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Helping in the eyes of the beholder: The impact of OCB type and fluctuation in OCB on coworker perceptions and evaluations of helpful employees 旁观者眼中的帮助:组织公民行为类型和组织公民行为波动对同事对乐于助人员工的看法和评价的影响
IF 1.8 Q2 PSYCHOLOGY, SOCIAL Pub Date : 2021-03-24 DOI: 10.1002/jts5.92
Megan R. Turner, Shane Connelly

Organizational citizenship behavior (OCB) is often hailed for its positive linkages to individual outcomes and organizational effectiveness. Despite these findings, research on OCB often fails to consider how an individual's past OCB may influence the outcomes stemming from current OCB performance. Such a contextually bland image truncates our understanding of the impact of these behaviors. Furthermore, the theories that drive literature on OCB (e.g., social exchange, expectancy, and conservation of resources) are socially focused. However, there is limited research examining how coworkers' responses to others' OCBs, in light of past OCB performance, may alter the nature of their perceptions and behavioral reactions to changes in OCB. Recent literature on OCB also calls for consolidation of OCB-related typologies, but few efforts test the efficacy of composite frameworks. Accordingly, this effort investigates the impact that fluctuations (increase vs. decreases) in different types of OCB (orientation vs. direction) have on coworker perceptions and responses to OCB performers. This effort also explored the impact that coworker's assumptions regarding another employee's motivations for OCB has on the outcomes that stem from OCB. Limitations, implications, and future directions are discussed.

组织公民行为(OCB)常因其与个人成果和组织效能的正相关而受到称赞。尽管有这些发现,关于组织公民行为的研究往往没有考虑个人过去的组织公民行为如何影响当前组织公民行为绩效的结果。这样一个背景乏味的图像截断了我们对这些行为影响的理解。此外,推动组织公民行为文献的理论(如社会交换、期望和资源保护)是社会关注的。然而,根据过去的组织公民行为表现,同事对他人组织公民行为的反应如何改变他们对组织公民行为变化的看法和行为反应的研究有限。最近关于组织行为的文献也呼吁加强组织行为相关的类型学,但很少有人对复合框架的有效性进行测试。因此,本研究调查了不同类型组织公民行为(定向与方向)的波动(增加与减少)对同事对组织公民行为执行者的看法和反应的影响。本研究还探讨了同事对其他员工组织公民行为动机的假设对组织公民行为产生的结果的影响。讨论了局限性、影响和未来的发展方向。
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引用次数: 3
Toward a theory of own-anchoring in judgments of other people's external characteristics 向着自我锚定理论的方向去判断他人的外在特征
IF 1.8 Q2 PSYCHOLOGY, SOCIAL Pub Date : 2021-03-19 DOI: 10.1002/jts5.91
Mårten Eriksson, Linda Langeborg

The own-anchor effect concerns the assimilation of judgments of other people's external characteristics such as age, weight, and height toward the estimator's own characteristics. The phenomenon is related to theories of social projection and classical anchoring. It has previously been described as an estimation bias in studies of eyewitness accuracy and has been measured by the correlation between the estimates and the participants' own corresponding characteristics. We suggest that the term own-anchor effect should be reserved for cases when the estimate and the estimator's own value both are bigger than the target person's value, or when both are smaller than the target person's value. Two subtypes of own-anchoring and their association to different target persons of different ages and sizes are also described. A new index of own-anchoring based on the deviation between the estimate and the target persons' values is introduced, and differences between the two measures are discussed, as well as the implications for moderation by gender.

2005)。到目前为止,自锚效应的分析方式与社会预测相同,即通过摘要之间的相关性。自锚效应涉及对其他人的外部特征(如年龄、体重和身高)的判断对估计者自身特征的同化。这种现象与社会投射理论和古典锚定理论有关。此前,在目击者准确性研究中,它被描述为一种估计偏差,并通过估计值与参与者自身相应特征之间的相关性来衡量。我们建议,当估计值和估计器自身的值都大于目标人的值,或者都小于目标人的价值时,应该保留“自锚效应”一词。还描述了自身锚定的两种亚型及其与不同年龄和大小的不同目标人群的关联。介绍了一种基于估计值和目标人价值观之间偏差的新的自我锚定指数,并讨论了这两种指标之间的差异,以及按性别进行调节的含义。
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引用次数: 0
Less engaged over time? The effect of self-efficacy on work engagement trajectory 随着时间的推移,参与度会降低?自我效能对工作投入轨迹的影响
IF 1.8 Q2 PSYCHOLOGY, SOCIAL Pub Date : 2021-03-10 DOI: 10.1002/jts5.90
Lu Zuo, Graham H. Lowman, Daniel G. Bachrach, Ning Hou, Wei Xiao

Despite substantial evidence supporting the positive impact of employee work engagement on organizational outcomes, it remains unclear how engagement changes in demanding work settings within a given time frame. Drawing on the job demands–resources model, we examine the weekly dynamic patterns of vigor, dedication, and absorption (three dimensions of work engagement), as well as the relationship between self-efficacy and the trajectories of these three dimensions. Two field studies were conducted to examine our hypotheses. In Study 1, with the use of a sample of 111 entrepreneurs participating in a 5-day-long Gobi hike designed to enhance professional development, we found that vigor, dedication, and absorption declined over time and that self-efficacy was positively associated with initial vigor, dedication, and absorption. In Study 2, to extend the findings of Study 1, we collected data from 106 employees in various industries using a daily diary survey across five consecutive workdays. Analyses of linear growth models indicates a consistent decline in dedication and absorption, with a positive effect of self-efficacy on all three dimensions of daily engagement.

尽管有大量证据支持员工工作敬业度对组织成果的积极影响,但目前尚不清楚在给定的时间框架内,员工工作敬业度是如何变化的。利用工作需求-资源模型,研究了工作投入的三个维度——活力、奉献和专注的每周动态模式,以及自我效能感与这三个维度轨迹的关系。为了检验我们的假设,进行了两次实地研究。在研究1中,我们使用了111位企业家的样本,他们参加了为期5天的戈壁徒步旅行,旨在促进职业发展,我们发现活力、奉献和吸收随着时间的推移而下降,自我效能感与最初的活力、奉献和吸收呈正相关。在研究2中,为了扩展研究1的研究结果,我们收集了来自不同行业的106名员工的数据,使用了连续五个工作日的每日日记调查。线性增长模型的分析表明,奉献和吸收的持续下降,自我效能感对日常投入的所有三个维度都有积极影响。
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引用次数: 7
The interactive role of subjective attitudinal ambivalence, knowledge, and certainty for attitude stability: The case of driving electric vehicles 主观态度矛盾、知识和确定性对态度稳定性的互动作用:以驾驶电动汽车为例
IF 1.8 Q2 PSYCHOLOGY, SOCIAL Pub Date : 2021-02-10 DOI: 10.1002/jts5.89
Franziska Drescher, Rene Ziegler

Research has investigated how each of numerous indicators of attitude strength separately affect an attitude's stability, resistance to persuasion, and utility in predicting behavior. More recent studies, however, have revealed interactive effects of attitude certainty and objective ambivalence. High (vs. low) certainty strengthened an attitude low in objective ambivalence (e.g., higher resistance to persuasion and attitude stability) but weakened an attitude high in objective ambivalence (e.g., lower resistance and stability). Extending these findings, we show that attitude certainty also moderates the effect of an attitude high or low in subjective ambivalence on attitude stability. Moreover, we generalize an interaction perspective on indicators of attitude strength by showing that attitude knowledge also interacts with ambivalence and certainty regarding attitude stability. Findings are discussed in regard to the interplay of different strength indicators more generally.

研究已经调查了许多态度强度指标中的每一个如何分别影响态度的稳定性、说服力和预测行为的效用。然而,最近的研究揭示了态度确定性和客观矛盾心理的交互作用。高(与低)确定性增强了客观矛盾心理较低的态度(例如,对说服的抵抗力和态度稳定性较高),但削弱了客观矛盾情绪较高的态度(如,抵抗力和稳定性较低)。扩展这些发现,我们发现态度确定性也会调节主观矛盾心理中态度高低对态度稳定性的影响。此外,我们通过表明态度知识也与态度稳定性的矛盾心理和确定性相互作用,概括了态度强度指标的互动视角。对不同强度指标之间的相互作用进行了更广泛的讨论。
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引用次数: 0
Organizational support, legitimacy, and workplace outcomes: A mediation model 组织支持、合法性和工作场所结果:一个中介模型
IF 1.8 Q2 PSYCHOLOGY, SOCIAL Pub Date : 2021-02-03 DOI: 10.1002/jts5.88
Yaniv Kanat-Maymon, Erez Yaakobi, Yossi Maaravi

Perceived organizational support (POS) is considered a central factor in employees' work-related attitudes and behaviors. Drawing on the relational model of authority, we propose that perceived authority legitimacy, which reflects subordinates' identification with and acceptance of authority directives and power, may mediate the effect of POS on employees' work-related outcomes, including job satisfaction, affective commitment, organizational citizenship behavior, and work deviance behavior. We analyzed the data from a cross-organizational sample of n = 343 employees using structural equation modeling with latent constructs. Results indicated perceived authority legitimacy partially mediated the relations of POS with work-related outcomes. When organizations recognize their employees' contributions, acknowledge their importance, and demonstrate an interest in their needs, employees tend to better accept the authority directives. Perceived authority legitimacy is then echoed in employees' functioning. While the benefits of POS have mostly been discussed as reflecting exchange processes, our findings point to identity-based processes emphasizing the important role of perceived authority legitimacy. The paper concludes by discussing implications for human resource management theory and practice.

感知组织支持(POS)被认为是影响员工工作态度和行为的核心因素。基于权威的关系模型,我们提出了权威合法性感知(反映了下属对权威指令和权力的认同和接受程度)可能中介POS对员工工作成果(包括工作满意度、情感承诺、组织公民行为和工作偏差行为)的影响。我们使用带有潜在构念的结构方程模型分析了跨组织样本n = 343名员工的数据。结果表明,感知到的权威合法性部分介导了POS与工作结果的关系。当组织认可员工的贡献,承认他们的重要性,并对他们的需求表现出兴趣时,员工往往会更好地接受权威指令。然后,感知到的权威合法性在员工的运作中得到呼应。虽然POS的好处主要被讨论为反映交换过程,但我们的研究结果指出,基于身份的过程强调了感知权威合法性的重要作用。本文最后讨论了对人力资源管理理论和实践的启示。
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引用次数: 3
Who pays it forward the most? Examining organizational citizenship behavior in the workplace 谁支付的预付款最多?考察工作场所的组织公民行为
IF 1.8 Q2 PSYCHOLOGY, SOCIAL Pub Date : 2021-02-02 DOI: 10.1002/jts5.87
Theresa Eriksson, Caitlin Ferreira

This research expands knowledge of individual tendencies to “pay it forward,” as a result of commitment to the organization. It is desirable for organizations to have employees who go above and beyond their prescribed work duties, resulting in positive outcomes and increased organizational performance. The critical role that organizational citizenship behavior plays in providing internal and external benefits for the organization highlights the importance of research in this field. This is particularly important in dynamic work environments with an increase in non-traditional (e.g., decentralized and remote) working arrangements. This work conceptually confirms that the generalized social exchange driven behavior of paying it forward (PIF) is an organizational citizenship behavior distinct from other conceptualizations. The research proposes and empirically tests a conceptual model contributing to literature examining individual tendencies to engage in social exchange and organizational citizenship behavior in organizations. The research uses a single, cross-sectional descriptive research design and data are analyzed using regression analyses. The findings confirm that a positive relationship exists between organizational commitment and PIF. Age and gender are confirmed moderators of this relationship, with younger respondents and males exhibiting the highest levels of PIF. Key practical implications from this research relate to furthering the understanding of individual tendencies to engage in organizational citizenship behavior, as a result of their commitment to the organization. This provides managers insight into fostering desired behavior, which assists with the creation of a self-reinforcing, positive behavioral cycle.

这项研究扩展了个人倾向的知识,“把它传递出去”,作为对组织的承诺的结果。组织希望员工能够超越规定的工作职责,从而产生积极的结果并提高组织绩效。组织公民行为在为组织提供内部和外部利益方面所起的关键作用凸显了这一领域研究的重要性。在非传统(例如分散和远程)工作安排增加的动态工作环境中,这一点尤其重要。本研究从概念上证实了广义社会交换驱动的“传递”行为(PIF)是一种不同于其他概念的组织公民行为。本研究提出并实证检验了一个概念模型,该模型有助于研究组织中个人参与社会交换倾向和组织公民行为的文献。本研究采用单一、横断面描述性研究设计,并采用回归分析对数据进行分析。研究结果证实了组织承诺与PIF之间存在正相关关系。年龄和性别被证实是这种关系的调节因素,年轻的受访者和男性表现出最高水平的PIF。本研究的关键实践意义在于进一步理解个体由于对组织的承诺而倾向于参与组织公民行为。这为管理者提供了培养期望行为的洞察力,这有助于创造一个自我强化的、积极的行为循环。
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引用次数: 5
Conflicting relational models as a predictor of (in)justice perceptions and (un)cooperative behavior at work 冲突关系模型作为工作中公正感知和(非)合作行为的预测因子
IF 1.8 Q2 PSYCHOLOGY, SOCIAL Pub Date : 2021-01-20 DOI: 10.1002/jts5.85
Johannes F. W. Arendt, Katharina G. Kugler, Felix C. Brodbeck

Humans are naturally social, and according to relational models theory (RMT), they use cognitively represented and motivationally operative models (i.e., relational models) to structure and understand their social interactions. RMT proposes that the fit between the expected and perceived relational model (i.e., RM fit) in a given social interactive situation is related to perceptions of justice, while an RM misfit is related to injustice perceptions. The experience of RM fit/misfit is motivationally operative for generating behavior intended to either strengthen a just relationship or transform an unjust relationship. Building on these theoretical considerations, it is argued that RM fit (misfit) is positively (negatively) related to perceived justice which in turn is positively related to willingness to help and negatively related to willingness to hide one's knowledge from an interaction partner. Willingness to help and sharing information are of particular practical importance in the context of teamwork and for cooperative relationships in organizations more generally. Three experimental studies (n1 = 441, n2 = 618, n3 = 455) were conducted in which RM fit/misfit was manipulated as an independent variable in three different work scenarios (vignettes). We assessed participants' justice perceptions and willingness to exhibit (un)cooperative behavior (i.e., more or less helping and knowledge hiding) toward their interaction partners. All three experiments confirmed the hypothesized relationships. The results are discussed with respect to the theoretical relevance of RMT for explaining mechanisms underlying justice perceptions, helping behavior, and knowledge hiding at work in teams and organizations.

人类天生具有社会性,根据关系模型理论(RMT),人类使用认知表征和动机操作模型(即关系模型)来构建和理解他们的社会互动。RMT提出,在给定的社会互动情境中,期望关系模型和感知关系模型之间的拟合(即RM拟合)与公平感有关,而RM不拟合与公平感有关。RM适合/不适合的经验是产生旨在加强公正关系或改变不公正关系的行为的动机操作。基于这些理论考虑,我们认为RM匹配(不匹配)与感知正义正相关(负相关),感知正义反过来与帮助意愿正相关,与向互动伙伴隐藏自己知识的意愿负相关。乐于助人和分享信息在团队合作和更普遍的组织合作关系中具有特别重要的实际意义。三个实验研究(n 1 = 441, n 2 = 618, n 3 = 455),在三个不同的工作场景(小片段)中,RM拟合/不拟合作为自变量进行操作。我们评估了参与者的正义感知和对他们的互动伙伴表现出(非)合作行为(即或多或少的帮助和知识隐藏)的意愿。这三个实验都证实了假设的关系。研究结果讨论了RMT在解释团队和组织中工作中的公平感知、帮助行为和知识隐藏机制方面的理论相关性。
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引用次数: 3
Knowledge of precise offers as a negotiating tactic does not reduce its effect on counteroffers 知道精确报价作为一种谈判策略并不能减少其对还价的影响
IF 1.8 Q2 PSYCHOLOGY, SOCIAL Pub Date : 2021-01-15 DOI: 10.1002/jts5.86
Todd J. Thorsteinson

Past research has demonstrated that precise first offers (e.g., $4,983) serve as an anchor in negotiations and reduce counteroffers relative to round first offers (e.g., $5,000). Precise offers are frequently perceived as indicating greater competence and knowledge of the person making the offer. Three studies were conducted to determine if knowledge of precise offers as a negotiating tactic would reduce the effect of precision on counteroffers. Precise offers elicited smaller counteroffers than round offers in all three studies, and this effect persisted even when participants were aware of precision as a negotiating tactic. Despite its effectiveness at reducing counteroffers, participants receiving precise offers were more likely to decide to negotiate compared to participants receiving a round offer in two of the three studies. Perceptions of the other party and scale granularity were examined as mediators of the relationship between anchor type (precise or round offer) and counteroffers. Perceived fairness of the offer emerged as a mediator in all three studies. These results suggest that a precise first offer can be effective at reducing counteroffers, even when the other party suspects that it is a negotiating tactic.

过去的研究表明,精确的首次报价(如4,983美元)在谈判中起到锚定作用,相对于整数的首次报价(如5,000美元),还盘会减少。精确的报价通常被认为表明出价的人更有能力和知识。研究人员进行了三项研究,以确定将精确报价作为谈判策略的知识是否会降低精确报价对还价的影响。在所有三项研究中,精确的报价比整数的报价引发的还价更小,即使参与者意识到精确是一种谈判策略,这种效应仍然存在。尽管它在减少还价方面很有效,但在三项研究中的两项中,与接受整数报价的参与者相比,接受精确报价的参与者更有可能决定谈判。对另一方的感知和规模粒度作为锚定类型(精确或整数报价)和还价之间关系的中介进行了检查。在所有三项研究中,感知到的公平都是一个中介。这些结果表明,精确的首次报价可以有效地减少还价,即使对方怀疑这是一种谈判策略。
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引用次数: 1
The degree of spuriousness within the job satisfaction-organizational citizenship behavior relationship 工作满意度-组织公民行为关系中的虚假程度
IF 1.8 Q2 PSYCHOLOGY, SOCIAL Pub Date : 2021-01-08 DOI: 10.1002/jts5.84
Michael King, Nathan A. Bowling, Kevin J. Eschleman

Overwhelming evidence suggests that job satisfaction and organizational citizenship behavior (OCB) are positively related. Although researchers have generally assumed that satisfaction has a genuine relationship with OCB, we argue that the satisfaction–OCB relationship may be largely spurious. We tested the degree of spuriousness within the satisfaction–OCB relationship in two studies—a meta-analysis (Study 1) and a two-wave primary study (N = 420; Study 2). In both studies, we examined the strength of the satisfaction–OCB relationship after controlling for environmental variables (i.e., job characteristics, job stressors, and leader behaviors) and personality variables (i.e., five factor model characteristics and core self-evaluations). Across the two studies, we observed several instances in which the satisfaction–OCB relationship was significantly weaker after we controlled for a third variable, but a meaningful relationship was still present. And in some instances, the satisfaction–OCB relationship was rendered statistically nonsignificant or practically nonsignificant once controls were included. These findings suggest that satisfaction and OCB is at least partially spurious.

大量证据表明,工作满意度与组织公民行为(OCB)呈正相关。尽管研究人员普遍认为满意度与组织公民行为之间存在着真实的关系,但我们认为满意度与组织公民行为之间的关系可能在很大程度上是虚假的。我们在两项研究中测试了满意度-组织行为行为关系中的虚假程度——一项荟萃分析(研究1)和一项两波初级研究(N = 420;研究2)在两项研究中,我们在控制了环境变量(即工作特征、工作压力源和领导行为)和人格变量(即五因素模型特征和核心自我评价)后,检验了满意度与组织公民行为关系的强度。在这两项研究中,我们观察到几个例子,在我们控制了第三个变量后,满意度-组织公民行为的关系显着减弱,但仍然存在有意义的关系。在某些情况下,一旦包括控制,满意度-组织公民行为关系在统计上不显著或实际上不显著。这些发现表明,满意度和组织公民行为至少部分是虚假的。
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引用次数: 1
Moderating role of perceived behavioral control in the theory of planned behavior: A preregistered study 知觉行为控制在计划行为理论中的调节作用:一项预登记研究
IF 1.8 Q2 PSYCHOLOGY, SOCIAL Pub Date : 2021-01-07 DOI: 10.1002/jts5.83
Francesco La Barbera, Icek Ajzen

Investigators frequently rely on the theory of planned behavior (TPB) as a conceptual framework to explain and predict human behavior in a variety of behavioral domains. Much of this research has focused on predicting behavioral intentions from attitudes, subjective norms and perceived behavioral control, typically by examining the additive effects of these constructs. However, in the original formulation of the TPB, perceived behavioral control was postulated to moderate the influence of attitude and subjective norm on intention. This tenet of the TPB has been drawing increasing attention in recent years. In a preregistered program of research conducted in two European countries (Germany and UK) concerning two different behaviors (exercising and reducing energy consumption), we found empirical support for the postulated moderating effects. The results suggest that as scores on perceived behavioral control increase, the strength of the association between attitude and intention increases as well, whereas the strength of the association between subjective norm and intention decreases. Implications of these findings for theory and future research are discussed.

研究者经常依赖计划行为理论(TPB)作为一个概念框架来解释和预测人类在各种行为领域的行为。这方面的研究主要集中在从态度、主观规范和感知行为控制来预测行为意图,通常是通过检查这些构念的加性效应。然而,在最初的TPB制定中,知觉行为控制被假设为调节态度和主观规范对意向的影响。城规会的这一宗旨近年越来越受到关注。在两个欧洲国家(德国和英国)进行的一项关于两种不同行为(锻炼和减少能源消耗)的预注册研究项目中,我们发现了对假设的调节效应的实证支持。结果表明,随着感知行为控制得分的增加,态度和意图之间的关联强度也增加,而主观规范和意图之间的关联强度降低。讨论了这些发现对理论和未来研究的意义。
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引用次数: 48
期刊
Journal of Theoretical Social Psychology
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