminha seus leitores para a reflexao sobre o atuar do ser humano num mundo globalizado. A pesquisa teve por objetivo buscar, em algumas das obras de Jose Saramago, citacoes que remetam a discussao da globalizacao na Sociedade da Informacao. O trabalho vale-se da pesquisa qualitativa em que sao consideradas e analisadas publicacoes relativas ao tema “globalizacao”. Saramago, atraves de seus romances, busca fazer com que seus leitores se questionem e questionem o mundo em que vivem.
{"title":"JOSÉ SARAMAGO: UM OLHAR SOBRE A GLOBALIZAÇÃO E A SOCIEDADE DA INFORMAÇÃO","authors":"M. I. D. F. E. Sa","doi":"10.4301/S1807-17752016000200008","DOIUrl":"https://doi.org/10.4301/S1807-17752016000200008","url":null,"abstract":"A capacidade de produzir cada vez mais e com mais qualidade esta acelerada e, a cada momento, as tecnologias geram novos produtos de consumo. E certo que a globalizacao propiciada pelo progresso e evolucao das tecnologias provoca o aumento da produtividade e o crescimento economico, mas tambem pode provocar efeitos nao desejados sobre a distribuicao de renda da populacao. Assim, a desigualdade social gerada pela globalizacao e o deslocamento do poder para quem detem o acesso a informacao sao desafios atuais e que sao discutidos em varias obras de Saramago. Com suas parabolas e fabulas, Saramago encaminha seus leitores para a reflexao sobre o atuar do ser humano num mundo globalizado. A pesquisa teve por objetivo buscar, em algumas das obras de Jose Saramago, citacoes que remetam a discussao da globalizacao na Sociedade da Informacao. O trabalho vale-se da pesquisa qualitativa em que sao consideradas e analisadas publicacoes relativas ao tema “globalizacao”. Saramago, atraves de seus romances, busca fazer com que seus leitores se questionem e questionem o mundo em que vivem.","PeriodicalId":361566,"journal":{"name":"Jistem Journal of Information Systems and Technology Management","volume":"3 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2016-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116852759","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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