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Do Business Graduates Intend to Adopt the Social Business Model? A Perspective of Developing Country 商科毕业生打算采用社会商业模式吗?发展中国家的视角
Pub Date : 2020-06-01 DOI: 10.1177/2632962X20960825
Muhammad I. Hossain, N. Akter
Social business model (SBM) although presumed to be a saviour of businesses and the world in terms of reach, frequency and impact on society, is yet to be adopted by countries around the world including the developing countries, which potentially could enjoy the greatest benefits from adopting this business model. This study contributes to this end by testing the adoption intention of SBM by applying the theory of planned behaviour from a developing country perspective that happens to be the birthplace of SBM. Drawing on the data collected from the largest university of a developing country that houses over 40,000 students and the future business leaders, this paper presents the underlying psychological drivers behind adopting SBM. Findings show that SBM adoption intention is facilitated by attitude and subjective norms; however, constrained by perceived behavioural control, which contrasts the existing entrepreneurial intention-based findings. Explanations and implications of such findings are provided.
社会商业模式(Social business model, SBM)虽然在覆盖面、频率和对社会的影响方面被认为是企业和世界的救星,但在世界各国,包括发展中国家,还没有被采用,而采用这种商业模式可能会给发展中国家带来最大的好处。本研究通过应用计划行为理论,从发展中国家的角度来测试SBM的采用意图,从而有助于实现这一目标,而发展中国家恰好是SBM的发源地。根据从拥有4万多名学生和未来商业领袖的发展中国家最大的大学收集的数据,本文介绍了采用SBM背后的潜在心理驱动因素。研究结果表明,态度和主观规范会促进学生采用自我管理的意愿;然而,受感知行为控制的约束,这与现有的基于创业意图的研究结果形成了对比。本文还提供了这些发现的解释和含义。
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引用次数: 0
Characterizing and Distinguishing ‘Innovative Start-ups’ Among Micro, Small and Medium Enterprises (MSME) 中小微企业(MSME)中“创新型初创企业”的特征与区分
Pub Date : 2020-06-01 DOI: 10.1177/2632962X20964418
S. Krishnan, L. Ganesh, C. Rajendran
Start-ups are entrepreneurial ventures, having a high risk of failure (Bortolini et al., 2018; Spender et al., 2017). The risk of failures of Start-ups can be minimized if they are characterized well, and the appropriate macro- and micro-level policy interventions can be introduced. Our literature review (LR) on Start-ups reveals that they are addressed by different names, namely, Hi-Tech firms, University spin-offs, Innovative Start-ups (ISs), Lean Start-ups, Silicon Valley Start-ups and New Technology-Based Firms (NTBF). (Tripathi, Seppanen et al., 2018; Silva et al., 2020; Wiesenberg et al., 2020). It is also observed that Start-ups are referred to as small business and Micro, Small and Medium Enterprises (MSMEs). A systematic literature review (SLR) of Start-ups is presented here and used as the basis for characterizing them. We propose (proposition-1) that these Start-up firms, addressed by different names, as referred above, can be grouped, characterized and identified as ISs. Based on a robust characterization of ISs, this article proposes that ISs are a subset of MSMEs. From a comparative study of ISs and MSME, we propose (proposition-2) a framework that shows MSMEs can be conceptually split into ISs and Conventional MSMEs (C-MSMEs), with an intersection between ISs and C-MSME. This study has also identified four new research areas related to Start-ups and MSMEs. The above characterization and differentiation of ISs from other entrepreneurial ventures will help policymakers, entrepreneurs, and investors to understand ISs and C-MSMEs better and develop suitable policy interventions and risk mitigation strategies.
初创企业是创业企业,具有很高的失败风险(Bortolini et al., 2018;Spender等人,2017)。如果能够很好地描述初创企业的特点,并采取适当的宏观和微观层面的政策干预,就可以最大限度地减少初创企业失败的风险。我们对初创企业的文献综述(LR)表明,它们有不同的名称,即高科技企业、大学衍生企业、创新型初创企业(ISs)、精益初创企业、硅谷初创企业和新技术企业(NTBF)。(Tripathi, Seppanen等,2018;Silva等人,2020;Wiesenberg et al., 2020)。还可以看到,初创企业被称为小型企业和微型、中小企业(MSMEs)。本文对初创企业进行了系统的文献综述(SLR),并将其作为描述初创企业的基础。我们建议(提议-1),如上所述,这些以不同名称命名的初创公司可以被分组、描述并确定为ISs。基于对中小微企业的稳健描述,本文提出中小微企业是中小微企业的一个子集。通过对国际中小微企业和中小微企业的比较研究,我们提出了一个框架(命题2),该框架表明,中小微企业在概念上可以分为国际中小微企业和传统中小微企业(C-MSMEs),国际中小微企业和传统中小微企业之间存在交集。这项研究还确定了与初创企业和中小微企业相关的四个新的研究领域。上述ISs与其他创业企业的特征和区别将有助于政策制定者、企业家和投资者更好地了解ISs和C-MSMEs,并制定适当的政策干预措施和风险缓解战略。
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引用次数: 6
Assessing the Service Quality Attributes Affecting the Satisfaction of the Northern Railway Passengers: An Empirical Study 影响北方铁路旅客满意度的服务质量属性的实证研究
Pub Date : 2020-06-01 DOI: 10.1177/2632962X20961052
R. Ranjan, Nitin Thapar, S. Siddiqui, Arun Kant Painoli
The present study aims to assess the intangible attributes of the service that have an impact on customer satisfaction. The Intangible attributes attached to the service, are difficult to determine. The Indian Railway network is one of the largest railway networks in the world. It is spread over 115,000 km having 21,617 passenger trains carrying 23 million passengers every day. In terms of revenue generation, it is a major contributor to the Indian economy but even then, the service level is very poor as compared to the other parts of the world. Due to increased competition in the modes of transportation, the Service attributes of Indian Railway acts as a strong influencer on Passenger Satisfaction. Indian Railways has a huge potential in terms of economic benefits if their service quality is improved. Various studies have tried to identify the important attributes regarding the Service Quality of Indian Railway. The SERVQUAL model provided important insights into the service attributes. The study attempts to identify the gap that exists in the service level, that is, service offered by the Indian Railway and expectation of the customers. In the study, only internal aspects like facilities (attributes) which make the journey comfortable and the absence of these attributes makes the passengers’ journey uncomfortable are included. The result indicates that there exists a considerable gap in Reliability and Assurance dimensions of Railway service quality and the most important factors determining satisfaction of passengers are basic facilities, safety and security, cleanliness and employee behaviour towards passengers.
本研究旨在评估影响顾客满意的服务的无形属性。附加在服务上的无形属性是很难确定的。印度铁路网是世界上最大的铁路网之一。铁路全长11.5万公里,每日客运列车21617列,载客量2300万人次。就收入而言,它是印度经济的主要贡献者,但即便如此,与世界其他地区相比,印度的服务水平仍然很差。由于运输方式的竞争加剧,印度铁路的服务属性对乘客满意度有很大的影响。如果提高服务质量,印度铁路在经济效益方面有巨大的潜力。各种研究都试图确定印度铁路服务质量的重要属性。SERVQUAL模型提供了对服务属性的重要见解。本研究试图找出服务水平上存在的差距,即印度铁路提供的服务与顾客的期望之间的差距。在研究中,只包括内部方面,如设施(属性),使旅程舒适,没有这些属性会使乘客的旅程不舒服。结果表明,铁路服务质量的可靠性和保证维度存在相当大的差距,决定乘客满意度的最重要因素是基础设施、安全和保障、清洁度和员工对乘客的行为。
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引用次数: 2
Startup Entrepreneurial Creativity and Impact in Armenia: Case Study (2015–2018) 亚美尼亚的创业创造力和影响:案例研究(2015-2018)
Pub Date : 2020-06-01 DOI: 10.1177/2632962X20964419
Elizabeth Keshishyan, Mary-Hrachoohi Boghosian
The entrepreneurial creativity (EC) is an important factor for measuring the health and the well-being of the entrepreneurial ecosystem in any country. The purpose of our study was to examine the status of the Armenia’s entrepreneurial ecosystem through entrepreneurial creativity (EC) framework. The ‘Entrepreneurial Creativity and Growth’ (EC&G) model developed by Petrakis and Kafka (2016) was adopted. This model puts forward seven factors affecting the entrepreneurial creativity (EC), therefore, no other factor outside this framework was considered. Partial least square (PLS) methodology was applied to construct a predictive model of the seven factors dependencies on the (EC) and on each other. To increase granularity of the model, two to four sub-factors were constructed for each factor sufficient to affect the main dependent variable, the EC. Only two of the factors ‘Culture and Personal Characteristics of the entrepreneurs’ (p = 0.001) and the ‘Availability of Relevant Institutions’ (p = 0.007) were shown to have significant effect on the EC. The ‘Culture and Personality’ of entrepreneurs was significantly and positively correlated to the EC (b = 0.444), which indicated that flexibility and risk-taking is the highest characteristics of Armenia’s entrepreneurs; thus, more creative. This article reports these findings and more of a study aimed at analysing the EC among the Armenian startup founders who established businesses within the years 2015–2018.
创业创造力(EC)是衡量一个国家创业生态系统健康与否的重要因素。本研究的目的是通过创业创造力(EC)框架来考察亚美尼亚创业生态系统的现状。采用Petrakis和Kafka(2016)开发的“企业家创造力和成长”(EC&G)模型。该模型提出了影响创业创造力的七个因素,因此没有考虑这个框架之外的其他因素。应用偏最小二乘(PLS)方法构建了七个因素对(EC)的依赖关系和相互依赖关系的预测模型。为了增加模型的粒度,为每个足以影响主要因变量EC的因素构建了两到四个子因素。只有两个因素“企业家的文化和个人特征”(p = 0.001)和“相关机构的可用性”(p = 0.007)被证明对EC有显著影响。企业家的“文化和个性”与EC显著正相关(b = 0.444),这表明灵活性和冒险精神是亚美尼亚企业家的最高特征;因此,更有创造力。本文报告了这些发现,以及一项旨在分析2015-2018年期间创办企业的亚美尼亚初创企业创始人的EC的研究。
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引用次数: 2
Seeing Beyond the Seen in Business: From the Editor’s Desk 从编辑的办公桌上看到商业之外的东西
Pub Date : 2020-06-01 DOI: 10.1177/2632962x20970276
Shivganesh Bhargava
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引用次数: 0
Information Overload and the Entrepreneurs’ Behaviour: Mediating Role of Entrepreneurial Self-Efficacy 信息超载与企业家行为:企业家自我效能感的中介作用
Pub Date : 2020-06-01 DOI: 10.1177/2632962X20960835
M. Karia, H. Bathula, S. Gaur
Undoubtedly, the entrepreneur is the key to the initiation of the entrepreneurial process and firm performance. Since entrepreneurs vary in their background and abilities, researchers have examined the factors impacting their performance. Previous results show that personality characteristics and self-efficacy of entrepreneurs had a positive impact on their performance. In this study, we consider that entrepreneurs’ self-efficacy (ESE) is a multi-dimensional concept and identify six inherent dimensions. Further, we include two other variables that have not received adequate attention in the literature so far, namely, entrepreneurial information overload (EIO) and entrepreneurs’ human resources management (HRM) behaviour. To undertake empirical analysis, we developed a conceptual framework that proposes a negative impact of entrepreneurial information overload on entrepreneurial self-efficacy and entrepreneurs’ HRM behaviour. Responses from 403 entrepreneurs of a large emerging economy were subjected to path-based multiple regression analysis. The results reveal that information overload has a direct impact on all the ESE dimensions, except on planning tasks. Although there is no direct effect of EIO on entrepreneurs’ HRM behaviour, there is an indirect effect through the mediating role of ESE. These results suggest the need for appropriate strategies to help entrepreneurs to deal with information overload and ways to improve specific dimensions of ESE as necessary. Further, this study provides a platform for empirical research for future studies.
毫无疑问,企业家是启动创业过程和企业绩效的关键。由于企业家的背景和能力各不相同,研究人员研究了影响他们表现的因素。以往的研究结果表明,企业家的人格特征和自我效能感对其绩效有正向影响。在本研究中,我们认为企业家自我效能感(ESE)是一个多维度的概念,并确定了六个内在维度。此外,我们还纳入了迄今为止文献中尚未得到足够关注的另外两个变量,即企业家信息过载(EIO)和企业家的人力资源管理(HRM)行为。为了进行实证分析,我们开发了一个概念框架,提出了创业信息过载对创业自我效能感和企业家人力资源管理行为的负面影响。对403名大型新兴经济体企业家的回答进行了基于路径的多元回归分析。结果表明,信息过载对ESE的所有维度都有直接影响,除了计划任务。虽然EIO对企业家人力资源管理行为没有直接影响,但通过ESE的中介作用存在间接影响。这些结果表明,需要适当的策略来帮助企业家处理信息过载,并在必要时改善企业环境管理的具体维度。进一步,本研究为后续的实证研究提供了一个平台。
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引用次数: 1
The Effect of Market Orientation on the Performance of Small and Medium Enterprises in Case of Amhara Region, Ethiopia 市场导向对中小企业绩效的影响——以埃塞俄比亚阿姆哈拉地区为例
Pub Date : 2020-06-01 DOI: 10.1177/2632962X20961051
Y. Hassen, Amanpreet Singh
The study investigated the effect of market orientation on the performance of small and medium enterprises in case of Amhara Region, Ethiopia. Primary data was collected from a total of 250 owners/managers of small and medium enterprises using structured questionnaire. A multivariate data analysis technique of structural equation modelling was employed to analyse the data. The result indicated that customer orientation and interfunctional coordination dimensions of MO are significantly and positively affected small and medium enterprises performance. However, competitor orientation dimension was not found to have a positive and significant effect on the performance. The findings revealed that small and medium enterprises need to be more market oriented to realize superior performance. In addition, the different beta coefficient of market orientation indicated that new business ventures are highly recommended to conduct a market orientation profile and take care in investing their scarce resources. Moreover, the mixed results indicate that firms are advised to replicate market orientation to score superior performance with due care in considering the contexts and time in the industry they are operating and match strategies with their internal resources and core competencies. Finally, this study contributed to the almost wholly overlooked research on market orientation and performance linkages in Ethiopian case and the empirical context of this study is quite novel and helpful for developed nations firms who are trying to operate in emerging economies such as Ethiopia.
本研究以埃塞俄比亚阿姆哈拉地区为例,调查了市场导向对中小企业绩效的影响。本研究采用结构化问卷法,从250名中小型企业业主/经理中收集初步数据。采用结构方程模型的多变量数据分析技术对数据进行分析。结果表明,顾客导向和职能间协调维度对中小企业绩效有显著的正向影响。然而,竞争对手取向维度对绩效并没有显著的正向影响。研究结果表明,中小企业需要更多地以市场为导向,以实现卓越的绩效。此外,不同的市场导向贝塔系数表明,新企业强烈建议进行市场导向概况,并注意投资其稀缺资源。此外,混合结果表明,建议公司复制市场导向以获得卓越绩效,同时考虑其经营的行业背景和时间,并将战略与其内部资源和核心竞争力相匹配。最后,本研究对埃塞俄比亚案例中几乎完全被忽视的市场导向和绩效联系的研究做出了贡献,本研究的实证背景非常新颖,对试图在埃塞俄比亚等新兴经济体开展业务的发达国家公司很有帮助。
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引用次数: 3
How Do CEO Values Influence IPO Speed? A Conceptual Analysis from the Upper Echelons Perspective CEO价值观如何影响IPO速度?高层视角下的概念分析
Pub Date : 2020-06-01 DOI: 10.1177/2632962X20960839
Till Talaulicar
The present article addresses the important, but widely neglected subject of initial public offering (IPO) speed that indicates how rapidly a firm develops from its foundation to be publicly listed. We argue that the time that elapses between start-up and going public depends on characteristics of the CEO who tends to largely influence the timing of the IPO decision. Based on conceptual analyses that combine upper echelons theory and the five-factor model of personality traits, we reveal a complex set of propositions about the direct effects of certain CEO values on IPO speed as well as about CEO- and firm-related variables that moderate these relationships. More specifically, we propose that the degrees of the CEO’s emotional stability, extraversion, openness to experience as well as risk propensity tend to be positively associated with IPO speed, whereas the CEO’s agreeableness and conscientiousness tend to decelerate the pace of going public. These effects tend to be stronger when the CEO is the founder of the firm, holds also the position of a chairperson (CEO duality) and/or owns substantial stakes of the company’s equity. Firm size and the size of the top management team tend to weaken these direct relationships.
本文讨论了一个重要但被广泛忽视的主题,即首次公开发行(IPO)速度,它表明一家公司从成立到公开上市的发展速度有多快。我们认为,从创业到上市之间的时间取决于CEO的特点,而CEO往往在很大程度上影响IPO决策的时机。基于上层梯次理论和人格特质五因素模型的概念分析,我们揭示了CEO价值观对IPO速度的直接影响,以及CEO和公司相关变量对这种关系的调节作用。更具体地说,我们提出CEO的情绪稳定性、外向性、经验开放性和风险倾向程度与上市速度呈正相关,而CEO的随和性和尽责性倾向于减缓上市速度。当首席执行官是公司的创始人,同时担任董事长(CEO双重身份)和/或拥有公司大量股权时,这些影响往往会更强。公司规模和高层管理团队的规模往往会削弱这些直接关系。
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引用次数: 3
期刊
Journal of New Business Ventures
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