Pub Date : 2022-01-01DOI: 10.1504/ijbsr.2022.10033395
Bih-Ru Lea, Hokey Min, Wen-Bin Yu
{"title":"Influential factors in decision support capabilities of a mobile-enabled interactive analytical dashboard system","authors":"Bih-Ru Lea, Hokey Min, Wen-Bin Yu","doi":"10.1504/ijbsr.2022.10033395","DOIUrl":"https://doi.org/10.1504/ijbsr.2022.10033395","url":null,"abstract":"","PeriodicalId":38140,"journal":{"name":"International Journal of Business and Systems Research","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2022-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"66707968","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-01-01DOI: 10.1504/IJBSR.2022.10034984
M. Ebrahimi
{"title":"Using soft systems methodology to corporate cultural change system analysis","authors":"M. Ebrahimi","doi":"10.1504/IJBSR.2022.10034984","DOIUrl":"https://doi.org/10.1504/IJBSR.2022.10034984","url":null,"abstract":"","PeriodicalId":38140,"journal":{"name":"International Journal of Business and Systems Research","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2022-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"66708289","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-01-01DOI: 10.1504/IJBSR.2022.10035578
Lucia Corsini, J. Moultrie
{"title":"Using systems thinking to investigate the sustainability of digital fabrication projects in the humanitarian and development sector","authors":"Lucia Corsini, J. Moultrie","doi":"10.1504/IJBSR.2022.10035578","DOIUrl":"https://doi.org/10.1504/IJBSR.2022.10035578","url":null,"abstract":"","PeriodicalId":38140,"journal":{"name":"International Journal of Business and Systems Research","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2022-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"66708371","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-01-01DOI: 10.1504/IJBSR.2022.10039048
Eissa A. Al Homaidi, M. Tabash, Borhan Omar Ahmed Al Dalaien, A. S. Khaled, Fatehi Almugari
{"title":"The impact of firm-specific determinants, external factors and voluntary disclosure on capital structure: an empirical analysis of Islamic banks in Yemen","authors":"Eissa A. Al Homaidi, M. Tabash, Borhan Omar Ahmed Al Dalaien, A. S. Khaled, Fatehi Almugari","doi":"10.1504/IJBSR.2022.10039048","DOIUrl":"https://doi.org/10.1504/IJBSR.2022.10039048","url":null,"abstract":"","PeriodicalId":38140,"journal":{"name":"International Journal of Business and Systems Research","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2022-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"66708532","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-01-01DOI: 10.1504/ijbsr.2022.119602
B. Narteh, E. Asiamah, E. A. Mackin
: This study assesses mobile money usage, satisfaction, trust and loyalty among young banked customers and unbanked customers in Ghana. Two models were developed for banked and unbanked customers and tested via partial least square (PLS) structural equation modelling (SEM) in SmartPLS. Data were collected from a cross-section survey of 700 mobile money users with response rate of 72.4%. The findings indicate that, for young customers without a bank account, satisfaction significantly influence customer loyalty whilst trust predicts active usage. Interestingly, however, the relationship between trust and loyalty to mobile money was insignificant but active usage lead significantly to customer loyalty. Despite the contextual limitation, this research has validated two theoretical models of antecedents of loyalty in mobile money context and provided implications for the planning and allocation of resources and capabilities that are required to enhance young consumers' trust, satisfaction, active usage and loyalty.
{"title":"Analysis of young banked and unbanked customers' usage, satisfaction, trust and loyalty for mobile money services in Ghana","authors":"B. Narteh, E. Asiamah, E. A. Mackin","doi":"10.1504/ijbsr.2022.119602","DOIUrl":"https://doi.org/10.1504/ijbsr.2022.119602","url":null,"abstract":": This study assesses mobile money usage, satisfaction, trust and loyalty among young banked customers and unbanked customers in Ghana. Two models were developed for banked and unbanked customers and tested via partial least square (PLS) structural equation modelling (SEM) in SmartPLS. Data were collected from a cross-section survey of 700 mobile money users with response rate of 72.4%. The findings indicate that, for young customers without a bank account, satisfaction significantly influence customer loyalty whilst trust predicts active usage. Interestingly, however, the relationship between trust and loyalty to mobile money was insignificant but active usage lead significantly to customer loyalty. Despite the contextual limitation, this research has validated two theoretical models of antecedents of loyalty in mobile money context and provided implications for the planning and allocation of resources and capabilities that are required to enhance young consumers' trust, satisfaction, active usage and loyalty.","PeriodicalId":38140,"journal":{"name":"International Journal of Business and Systems Research","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2022-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"66708574","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-01-01DOI: 10.1504/ijbsr.2022.10047148
R. D. S. Pramana, Fahrurrozi F, Eko Surya Lesmana, Budi W Soetjipto
{"title":"The Joint Effect of Digital Transformation and Information Technology Infrastructure on Service Quality: The Role Commitment to Service Quality as Mediator and Environment as Moderator","authors":"R. D. S. Pramana, Fahrurrozi F, Eko Surya Lesmana, Budi W Soetjipto","doi":"10.1504/ijbsr.2022.10047148","DOIUrl":"https://doi.org/10.1504/ijbsr.2022.10047148","url":null,"abstract":"","PeriodicalId":38140,"journal":{"name":"International Journal of Business and Systems Research","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2022-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"66708895","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-01-01DOI: 10.1504/ijbsr.2022.10041475
M. Elahee, Nitish Patidar, Rifat Sharmelly
{"title":"Technology entrepreneurship in the context of institutional voids: Lessons from a BoP context","authors":"M. Elahee, Nitish Patidar, Rifat Sharmelly","doi":"10.1504/ijbsr.2022.10041475","DOIUrl":"https://doi.org/10.1504/ijbsr.2022.10041475","url":null,"abstract":"","PeriodicalId":38140,"journal":{"name":"International Journal of Business and Systems Research","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2022-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"66708663","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-01-01DOI: 10.1504/ijbsr.2022.10041551
M. Zaid, I. Shaar, S. Khattab, F. Qutaishat
{"title":"The Effect of Relational Bonds on e-Commerce Use, the Mediating Effect of Customers Online Trust: Evidence from Jordan","authors":"M. Zaid, I. Shaar, S. Khattab, F. Qutaishat","doi":"10.1504/ijbsr.2022.10041551","DOIUrl":"https://doi.org/10.1504/ijbsr.2022.10041551","url":null,"abstract":"","PeriodicalId":38140,"journal":{"name":"International Journal of Business and Systems Research","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2022-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"66708677","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-01-01DOI: 10.1504/IJBSR.2022.10035351
C. Wirawan, G. Yudoko, Y. Lestari
{"title":"Open innovation implementation to encourage corporate entrepreneurship through product-service system to sustain industrial estate firms: Indonesian evidence","authors":"C. Wirawan, G. Yudoko, Y. Lestari","doi":"10.1504/IJBSR.2022.10035351","DOIUrl":"https://doi.org/10.1504/IJBSR.2022.10035351","url":null,"abstract":"","PeriodicalId":38140,"journal":{"name":"International Journal of Business and Systems Research","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2022-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"66708300","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-01-01DOI: 10.1504/IJBSR.2022.10039574
Ahmad Fauzan Asmara, Ratna Sesotya Wedadjati, N. Saadah
{"title":"Evaluating equal employment opportunity in Indonesian industries to accommodate disabled workers","authors":"Ahmad Fauzan Asmara, Ratna Sesotya Wedadjati, N. Saadah","doi":"10.1504/IJBSR.2022.10039574","DOIUrl":"https://doi.org/10.1504/IJBSR.2022.10039574","url":null,"abstract":"","PeriodicalId":38140,"journal":{"name":"International Journal of Business and Systems Research","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2022-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"66708547","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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