Pub Date : 2023-01-01DOI: 10.1504/ijbex.2023.134502
Changsuk Ko, Junjie Wu, Kihyun C. Park
This study aims to explore how a supervisor's ethical leadership influences employees' team effectiveness through the mechanism of a formal control system and Chinese guanxi. Using survey data collected from Chinese employees (N = 330), this study tests the proposed hypotheses. We found that ethical leadership not only plays a significant role in enhancing employees' team effectiveness directly, but also does so indirectly by promoting formal control system and Chinese guanxi. This study contributes to the study of ethical leadership and extends our understanding of the underlying mechanism that links ethical leadership to team effectiveness in the context of China.
{"title":"Ethical leadership and team effectiveness: mediating roles of a formal control system and Chinese guanxi","authors":"Changsuk Ko, Junjie Wu, Kihyun C. Park","doi":"10.1504/ijbex.2023.134502","DOIUrl":"https://doi.org/10.1504/ijbex.2023.134502","url":null,"abstract":"This study aims to explore how a supervisor's ethical leadership influences employees' team effectiveness through the mechanism of a formal control system and Chinese guanxi. Using survey data collected from Chinese employees (N = 330), this study tests the proposed hypotheses. We found that ethical leadership not only plays a significant role in enhancing employees' team effectiveness directly, but also does so indirectly by promoting formal control system and Chinese guanxi. This study contributes to the study of ethical leadership and extends our understanding of the underlying mechanism that links ethical leadership to team effectiveness in the context of China.","PeriodicalId":39431,"journal":{"name":"International Journal of Business Excellence","volume":"48 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135213122","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-01-01DOI: 10.1504/ijbex.2023.10059104
Shalimar Gallon N.A.
{"title":"Human Resource Management Model in the internationalisation of Multinational Corporation","authors":"Shalimar Gallon N.A.","doi":"10.1504/ijbex.2023.10059104","DOIUrl":"https://doi.org/10.1504/ijbex.2023.10059104","url":null,"abstract":"","PeriodicalId":39431,"journal":{"name":"International Journal of Business Excellence","volume":"33 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135494586","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-01-01DOI: 10.1504/ijbex.2023.133556
Vinay Kandpal
{"title":"Impact analysis of global COVID-19 crisis - a review","authors":"Vinay Kandpal","doi":"10.1504/ijbex.2023.133556","DOIUrl":"https://doi.org/10.1504/ijbex.2023.133556","url":null,"abstract":"","PeriodicalId":39431,"journal":{"name":"International Journal of Business Excellence","volume":"52 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135649087","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-01-01DOI: 10.1504/ijbex.2023.10059654
George Kofi Amoako, Solomon Tawiah Yeboah, Haider Yasmeen
{"title":"Entrepreneurs Personal Branding, Attitudes, and Startups Success Relationships: The Mediating Role of Earlier Start-up Intentions: A Study of Small Apparel-Fashion Enterprises in the Emerging Markets","authors":"George Kofi Amoako, Solomon Tawiah Yeboah, Haider Yasmeen","doi":"10.1504/ijbex.2023.10059654","DOIUrl":"https://doi.org/10.1504/ijbex.2023.10059654","url":null,"abstract":"","PeriodicalId":39431,"journal":{"name":"International Journal of Business Excellence","volume":"68 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"136203730","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-01-01DOI: 10.1504/ijbex.2023.10057340
A. Ismail, Reham Ebrahem
{"title":"How brand performance during COVID-19 affect brand orientation after the pandemic ends","authors":"A. Ismail, Reham Ebrahem","doi":"10.1504/ijbex.2023.10057340","DOIUrl":"https://doi.org/10.1504/ijbex.2023.10057340","url":null,"abstract":"","PeriodicalId":39431,"journal":{"name":"International Journal of Business Excellence","volume":"1 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"66637177","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-01-01DOI: 10.1504/ijbex.2023.10055555
M. Raihan, M. A. H. Chowdhury, T. Huynh, Jawadul Islam, M. Azad
{"title":"To whose Benefit - Single Earner vs. Dual-earning Couples Comparative investigation of User Experience of Work from Home","authors":"M. Raihan, M. A. H. Chowdhury, T. Huynh, Jawadul Islam, M. Azad","doi":"10.1504/ijbex.2023.10055555","DOIUrl":"https://doi.org/10.1504/ijbex.2023.10055555","url":null,"abstract":"","PeriodicalId":39431,"journal":{"name":"International Journal of Business Excellence","volume":"1 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"66636517","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-01-01DOI: 10.1504/ijbex.2023.10058129
Diksha Choudhary, Ashu Khanna
{"title":"Big Five Personality Traits and Retirement Financial Planning Behavior- The Moderating Role of Financial Literacy","authors":"Diksha Choudhary, Ashu Khanna","doi":"10.1504/ijbex.2023.10058129","DOIUrl":"https://doi.org/10.1504/ijbex.2023.10058129","url":null,"abstract":"","PeriodicalId":39431,"journal":{"name":"International Journal of Business Excellence","volume":"1 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"66637209","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-01-01DOI: 10.1504/ijbex.2023.133579
Yesi Mutia Basri, Hariadi Yasni, Poppy Nurmayanti M., Novita Indrawati
A social organisation with multiple goals, such as pursuing a social mission and seeking profit, faces the risk of losing the concept of social mission. This study aims to investigate how accountability affects the performance of social organisations. It also investigates social performance as a mediator, and the moderating effect of institutional pressure on the relationship between accountability and social performance. The population in this study included social village owned enterprises (VOE) from four districts in Indonesia. This study involved 451 participants who filled out a questionnaire. The findings show that accountability is crucial to improve social and financial performance. Social performance can mediate the relationship between accountability and financial performance. Meanwhile, institutional pressure also reduces the accountability and financial performance of VOE. This research provides feedback to policymakers for formulating regulations to improve VOE performance.
{"title":"Accountability in social enterprises: the role of institutional pressure and social performance","authors":"Yesi Mutia Basri, Hariadi Yasni, Poppy Nurmayanti M., Novita Indrawati","doi":"10.1504/ijbex.2023.133579","DOIUrl":"https://doi.org/10.1504/ijbex.2023.133579","url":null,"abstract":"A social organisation with multiple goals, such as pursuing a social mission and seeking profit, faces the risk of losing the concept of social mission. This study aims to investigate how accountability affects the performance of social organisations. It also investigates social performance as a mediator, and the moderating effect of institutional pressure on the relationship between accountability and social performance. The population in this study included social village owned enterprises (VOE) from four districts in Indonesia. This study involved 451 participants who filled out a questionnaire. The findings show that accountability is crucial to improve social and financial performance. Social performance can mediate the relationship between accountability and financial performance. Meanwhile, institutional pressure also reduces the accountability and financial performance of VOE. This research provides feedback to policymakers for formulating regulations to improve VOE performance.","PeriodicalId":39431,"journal":{"name":"International Journal of Business Excellence","volume":"5 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135783315","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-01-01DOI: 10.1504/ijbex.2023.130255
Kiran Mehta, Renuka Sharma, Vikas Khanna
Due to global competition, banks are forced to look at the trade-off between customer retention and customer acquisition. Under such circumstances, banks are formulating strategies to increase customer satisfaction and customer loyalty. The similarity in the products and services of various banks has signalled the way for customer switching behaviour. In such a scenario, research focusing on the reasons for switching decisions by the customers will help the banks to retain customers. In lieu of this, the present study is intended to examine the switching behaviour of the customers in retail banking in India. The results are obtained using EFA, CFA and logit regression. The findings of the study show that out of nine dimensions, service quality, reputation, and pricing related issues have shown a comparatively more substantial impact on customer switching behaviour. The findings of the study have multi-faceted implications for retail banks.
{"title":"Customer switching behaviour in Indian retail banking using logit regression","authors":"Kiran Mehta, Renuka Sharma, Vikas Khanna","doi":"10.1504/ijbex.2023.130255","DOIUrl":"https://doi.org/10.1504/ijbex.2023.130255","url":null,"abstract":"Due to global competition, banks are forced to look at the trade-off between customer retention and customer acquisition. Under such circumstances, banks are formulating strategies to increase customer satisfaction and customer loyalty. The similarity in the products and services of various banks has signalled the way for customer switching behaviour. In such a scenario, research focusing on the reasons for switching decisions by the customers will help the banks to retain customers. In lieu of this, the present study is intended to examine the switching behaviour of the customers in retail banking in India. The results are obtained using EFA, CFA and logit regression. The findings of the study show that out of nine dimensions, service quality, reputation, and pricing related issues have shown a comparatively more substantial impact on customer switching behaviour. The findings of the study have multi-faceted implications for retail banks.","PeriodicalId":39431,"journal":{"name":"International Journal of Business Excellence","volume":"289 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135126585","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-01-01DOI: 10.1504/ijbex.2023.133558
Gayatri Panda, Manoj Kumar Dash
The purpose of this paper is to determine different factors of managerial competencies, TNA and employee productivity. Second, to consider the implications of such competencies and develop a conceptual framework among middle-level managers working in IT sector using PCA. The paper divided the study in two phases. The first phase is identification of competencies from the existing literature and validated scales, and identification of variables of training need assessment and variables of employee productivity. In second phase, through principal component analysis (PCA) technique and correlation analysis, the data was analysed on 412 valid responses collected during the data collection phase using a structured questionnaire. The authors used SPSS 20.0 to perform the analysis and reach to findings of the study. The identified competencies are dynamism and client oriented approach, acceptability towards change, delegation and team building, supportive environment risk management, ICT administration. Therefore, competency-based training technique develop strategies to utilise the competencies of employees for organisational growth and minimisation of wasted efforts for achieving maximum benefit and results.
{"title":"Factor structure of managerial competencies, training need assessment and employee productivity of mid-level information technology managers using principal component analysis","authors":"Gayatri Panda, Manoj Kumar Dash","doi":"10.1504/ijbex.2023.133558","DOIUrl":"https://doi.org/10.1504/ijbex.2023.133558","url":null,"abstract":"The purpose of this paper is to determine different factors of managerial competencies, TNA and employee productivity. Second, to consider the implications of such competencies and develop a conceptual framework among middle-level managers working in IT sector using PCA. The paper divided the study in two phases. The first phase is identification of competencies from the existing literature and validated scales, and identification of variables of training need assessment and variables of employee productivity. In second phase, through principal component analysis (PCA) technique and correlation analysis, the data was analysed on 412 valid responses collected during the data collection phase using a structured questionnaire. The authors used SPSS 20.0 to perform the analysis and reach to findings of the study. The identified competencies are dynamism and client oriented approach, acceptability towards change, delegation and team building, supportive environment risk management, ICT administration. Therefore, competency-based training technique develop strategies to utilise the competencies of employees for organisational growth and minimisation of wasted efforts for achieving maximum benefit and results.","PeriodicalId":39431,"journal":{"name":"International Journal of Business Excellence","volume":"19 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135649121","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}