Pub Date : 2022-01-01DOI: 10.1504/ijeb.2022.10043583
Hamad Hazaa Al Kubaisi, Emad A. Abu Shanab
{"title":"Factors influencing trust in social commerce: the case of Qatar","authors":"Hamad Hazaa Al Kubaisi, Emad A. Abu Shanab","doi":"10.1504/ijeb.2022.10043583","DOIUrl":"https://doi.org/10.1504/ijeb.2022.10043583","url":null,"abstract":"","PeriodicalId":37970,"journal":{"name":"International Journal of Electronic Business","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2022-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"66734580","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-01-01DOI: 10.1504/IJEB.2022.119977
Hamad Hazaa Al-Kubaisi, E. Abu-Shanab
{"title":"Factors influencing trust in social commerce: the case of Qatar","authors":"Hamad Hazaa Al-Kubaisi, E. Abu-Shanab","doi":"10.1504/IJEB.2022.119977","DOIUrl":"https://doi.org/10.1504/IJEB.2022.119977","url":null,"abstract":"","PeriodicalId":37970,"journal":{"name":"International Journal of Electronic Business","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2022-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"66734650","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-01-14DOI: 10.1504/IJEB.2021.10034872
C. Sarfo, Hayeon Song
Electronic commerce presents small and medium enterprises (SMEs) in developing economies the opportunity to compete on a global stage. With theoretical underpinning of the technology acceptance model (TAM) and technology-organisation-environment (TOE), this study investigated e-commerce adoption among SMEs in Ghana. Managers and owners of SMEs participated in both survey (n = 152) and interview (n = 38). Partial least squares regression analysis indicates that the introduction of point of sale (POS) machines for SMEs will improve offline cashless trading, which must necessarily precede online trading for an effective payment system to exist. An increased internet penetration rate would enable nationwide e-commerce participation rather than the current skewed practice with e-commerce dominance within southern Ghana. For the private investor, there exists a market for logistics services. The Ghana postal service must, however, take the lead to serve as a blueprint as well as a source of data for private investors.
{"title":"E-commerce adoption within SME's in Ghana, a tool for growth","authors":"C. Sarfo, Hayeon Song","doi":"10.1504/IJEB.2021.10034872","DOIUrl":"https://doi.org/10.1504/IJEB.2021.10034872","url":null,"abstract":"Electronic commerce presents small and medium enterprises (SMEs) in developing economies the opportunity to compete on a global stage. With theoretical underpinning of the technology acceptance model (TAM) and technology-organisation-environment (TOE), this study investigated e-commerce adoption among SMEs in Ghana. Managers and owners of SMEs participated in both survey (n = 152) and interview (n = 38). Partial least squares regression analysis indicates that the introduction of point of sale (POS) machines for SMEs will improve offline cashless trading, which must necessarily precede online trading for an effective payment system to exist. An increased internet penetration rate would enable nationwide e-commerce participation rather than the current skewed practice with e-commerce dominance within southern Ghana. For the private investor, there exists a market for logistics services. The Ghana postal service must, however, take the lead to serve as a blueprint as well as a source of data for private investors.","PeriodicalId":37970,"journal":{"name":"International Journal of Electronic Business","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2021-01-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49616221","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-01-01DOI: 10.1504/IJEB.2021.10038071
Enrico Graupner, Manuel Trenz, A. Maedche
Projected growth rates and potential cost savings shift the focus of companies to their digital channels. However, customers do not want to conduct all service processes digitally, resulting in customers regularly switching between physical and digital channels. This paper examines how service-specific requirements lead to digital channel use and how the impact of those inhibitors and drivers varies across search and purchase stages of the service process. The paper builds upon Process Virtualization Theory and focuses on IT-based virtualization, commonly referred to as digitization. An empirical study with 798 retail banking customers confirms that preferences for service digitization are not only shaped by inhibiting factors, but also by drivers for digitization. Interestingly, the results reveal that customers can require diverse levels of digitization for the search and purchase stage. The model provides an explanation for why digitized stages of a service process may be accepted or rejected by the customer.
{"title":"When does digital matter Analysing customers preference for digital processes","authors":"Enrico Graupner, Manuel Trenz, A. Maedche","doi":"10.1504/IJEB.2021.10038071","DOIUrl":"https://doi.org/10.1504/IJEB.2021.10038071","url":null,"abstract":"Projected growth rates and potential cost savings shift the focus of companies to their digital channels. However, customers do not want to conduct all service processes digitally, resulting in customers regularly switching between physical and digital channels. This paper examines how service-specific requirements lead to digital channel use and how the impact of those inhibitors and drivers varies across search and purchase stages of the service process. The paper builds upon Process Virtualization Theory and focuses on IT-based virtualization, commonly referred to as digitization. An empirical study with 798 retail banking customers confirms that preferences for service digitization are not only shaped by inhibiting factors, but also by drivers for digitization. Interestingly, the results reveal that customers can require diverse levels of digitization for the search and purchase stage. The model provides an explanation for why digitized stages of a service process may be accepted or rejected by the customer.","PeriodicalId":37970,"journal":{"name":"International Journal of Electronic Business","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2021-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"66734536","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-01-01DOI: 10.1504/ijeb.2021.10037368
Marimuthu Karuppiah, S. Ramasubbareddy, Bhabendu Kumar Mohanta, D. Jena, Kalpana Samal
{"title":"Blockchain-based consensus algorithm for solving security issues in distributed internet of things","authors":"Marimuthu Karuppiah, S. Ramasubbareddy, Bhabendu Kumar Mohanta, D. Jena, Kalpana Samal","doi":"10.1504/ijeb.2021.10037368","DOIUrl":"https://doi.org/10.1504/ijeb.2021.10037368","url":null,"abstract":"","PeriodicalId":37970,"journal":{"name":"International Journal of Electronic Business","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2021-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"66734526","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-01-01DOI: 10.1007/978-3-658-30712-7_29
B. W. Wirtz
{"title":"Potenziale des E‐Procurements","authors":"B. W. Wirtz","doi":"10.1007/978-3-658-30712-7_29","DOIUrl":"https://doi.org/10.1007/978-3-658-30712-7_29","url":null,"abstract":"","PeriodicalId":37970,"journal":{"name":"International Journal of Electronic Business","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2020-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"84943383","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-01-01DOI: 10.1007/978-3-658-30712-7_17
B. W. Wirtz
{"title":"Grundlagen des Leistungssystems im E‐Business","authors":"B. W. Wirtz","doi":"10.1007/978-3-658-30712-7_17","DOIUrl":"https://doi.org/10.1007/978-3-658-30712-7_17","url":null,"abstract":"","PeriodicalId":37970,"journal":{"name":"International Journal of Electronic Business","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2020-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"81754316","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-01-01DOI: 10.1007/978-3-658-30712-7_23
B. W. Wirtz
{"title":"E‐Products und E‐Services","authors":"B. W. Wirtz","doi":"10.1007/978-3-658-30712-7_23","DOIUrl":"https://doi.org/10.1007/978-3-658-30712-7_23","url":null,"abstract":"","PeriodicalId":37970,"journal":{"name":"International Journal of Electronic Business","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2020-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"77274345","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-01-01DOI: 10.1007/978-3-658-30712-7_18
B. W. Wirtz
{"title":"B2C‐Geschäftsmodelle im E‐Business","authors":"B. W. Wirtz","doi":"10.1007/978-3-658-30712-7_18","DOIUrl":"https://doi.org/10.1007/978-3-658-30712-7_18","url":null,"abstract":"","PeriodicalId":37970,"journal":{"name":"International Journal of Electronic Business","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2020-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"90945794","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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